Sleep 2 in Piccadilly Soho Central London VRF

Location: 40 Shaftesbury Avenue, London, gb

Star Rating: 5 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Air conditioning
• Luggage storage
• Non-smoking throughout
• Free wired internet
• Internet access

Rooms Available

• One-Bedroom Apartment

  The air-conditioned apartment features 1 bedroom, 1 bathroom with a hairdryer and a kitchen. The apartment's kitchen, which has a microwave, is available for cooking and storing food. This apartment offers heating and a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Air conditioning
  • Hair dryer
  • Fan
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Cleaning products
  • Linen
  • Toilet paper
  • Cots
  • Shampoo
  • Body soap
  • Smoke alarm

Guest Reviews

• Charne (5/5): Great location despite its flaws - The location was fantastic as it was close to everything. Unfortunately, there was some mold spots in the shower, as well as only 1 fork and 1 teaspoon for a room that "sleeps 2". They also had a non working TV that had no signal and no remote. The place was semi clean , but also quite noisy during the night being next to the main road and having holes in the windows that could not be closed or covered.
• Stefano (8/5): -
• lucy schmiedhamer (7/5): - libila se mi lokalita ubytovani, bylo to vsude kousek. Jednoduchy pristup do obytovani a check in. vybvena kuchynka. rucniky a cista koupelna se samponem a mycim gelem. pokoj byl v prvnim patre a pouze jednoskla okna. Bohužel všechen hluk z ulice byl slyset, jak kdyby jste meli otevrene okno dokoran. To bylo velice neprijemne, vubec se nedalo spat. Muzika, lidi, auta vsechno bylo strasne slyset.
• Jonatan (4/5): - la ubicación era perfecta muy cerca de todo No estaba del todo limpio y parecía que dormías en la calle por los ruidos y el viento que entraba por la ventana (sin exagerar como dormir en la calle) es una pena porque tiene muy buena ubicación pero algunos detalles de la habitación lo echan a perder.
• 4becbcc69a9470c707e1060f69bad8cc (6/5): -
• Natalia (3/5): -
• Fabiana (3/5): Non ci tornerei - La posizione è ottima ed era abbastanza pulita. Acqua fredda, scarico che non funzionava, ogni tanto c'era puzza di fogna e per riscaldare la camera avevamo una piccola stufetta, entrava freddo dagli infissi e da un tubo bianco in camera.
• janssens (7/5): -
• Juliya (5/5): Only if you care about the location it’s worth it . - Great location No hot water in the tap . Nowhere to hang your clothes . The heater is tiny and doesn’t warm up at all .No storage room to drop off the bags before the check in . The owner didn’t respond to the problems .
• László (1/5): Borzalom - Nagyon hideg volt és nem volt rendes fűtés. Az ablakok semmit nem szigeteltek a kinti zajból. Nem volt wc papír. A fürdőszobába sehova nem lehet pakolni, csak egy bútorlap tartja a mosdókagylót.
• Lidy (3/5): Bien pour l’emplacement mais horrible pour tous le reste - Très bon emplacement Le bruit est infernal, les équipements horribles tous cassé, une odeur nauséabonde. Très froid
• cemali (5/5): - Açık pencere yoktu , asansör bozuktu , adresi zor buldum , gonderdirilen resimler güncel değildi adresi bulmakta zorlandım
• stephen (1/5): - Location The noise windows no good and one vibrates TV remote to cold from windows and holes in walls sink tap eas btoken
• Paula (5/5): Great place to stay for a couple of days. Shame about the - Excellent location. Clean room and comfortable bed. Good shower, microwave, hob, toaster and kitchen utensils. Really bad drainage. Toilet didn’t flush properly. No tv remote so couldnt use tv. Was reported but no one got back to us. Kettle was badly in need of a clean.
• Anth (8/5): Location great and super comfortable - Location and facilities great A little noisy from the street traffic but not unbearable
• Aref (1/5): -
• Cindy Lasern (7/5): Best location but not for light sleepers - The location is superb There's nowhere to put your clothes or just to hang few clothes. They will give you the instructions 30mins before arrival how to enter the apartment. A bit risky if you like planning ahead. U have to check out at 10.30 or else they will charge u more. The shops underneath you will play loud music 24/7. Thin walls so u can hear everything.
• Tehreem (6/5): -
• Anvar (10/5): -
• ABDULLA AHMED (7/5): Perfect location in the heart of London, you can walk to everywhere and enjoy the beauty of London. - The location was Perfect. The facility is very old.
• Margot (6/5): -
• Andrew (10/5): -
