AquaClub GRIFID Hotel Bolero - Ultra All Inclusive & Private Beach

Location: Golden Sands, Golden Sands, bg

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Nightclub
• Clubhouse
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Ironing service
• Hot tub/Jacuzzi
• Car hire
• Sauna
• Massage services
• Table tennis
• Currency exchange
• Non-smoking throughout
• Board games/puzzles
• Concierge service
• Kid meals
• Kids' outdoor play equipment
• Evening entertainment
• Entertainment staff
• Fruits
• Spa/wellness center services
• Beauty Services
• Manicure
• Pedicure
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Supervised childcare/activities
• Shopping on site
• Television in common areas
• Nightclub
• Front desk (limited hours)
• Billiards or pool table
• Free wired internet
• Access to nearby indoor pool
• Playground on site
• Scuba diving on site
• Tennis lessons on site
• Self parking (surcharge)
• Water park access (surcharge)
• Beach umbrellas
• Private beach nearby
• Fitness facilities (surcharge)
• Internet access
• Games
• Housekeeping on request
• Clubhouse
• Reception hall
• Exercise/lap pool
• Japanese garden
• Covered parking
• Garage
• Health or beauty spa nearby
• Swimming nearby
• Water tubing nearby
• Hosted evening meal (reserve)
• Bicycle-friendly property
• Beach toys
• Vegetarian menu options available
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Double Room – Free Aquapark and Beach Access

  This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit offers 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Key card access
  • Free gym access
  • Access to private pool
  • Access to a private beach
  • Concierge services
  • Hand sanitiser

• Family Room – Free Aquapark and Beach Access

  This air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Key card access
  • Free gym access
  • Access to private pool
  • Access to a private beach
  • Concierge services
  • Hand sanitiser

• Economy Double room – Free Aquapark and Beach access

  Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a wardrobe as well as garden views. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Mosquito net
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Key card access
  • Free gym access
  • Access to private pool
  • Access to a private beach
  • Concierge services
  • Hand sanitiser

