Hotel Arenal Springs Resort & Spa
Location: 7 kms al Oeste de la Fortuna camino hacia El Volcan Arenal, Fortuna, cr
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Accommodations
Hotel Arenal Springs Resort & Spa offers bright rooms with stunning views of Arenal Volcano and the garden. Each room is equipped with modern amenities such as a flat-screen cable TV, air conditioning, and a private bathroom with a shower.
Culinary Delights
Indulge in a variety of dining options at the on-site restaurants, including buffet services, à la carte dishes, Italian cuisine, international specialties, and a sushi bar. Whether you're craving local flavors or international fare, there is something to satisfy every palate.
Relaxation and Recreation
Unwind and rejuvenate at the outdoor pool or pamper yourself with spa treatments. Explore the area with the tour desk assistance, or simply enjoy the serene atmosphere at the yoga deck. Don't forget to experience the soothing hot springs for the ultimate relaxation.
Book your stay at Hotel Arenal Springs Resort & Spa for a memorable getaway amidst nature's beauty and luxury comforts.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Guest education on local ecosystems and culture
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Car hire
- Massage services
- Packed lunches
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Concierge service
- Grocery deliveries
- Wheelchair accessible
- Kid meals
- Kids' outdoor play equipment
- Baby safety gates
- Public Bath
- Outdoor furniture
- Fruits
- Shallow end
- Spa/wellness center services
- Beauty Services
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Mobile app for room service
- Broadcast Live sport events
- Happy hour
- Cooking class
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Beach umbrellas
- Free pool cabanas
- Offsite parking discounted rates available
- Beach yoga on site
- Fitness facilities (surcharge)
- Internet access
- Games
- Housekeeping on request
- Concerts/live shows
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Covered parking
- Secured parking
- Health or beauty spa nearby
- Swimming nearby
- Hosted evening meal (reserve)
- Electric bicycle charging station
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Junior Suite King - Volcano View
The spacious double room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Fan
- Toilet
- Private bathroom
- Additional toilet
- Private entrance
- Alarm clock
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Terrace
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Shower chair
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
-
Junior Suite Queen - Volcano View
This bright room features a mini-bar, air conditioning and volcano view.
Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Fan
- Toilet
- Private bathroom
- Additional toilet
- Private entrance
- Alarm clock
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Terrace
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Shower chair
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
-
Master Suite - Volcano View
This suite features a hot tub. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The spacious suite provides soundproof walls, a mini-bar, a tea and coffee maker, a flat-screen TV with cable channels, as well as garden views. The unit offers 4 beds.
Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Additional toilet
- Private entrance
- Sofa
- Alarm clock
- Wardrobe or closet
- Bidet
- Cleaning products
- Coffee machine
- Terrace
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Adapted bath
- Emergency cord in bathroom
- Shower chair
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
-
Superior Suite
Featuring a private entrance, this spacious suite also consists of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit offers 3 beds.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Additional toilet
- Private entrance
- Sofa
- Alarm clock
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Terrace
- Outdoor furniture
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Sofa bed
- Shower chair
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
-
Superior King Suite
Featuring 1 bedroom, this spacious suite offers 1 bathroom with a walk-in shower, a seating area and terrace where you can relax. The air-conditioned suite offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as garden views. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Additional toilet
- Private entrance
- Sofa
- Alarm clock
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Terrace
- Outdoor furniture
- Clothes rack
- Toilet paper
- Sofa bed
- Shower chair
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Single-room air conditioning for guest accommodation
Guest Reviews
- Philipp (10/5): Aussergewöhnliches Hotel, in das ich garantiert gerne wieder komme! - Das überaus freundliche Personal und die Hotelanlage im allgemeinen. Das die Poolbar relativ früh schliesst.
