TWO BEDROOM APARTMENT High Point of any stay in the city

Location: hight point apartments, wills street 63, Townsville, au

Star Rating: 4.2 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Offsite parking discounted rates available
• BBQ facilities
• Non-smoking throughout
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Covered parking
• Swimming nearby

Rooms Available

• Three-Bedroom Apartment

  Boasting 3 bedrooms and 2 bathrooms, this apartment has a living room and private pool where you can relax. The apartment's kitchen is available for cooking and storing food. This apartment offers a washing machine, a flat-screen TV and a balcony. The unit offers 2 beds and 1 futon.

  Max Occupancy: 4 (4 Adults)

  • Washing machine
  • Private bathroom
  • Kitchen
  • Private pool
  • Smoke alarm

Guest Reviews

• Marcus (1/5): -
• Megan (1/5): Property is unavailable!! - This property has sold and is no longer available, however, somehow I still managed to book it for the weekend, and it wasn't until I arrived in Townsville that I found out it was unavailable, and I needed to book new accommodation, which was much more expensive and extremely stressful. I'm still following up with booking.com a week later for the refund I was promised.
• Ben (1/5): The owners didn’t answer my calls or reply to my texts until after 7 pm when they told me it’s been sold 6 months ago an - Nothing , I couldn’t enter the property It’s not available, they sold it 6 months ago and it should not still be advertised
• Tracy BUTLAND (1/5): - SCAM. ACCOMMODATION NOT AVAILABLE. DO NOT BOOK. NO REFUND SCAM. ACCOMMODATION NOT AVAILABLE. DO NOT BOOK. NO REFUND
• David (1/5): DO NOT BOOK THIS APARTMENT, IT IS A SHAM. IT DOES NOT EXIST. - Absolutely nothing!!!!!!@ The accommodation does not exist. It is owned by people who purchased the apartment some time ago and they have not listed it as accommodation. This apartment does not exist as a rental. It is advertised under false pretenses. Booking.com MUST remove it from their postings and I want a full refund of the money I paid as well as compensation for the extra cost I had to incur to find another motel suitable on very short notice.
• Guest (1/5): Avoid - Nothing Couldnt access the property. Contacted the host / owner. No reply or return phone call
• Anthony (1/5): - Nothing The fact that the owner still takes bookings and your money, this place apparently has not been taking bookings since April and was sold a month ago. I was told the day I wanted to check in. Disgusting, fraud on behalf the owner and or booking.com DO NOT BOOK THIS! Neither party want to owe up to their mistake, all I want is a refund! Shame on you Booking.com
• Warne (1/5): DO NOT BOOK THIS PLACE - Nothing. We couldnt get into the place. The owner wouldn't return our calls. Everything. Probably because we couldn't get into the place!
• Nathan (1/5): Shit service - They cancelled on us We didn’t get to stay here
• Simone (1/5): This apartment does not exist. It is fraud. Do not book it. - This property does not exist. Nothing to like This property does not exist. No apartment block exist at this address in Townsville. It is fraud and booking.com knows this already as there has been multiple complaints. I paid for nothing and I had to contact booking.com with phone contact to arrange accommodation which I had to pay more for.
• Kaylee DeWaan (1/5): Do not book this property is it a scam - We didn't even get to stay at this property, took my money only for me to go to the address and it not exist anymore, the phone number that has been provided, would not answer then messaged me saying that the property is closed and has been since April 2025, I've messaged booking.com and have had no response tried to ring and get an AI robot that continues to say my confirmation number doesn't exist, but I get an email asking to review our stay? No no no do not book this property,
• Kahlie (1/5): SCAM PROPERTY - Scam!! DO NOT BOOK THIS PROPERTY It’s a scam !!! YOU CANT STAY THERE BECAUSE IT DOESNT EXIST
• Jackson (1/5): SCAM - I couldn’t tell you because the host never sent through the room number or key location. In fact the host hasn’t contacted me at all. The host is currently withholding funds and ignoring all requests for a refund for a room I couldn’t even access. I couldn’t tell you because the host never sent through the room number or key location. In fact the host hasn’t contacted me at all. The host is currently withholding funds and ignoring all requests for a refund for a room I couldn’t even access.
• Guest (1/5): - Bad reviews report this web site. The manger didn’t answer any of my calls.
