Nost algia S Hotel Hangzhou West Lake

Location: 41 Qixialing, Beishan Road, Xihu District, Hangzhou, , Hangzhou, cn

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 12:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Tour desk
• Facilities for disabled guests
• Non-smoking throughout
• Private check-in/check-out
• Wheelchair accessible
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• CCTV outside property
• Process in place to check health of guests
• Face masks for guests available
• 24-hour security
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Playground on site
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall

Rooms Available

• Deluxe Family Room

  The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

• Deluxe King Room

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

• Double Room with Mountain View

  The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

• Standard Double Room

  This double room is air-conditioned and has a minibar and a tea and coffee maker. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Air conditioning
  • Refrigerator
  • Electric kettle
  • Linen
  • Key card access

• Standard Double Room

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

• Double Room With Terrace

  The spacious double room provides air conditioning, a minibar, a tea and coffee maker as well as a terrace with mountain views. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Air conditioning
  • Refrigerator
  • Electric kettle
  • Terrace
  • Linen
  • Key card access

• Standard Double Room

  This air-conditioned double room has a minibar and a tea and coffee maker. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Air conditioning
  • Refrigerator
  • Electric kettle
  • Linen
  • Key card access

• Superior Double Room

  Air conditioning, a mini-bar and a tea and coffee maker are provided in this double room. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Air conditioning
  • Refrigerator
  • Electric kettle
  • Linen
  • Key card access

• Deluxe Double Room

  This double room is air-conditioned and features a minibar, a tea and coffee maker and mountain views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Air conditioning
  • Refrigerator
  • Electric kettle
  • Linen
  • Key card access

• Deluxe Room

  The spacious double room offers air conditioning, a minibar and mountain views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Air conditioning
  • Refrigerator
  • Electric kettle
  • Linen
  • Key card access

• Twin Room with Balcony

  The twin room provides air conditioning, a mini-bar, a tea and coffee maker as well as a balcony with mountain views. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Air conditioning
  • Refrigerator
  • Electric kettle
  • Linen
  • Key card access

• Suite

  The suite provides air conditioning, a minibar and a tea and coffee maker. The unit offers 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Minibar
  • Air conditioning
  • Refrigerator
  • Electric kettle
  • Linen
  • Key card access

• Deluxe Double Room

  The spacious double room offers air conditioning, a mini-bar, a tea and coffee maker as well as a balcony with mountain views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Air conditioning
  • Refrigerator
  • Electric kettle
  • Linen
  • Key card access

