Stay Kula London - Covent Garden Opera House

Location: 8 Bow Street, London, gb

Star Rating: 7.6 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Family rooms
• Pets allowed
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Process in place to check health of guests
• Free wired internet
• Internet access

Rooms Available

• Superior One-Bedroom Apartment

  This apartment's standout feature is the fireplace. This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment offers a washing machine, a coffee machine, a wardrobe, a sofa, as well as a flat-screen TV with streaming services. The unit has 1 bed.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Fireplace
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Coffee machine
  • Linen
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm

• Premium One-Bedroom Apartment

  This apartment is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment offers a washing machine, a coffee machine, a wardrobe, a sofa, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Coffee machine
  • Linen
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm

• Classic Studio Apartment

  This apartment is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Meals can be prepared in the well-fitted kitchenette, which comes with a refrigerator, a dishwasher, kitchenware and a microwave. This apartment features a coffee machine, heating and a flat-screen TV with streaming services. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Coffee machine
  • Linen
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm

• Premium Two-Bedroom Apartment

  This spacious apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment offers a washing machine, a coffee machine, a wardrobe, a sofa, as well as a flat-screen TV with streaming services. The unit has 2 beds.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Coffee machine
  • Linen
  • Dining table
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm

Guest Reviews

• Karen (10/5): Would definitely book here again, faultless - Location, communication, beautifully clean and decorated, all facilities we needed Nothing, we couldn’t get into the room at first and had to make a call, it was boiling hot in the hallway but apart from that it was great
• Shelley (8/5): great location, good flat and excellent value - The location is brilliant, very close to the centre of Covent Garden. The flat itself was excellent. Large king size bed, very comfy. Kitchen and lounge more than adequate for what was needed. bathroom was large with a shower, sink and toilet. The place was very clean and tidy and they had the extra things needed like and iron/ironing board, hairdryer, toiletries and towels. The only thing I did not like was having to walk up three flights of steep stairs to get to it, and it would probably help if they let you know in advance that this was the case. And then there was the problem of getting in to start with. Getting in the street door was not an issue however when we reached the flat door we opened the lockbox for the keys as instructed but they were the incorrect keys. I had to contact the owner and they very quickly got a representative who was polite and very very helpful. Not the best experience in almost 40 degrees heat but once in all went well.
• Mark (10/5): Amazing location, great hosts and lovely apartment - Very clean, great facilities and in an amazing location. We would absolutely stay again here. Hosts were very helpful and we will definitely be rebooking later this year.
• Duncan (9/5): -
• Ann (7/5): A great find ! - The location is perfect, we went to the ballet which was literally next door! It was very hot & so it was great to be able to rest away from crowds and heat of the day. Kitchen was well equipped it had everything we needed. There were 55 steps up to the apartment, I don't recall having read anything about so many steps, not ideal for my husband with a lung condition. As others have stated in their reviews, we too had problems getting into the apartment with its smart lock. The code we were sent for this door did not work, I had to call and was given a different code. The staff on the phone were however very helpful and shortly afterwards we saw 2 staff at the property trying to sort the lock issues.