• Guest (1/5): Scam - This is a scam , I didn’t start at the property at all because simply when you go there there’s no reception or office or anyone to know which one is the unit in complex of building and was wasting money Scam
• David (1/5): -
• Teo (1/5): -
• Anonymous (1/5): Bad -
• Kaitlyn (1/5): Bad - Nothing they cancelled the accommodation when booking in Absolutely shit customer service
• Anonymous (1/5): Shocking way to conduct business - On arriving at the property address we found that it was no longer in business. I have confirmed with the property contact. It has been more than a month ago and Booking.com will not refund my payment of $144.90 It didn’t exist
• Wayne (1/5): Paid full for a room I never received - Absolutely nothing as I never stayed in room The fact I have confirmed bookings Paid the full amount of $157.50 And never heard back at all or for to the room You took my money and never give room
• Hooper (1/5): Bad - They didn't give me access to the room. They blocked my number I want a refund
• Shantel (1/5): Bad - Did not like anything they are scammers Being scammed
• Kim (1/5): SCAM ALERT - DO NOT BOOK - SCAM ALERT -THIS Property IS A SCAM. DO NOT BOOK SCAM ALERT -THIS Property IS A SCAM. DO NOT BOOK. This property is a SCAM. I booked and paid for 3 nights. I was not able to access the property. I received a text message at 16:44pm.telling me my booking had been cancelled. I was then informed by a on-site property worker that this exact same scenario had allegedly occurred with 4 other people. He showed me the property. We looked through the window. Furniture was piled in the loungeroom. He stated the property is in disarray and dirty. This property needs to be taken down off the Booking.com website.
• Smudged (1/5): Bad - Nothing. Owner was unresponsive and listed address was wrong. Never made it into the building. No after hours instructions provided. Was forced to find another hotel nearby at short notice. Do not book this hotel.
• Steven (1/5): DODGY - book somewhere else instead - We arrived at the property, there was no reception so we called the contact phone number which went to “this number is not reachable”. We waited until check in time and called again. No answer. We emailed the property and got response from booking.com to say we’d get a response in 24hours. We had paid our accommodation in advance and then had to pay nearly $1000 to stay somewhere else because we could not get into the apartment. Now trying to get our money back but no one answers the phone.
• Karen (1/5): BE AWARE. THIS ACCOMODATION IS A SCAM. APARTMENT 63 - BE AWARE. THIS ACCOMODATION IS A SCAM AND WHILST THE TRASHED APARTMENT DOES EXIST, IT IS UNINHABITABLE AND LOOKS LIKE ITS HAD SQUATTERS IN IT, THERE IS NO FURNITURE IN IT APART FROM A FRIDGE AND SOME PAINTINGS ON THE WALL. THERE IS NO WATER OR ELECTRICITY. THE CONTACT'S PHONE IS DISCONNECTED. NOT WHAT SOMEONE NEEDS AFTER A DAY'S TRAVEL AND THEN THE HASSLE OF FINDING ALTERNATIVE ACCOMODATION. APARTMENT 63 BE AWARE. THIS ACCOMODATION IS A SCAM AND WHILST THE TRASHED APARTMENT DOES EXIST, IT IS UNINHABITABLE AND LOOKS LIKE ITS HAD SQUATTERS IN IT, THERE IS NO FURNITURE IN IT APART FROM A FRIDGE AND SOME PAINTINGS ON THE WALL. THERE IS NO WATER OR ELECTRICITY. THE CONTACT'S PHONE IS DISCONNECTED. NOT WHAT SOMEONE NEEDS AFTER A DAY'S TRAVEL AND THEN THE HASSLE OF FINDING ALTERNATIVE ACCOMODATION. APARTMENT 63
• Astrid (1/5): Bad -
• Dwyer (1/5): We didn’t stay there as Booking.com did not get back to us and give us instruction and there was no hotel to stay at - There was no property it was a scam What property it didn’t exist
• Christopher (1/5): The stay was restricted to waiting outside aimlessly for checkin instructions. - We didn’t even get a chance to enter the property as the host did NOT send me checkin instructions,despite making multiple phone calls and texts informing the host that we’d been arrived.We arrived at approximately 4pm and waited an hour and a half for any response and received no reply. Lack of access instructions and the non response from the host.
• Cherie (1/5): Did not stay there - I was unable to contact seller to gain access to property. Phoned several times and left voice message but got no response. Ended up having to book a hotel for the night as it was getting late and I had my 3 kids with me. I am still waiting on a refund. I have tried to email property through booking.com but the email gets returned to sender.
• Sue (1/5): don't do it - nothing they cancelled the booking on the day of check in, after we'd arrived in Townsville