Guest Reviews

• kamonnaphat (9/5): -
• Camille (9/5): Très bel hôtel - Emplacement très proche du lac Chambres confortables et super literie Sanitaires très propres et modernes Petit déjeuner varié et bon Machines à laver en libre accès Prudence, l’hôtel est à 2km de la station de métro la plus proche et un des chemins est une petite randonnée ! Aucun aménagement sur le balcon Compliqué de se faire comprendre si on ne parle pas chinois; traducteurs obligatoires
• Jaime Godinho (7/5): - Da localização e da simpatia das colaboradoras Ao efectuar o check-in fui informado que tinha sido feito um upgrade no quarto. No entanto o mesmo tinha as condições indicadas no site da booking e a janela do quarto era virada para um local de tubagens e a 2 mts de uma parede não havendo qualquer contacto com a luz do dia
• Yufeng (10/5): - 5min walk to west lake. staff is very friendly.
• Frank (10/5): - Ligging hotel, prachtige kamer met hotel ,wandeling de heuvel op naast het hotel,schilderachtig ! Aanrader ! Helemaal niets !
• Irina (10/5): -
• SarahandBruce (8/5): Pleasant and Affordable - Room size, quiet location, free laundry Breakfast cooked wonderful but some dishes lacked flavor. Staff were out of their depth with foreign guests. Tried to be helpful but didn't really succeed.
• Stéphanie (9/5): Nous avons passé un excellent séjour à HANGZHOU ! - L'hôtel est très confortable, très bien équipé et calme. Le personnel est gentil. La situation est parfaite (aux abords du lac mais route calme) Il y a quelques restaurants tout près et un beau temple. La déco des chambre est un peu vieillotte mais cela reste agréable et confortable.
• Mohammad (9/5): - Location and customer service Shower
• Pei Chia (10/5): -
• Elena (9/5): - Personale molto disponibile, colazione ottima, ed ottimi servizi in generale Avevamo una camera molto umida perché sotto il livello delle scale, forse può essere utile chiedere una camera ai piani alti.
• Irina (10/5): -
• Alexander (9/5): -
• Fabrizio (8/5): - Camera spaziosa, colazione varia La struttura avrebbe bisogno di una rinfrescata
• FANGNING (10/5): Amazing location with great breakfast and proximity to West Lake - Location was amazing and offered a nice getaway from the busy streets. The laundry room leaked water and front desk took our dried laundry without letting us know, and also only took some of our laundry and left some in the dryer.
• MOK SENG (10/5): - Supper and breakfast is very good
• Thủy (9/5): -
• Yuanyuan (9/5): - Location, friendly staff, None
• Hua (10/5): Perfect and exciting! - It’s exceptional. I was really impressed with the whole experience of this hotel. The service and the facilities are way beyond my expectations. The staff is amazing and always so helpful. Walking distance to the lake which is just across the main road with many restaurants and shops around. The best thing is you can do laundry and drying for free. My room has balcony with green trees outside presenting nice view for the room. Best hotel i ever stayed! Nothing
• Inyong (7/5): Good location for Westlake by walking. - Quiet place near to West lake. language limit with staff.
• Anna (9/5): - Прекрасный отель рядом с Сиху, очень комфортные номера и невероятная локация-отель буквально утопает в зелени. Персонал очень приветлив и доброжелателен. -
• Denis (8/5): - La localisation pour profiter du lac ou de randonnée en forêt est parfaite avec des petits commerces à moins de 200m pour repas et souvenir Manque d'isolation sonore avec l'extérieur pour que cela soit parfait. Connexion au Wi-Fi de l'hôtel impossible sans numéro chinois
• Ha (10/5): Great value for money. Excellent location - Quiet, close to everything but away from the crowds. Staff, Quang Qi was amazing! Nothing was too much to ask. Even hairspray & heat pack are available. Your laundry will be folded nicely while you are out. Nothing
• HandsonLe (10/5): -
• Elizabeth (9/5): Great hotel with great staff in a very handy location at Westlake near the show location - Laundry was excellent facility Hotel located in a very narrow street
• Janet (8/5): -
• Irina (9/5): - Был рядом с озером. На завтрак были вафли! Неудобно расположен в узком переулке, такси не довозили и приходилось идти ещё 3-5 минут до отеля. Завтрак был достаточно скудным, но все-равно сытным. Были вафли на завтрак ! Увы, не достался балкончик и вид из окна был не очень.
• 鈺筑 (9/5): 地點還算不錯，鬧中取靜，離岳王廟跟印象西湖秀很近。整間飯店CP值高，有提供宵夜，雖然是簡單的白粥、甜湯，對旅人來說很方便。飯店門口還有雨傘可以借，服務人員也很細心，看旅客出行或退房，還會詢問要不要多帶瓶水出門。 -
• Carlos (10/5): Como estar en un pueblecito rodeado de árboles. - Desde la ventana se veían las ramas d un árbol inmenso, era como estar en un pueblecito. En recepción tuvieron una paciencia inmensa y una dedicación total con varios problemas q tuvimos. Muy agradables y sonrientes. Andando se llega en seguida al Lago del Oeste, muy buena ubicación. Habitación muy espaciosa.