• Jessica (5/5): Bene ma non benissimo - Location centrale a Covent Garden, a 2 min dalla metro. Casa accogliente e spaziosa. Peccato per le 2 docce che avevano problemi con acqua calda. La via non era quella indicata su booking ma una piccola via adiacente. Piena di senzatetto e drogati essendo una piccola via interna. Sono 10 metri non raccomandabili e usati come servizi pubblici. Di giorno non temibile ma meglio non essere soli la sera
• Susanna (8/5): -
• valentina (5/5): Mi dispiace perché la casa era carina ma abbiamo avuto troppi problemi con l’accesso alla struttura - La posizione è perfetta perchè ti permette di arrivare ovunque a piedi Purtroppo abbiamo avuto grossi problemi con l’accesso alla struttura perché il dispositivo da remoto si è rotto e siamo rimasti fuori dalla stanza con tutti i bagagli dentro, siamo dovuti andare a soggiornare per una notte in un altro appartamento poiché di sera non viene nessuno a fare manutenzione. Siamo riusciti a rientrare in appartamento la mattina seguente ma abbiamo vissuto con l’ansia per tutta la vacanza. L’ultimo giorno abbiamo visto un topo nella stanza quindi le condizioni igieniche non sono delle migliori.
• Arnould (8/5): - La situation est idéale. Sans être très grand l'appartement est suffisamment spacieux. Idéalement situé pour un séjour de quelques jours.
• Jana (10/5): - Moc hezké ubytovaní v centru … všude kousek. Pohodlný i gauč jako přistýlka. Čisté a kuchyň vybavená . Kdo chce pěkné ubytovani v centru doporučuji🍀 Pouze dvě deky…
• Pınar (9/5): - Konumu çok iyiydi ayrıca mutfakta temizlik bezleri yeniydi ve yeterli mutfak ekipmanı mevcuttu . İhtiyaçlarımız için iletişim kurmak kolaydı hemen cevap dönüp destek oluyorlardı
• sara (9/5): - la zona era perfetta, comoda e vicino alla metro, la casa in sé super accogliente e luminosa, spaziosa e perfetta per 4 persone. lo staff é stato davvero eccellente, risposte sempre veloci e disponibilità immediata anche telefonicamente per qualsiasi necessità, sono stati davvero super gentili!
• Lennart (7/5): -
• Mark (5/5): Pleasant stay with issues - Location, amazing. Close to the coliseum where we were attending. Close to transport and tube links. Water was dangerously hot in showers and not controllable.Noise from restaurant fans relentless all through the night.
• Aleksandra (4/5): -
• Baptiste (8/5): -
• Tracey (10/5): Fantastic - Clean plenty of space great location A little noisy at times but could still sleep
• Jennifer (7/5): Charming, but the front door needs mending. - It was really cosy and charming. The front door was very stiff and hard to shut as there was no handle. I came back twice in my visit to the door not being closed properly and so anyone could have gotten access. Worrying as a woman travelling alone.
• Daniele (8/5): -
• Yann (10/5): -
• Leigh (7/5): Great location, comfortable and modern. - Great location, spacious and decorated to a nice modern standard. The stairs to the property were spilled with stains and quite dirty. some kind of blue spray up the door to the apartment and the bathroom door. Unfortunately only one coffee pod left for the coffee machine. It’s a very busy area and noise goes on into the morning from local bars/clubs. Wasn’t a problem for us as my daughter mostly slept through it.
• Nick (5/5): - Lage Betten
• Stephan (9/5): - Das Personal war super nett und hilfsbereit. Wohnung hat eine super Lage.
• Adam (9/5): - Very clean, perfect location and helpful
• Sarah (7/5): - The location was great, having a kitchenette was helpful. Surprisingly quiet at night (wednesday and thursday night). The place is a bit worn - nails and screws in the wall with no pictures hung (felt unfinished), light switch in the bedroom difficult to turn on, door didnt have a lock to secure from inside (like a chain), bed was a bit stiff.
• Davide (9/5): -
• Ignacio (9/5): Muy bonito, cómodo y práctico apartamento en zona magnífica - Muy bonito, cómodo y práctico apartamento en zona magnífica, especialmente para quienes van a la ópera o al teatro, en Covent Garden. Excelente servicio. Tuve un pequeño problema y en 15 minutos llegó un manitas que lo solucionó en seguida. Bien equipado.
• Mary Grace (7/5): It was very good location and place is clean, only water on shower very hot. - Location is so accessible to everything Shower water temperature too hot.