• Tegan (1/5): This property is a scam - This was a scam. There was no property at this address and no one we were able to contact at the property. I even made several attempts to put a complaint through Booking.com but the app kept close on me. We had to pay for a second accommodation for the night which was quite expensive at last minute. I will be thinking twice before I ever book through Booking.com again. This was a scam. There was no property at this address and no one we were able to contact at the property. I even made several attempts to put a complaint through Booking.com but the app kept close on me. We had to pay for a second accommodation for the night which was quite expensive at last minute. I will be thinking twice before I ever book through Booking.com again.
• Krystal (1/5): Urinated sheets - The apartment was left with used dirty towels, dirty sheets and one of the beds was left urinated, toilets were not cleaned. Unit was not cleaned from the last guests leaving. Had to wash the towels and sheets ourself. No aircon and no light bulbs in either bedroom
• Elaine (10/5): Exceptional - Amazing views
• Amelda (2/5): I accept I stuffed up, thinking there was air conditioning (you would think all hotels would have air con in Townsville) - The view was gorgeous but not what we were coming for. The entrance to the property was not WHEELCHAIR friendly which I asked. Uphill winding road up to the entry to the visitors carpark. Dangerous and no way in hell could I push up or downhill.
• Naomi (3/5): Poor - Definitely the view. Cockroaches everywhere.
• Phillipa (1/5): Unprofessional treatment and msgs from property owner - Absolutely nothing! We did not, would not, could not stay Room was very difficult to find Cleaning items scattered on a table was the first thing we saw as we opened the door. The room had some kinda bad odour throughout THERE WAS NO AIRCON! Or water in the fridge, no milk for cuppas Disgustingly filthy floors, mirrors, fridge, microwave, cupboards, toilets, scum in the bathtub. Lights in one of the rooms did not work, and damaged lamp The beds LITERALLY looked like they had already been slept in and the spare linen in cupboards were not folded and looked used as well. Towels and bath mats were on a drying rack on the patio IN THE RAIN! Could not connect to the wifi internet Completely ruined our anniversary WE DID NOT STAY IN THIS APARTMENT BECAUSE IT WAS COMPLETELY UNACCEPTABLE The property owner would not respond to MULTIPLE phone calls on arrival ., In my distressed, upset and anxious state,, I accidentally forgot to leave the keys behind.. The property owner HAS threatened that he was going to the police to report me for theft. Was RUDE AND AGGRESSIVE. Very unprofessional. AND THERE WAS ABSOLUTELY NO AIRCON!! Standing in that apartment was extremely hot and we arrived for check-in at night. I was extremely mortified with this property owners standards with this apartment and communication.. I have asked to be fully refunded and the property owner is making it very difficult. And to threaten me with the police when this property owner is in the wrong is completely shocking and absurd. I would recommend no one rents this property ever. Obviously their standards and health and safety measures mean jack to this particular property owners. We are hugely out of pocket because of this inconvenience because we had to book alternative accommodation after hours and last minute.. But what I'm most upset about is the fact that it was our anniversary and we planned very romantic days and nights and this inconsiderate property owner clearly does not have any decency to make things right with a reimbursement..
• Neridah (1/5): The earth's core. And it isn't cheap - The place is central to town but absolutely need a car and impossible to find on maps and gps Aircon doesn't work, every part of the place was filthy inside and out. Boiling hot like the earth's core. Rude and unprofessional owner who refused to answer any contact attempts about the facility. Live bugs in the home and many cockraches no doubt because of the filth. No hand soap, no hand towels 1 towel only no spares, stinks of ciggarette smoke in every cupboard filled with junk rather than anything useful. Owner also pocket dialed me at the crack of dawn but still refused to acknowledge the complaints. Highway robbery for this terrible stay. I'd sooner throw my money into a never ending pit then give money to this charleton again.
• Natasha (1/5): I didn't stay as it wasn't what was advertised - The view nothing else everything