Guest Reviews

• Adrian Gheorghescu (10/5): -
• Radu (10/5): -
• Oana (10/5): -
• mircea (10/5): A dream holiday - The hotel’s inner courtyard is absolutely stunning – a true highlight of the complex. The pools are elegantly arranged, with shaded relaxation areas, well-kept greenery and even a small waterfall that creates a calm and pleasant atmosphere. Everything is designed to make you feel as if you are in a little corner of paradise. In addition, the food is very good and varied. The buffets are well organised, with tasty dishes to suit all preferences. Overall, an excellent experience! The pillows are terrible!
• Narcisa (10/5): -
• Anamaria (10/5): Totul a fost ok - Totul a fost la superlativ În ultima zi nu s a mai făcut curățenie în camera
• Camelia (9/5): - The outside pool, terraces, bar and aquapark. The food.
• Serbu (8/5): - Au avut tot timpul liber șezlonguri la plaja și la piscină cu tote că este forte mare hotelul si mulți turiști!! Prosoape pentru șezlonguri inclus!! Și bar pe plajă Super!! În camere un miros închis mai ales în baie, deoarece au ecomonizore de energie cu cartelă care cind pleci din cameră se opresc!!
• Stan Loredana (8/5): - Mâncarea excelenta. Parcul acvatic nu a funcționat 2 zile, și pt acest lucru am făcut rezervare la acest hotel, nu-și justifica banii legat de mobilier (f vechi), miros de vechi pe holuri, cel puțin în aripa veche, servirea discriminatorie a barmanilor vizavi de romani, seara terasa deschisa e defapt un spațiu închis,gen birt-cabaret cu miros închis, nearisit iar terasa exterioara prezintă câteva mese, f puține comparativ cu dimensiunea acestui hotel! Personal obosit, seara se sta la coada si 20 minute pt ceva de băut!
• Liana Camelia (10/5): F bine - Totul Nu este cazul
• Andreea (10/5): -
• Vic (9/5): -
• Georgian Madalin (9/5): - Foarte aproape de plaja, meniu diversificat , foarte curat Lucrurile s-au mai degradat , este un hotel peste care a trecut vremea lucru normal , dar ar mai trebui la interior schimbate lucruri, personalul parca e stresat continuu, aproape de epuizare , totul pare contratimp , ma refer ca prima vacanta a fost in 2014 la acest hotel si mi s-a părut altfel...oricum per ansamblu este bine
• Alex (10/5): Great value for money, great for kids 4 and older. - Spacious rooms. Great food selection and quality, good alcohol. Helpful staff. Nice pools. Very good entertainment program for kids and talented animators. For most places need to go up some stairs, not very comfortable with a stroller. The indoor pool is very deep, not comfortable to use with toddlers. No bathroom on the beach. No practical playroom for toddlers.
• Ruxandra (10/5): Exceptional -
• Alex (7/5): A good located Family hotel, with nice food (buffet), anmiation and very close beach. Rooms are a bit aged and scratchy. - Very good location next to the beach with own benches and bar (all inclusive) at the beach. Friendly and very helpful staff and a lot of thinks to do for the children (animation, aquapark, pool games, etc) The food in the main restaurant (buffet) is very tasty and also very diverse. The beach promenade has a lot of thinks to offer for families. The food in the a la carte restaurant (italien, bulgarian, asian) is really bad (especcially the italian menu). Dont go there, you get much better food in the buffet restaurant. Due to animation the hotel is noisy. So even in the evening you hear the sound of the animation, disco, concert etc. through the closed windows of your rooms. Some stairs, especcially the big one at the pool need some stroller friendly solution. Otherwise you will always carry them up and down. The rooms are already quite aged, so dont expect here 4 stars… rather 3.
• Cristiana (5/5): No value for the money spent! - Room was big enough Beach was near the hotel and it was clean, water the same, nice for children They don't provide parking near the hotel, they take your car up to 1Km away and it stays there for the rest of the vacation (11 mins walk from hotel to the parking) and you also have to pay for it. The furniture in the room is old, doors from the wardrobe almost falling The room has door that communicate with other room (luckily we had our friends staying in the other room) The food is very poor in variety and sometimes even tasteless, meat is often cold, if some of the meat it's over, they change it with something else (for example we had shrimps at the Mediterranean dinner one evening and even if the dinner is up until 21:00, at 19:30 there were no shrimps and were replace with something like meatballs!) Beverages are more like colored water than beer or Pepsi, not to mention the wine is awful. Always finding cups of coffee dirty and also some of the plates. The lunch is between 12:30 and 14:00. At 14:00 they shut down the light in the restaurant and start gathering all the food. The sunbeds are not enough at the pool and in the beach - even if they have some kind of rule of not getting the sunbeds reserved, every time there are sunbeds occupied with towels and no one around and the hotel staff doesn't do anything for this matter
• Vic (8/5): good value for money (summer pre-season) - location, value for money building we had the room in needs some investments (room refurbish), there was a bad smell coming from the bathroom during the night
• Valentin (8/5): Very good -
• Vlad (8/5): Very good - The stuff was kind,the food was ok,animation team was great for the kids and for the adults also,they organised diffrent activities like polo,footbal etc. Room cleaning was performed almost daily. At the first we received another room (not what we paid for)but they fixed quick...we received another one...Advice:first check your room without going with luggage's! The plates and glases were sometimes not cleaned or finished to good. It is kind of difficult to find a free pool or beach lounger if you're not getting wake-up at 6-7 a.m. to "reserve it "with a towel...they should implement a system for that.