- Bruce (9/5): -
- Dodero (10/5): 110% recomendado - Las instalaciones son perfectas y el servicio al cliente es espectacular Nada que decir, todo estuvo perfecto
- Sixto (9/5): Cómoda, tranquila, segura - Pasamos cómodos con 6 niños pequeños. La suite permitió que pudiéramos estar seguros cerca y cómodos A veces era difícil configurar las luces y el aire porque están en un panel centralizado. Es tecnología y está muy bien pero es difícil de operar porque
- sergio (9/5): -
- Ekaterina (10/5): -
- Christos (10/5): -
- Shira (10/5): -
- Konrad (10/5): The customer service outstanding. - Luxury resort. I announced my birthday and they were fabulous with my wife and I. A few thermal pools
- Sammy (10/5): -
- GIANNINA (8/5): - Las termales deliciosas, el personal del hotel muy atento. Muy rico y variado el desayuno. La cena no estaba tan rica y las almohadas del hotel son muy duras, me costó dormir por esta razón.
- Eduardo (8/5): Buena estadía y un lindo lugar, mucho por hacer en los alrededores. - El servicio y la calidad del proceso de check in y check out, el lugar está muy bien cuidado y todo funciona correctamente. El espacio de las habitaciones es bueno y el uso de una llave RFID en la mano hace sencillo ingresar y salir para todos los miembros del grupo. La piscina de agua fria, que es donde los niños pueden tirarse y jugar es muy pequeña y está a la par del bar, lo que hace imposible que se juegue con niños, el hotel tiene una cancha de voleibol y una sala de juegos para niños, además de un pequeño "play", pero los niños quieren nadar y disfrutar del agua fresca y con estas instalaciones es imposible.
- Silvita74 (10/5): -
- Nancy (10/5): Un lugar tranquilo, con vistas increíbles al volcán. - Todo muy limpio y ordenado. No tengo queja.
- Eduardo Antonio (10/5): Vacaciones relax en familia - Excelente trato y atención por parte de todo el personal.
- Fernando (9/5): - La atención del personal Todo bien
- Kathleen (7/5): Satisfactory for a few days but would not consider this a luxury 5 star place - Staff were all very friendly and warm. They decorated our room for our anniversary and provided a complimentary bottle of wine and sweets. The room felt quite dated, especially the bathroom. No sink counter space. No fan for ventilation in the bathroom and we found tiny little bugs on the counter on several occasions. The door to the patio was also oddly installed in that there was a small gap between the wall and the door itself. No only is that terrible from an efficiency standpoint, but it also allows bugs in the room.
- Jenny (10/5): - Everything was great. We loved this place.
- Luciana (10/5): - El hotel es hermoso y tiene muy buena atención
- Gabriel (9/5): -
- Ahmed (10/5): - Beautiful property. Excellent staff. Great breakfast. Close to everything by car Nothing
- Lisa (10/5): - It was accessible with our rental van to La Fortuna for dinners and lunches. We were able to experience some wonderful restaurants and great food! It was also close to many of the attractions in the area. The tours we booked picked us up promptly at the resort. The buffet was delicious and the swim up bar was very convenient. The food there was also very fresh and reasonably priced. We’d definitely return! The restaurant wasn’t affordable for an extended family with three young grandsons
- Christian (10/5): -
- Dóra (10/5): A perfect hotel on a perfect location, with perfect staff! 11/10 ! - A perfect hotel in an unbelievably beautiful location! The vegetation and surroundings are stunning. The view of the volcano from our room was incredible!
The rooms are spacious enough and beautifully decorated. The bed is extremely comfortable!
The thermal pools, along with the pool bar, meet every need — we didn’t want to get out of them!
The breakfast and the food are very delicious!
The staff are kind and helpful!
The best hotel we have ever stayed in! If we come back to Costa Rica, we will definitely return! I can not write any negative, Everything was perfect!
- Jimmy (10/5): Excelente servicio, instalaciones y trato - Todo muy bien! Trato a nacionales excelente Construcciones y remodelaciones con mucha bulla, se debería tomar en consideración fines de semana no trabajar después de cierta hora, fuera de eso todo bien
- aparc (9/5): - Loved the early morning Yoga Sessions! Beautiful location with very friendly staff and great breakfast.