• Anna (1/5): Spent one night and left - Google maps sent us to the wrong location No point in calling as no one answers No aircon it was dirty pubic hairs left in the shower dirty dishes, unclean fridge Bed was comfortable but was too hot to sleep Very dissatisfied Hard to find parking was small and difficult to get into Hot and dirty
• Florian (3/5): No no - Very Dirty ( Looks Like there is some pne living in there) i think it was ants many of them/ airco not working / Check in 2,5 Hours After arrivel at 2 pm Check in at 3 pm normaly / Bad smell
• Catherine (1/5): Will never stay again and will probably avoid using booking.com in future. This was just dreadful. - Nothing. It was so awful we could not stay here and had to find other accommodation. Dirty. Unprofessional. Dreadfully maintained.
• Samantha (10/5): Absolutely awesome - Not applicable Nothing, I liked everything
• Lorelle (5/5): Great price, great location, great views. - Location was great, the pool was great as well No air-conditioning and was not informed about no air-conditioning when i booked, the noise in the back bedroom from other units air-conditioning was very loud and had to close window to keep out the noise. No instructions on TV or light/ fan switches.
• Jimaimah (4/5): Disappointing - View Location The apartment has a mouldie smell. Plates and cups were dirty The cleaning equipment was messy when you opened the door. Host presented himself to the apartment day before we checked out, asking who was sleeping on the couch and asking what time we would check out the next day. The lights at the lounge are not functioning properly and can't be turned off. Pillow was old and uncomfortable. The toilet bowl was not clean. No air-conditioning during summer. TV is not working.
• Tennille (1/5): Cancelled on the day to stay by owner - Nothing it was cancelled on me by the owners as they double booked , cancelled the afternoon when I was texting to find out how to check in . Being cancelled on still haven’t got a refund either and it’s 3 days later
• Judah (8/5): Great place to stay, fantastic amenities. - Location was the absolute best, close to everything in the city and easy to get to. N/A
• Kane (9/5): Superb -
• Rebecca (9/5): Superb -
• Samantha (10/5): Exceptional -
• Elizabeth (5/5): Passable -
• Patrick (7/5): Good -
• Alan (6/5): Disappointed on behalf of my family - Location. Balcony and view. Unfortunately the air-con wasn’t working although part of the original advertising. We boomed specifically because we had several functions to get ready for. If the took more care with bin liners and extra toilet paper, it would feel like a booking.com property and not a share house. Lots of potential, just don’t rely on a futon (lounge and spare foam mattress) & a/c for summer.
• Karrissa (1/5): Stressful - Apartment was spacious and great view of city Aircon didn’t work, bathrooms were dirty, towels smelt damp, kitchen cupboards all smelt mildewy and first bedroom and bathroom had a constant noise from like an exhaust fan or another aircon unit out side
• Kirsty (6/5): Good size apartment. Great views. - Good size and layout out. Great views from balcony. Was not very clean. All it needs is a good clean and could be nice accommodation.
• Natasha (7/5): Okay stay in Townsville - - the pool was excellent - access to bbq - great views - nice balcony - The apartment wasn’t clean at all, stains on the floor and counters. - no air con so was very hot
• A (1/5): DIRTY & NOT ENJOYABLE AT ALL! - arrived just after specified time, no instructions on how to access Had to sit in the car park with 92yo Mother and wait for the owner to finish cleaning. after 40 minutes begged for access for comfort of Mother. Owner doesn't send messages of access information until he is ready irrespective of being after check in time & didn't answer his phone when we were calling for instructions. We had to ask strangers inside locked gate to find out for us as we had no idea of procedure. The unit was FILTHY - Mould in shower, thick dust on fans, the plates in the drawers had been used and put away with food still on them. Oven had spilt food in it. Grubby walls behind pillows. Patio door was off the tracks so we couldn't use the patio. There was no instruction for the aircon system. No dishwashing tablets to use the dishwasher which stunk to high heavens. Owner said he was glad that we left early, He wasn't happy that we had the audacity to complain
• Knight (1/5): Bad -
• Lucas (2/5): this unit should not be rented to the public. - the view one set of keys, it wasnt cleaned properly before we arrived, its advertised as a 3 bed apartment & its only 2, the beds are only a double not qeen as advertised, the aircon doesnt work, the shower was broken, the toileties were a cake of soap, tv doesnt work, no secure car parking
