Heart of Florence in great Location
Location: 1 Piazza San Felice, Florence, it
Star Rating: 8.4 Stars
Property Type: Apartments
About this Property
Luxurious Accommodation
Located in the heart of Florence, just a stone's throw away from iconic landmarks such as Pitti Palace and Strozzi Palace, HEART OF FLORENCE - hosted by Sweetstay offers a luxurious stay with free WiFi, air conditioning, and modern household amenities.
City Views and Comfort
This spacious apartment boasts 2 bedrooms, 2 bathrooms, a fully equipped kitchen, and a cozy living room with a fireplace. Guests can enjoy city views and unwind near the outdoor fireplace at the property.
Prime Location
Conveniently situated near popular attractions like Cathedral of Santa Maria del Fiore and Uffizi Gallery, this non-smoking property is the perfect choice for travelers seeking comfort and convenience in Florence. Book your stay at HEART OF FLORENCE - hosted by Sweetstay now for an unforgettable experience.
Important Information
A surcharge applies for arrivals after check-in hours:
of EUR 25 from 19:00 to 20:00;
of EUR 35 from 20:00 to 22:00;
of EUR 45 from 22:00 to 00:00.
All requests for late arrival are subject to confirmation by the property. The latest possible check-in, even if paying the surcharge, is 00:00.
Please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Policies
Check-in: 03:00 PM - 07:00 PM
Check-out: 10:00 AM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Non-smoking throughout
- Fire extinguishers
- First aid kit available
- Smoke alarms
- Free wired internet
- Internet access
- Charcoal grill
Rooms Available
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Apartment
This apartment offers a fireplace. This spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a TV, a washing machine, a seating area, a dining area as well as city views. The unit offers 4 beds.
Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Fireplace
- Additional toilet
- Sofa
- Dining area
- Electric kettle
- Oven
- Stovetop
- Toaster
- Additional bathroom
- Linen
- Dining table
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Smoke alarm
- Fire extinguisher
Guest Reviews
- nathan (10/5): - Great location right next to Pitti Palace and 10min walk to the centre. Beautiful Tuscan apartment felt so cozy and had everything we needed for our family of 5.
- Su-Mari (9/5): - Location & the place itself was so lovely! The main bedroom is on the street side and it is extremely noisy, especially every early mornings when they are collecting the trash. You can also hear every car etc so definitely something to take into consideration if you are a light sleeper & sensitive to noise.
- jean-charles (10/5): Superbe appartement - Un appartement bien situé sur l'axe Palais Pitti, ponté vecchio et cathédrale.Tres spacieux et confortables. La décoration est à mon avis typique d'un appartement florentin.On se sent comme à la maison.Un accueil convivial.
- Sophie (10/5): - L'élégance et les grands volumes des pièces. L'emplacement est idéal. Nous avons très bien dormi.
Logement de qualité ! Tout était très bien 👍
- Serge (3/5): - Review – Heart of Florence in Great Location
The location is genuinely excellent and very central, which is the main positive point.
However, I would strongly caution future guests regarding check-in conditions and procedures. Despite informing the host several days in advance about a late arrival, we did not receive a clear confirmation or refusal beforehand. Only on the day of arrival was it stated that check-in would not be possible, leaving no realistic chance to adjust travel plans.
In addition, several mandatory requirements (external payment steps, ID verification, and signing a separate contract) became clear only after booking and close to arrival. These requirements were decisive for access to the property and caused significant stress.
The result was that no accommodation was provided, despite active communication and advance notice.
While the location itself is very good, the lack of upfront clarity, late communication, and rigid enforcement of procedures make this property risky, especially if you are arriving later in the day or traveling from abroad.
Recommendation: Only book if you can arrive strictly within the stated check-in hours and have explicitly confirmed all procedures in advance. Otherwise, consider alternatives.
- Patricia (1/5): INDICIOS DE ESTAFA Y FRAUDE: NO DEVUELVEN EL DEPÓSITO - Las fotografias publicadas en booking Pésima habitabilidad: ruidos, apartamento viejo, uno de los baños impracticable (el agua literalmente se desvía fuera de la ducha). Pero lo PEOR es la gestión por parte de la agencia: NO DEVUELVEN EL DEPÓSITO DE 300€ alegando un supuesto daño en un estante de la nevera (no se ha usado ni se han guardado ni alimentos ni bedida, siendo evidente que no tiene señal de uso por parte de nosotros los huéspedes - la estancia es de jueves a las 19:30 a domingo a las 10:00 h). Dicen que disponen de seguro pero pretenden cargarme un supuesto daño que habría de asumir el seguro si fuese el caso. El apartamento es antiguo y el desgaste de los elementos básicos no puede imputarse a los huéspedes. INDICIOS DE ESTAFA Y FRAUDE, PÉSIMA ATENCIÓN, PÉSIMA GESTIÓN. En una semana no son capaces de aclarar lo sucedido, informan a las 48 horas de abandonar el apartamento, desconociendo si hubo más huéspedes o si tales daños son imputables al personal de limpieza. Únicamente responden que están investigando (copian y pegan la misma respuesta), SE NIEGAN A APORTAR FOTOGRAFÍAS, SE NIEGAN A INFORMAR DE LOS SEGUROS.
HEMOS DADO AVISO AL AYUNTAMIENTO DE FLORENCIA.
ACTUALMENTE RESPUESTA PENDIENTE DE BOOKING pero ADELANTO QUE SE TOMARÁN LAS MEDIDAS JUDICIALES OPORTUNAS.
- Katharine (10/5): Beautiful apartment - We loved everything about it. The lady that met us there to check in was lovely and very informative. The apartment is beautiful and we loved that we all had our own bathrooms and the location is great, easy to hop on public transport when needed but also very walkable.
- GEORGIOS (9/5): - Σε εξαιρετική τοποθεσία μέσα στο ιστορικό κέντρο σε κοντινή απόσταση από τα περισσότερα αξιοθέατα.
Πολλές επιλογές σε φαγητό και καφέ καθώς και σε καταστήματα Υπάρχει δυσκολία στην εύρεση χώρου στάθμευσης. Χρειάστηκε να αφήσουμε το αυτοκίνητο αρκετά μακριά.
Επίσης το κατάλυμα είχε κρύο όταν φτάσαμε και χρειάστηκαν αρκετές ώρες μέχρι να ζεσταθεί.
- Alla (10/5): - Уютная, комфортная квартира, дворец Pitti - по соседству, ponte Vecchio - 5мин пешком. Рядом кафешки, супермаркеты мин 10
- Agnieszka Danielczyk (5/5): Apartment nie zasługuje na ocene znakomity, ponieważ jest zaniedbany. - Przestronność mieszkania Druga łazienka, na której mi bardzo mi zależało jest tak ciasna, że nie można się obrócić, prysznic nie domyka się, woda wylatuje na zewnątrz więc przy ścianie jest zawilgocenie. Pokoje nie dysponowały dodatkowymi kocami, a że noce były już chłodne, właścicielka poleciła ogrzewać miejsce klimatyzacją. Niestety nie wszystkie pokoje są w nią wyposażone. Krzesła w jadalni przy stole się chwieją i łatwo o wypadek. Apartament jest na drugim piętrze bez windy. Dla osób starszych wniesienia dużej torby będzie problemem.
I do tego bardzo niepotrzebne zamieszanie przy zameldowaniu się. Należy wszystko zrobić internetowo ponieważ inaczej właścicielka nie wyda kluczy. Pobrana zaliczka w kwocie 300 EUR nadal nie jest zwrócona ponieważ system wypłaca ją do 10 dni po opuszczeniu apartamentu.
Photos