• Lilith (10/5): - Locatie was fantastisch, contact met accomodatie was snel en vriendelijk. Moderne appartementen met alles wat je nodig hebt voor je verblijf. Ik zou zeker terug komen. Onze appartement was 3 hoog. Trappen hal was erg small. Als je veel koffers hebt dan is dat best lastig. Warm water met douchen werd vaak koud.
• Alainas (1/5): Stay somewhere else - Only got point about the property is the location. From start to finish, the entire experience was extremely disappointing. I had requested an early check-in and called multiple times in advance, yet we were still waiting for the room code at 4:30pm. Not a single member of staff was able to assist us in accessing the room, leaving us waiting for an unacceptable amount of time. We made it clear that it was my birthday and that we had a meal and theatre booking planned. Unfortunately, due to the delays and inability to access the room, we missed our meal—something we had been planning for months. To make matters worse, the noise early the following morning was unbearable and woke us several times, including fire alarm testing in the early hours. Overall, this experience fell far below expectations and significantly impacted what was meant to be a special occasion.
• Milica (9/5): Great location, good and comfortable - Comfortable and location A bit cold
• Syrett (10/5): -
• Jon B (9/5): - Fantastic location!! Was clean, had everything we needed for one night. Beds were comfy! Perfect. Slight issue with the shower temperature. Couldn't quite get it right. Was either scolding or freezing. But didnt bother me as I like a cold shower!
• Ilaria (9/5): Una bella sistemazione per un weekend all'insegna dei musical londinesi - La posizione era centralissima rispetto ai teatri di musical che abbiamo visitato. La casa era calda e accogliente, il divano letto comodissimo (e per essere un divano letto, vale doppio). C'erano abbastanza asciugamani per tutti. Ottima anche la fornitura della cucina Mancava il phon per capelli quindi non mi sono lavata non potendoli poi asciugare. Sarebbe stata carina la presenza di un welcome kit con delle ciabattine. Le finestre si chiudono con dei pannelli di legno tutti storti e poco funzionali. Io li rimuoverei e metterei piuttosto delle tende o rifarei i pannelli nuovi così che siano dritti.
• Yee ting (3/5): If you value your sleep, this is not the place for you! - - Nicely decorated - Good location in Covent Garden - Locks were extremely difficult to use, the instructions weren’t clear and we had to ask a cleaner to let us in the room. - Shower was very weak, like a trickle of water and there was also hair and finger marks in it, also no shower gel. Bathroom wall also had toothpaste streaks down it, and the door was filthy. - No microwave - Not enough milk, tea, etc - Very cold, a lot of draft by the window as they are only single glazed. - Extremely noisy at night, you can hear every conversation outside. We had to purchase earplugs and even then we couldn’t sleep because of the noise. - Bed felt caved in, way too soft, a massive dip in the middle and it felt like we were sleeping on a bean bag.
• Lucrezia (10/5): - L'appartamento si trova in una posizione strategica rispetto alle attrazioni principali della città, e a due passi dalla metro. Molto spazioso .
• JAMES (8/5): -
• Caroline (10/5): -
• Agnes (6/5): -
• Harnoor (5/5): - Clean apartments No insulation at all. This made it so hard to sleep at night due to all the traffic noises from outside.
• Claire (7/5): Really enjoyable - The property was very clean and comfortable. Two good bedrooms each with an en-suite. Location was great - super close to everything. Generally it was great! A couple of inconveniences. The wrong WiFi codes were left. But I contacted the team and this was soon rectified. It was hard to shower as you couldn’t adjust the temperature of the water - it was extremely hot. I didn’t want to put my little one in it. One of the reasons I chose the property was for the kitchen iwith a hob but there were no saucepans to be able to make anything. As I was staying with a child I would have liked to be able to make them breakfast there but I couldn’t!
• Jessica (9/5): -