• Robyn (5/5): Place was not clean, no liners in dirty bins, food in fridge, could not park in sercurity - N/A No Milk
• Naomi (8/5): Nice 2 bedroom apartment with great views - Location and views were great Said it had a third bedroom with futon, no extra room, futon was a mattress, but nice apartment
• Shannon (8/5): Amazing view, would stay again. - The view from the unit is amazing. It was also very handy to have 2 bathrooms. There were a few minor issues with a shower and up keep that I have contacted the owner about.
• Leon (9/5): Lovely apartment with beautiful views and pool! - Great apartment with beautiful view! Amazing pool and even had a gym! No aircon but with blinds slightly pulled and windows opened the mornings were fine
• John (10/5): Exceptional -
• Kane (10/5): Exceptional -
• Heath (1/5): Bad -
• Brodie (10/5): Such a beautiful spot. Will definitely be staying here again! - Such a beautiful view and incredibly spacious! We loved everything!
• Wendell (8/5): Was good would stay here again - Good value for money and good location Air con didn’t work
• Jacqueline (10/5): Exceptional -
• Kylie (1/5): Crap, better off walking in to a motel - Nothing It was double booked and I'm still waiting for my refund apparently I spoke to someone who assured me it would be refunded and then I'm asked "how was my stay" it was a joke Double booked no room available still waiting for refund
• Caroline (10/5): Exceptional -
• Monique (9/5): Superb -
• Denny (10/5): Great location - great price! - Excellent location and very reasonably priced! One of the fans in the rooms doesn’t work
• Kymsmith (10/5): Exceptional - The view is spectacular. Accommodating your desires, catering to families' needs, and very close to the CBD. The beds were super comfy and I had the best nights sleep.
• Janine (4/5): Nice unit but disappointing. - Location was great. The view was fabulous. The room was quite nice, had all necessary equipment. The price was very reasonable. Was advertised as 3 bedroom but there are only 2 bedrooms - I booked for 4 people, lucky one person couldn't come as they would have been sleeping on the couch with no blanket. Only 2 towels supplied, was interesting for 3 people, would have been even more interesting had the fourth person turned up. Only half a roll of toilet paper between two bathrooms, had to buy some. Aircon doesn't work. Fan in one bedroom doesn't work. Wi-fi was not available, password must have been changed. TV only had 5 channels (not a big deal, just added to the disappointment). The cleaner needs to work on bathroom cleaning skills.
• Rachel (10/5): Exceptional -
• Dean (8/5): Great spot great price - Excellent value, great position and views
• George (10/5): Superb location, great room, excellent staff - Location was superb and owner was super helpful. Rooms are massive and has everything you need to enjoy your time. View out over the ocean makes sitting on the balcony or relaxing beside the pool spectacular
• Sheshu (7/5): Good -
• Claressa (8/5): Very good -
• Caidee (10/5): Exceptional -
• Martint. (1/5): Scam, stay away! - Nice view Beware, it's a SCAM! The listing claims there are 3 bedrooms, but there are only 2. I had to sleep on a couch despite paying for 3 rooms. Additionally, the address is incorrect; it's much farther from the beach and difficult to find. I strongly recommend avoiding this accommodation to save yourself a lot of stress and frustration.
• Graham (1/5): Worst experience we have ever had with Booking.com. Will speak to my credit card provider re charge - View is good Booked room as 3 bedroom but turned out to be only two. Would have been OK if 3 beds were provided but only two provided so one person had to sleep on couch. Owner blamed Booking.com for listing. Address was incorrectly listed. Owner blamed Booking.com. Airconditioning does not work. Told by owner it had not been run for a long time. Would have been unbearable if it had been summer. Due to no aircon, had to leave windows open to sleep but there is traffic noise day and night. Bathtub/shower is hazardous, hard to get in and out and dangerously slippery. Empty bottles and rubbish left in pantry, cigarette butts on verandah. No tea towels to dry dishes. TV had to be retuned by us to make it work. Could say even more but hope potential visitors get the general idea!
• Michael (8/5): Very good -
• Mark (1/5): Don't book on weekends - Nothing No being given keys to access appartment i paid for

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