• matthew (9/5): Great Location clean with very friendly and helpful staff - Good Location to the lake Staff super friendly and helpful Rooms very clean Breakfast was good All round Great hotel Nothing really negative to mention Maybe a few more tables in the breakfast hall
• Anja (10/5): Am See. Sehr gute Betten. Ruhige Lage - Sehr gute Lage 5 Gehminuten vom See. Sehr gute Betten. Freundliches Personal und sehr gutes Frühstück. Sogar kostenfreie Snacks 5-7 am und 9-11 pm. Minibar gut gefüllt inklusive.
• Holgate (10/5): -
• 謝 (8/5): - 服務態度良好 因為入住4人，毛巾，礦泉水都只準備2份
• Ping Shin (10/5): - Strategy location as just steps away to west lake, room is comfortable and staff is helpful especially with free delivery service and handling at free laundry service Highly recommended as kids like the room especially with free snacks and also high tech equipment inside the room Thx for the free birthday decoration and birthday cake . We enjoyed the stay
• Rolf (10/5): - Wunderbar ruhig in der Nähe des Seeufers gelegen. Das Personal war super freundlich, das Frühstück üppig und sehr vielfältig. Die Snacks im Zimmer und die Getränke in der Minibar for free. Alles gut
• ping—Hao (9/5): -
• Anna (10/5): - Personnel très accueillant, aidant, services super, petit déjeuner très bon. Rien
• Gino (7/5): -
• Shihjin (10/5): A superb place to stay. A super value for the money. - The staff were wonderfully warm. Everyone has got a smile on the face from day one. The room was clean and c. The towels were Snow White. They have put a lot of water, drinks for free. The laundry was easy and convenient. Actually the staff helped did the laundry and placed the cleaned one to my room. The breakfast was tasty. The location was so close to the main attractions. Nothing at all. If you really needs one, maybe I’ll say the alley was a narrow one for cars to get in and out.
• Alvin Jing Shun (10/5): -
• Andrew (10/5): Idyllic location and a superb hotel - Superb facilities. Amazing room and cute balcony Nothing its idyllic
• Wei Qin (10/5): We had a wonderful stay. - We had a wonderful stay. The staff went above and beyond, offering laundry service that was returned directly to our room—so convenient. They were extremely friendly and accommodating, even providing us with an extra access card immediately upon request. Highly recommended! The location is very private and quiet, but the narrow approach road is frequently congested by inconsiderate parking. Perfect if you are on foot, but challenging for vehicles. Request a West Lake view for an improved experience.
• Tsutomu2016 (10/5): - とても満足 上の階がちょうど食堂だったようで、朝晩の食事の時間帯に椅子を動かす音が何度も聞こえて結構気になりました。食事の時間帯以外はとても静かで過ごしやすかったです。
• hyeting (10/5): - 地理位置很好，就在岳王廟的後面，走到西湖邊2分鐘。 飯店很乾淨整潔，睡得很舒適而且還有水跟飲料提供免費。 櫃台服務真的是我碰過最好的，特別親切貼心，因為有需要寄快遞給朋友，幫忙我預約寄件之外還幫我看著快遞資訊，讓我朋友可以順利收到貨物；要預約用車也很細心的把注意事項跟我提醒。不管是早晚班都特別讓人感到窩心，下次去一定還會選這家。
• Dorothy (10/5): -
• Ляйсан (10/5): - The hotel team is just amazing, they were very kind and did their best to make the stay comfortable. It didn't impact on my stay, but the view from the room was not that good.
• Boon Boo (10/5): - nil nil
• Boon Boo (10/5): - nil nil
• Marta (10/5): Un precioso hotel en un lugar de cuento. - El hotel es muy acogedor y está a un paso de un precioso templo y de la maravilla de lago de Hangzhou. El personal, amabilísimo y muy profesional. Las habitaciones, amplias. La familiar hará las delicias especialmente de las niñas. Muy recomendable. El desayuno, abundante. Si se quiere visitar las plantaciones de té cercanas, excursión muy recomendable, no dejéis de preguntar en recepción. Nada que reprochar.
• Chen Chen (10/5): - 服務人員親切接待 無
• Boon Boo (10/5): friendly and helpful staff. - cleanliness and modern. narrow road but still allow car to drive in.
• Chia Chyi (10/5): Overall, it was a truly memorable and enjoyable journey. I would highly recommend this hotel and wou - Sincere thanks to the team for their outstanding hospitality. The service was impeccable, and the front desk staff were warm, attentive, and genuinely welcoming. The facilities are superb, with many thoughtful touches that exceeded expectations — including foot-soaking tubs with herbal packs and steam eye masks, which were a delightful surprise. The hotel also provides a light, wholesome supper in the evening, as well as bread and milk from 5:00–7:00 a.m. for guests departing early — a small but incredibly thoughtful gesture that left a lasting impression. In addition, the service arranged through the hotel with Hu Jie was excellent. Her fees were fair, and she was kind, knowledgeable, and wonderfully engaging. nil
• AHAD (10/5): - The hotel was clean, and the stay was wonderful.