• James Coak (4/5): Sewage smell and very NOISY - The location was excellent. Bathroom is a decent size There was a smell if sewage in the room. I now know why they left the windows open for our arrival . It seemed strange as the weather is freezing as was the apartment when we arrived. But I guess it was to keep the smell at bay The noise at night until early morning hours was unbearable as no double glazing. The sofa bed was very hard and uncomfortable. There is not safety bars on the windows so young kids can open the windows and could easily fall oit if they leaned out. Cheap furnishings.
• Dona (10/5): -
• Morgane (8/5): -
• Jill (10/5): Great location - Great location and has everything we needed It was all good
• Lara (9/5): -
• Alister (1/5): - Good location. The bed was broken and not fixed after reporting. Had to sleep on the floor.
• Jorge (8/5): -
• Daily (10/5): Extremely fun and vibrant location! Well equipped unit - LOCATION!! In the heart of the théater district! Views of the London eye from 5th floor - we were relocated to a new property due to maintenance issues No availability to check in early :( not good for jet lag travelers who have had an overnight flight -
• sylvie (8/5): - Bel appartement très bien placé Les lits. Matelas inconfortables , avec un creux au milieu.
• Ayhan1989 (10/5): Definitely worth the stay - The location, amenities, and cleanliness far exceeded our expectations. There was a very faint toilet smell.
• Marc (10/5): -
• Mike (7/5): Great location but a couple of minor problems that could easily be fixed. - Location was perfect Unfortunately the bed was very disappointing. Really need to improve the quality of the bed. The toilet was also very unusual in that the bathroom wall was an opaque glass window and anyone in the apartment could clearly see you sat on the toilet. This could do with a blind or something similar.
• Adrian (10/5): - Clear and timely instructions on how to access the apartment. Clean, comfortable, warm and well equipped. Everything was functional, modern and easy to use.
• Areti (7/5): - Πολύ ωραίος χώρος, προσεγμένος καθαρός σε πάρα πολύ καλή τοποθεσία. Δεν χωράνε 4 άτομα που ήμαστε εμείς με τπτ έπρεπε να μετακινήσουμε έπιπλα για μην έχουμε τις βαλίτσες στα πόδια μας , πολύ κακό το στρώμα του κρεβατιού και ο καναπές για δύο άτομα καθόλου βολικός .
• Thomas (9/5): - Emplacement, disposition de l’appartement, équipements Fenêtres simple vitrage
• Lynne (8/5): -
• Herbert (9/5): Lovely stay, comfortable and clean in an exceptional location - The decor, facilities were all incredible!!! It was very noisy :(
• Jackie (5/5): Great location - Excellent location, nice and quiet. Lots of coat hangers Daughter loved the lava lamp Customer service very good - full responsibility taken for a few errors. No window - blind stuck Microwave had to be lifted down to the floor to the nearest plug Fridge far too small A number of unnecessary utensils. Get rid of the microwave, replace with full size fridge and a tea/coffee station. Stick to the basics and do it well.
• Donald (6/5): Necessary but wouldn’t go back. - Bathroom was nice Online checkin was chaotic, ended up stood outside property for 40 mins waiting for check in link.
• Maura (10/5): - Ottima posizione, vicino al centro ed alla fermata della metro. Appartamento confortevole, pulito e dotato di tutto il necessario. Lo consiglio caldamente. Tutto perfetto.
• Chris (9/5): - Beautiful apartment, comfortable and warm. Would recommend to any couple who fancy some romantic time away. A little noisy until the early hours...but did quiet down after 2am.
• Rachel (8/5): Stylish but a bit noisy - Decor and location were fab. Communication excellent with Kula staff. Covent Garden is a busy area and as the property is an old one, the windows are not double glazed. A bit drafty and a lot noisy at night, especially the music on the rickshaws! Didn't spoil our stay but not for you if you like peace and quiet! Mattress was a bit lumpy and could do with an upgrade. Sofa bed was comfier.
• Inglis (7/5): - Very central location, 2 minutes walk from restaurants, theatres and bars
