Cozy Suasana Suites Max 7pax

Location: Jalan Trus 10-06, Johor Bahru, my

Star Rating: 6.9 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Terrace
• Lift / Elevator
• Facilities for disabled guests
• Non-smoking throughout
• Private check-in/check-out
• Grocery deliveries
• Allergy-free room
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Shopping on site
• Television in common areas
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Pool sun loungers
• Internet access
• Exercise/lap pool
• Japanese garden
• Swimming nearby
• Water tubing nearby
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Two-Bedroom Apartment

  The apartment's kitchen, which features a refrigerator and a microwave, is available for cooking and storing food. The spacious air-conditioned apartment provides a flat-screen TV with streaming services, a dining area, a wardrobe, an electric kettle as well as city views. The unit offers 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Shared toilet
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Accessible by lift
  • Key access

Guest Reviews

• Abdul Razak (8/5): Many food outlet at surrounding - Good Wi-fi connected with no Internet & television channel was always interrupted.
• Leonnie (3/5): Review the broken & torn areas I showed in the photos. - The location of the homestay is good. The unit I stayed in is really not as what I expected. The bathroom has a mould smell. I bought some smell deoxidizer & air refresher to get rid of the bad smell. Also, it is not provided complementary car park for us.
• Carrie (1/5): Bad experience stay - Nothing Must close toilet door at all times, if otherwise unpleasant smell will fill the whole living room. No toiletries in bathroom. No tissue box for use. Only toilet paper. Bedroom flooring popping, bedroom door jam. Wardrobe fill with mattress & beddings.
• Niz (6/5): Pleasant -
• Juliana (2/5): Very poor - The location is convenient, with easy access to eateries and shopping centers. Room Check-In Instructions: Despite sending reminders, we did not receive any interim communication until 10:30am on the day of check-in. This lack of timely response was frustrating. Key Collection: While the key was available in the mailbox, it would have been helpful to provide a photo or clearer instructions on the location of the mailroom. Access Card & Key: The access card was placed in a cardholder, which hindered its ability to work properly with the lift sensor. We struggled to gain access to the correct floor. Additionally, the room keyhole was oddly positioned underneath the door lock, requiring us to crouch down to insert the key—an inconvenient and poorly thought-out design. Room Condition: • Living Room Window: One window could not be locked (see photo), which raised serious security concerns. • Balcony Door: This was also faulty and wouldn’t lock, adding to our unease— even when we were staying on the 10th floor. The balcony was also dusty and poorly maintained. (see photos) • Dining Table Light: The light above the dining table was flickering and eventually went out completely. • Dining Chairs: Most of the chairs were wobbly and felt unsafe to sit on. • Bedroom Door: One of the bedroom doors was difficult to open and close due to uneven tiles, apparently caused by water seepage from the air conditioning unit (see photo). • Air Conditioning: This was one of the few positives. The rooms were cool and comfortable upon arrival—thank you for that. • Kitchen Sink: The sponge provided was old and unhygienic. A new one should be a basic standard (see photo). • Bathroom: The toilet was mouldy, emitted an unpleasant odor, and lacked a proper toilet roll holder (refer to photos). We bought air freshener to outdo the odor but unsuccessful. Additionally, a fresh toilet roll should be provided rather than leftover ones from previous guests. • Toiletries: The listing stated that free toiletries would be provided, but the amenities were insufficient.
• Noraishah (6/5): Pleasant -
• Jenny (5/5): Passable - Location is good.. A bit run down. Bathroom/toilet has smell.
• Leslie (6/5): Very basic with fantastic location - Its location was fantastic Property was a little run down and maintenance was just minimal enough.
• Chwee (7/5): Apartment needs improvements - 2 Bedrooms with 2 Bathrooms Staff pretty responsive Sewage Smell in whole apartment Aircon unable to switch on in living room Difficult to find Apt Entrance using GPS, Have to call staff for precise directions to get to Entrance of Apt Building Apt conditions slightly run down
• Adriana (10/5): Exceptional -
• Shofry (8/5): Very good -
• Kamal (10/5): Exceptional -
• Nur (5/5): Could be better - The design is nice and lots of room for a place very near CIQ When you enter the room, there's an unpleasant smell. We couldn't turn on the aircon at first, so the room smelled bad. But the host gave a quick respond and the problem was solved. Then there was no wifi in the room. Contacted the host and took very long to reply. The host said that they will contact the provider but did not get back to us. In the end, we did not have wifi for our whole stay and we could not get to watch netflix or youtube. We only could get access to singapore free to air channels. Even then, the tv was glitching so bad. There's two toilets but one of the toilets (the living room one) could not be flushed. The soap provided was also limited. However, the towels and hot water was available.