• Cristian (10/5): Exceptional -
• Mircea (10/5): Exceptional -
• George (9/5): Superb -
• Loredana (9/5): Superb - Everything was perfect. Food was the best. It will be ok for future to have in mind to keep as clean as possible the beach and maybe to make it more attractive for the clients of the hotel.
• Eduard (7/5): Not what I imagined - The swimming pools. Clean room. Food variety first day. Very organised restaurant. The hotel is old. Almost everywhere you look is ware out. From elevator panel and doors to the fake ceiling in my room who had a stain. Presentation tv's in the lobby were error out. Some missing tiles on the pool steps.
• Sandra (10/5): Great option for end of season - We went at the end of the season and got the best of everything - great hotel, staff and food
• Cristian (10/5): Exceptional - All inclusive very good and various. Nothing
• Eglė (10/5): Exceptional -
• Svetlana (7/5): Good -
• Chis (7/5): Good -
• Florin (10/5): Exceptional -
• Liviu (8/5): Very good -
• Keren (9/5): Great hotel manager, Georgi Tomov - The facilities are wonderful! Water park and the pools. But most important is the wonderful manager Georgi Tomov who went out of his way to help us, since my family member is a handycap... He was really caring and gentle and solved the problem in a very creative way; we slept in another Grifid hotel close by, but during the day he let my kids use the water park in Grifid Bolero, it was a beautiful gesture and we really appreciated it greatly... Nothing special, but we didn't use the room. Only the facilities
• Claudia (9/5): Superb -
• Maryb. (9/5): Superb -
• Maxim (10/5): Excellent vacation - The pool bar, the slides, the view, the room in building A, the beach, the fact that is a club not too big and well organized No toillet on the beach, the occupied sunbeds with towels and no persons sitting in, entertainment could be improved ( like yoga classes or aqua gym in the pool etc)
• Remus (7/5): Good -
• Frasineanu (7/5): Good - I and my husband we came back with food poisoning, don't know, from what, but be aware
• Tomáš (9/5): Superb - pool, bar, restaurant, aquapark noise
• Deniz (9/5): Superb - Location, animation, the stuff and the food We had to take 64 stairs to get to our building
• Mariia (9/5): Great! - Clean and well maintained, nice pool and aquapark. Great location. Tasty food & lovely drinks at the bar. Bulgarian restaurant was a pleasant surprise. Friendly and very helpful staff. Relaxing SPA treatments were also good. We had some issue with the bathroom (smell in the evenings), which was sorted promptly after complaining. Only one type of beer was available in the restaurant, which unfortunately was not to our taste.
• Silvana (4/5): Disappointing -
• Mihai (8/5): Very good -
• Ciakis (9/5): Nice hotel, polite staff, very bad massage service - Positive Hotel staff are extremely polite The hotel is very clean The food is delicious Things to improve: Evening programme and dj, nobody knows how to connect the equipment. :) The music is often too loud. Massage: Do not buy this service because it is just a pat and has nothing to do with massage. I booked a "sports massage" and even asked several times if it was really there, I was assured that they know what a sports massage is. Even though the hotel advertised 20% for the massage everywhere, on top of not getting what I needed, I was charged the amount without the discount.
• Costel (9/5): Superb - entertainment
• Irina (10/5): Exceptional -
• Mihai (9/5): Superb -
• Catalin (5/5): still thinking - room surface cleanliness lack of amenities, very small interior poll, short, small depth. sauna is extra charge lack of parking places lack of leisure spaces to hang out. restaurant terrace closes at 22 room with view to the park is actually view to the street parking the roooms have issues with the ventilation. it makes big noises. it seems is connected with the fridge but it makes loud noises
• Peter (4/5): We asked for a quite room, we get one looking at the pool, some evenings was impossible to sleep for - Staff at the pool bar was always friendly. We asked for a quite room, we get one looking at the pool, some evenings was impossible to sleep for the kids due to the noise (singing / dancing show next to the pool) It says "Aqua park", but doesn't specify that kids under 150 cm can't use the big slides, so they can stay in the small pool, which is dirty! Their shows were in general very poor, sometimes even shocking... Large choice of food, but poor quality The hotel has a private beach but it shared with other hotels, thus overcrowded
• Ruxxxy (6/5): Pleasant -
• קובי (9/5): Superb - Grifid hotel changed our reservation to Encanto hotel, Was very clean, the staff was great, help us all the time, big rooms, internal swimming pool was hot and clean, every day the room was clean very nice. The open bar was excellent, 24/7 The quality of the food , less choices for kids