• Elizabeth (8/5): - Great location. Beautiful accommodation. So much attention to detail. Really comfortable stay. Unfortunately there was an issue with the access lock to the flat. We stayed in flat 2. 4 calls to reception and a visit from a staff member to try and remedy. Same recurring issue. Numerous changes of codes and unfortunately the issue was the same by the time we left. Every time we left and returned we couldn't get back. Only issue but did spoil our stay.
• Claire (8/5): Great staff, nice place, it just needs a little bit of TLC. - Location was great. Size of the rooms for central London were good. Great staff when we had to call because we hadn’t received our entry information. Property was very clean. The bed in the main room is broken so when one person gets on then the other goes flying. There was not enough main plates for the 4 people staying. The blind pulls were not complete so we couldn’t open the blinds.
• Erika (5/5): OJO SI ELIGES PREMIUM QUE LUEGO NO ES - Ubicación perfecta para una escapada a Londres Mil escaleras para llegar al apartamento, con maletas...Buff, un horror. La peor cama en la que he dormido en años, no se puede tener un colchón en ese estado si ofreces hospedaje en las épocas que estamos.
• Hannah (6/5): -
• Milena (5/5): Gute Lage - Die zentrale Lage ist super! Man kann vieles zu Fuß erkunden und die U-Bahn ist gleich um die Ecke. Für ein paar Tage als Familie völlig in Ordnung. Es gibt eine Küchenzeile und ein großes Bad. Das Apartment ist ausreichend groß für 2 Erwachsene und zwei Kinder. Die Schlüsselübergabe lief überhaupt nicht gut: der Code sollte per Mail eine Stunde vorher zugeschickt werden - es kam keine Mail. Ich musste während wir vor dem Apartment standen hinterhertelefonieren, dann wurde sich gekümmert. Der Eingang zu unserem Apartment war um die Ecke (wenn man es wusste, kein Problem). Es kam dann jemand, der zufällig vor Ort war und hat uns geholfen. Im Apartment selbst war die Reinigungsperson noch am Putzen - sie war dann etwas in Eile und hat alles sehr schnell erledigt (richtig sauber war es dann nicht.). Die Küche ist groß, nur leider nicht so gut ausgestattet wie beschrieben (es gab z.B. keine kleinen Müslischüsseln und nur sehr wenig Besteck, Gläser haben gefehlt usw.). Das ist nicht weiter schlimm, weil man eh nur auswärts isst. Für Kinder, die am Morgen schon etwas benötigen, ist es allerdings minimal ausgestattet und nicht so wie beschrieben. Aber das Müsli aus Tassen geht auch.. Das Waschbecken in der Küche ist kaputt (hat einen Sprung) und ist super dreckig. Nicht sehr angenehm. Auch sieht das Apartment nicht mehr so aus wie auf den Fotos, alle Bilder sind abgehangen und man schaut auf Nägel in den Wänden. Für ein paar wenige Tage, in denen man fast nie im Apartment ist, voll ok, weil die Lage überzeugt. Wenn man längere Zeit im Apartment verbringen möchte, wird es zu viert mit größeren Kindern eng (es gibt z.B. nur zwei Stühle zum Sitzen). Daher stimmt die Beschreibung und die Realität nicht ganz.
• Tresja (8/5): It was perfect for a comfortable stay at walking distance from the Strand and at the heart of Covent Garden - Right at the heart of Covent Garden and incredibly friendly and helpful staff!
• Mateo (7/5): - Ubicación y atención por parte de la empresa La cama era muy incómoda
• Alison (8/5): Good stay in a fantastic location - Fantastic location Clean Bed very uncomfortable and too low to the floor No shower gel provided
• Tracey (10/5): Lovely weekend. - Perfect location. Had everything we needed. Comfortable bed. Customer services were brilliant when we needed help.
• Beatrice (10/5): -
• Sally (9/5): Unbeatable location, comfortable, clean, modern. Thank you Kula London - Location Modern interior Clean Huge bathroom No dislikes, however… lack of drinking glasses, only 2 coffee pods for coffee machine (apt for 4). A small welcome pack (eg bread milk) would have been appreciated.
• freile (9/5): - Ubicación excelente La cama en el piso
• Madison (8/5): Lovely visit. Just need to check the bed before guests stay - The location was brilliant for our planned theatre trip! Lovely restaurants and bars near. Interior made it feel homely. The double bed in the lounge was broken.
• Meltonella (9/5): -
• Carlo (9/5): -
• Adrian (10/5): -
• Luke (4/5): -
• Calum (8/5): Value for money! - The location was great. The electric shower was a bit hit and miss was either hot or cold, without too much in between, and the shower holder was broken… Not the end of the world though! 😜