• Azhari (8/5): Very good -
• Jia (10/5): Exceptional -
• Shiela (10/5): Exceptional -
• Mohd (7/5): Good -
• Benjamin (6/5): I should have read the past review :( - Location is convenient, very near ciq and citysquare. Towels are provided. The tv does not have Netflix account which was advertised. No toothbrush and toothpaste provided. One of the toilet has a strong stench, despite washing the floor and spraying air freshener, the smell came back. Woke up to two cockroaches, spray the insecticide and God knows where they ran to.
• Ermelyn (9/5): Superb -
• Sadruddin (5/5): The location is perfect but the apartment needs improvement. - - The location is superb and is near to the CIQ. - ⁠The whole apartment is spacious with enough amenities. - one of the bedrooms’ door cannot close due to the uneven flooring. - ⁠There were cockroaches around the living room and toilet. - ⁠The aircon instructions wasn’t clear as the switches are hidden inside the cabinet. - ⁠The tv connection is not good as some of the channels had static disturbance. - ⁠The bed were dusty and uncomfortably hard. Even for the spare bed inside the wardrobe is dusty. - ⁠One of the dining chairs is unstable as the screw is visibly loose. - ⁠The toilet bowl cover is loose. - ⁠The shower gel/shampoo are too little and need to top up.
• Farhana (10/5): Exceptional - My 2nd time with the place. The location of the property is good. the apartment is average clean (i do hope they do some extensive cleaning to maintain otherwise will look rundown soon.) Loved the wall painting especially for the kids a little enjoyment for them. they provide extra mattress and pillows. Aircon is cold and working. The water pressure of the shower is good. overall satisfied with the stay.
• Joline (7/5): Good - It is opposite Komtar and walking distance to JB City Square. Instructions given by host are clear. Easy to check in advance check out. Towels, soap and shampoo are provided. Area is spacious. Baby cot is provided. No free parking. There were ants in the kitchen area, master bedroom shower head was loose.
• Siti (6/5): Pleasant -
• Noorhayati (8/5): Very good -
• Fazilah (2/5): Very poor - Nothing House smells like sewer leak
• Muhd (8/5): Great -
• Natasha (10/5): Exceptional -
• Natasha (10/5): Exceptional -
• Loo (2/5): Very poor - Bed sheet, pillow case, towel smelly. TV remote control no battery, no toilet rolls. I won't stay there anymore.
• Jerry (8/5): Very good -
• Nurul (10/5): Exceptional -
• Geraldine (4/5): Not good - Location Rooms have a mouldy and musty smell, toilets are dirty, water was dripping everywhere in the bath room, carpets not changed and pillow cases not changed as it had finger nails in it, no toilet paper provided
• Norazhariah (8/5): Very good -
• Ashar (1/5): Very disappointed with the host - The host cancelled our reservation 2 hours before check in and no alternative booking was given to us . The host cancelled our reservation 2 hours before check in and no alternative booking was given to us .
• Kavitha (6/5): Good stay and everyone liked the space. But the Sofa needs to be changed. When you sit it sinks in!! - Close to mall and eateries the noise that was filtering from the road side
• Clsoh (7/5): Liveable, room for improvement - Location - proximity to komtar, city square. Within walking distance Car park Safety Unit is spacious There is Baby cot No free parking. stayed in another unit before (lv17?) which provided parking. Take note that parking is expensive No washing machine Second room door is hard to open Master bedroom toilet air temperature is very hot in the morning, insufficient blockage from the sun Flushing is loud Whole toilet will become wet after shower. No indication of soap , shampoo inside dispenser Both soap and shampoo were not topped up Microwave turntable not moving properly Living room Aircon is abit warm, host advised us not to adjust temperature else there will be water leakage 3-4 hangers in master bedroom, No hangers in second room. TV channels are limited. There was loud live music being played nearby over the long weekend, sometimes stretching until 3am+
• Fazlinda (10/5): Exceptional -
• Fifiemanplex (5/5): Passable - The location. No comments.
• Masz (9/5): Superb -
• Nordin (10/5): Exceptional -
• Normah (6/5): Pleasant -
• Hanis (8/5): Very good - Cosy and nice ambience except the common room door is abit faulty and the bedlinens do have some worn out stains Other than that everything is perfect
• Siti (9/5): Superb -
• Ai (6/5): The unit need to be updated and repaired - Apartment is spacious with 2 bedrooms, dining and living area. Host is very responsive to respond to requests. Aircon is not cooling well in master bedroom... get stuffy at night. Host tries to fixed it after our feedback but I believe it just need to be replaced. Overall the apartment need to be updated/some parts need repairs. Shower does not have a door and the bathroom get very wet after a shower. Bedsheets are very thin and not matching. Bath towels are also old.
• Mansor (10/5): Exceptional -
• Joann (6/5): Good for family with 5 members, cosy and convenient to get to any part of JB - Location is good, convenient. First day, mouldy smell, bought air freshener. Later the next few is okay.
• Mardiana (5/5): Passable -
• Sylvia (6/5): Spartan apartment - Location, space Bare amenities
• Muhammad (7/5): Good -
• Darko.vodopija7 (10/5): Exceptional -

Photos