- ORLOVA (10/5): - Everything is beautiful
- Sara (10/5): -
- Jaclyn (10/5): -
- Lisa (10/5): Perfect - We booked this resort at the last minute after leaving the cramped , non air conditioned room at Arenal Observatory Lodge Hotel. These people were so friendly , helpful, and kind to us, the room was amazing, but it truly was the kindness of the people that also made it a wonderful experience Nothing
- Pedro (10/5): -
- Katherine (10/5): -
- Alfredo (10/5): Excelente! Volvería sin lugar a dudas. La mejor vista de Arenal y mejor experiencia de CR - Me encantaron las instalaciones, los desayunos excelentes y el servicio a cliente. Todo eso excelente. El baño de las habitaciones era muy grande pero el cuarto en sí pequeño. tal vez debieron darle más espacio al cuarto y menos al baño.
- Shontrell (10/5): Amazing - Love the customer service, the breakfast buffet, the hot springs and the rooms are beautiful!
- Harald (10/5): Relax place in Arenal area - Large area, electric cars moving around, comfort rooms, kitchen with amenities, nice bathroom. Hot springs and pools, volcano views. Price.
- Simona (9/5): Very nice stay, we enjoyed it! - Location, setting and cleanliness
- ASLAM AHAMED (9/5): -
- Casanova (10/5): -
- Tal (10/5): - ואו, הגענו ללילה לחגוג את היום נישואין הראשון שלנו ואת ירח הדבש והיה פשוט חוויה מדהימה,
השירות מעולה, תמורה מעולה למחיר, הבריכות כיפיות
- Mikael (7/5): Felt like fred flintstone vibe in the hotsprings with construction site as a backdrop but I slept good, ate decent and A - Clean and comfortable. We got an upgrade and they moved us away of the ongoing construction after I asked for it. The construction site was unfortunately a real letdown. Made lots of noises, ugly and couldn’t enjoy the hotspring area. My wife didn’t really enjoyed they stay but I was ok and the staff was really nice. Imo you should not build or even get a permit for such a huge restaurant building project or whatever it was. Looks like a airport terminal. Shame since the area is surrounded by pristine nature in one of thee most beautiful natural reserves on earth. Build smaller, smarter and use natural elements that blends in with nature. Or just don’t build at all. See answer above.
- Linda (10/5): Sloths and volcano were super fun and we did a cooking class that was enjoyable as well - It is a beautiful property, only downside was a little construction going on but very nice property!! Construction but can’t help that!
- daniel (8/5): Great for an introduction to the area but wouldnt do it now that we know - The best part of this whole experience was the staff and the facilities. The hot springs, hot tubs, the fitness center, and the staff were all awesome. It seemed a bit overpriced for the area. After leaving La Fortuna we went to Monteverde where we rented an entire house with a hot tub and beautiful views for 1/3 the price. If convenience is what you want, and or you are traveling with a family, the hotel would be great. If you can take care of yourselves, this is not that great a deal.
- Gabita (10/5): -
- Alain (9/5): Superbe endroit - L’endroit est merveilleux. L’isolation sonore de la chambre. On entendait les voisins…
- Sarah (5/5): - The rooms were spacious and clean while the hot springs in the pool area were nice and well maintained. Expensive. Heavy construction going on near the pool area during the day. I wouldn’t recommend to stay here if travelling alone, it’s catering to large tour groups and families.
- António (1/5): Má - Obras a decorrer com muito barulho.
Comida mal confecionada.
- Jocilene (10/5): - Lindo hotel em meio a natureza, as águas termais são uma delícia. Nada.
- Damaris (10/5): Relajación - Todo Nada
- Tatiana (10/5): Volvería sin pensarlo - Me gustaron muchos las instalaciones, las opciones de bar estaban bien. Y la hospitalidad del staff de servicio muy buena.
- David (9/5): A treat to stay somewhere worthy of this kind of holiday. - Very well organised. Staff incredibly helpful and polite without being overbearing. The buildings and grounds were immaculate. Being able to park right outside room was a bonus. The food could have been tastier and although the breakfast looked plentiful it wasn’t the best we’ve had.
- Goosyl (8/5): Old but clean facility - Pool Construction noise. I wish it was informed
- Alejandro Schneider (9/5): -
- Sylvia (10/5): - Beautifully kept with state of the art technology. Stunning gardens! The food was very good.
- Fabrice (10/5): - Tout était parfait.