• Kassandra (8/5): Satisifying overall - The location of the hotel was great, very close to the beach, delicious food and drinks, very clean rooms. The room booked for us was a bit far from the hotel entrance, the last building in the resort which had its downside, but it was quieter up there, which we appreciated. It was good that we had the chaise-longs at the beach included, we found available spots everyday, sometimes further from the beach or the bar, but still there was space. Downside of having the room in the last building is that we had to climb many stairs. Parking was a challenge being in full season, they were not well organised when it came to parking, they should delegate at least an extra person from the staff to help with parking during check-in times, we have waited a lot (20-30 minutes after check-in) for someone to come and guide us to the parking lot which was also far from the hotel itself. It could have been easily resolved by receiving the parking space location along with a ticket to indicate that I'm a hotel guest, so I could go there myself instead of waiting. At the beach not all the chaise-longs and umbrellas were well-maintained, some of them were broken, some of them missed their plastic tables.
• Tiberiu (7/5): Good -
• Golan (9/5): Superb - dinner, pool, staff, location no parking
• Irina (10/5): Friendly and fun! - Every year we have a beautiful holiday here! We like everything here: room, food, activities and most of all the friendly atmosphere. Best regards to Bolero and Vistamar staff. We will come back!
• Humphrey (8/5): Had a great time - staff, meals, room,facilities - kids had so much fun Paying for parking
• Zviad (8/5): Very good -
• Cristian (8/5): Very good -
• Gabriel (8/5): Very good - Food was better than previous year
• Ion (10/5): Exceptional -
• Ion (10/5): Exceptional -
• Emilia (1/5): Disappointed again - Perfect location and nothing else. I don’t know where to begin. We are visiting Bolero for a second year. Awful food. When you go to the à la carte restaurant you can find the meals from lunch, but mixed in a “Mexican way” - absolutely ridiculous. The drinking water in the restaurant tastes like chlorine - obviously the mineral water is too expensive for Grifid. The sink faucet is too old and is very difficult to start. The toilet cistern works from the second time. When we arrived the safe didn’t work, we told the cleaning lady. On the next day the mechanic guy came 9 in the morning when we were sleeping. We told him to come back a little bit later - may be the safe is not fixed yet… Last year me and my daughter were bitten all over our bodies from bed bugs and the only compensation that we received was a bottle of wine and a small cake. The reason that we came back this year was the aqua park, but when you go to the pool you will wait for an hour to get swimming belt. The parking is again 20 leva per night - that is also unacceptable. And for Good bye we received an angry comment from the reception guy because we just wanted to load our luggage in front of the entrance. There is no such a thing like a piccolo guy… And I would like to add about the beach - yes, you have free umbrellas, but if you want to use them you can go around 7 in the morning to find a free one. Three from the Grifid hotels use the same beach - you can’t put 5000 people on 100 umbrellas. Bad management - for this price you can book a better hotel in Greece an may be in New York 😂
• Lungu (2/5): un sejur ratat,am plecat cu o zi mai repede ca nu mai suportam și nu ne-am mai întoarce niciodată - ne-a plăcut ca este aproape de mare personalul lasă dorit,Curatenie se face doar la suprafața ,mâncarea este aceeași in fiecare zi și fără nici un gust
• Anonymous (10/5): Exceptional - nice pool.. aqua park and place.. verry nice some spaces.. is just with extra money ( spa, sauna) and bar is close too early
• Sorin (8/5): Very good -
• Zacharias (8/5): Very good - a lot of stairs to go in our room or to any other facilities. it was difficult (especially the night with a child sleeping in a stroll) to use the stairs (approximately 50 stairs). in addition it wasn’t an available kettle to prepare hot milk for the child in the night or in the morning
• Alina (10/5): Exceptional -
• Elmaz (5/5): Passable - Only food was delicious, nothing else... Main manager George was very rude , not polite...I went there with my family and I give all my documents and than he start to shout don' stay together go and seat like very rude, because is coronavirse, but was not any sign plus was extremely busy was not space at swimming area , me with and my family was seating o the chair (
• Alina (10/5): Exceptional -
• Raed (10/5): great vacation - Loved it. soft drinks in restaurant were too diluted. tasted like sugary water. couldn’t enjoy it at all
• Merav (7/5): Good - Pools and slopes for the kids were great Food was great Facilities are old, low maintenance, old TV, no coffee machine or pot in the room
• Ioan (9/5): Superb -
• Govand (8/5): Excellent, value for money and faultless. - The property were very clean. Staff were friendly. Well organised. Food were excellent I cannot fault anything.
• Dzheylyan (5/5): nice food , that’s all nothing else - the food was amazing. chef was from Turkey and the service in the kitchen was amazing, well done really nice food the hotel is really old and was lots people , I was together with my family and I can’t find space in swimming people too stay because everyone live the towel everywhere. I stay on the chair :( because everything was busy
• Stiliyana (8/5): Good value for the money and good entertainment for children -
• Catalin (10/5): Exceptional -
• Catalin (10/5): Exceptional -
• Lilac (8/5): Very good - breakfast. slides. drinks. Pools were very crowded. no free sun beds...
• Gabriel (8/5): Very good -
• Stanislav (9/5): We had a great time there. - The staff was amazing, food was great. The beach was very close. Bathroom was not as good as the rest of the room. Pool was overcrowded. Animation and live music was way too loud for kids.
• Danaila (10/5): Exceptional - great hotel, lots of activities for kids. Everything was amazing. N/A

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