• Jay (10/5): - We love all the services and facilities including free light super, free laundry service and lots of toiletries are provided. The breakfast was great and value for money. The bed is firm but not hard. The staff were very nice and helpful. We had a great experience and will highly recommend everyone to stay when you visit West Lake. It's just a walking distance to local attractions. The only thing that can be improved is that the shower head was a bit weak and we had one room that always had smoking smells.
• Shawei (10/5): One of the best experiences - Very clean and Cost hotel to stay, walking distance to west lake. Staff is very helpful. Would come back again and recommend to anyone. Nothing
• Gabriela (8/5): -
• sylvie (9/5): Très bon hôtel - Patience pour les interactions - Emplacement agréable dans une ruelle collinaire près du lac, jolie entrée avec verre d'accueil, calme, propreté, femmes de ménage et dame à l'accueil du restaurant très aimables, place suffisante pour les affaires de toilette dans la salle d'eau, toilettes japonaises, rideaux qui se ferment automatiquement, petits snacks et eau gratuits, nettoyage de vêtements gratuit, chambre vaste et prise en compte de la requête pour une chambre calme, éloignée de l'ascenseur et en bout de couloir. La jeune réceptionniste avec des lunettes est la plus aimable et également la plus compétente. 1. Impossible d'accéder aux escaliers alors que je suis claustrophobe et qu'il y uniquement trois étages àdescendre. Cette non possibilité d'utiliser l'ascenseur est dangereuse en cas d'incendie, par exemple. 2. Pbs de compréhension, tout est long avec le traducteur et souvent peu clair. On perd du temps, d'autant que le receptionniste( le garcon) s'impatiente vite et m'a laissée en plan plusieurs fois en pleine conversation pour s'occuper d'autres clients. Et, quand il daigne revenir, il faut tout répéter. Cest exaspérant.. Heureusement que la jeune réceptionniste à lunettes est bien aimable, plus patiente et plus professionnelle.
• Dennis (8/5): We had an enjoyable 3-night stay at the hotel. - We like the location of the hotel where it is close to scenic places. The road leading to the hotel is too narrow when cars are parked on one side of the road.
• She Lin (10/5): - Staff is friendly and helpful. Clean and facility not bad. Hotel provides free supper (porridge) and simple breakfast before 7am The car drop off point in the map is far from hotel. Need to input address instead of hotel name to get exact location
• Matthieu (9/5): -
• Sylvia (9/5): Beautiful stay in a little cul de sac .. very near to west lake . - Everything ..the little touches like free supper / snacks in the room and Bfast to go is nice. Love the home touches . Cleanliness can be improved. Bedroom slipper from previous guest under the bed. Provide a tea strainer pls as tea provider are in loose tea form.
• Joanna (10/5): -
• Chiang (10/5): Great experience. - This hotel locates in a walking distance from West Lake. The neighborhood is nice and quiet. The room is new and clean and the bed is firm and comfortable. The toilet has a bidet and it’s separated from shower. The staffs are very friendly and helpful, especially Qian-Qian. I will definitely choose Nostalgia hotels for other cities and next trips.
• Yang (10/5): Family-friendly modern hotel in the middle of the West Lake Scenic Area - This hotel and the room was really cool with many things included such as the minifridge! The kid's room was really nice with a little camping tent, and an led solar system. It's right next to Yue Fei's tomb and also the path to many gardens, so the location is really great. The only thing is that the lights in the kids room and the main room were connected so our kid liked turning everyone's light on and off. Also it's typical that the kid will want to go to bed sooner, so it was a bit inconvenient. The main room did have some extra lights like for the bathroom mirror.
• Katrina (9/5): Nice location. Staff helpful and will try to use English - Enjoyed having the choice between soft or hard pillow. Breakfast is Chinese style. Because the ground service outside is cobbled, I was woken each morning at 4.30am with noise from bins/something heavy being pushed several times . Dumplings are only with pork.
• Saw Hua (8/5): I would stay there again to climb that hill for a panoranic view of the West Lake in Spring! - Plus points : 1.Location; 2. Room facilities including fridge for my medication, weighing scales for baggage weight; 3. Free good & fast laundry service, 4. Good sachet coffee in room and machine at Lounge. Negative points: 1. Frustrating communication with Recepton staff because they spoke only Mandarin and we had to resort to translation apps on their snart phones. Resulted in many misunderstanding & miscommunication 2. No initiative to communicate info of the easy access to the hill offering panoramic view of the lWest Lake & the surrounding temples, etc 3. No healthy breakfast cafes nearby See above negative points. Addressing those points would make this "Those were the Days" translated name of the Hotel Nostslgia. Would be useful to give Pinyin spelling of the Hotel name.