• Barbro (7/5): -
• SARAH (8/5): Sympa et localisation parfaite dans Londres ! - La localisation surtout !
• marc (8/5): - Great location, clean and comfortable, great value for money. Struggled to get into the room. Nobody at the property to assist. The instructions to get into the room wasn’t clear and took me 20 mins just to get into the room. Only assistance was via text or phone.
• de Irigoyen (9/5): - La ubicación, la facilidad para el ingreso, la decoración y calidad de las cosas. Faltaban cacerolas, pero al segundo día nos las acercaron.
• Rana (7/5): A gem in Covent Garden - The location and pet friendliness
• Julian (9/5): Superb - Great location, very clean and had all necessary facilities for a short stay.
• Natasha (10/5): Exceptional -
• Natalia (1/5): Bad experience - Location My room - A on the first floor - was quite a disaster. No air conditioning, stuffy, no possibility to easily access the window as it is high up in the ceiling, broken blinds hanging over not blinding much, no wifi, noisy bathroom. I woke up at night not having air to breathe. Had to move the table and climb to the window to open it without the screw it was meant to be open with. The office was not very helpful with helping me to solve this problem. They did help though with giving the correct access code, as initially they have sent the wrong one. A bit of a nightmare… nothing of what you expect by looking at the pictures. This room should be priced much lower than others, not more than 80 pounds per night.
• Lisa (10/5): Amazing, property was clean very spacious and modern. Loved it - Loved the decor and the space, great property. Nothing
• Neil (3/5): Apartment was clean and tidy and great location good but the lack of sleep ruined the experience - Apartment was clean and tidy. Code to enter apartment was incorrect so had to cntact host Wifi router code did not work so had to contact host Fire alarm panel was beeping since I arrived which I reported straight as was very loud in my room but nothing done until the morning. Bad nights sleep due to the constant loud alarm.
• Andrea (7/5): Good - The location is great, right in the centre of Covent Garden and a couple of minutes to the underground station We had trouble gaining entry as the code was incorrect but this was quickly sorted out. The bathroom needs attention. Blocked sink and broken toilet flush. Have informed the owners so hopefully it will get sorted out. We were in the top apartment and it was very warm so could do with a fan
• Maree (1/5): Would not recommend this particular property, having been a regular user of booking.com for many years this was the wors - Location The bed was terrible, no microwave as listed in amenities, only 2 coffee pods supplied for a 4 night stay, could not open windows in skylight for fresh air. Unable to close blind over skylight, was not functioning.
• Sally (5/5): Passable -
• Jill (7/5): Good - Great location, easy check-in, clean, bright and cheerful decor Toilet cistern needs attention - overflow constantly running so has to be manually turned on/off. NO hot water in shower! NO English Breakfast tea bags! 😕
• Robert (6/5): Pleasant -
• Susan (6/5): Amazing location but tiny student accommodation. - Incredible location , clean, shower room fine. Pictures misleading, are of best studio flat, not ours! Bed on floor, hopeless for older person. Kettle & iron, but no mugs or ironing board. Key side once inside didn’t work, had to call but happily enough signal & call answered immediately.
• Duff (8/5): Overall excellent place - The location was fantastic. The apartment itself is spotless, very comfortable and also very quiet at night. The apartment has a very well kitted out kitchen including a nice coffee machine. The shower was excellent with very good water pressure, not always guaranteed in these places. I had booked and paid for the sofa bed as we were two friends meeting. The bed was there but no bed linen! I contacted the admin team but no linen arrived and my friend and I had to share the double bed. This was really disappointing I did contact them regarding a refund, it hadn't arrived two weeks later so I had to contact them again and then it came through

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