Nous venions pour un anniversaire.
Ils avaient préparé plein de petites attentions.
Un grand merci à Jennys du restaurant italien. Elle fut adorable et nous a même emmené des fruits locaux que nous ne connaissions pas.
Encore merci
- Morgan (8/5): - Hot springs
- Juozas (9/5): -
- Keat (9/5): The hotel was lovely - Location and view of the Arenal volcano was lovely. The room was clean and very nice. The hotel personnel were friendly. It’s a long walk from my room to the reception and dining room.
I booked my stay through Booking.com. However several weeks before the start of my trip, I received an email directly from Hotel Arenal Springs that I needed to go to their website to pay for my reservation. I thought it was a scam, so I called Booking.com to confirm. Booking.com verified that this request was legit. I shouldn’t have had to go through this process. In all my previous bookings through Booking.com, I had provided my credit card number to Booking.com for payment. This new process opens consumers up to potential fraud.
- Tommaso (10/5): -
- Grove (8/5): We enjoyed our stay and will come again - I liked the layout, rooms and hot springs. Great breakfast. Good meals The pillows were too thick and dense so I had to sleep without a pillow. Also, I wish the water around the bars was warmer. The weather was unusually cool and we got cold if we went to the bar
- Jean-Francois (9/5): Endroit parfait! - C'était parfait!! Piscine chambre et restaurant
- lisa (8/5): -
- Ute (8/5): - Die Lage ist sehr schön, die Thermalquellen direkt auf dem Hotelgelände sind fantastisch, das Personal unglaublich freundlich Das Essen war sehr gut aber überteuert, kaum Ablagefläche im Zimmer, nur ein sehr schmaler Schrank. Man hätte die ( nicht funktionsfähigen) Kerzen auf ein Regal stellen können, dann hätte man immer noch Deko aber zusätzlich Ablagefläche. Was aber am schlimmsten war und eigentlich unzumutbar, war der permanente Lärm der Baustelle, da ein neues Restaurant gebaut wird, am Pool entspannen war praktisch unmöglich. Ich würde dieses Hotel auf keinen Fall während dieser Bauphase buchen, leider wurden wir auch nicht über diese Einschränkung im Vorfeld informiert .
- Mark (8/5): -
- Angela (8/5): Wonderful all round experience in every aspect including an amazing view of Arenal volcano. - Lovely property and pools. Welcome cool cloth and drink are a nice touch. All staff are very friendly, professional and knowledgeable. Rooms are spacious and comfortable. The hotel went above and beyond decorating our room and area where we dined for my partners 60th birthday. On very little notice I may add. Wonderful hospitality! We had hot stone massages in the spa area that were wonderful! Afterwards we were served a delicious tea and able to relax. All spa staff were lovely and professional as well. Our dinner was exceptional! Compliments to all in the dining room and the chefs! Best meal we have had in Costa Rica. Delicious and extremely good quality of food . The brunch buffet in the morning was also excellent with many options Construction at the time of our stay was most unfortunate as I feel it took away from the spa resort feel I was looking forward to
- Tammy (10/5): Incredible breakfast and grounds. Great value! - Our room was large and beautiful. The spa pools were wonderful to come home to soak in and not crowded. The breakfast was AMAZING! The best I have ever had!! We looked forward to it each of our 4 days. We had a car and it was easy to get to all our activities but we were very glad we stayed away from the city center.
- John (10/5): Great place to stay and explore activities in the area. Definitely eat out in La Fortuna in the evening to support the l - Location and facilities Restaurant was very expensive and waitress gave poor food advice. We could have easily shared a meal but was made clear to us that was not possible. Wine prices ridiculous. Breakfast however excellent
- Jeremy (10/5): - Fantastic location and amenities. The staff were very helpful and pleasant and the included breakfast was excellent. We also ate dinner at one of the restaurants and it was good.