• Christian (8/5): Nice environment but rather expensive compared to other hotels I went to in China. - Nice environment. Close to a memorial and a hill overlooking the lake. There was supposed to be a balcony. Indeed there was one but very small with no table or chairs, overlooking some sort of something I would call a garbage deposit. If it wasn’t one, it certainly looked like one.
• Diandra (10/5): Favourite China Stay - FANTASTIC stay. Favourite one for our 2 week China trip. Staff are super helpful and friendly. Can get food delivered to hotel and robot brings it to your door. Rooms are beautiful, clean and tastefully designed. Free laundry service that is finished by hotel staff if you are out so you do not have to wait around. Most beautiful location (taxi can get there and turn around in front - continue past the barricade area). Beautiful, lush forest and walks at your doorstep. Didi always services this area, close to tea fields, food options, lake walks - cannot recommend it enough so I'm going to keep going! Air purifier/humidifier in room, not needed in this area in my opinion but is a bonus. Snacks and drinks topped up free daily. Breakfast option is AMAZING. Have it even if you aren't hungry, its so good. This place was sublime and such good value for money - book it. If you value nature, beautiful forests and food, this is the place to be. We found the fun side of it - but being the bottom floor people could see us in our room if the curtains were open or on our balcony as its near a popular walking area. As fair travellers from Australia, we were quite the spectacle! People would stop to smile, wave, say hello, chat, point, peer - we loved it and found it entertaining, but if you value privacy I'd recommend asking for a higher floor which the staff would certainly accommodate :)
• Jefferson (10/5): Pleasant stay worth the value - Great location, superb service and clean room!
• Filatova (10/5): очень вкусные завтраки. - все в отеле отлично и рядом с метро, но достаточно далеко от исторических достопримечательностей не очень качественные ванные принадлежности
• Jenny (10/5): The hotel exceeded my expectations in all ways. Clean and spacious room equipped with facilities. - Excellent location, brilliant service & beautiful facilities Nothing
• Alisher Khalilov (8/5): - природа В дали от главной дороге
• sara (10/5): -
• Yisha (8/5): -
• huthaifa hassen (10/5): -
• Yves Ferro (9/5): - The hotel is a nice place close to the West Lake of Hangzhou, very well located close to the touristic activities related to the West Lake. The hotel is small, confortable, the staff is nice.
• Jenny (9/5): A nostalgic hidden gem - Great location, with walking distance to the Su Causeway, a very beautiful and popular area. Yet, very quiet. The breakfast was great. Our taxi driver had a hard time finding the hotel with the address provided. The navigation also gave warning at the beginning of the street that the taxi should not proceed because there is no way to turn around. So we had to get off and drag our luggage to the hotel. But actually, there was enough space to turn around at the front of the hotel. I did see another taxi driver (who is familiar with the area) make the turnaround at the hotel. I wish the hotel gave this info to us when we booked, so that we could tell our driver.
• An (10/5): Exceptional -
• An (10/5): Exceptional - Excellent location, right across where they do Impression West Lake show. Beautiful neighborhood. Close to many attractions. My kids love the family room
• Robert (9/5): Superb -
• Seok-whan (9/5): Superb - Clean, quiet, spacious, beautiful, and well maintained hotel with a kind atmosphere. Although the name of this hotel at Booking.com is ' Time Traveller Boutique Hotel...' there is no sign at all at that address. Only the name in Chinese character '时光漫步S酒店（杭州西湖). And English name of the hotel inside is 'Nostalgia S Hotel (Hangzhou West Lake ), you can find it only when you walk in ... So, you should confirm the location with the address, '西湖区-北山路栖霞峪41号'. English communication is difficult.·
• Tim (10/5): Exceptional - Staff very good
• Lili (9/5): Superb - The breakfast is nice. It is also walking-distance to the West Lake scenic area. Moreover, the Baoshi Mountain is right after it. Not very easy to park . Only 10 parking spots available. Not close to the metro station.

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