- Jorge Iván (10/5): A wonderful place to relax - Quality of services, location, termal pools, food Everything was perfect
- Andrea (10/5): -
- Jason (10/5): -
- Vladislav (10/5): - Great location and accommodation in cosy homes made me feel like it’s private villa. Private entrance, garden and volcano view really made the difference. Consider room renovation
- fabrice (7/5): agréable séjour - les sources chaudes dans l'établissement
ainsi que l'emplacement à proximité du volcan les travaux au sein de l'établissement bruyant dans la journée
- Valeria (10/5): -
- danielle (6/5): The area provided amazing activities. The staff ofvthe resort waz able to hive good tips and arrange gor some activities - Amazing views. Too bad there was some construction going on. And one of the restaurants was not open. Also the pool could use some maintenance..a bit cloudy water. The views and the staff was wonderful
- Stephanie (10/5): - Loved every
- Elizabeth (10/5): Beautiful retreat for the whole family. Will return! - Incredible breakfast, gorgeous property, immaculately clean rooms, service was friendly-fast-competent. Close to most area attractions and downtown area. Occasional bugs in the room but in a jungle setting this seems like a given.
- Briheem (8/5): -
- Benjamin (9/5): -
- Cordón (10/5): - Es un lugar precioso. Vale la pena.
- Antonia (7/5): -
- I YOUNG (9/5): Excelente hot spring, relax and enjoy - Sin engaños 3 piscinas de agua termales de mayor a menor temperatura, la mínima de 37.5 grados c. Un yacusi de agua termal y la mas grande con bar excelente.
Un lugar para relajarse y disfrutar. -0-
- Saif (10/5): - The springs and staff. The breakfast was A class The place on first entrance seemed very clustered and cramped especially at the restaurant and there was construction going on
- Dimitar (9/5): Great location , beautiful nature and friendly staff - Great location and excelent service Unreliable WiFi, light in the room is limited , no AC in the bathroom, no mosquito mesh on the windows .
- Laura (8/5): Una estadía relajante - Las instalaciones, hay bastantes áreas diferentes para niños y adultos. Lo que más me gustó fueron las piscinas termales. Super limpias y espaciosas. Que en la habitación dejaron una chocolates que sabían viejos.
- Leslie (10/5): - Comfortable, clean, and an excellent staff! Warm water pools, gardens, and birds. The buildings are unobtrusive and blend in well with all the nice vegetation. This is one of the best places to stay in the area.
- Emilia (10/5): -
- michael (9/5): We had a great stay Arenal Springs Resort and would not hesitate to recommend to anyone. - The Pool area was beautiful Responsiveness of staff to questions and concerns was excellent. There was construction going on during our stay which I don't think we were made aware of before booking but not sure. Regardless, it wasn't super relaxing sitting at the pool with loud banging on all day. Was disappointed with the food at Segreto.
- Patrick (10/5): -
- Marilynne (10/5): - Rooms with great views of the volcano.
- Katherine (9/5): - Food and drinks were great and prices reasonable. The construction by the pools happening in Jan 2026 was noisy.
- allan (10/5): wish we had the time to stay longer - checkin was easy nothing
- Miguel Felipe (9/5): - El lugar, la ubicación, buen servicio
- Nina (9/5): Top Hotel mit schönen Pools - Top Hotel, wunderschöne Anlage, ausgezeichnetes Frühstück. Die Pools sind auch bei Regenwetter zu genießen. Dass unser Zimmer eins der weitesten zu Restaurant und Pool war, obwohl ich um eins mit nicht so weitem Weg gebeten hatte, da wir zwei Kleinkinder dabei haben.
- Guest (9/5): The facilities are great, the views to the volcano are stunning friendly staff, loved the Junior sui - Changed rooms the third night a it was extremely noisy. You could hear the guests beside talking, having their showers, etc. like if they were in my room. If I would known this, I wouldn’t have stayed that extra night there.
- Madhuri (10/5): - Loved how much we got for the value. Truly a high end experience. Loved the hot springs The construction ongoing
- Angie Daniela (10/5): -
- lurovia (10/5): -
- Kenneth (10/5): - Swim up bar, heated pools. Modern and clean. The room was digital. I would prefer to hit the light switch instead of having to read the digital panels. Eye sight is not the best and it was never clear which panel did what. Just pushed on the screen and sometimes it worked out.
- Michal (10/5): -
- Martin (9/5): -
Photos