• Yang (10/5): Awesome experience - The appartment was very tidy. Bedsheets were smelling really fresh and nice. The view is also very cosy during the evening. The location is very good. Because it's in the center so everything was very close by. Kitchen was also easy to use, all the things are available. The host was also very friendly and flexible. /
• Mark (1/5): Woeful experience - Great location but that’s where it stops Firstly the paper thin see through curtains don’t cover the windows for any privacy The air con portable unit blows cold air in and hot air out, complete waist of time especially with no ventilation The tv has no remote and looking for it doesn’t seem to have an aerial point also With the rates being charged maybe you should invest a bit of money towards meeting the standards advertised
• Sonia Kinga (7/5): -
• Balogun (5/5): - No ventilation,too humid No window,too humid.. Found a stain that looks like discharge,that means they didn't change the duvet cover
• alfredo (2/5): - Location, clean, well stocked kitchenette No ventilation, no openable windows, single glazing, no air conditioning despite the room description, no working TV, clogged drains, loose piles, dodgy electrics, very noisy, amenities not like the pictures (no reading lamp, tiny table, one chair), warm fridge, rubbish in corridors and stairs, got access code 2 hours after check in, host solves nothing and eventually stops replying, host asked to communicate on WhatsApp instead of booking app...
• Stefan (3/5): Insgesamt zu teuer - Gute Küchenausstattung. Zentrale Lage in Soho. Man kann kein Fenster öffnen. Es ist sehr warm. Die WC Spülung schafft das große Geschäft nicht weg.
• Melissa (1/5): Don’t stay here - Bed bugs - owner has ignored me since I brought it to their attention. It’s a serious health concern and it’s disgusting that this person doesn’t even care. Check out the photos Bed bugs - poor communication - dirty
• Alhafidz (2/5): Poor quality and poor attitude by host. Noisy street outside making sleep very difficult. - Unclear instructions to operate the door keypad resulting in me standing outside the door for 10 minutes with no one answering my calls or messages
• Mariia (3/5): Poor - The room was not ready when we checked in , and even after the room was not clean. Was bad smell from toilet, cheap bedsheets, beetles in apartment, no TV switch, TV not working.. and after all the are writing if you check out even 1 min later than 10.00 you have to pay 25% from cost of the night.... at the night was very noisy as the windows at apartment are old and you can't sleep ... nois and lights was distributed ... location only good things from this apartment. No
• Andrew (7/5): For a quiet stay probably not the right place but if you are the opposite then brilliant location - Location is fantastic near everything Very noisy till 3am very busy road and pubs and clubs nearby Curtains didn’t cut out all the light so didn’t sleep too good
• Leon (1/5): Absolutely awfull - Nothing I have disabilities and was left with no hot water or heating for the whole stay
• Thibault (1/5): Disappointing Experience – Bed Bugs and No Follow-Up - I stayed in Apartment F in early April 2025 and unfortunately had a very unpleasant experience. Shortly after check-out, I noticed multiple bites consistent with bed bugs. A doctor confirmed this, and I later found that a previous guest had reported a similar issue. I contacted the host with photos and asked for pest control documentation to support my insurance claim. While the initial response was polite and mentioned regular treatments, I never received any of the documents I requested — nor did I receive any further replies at all. This lack of transparency and follow-up is extremely disappointing. Basic health and hygiene standards should be taken seriously, especially when there are recurring concerns. I would strongly advise future guests to proceed with caution until this issue is properly addressed.
• Karl (1/5): Bedbugs do not book this property - I was going to spend 4 nights there but left after 2 nights. There was no signal on the television. When I took a shower, I needed to stop showering 2 times and wait for the water to drain. Otherwise, it would have overflowed. The toilet doesn't flush properly. The first night there, i had an early night, and while laying in bed, someone opened the door using the code and barged in. It was some 2 random men. They did say sorry and left when they saw me in bed. When I wake up in the morning I noticed I had a couple of bitemarks on me. I ignored it at first. Then when waking up again the next morning I was covered in bitemarks. The place has bedbugs. Then I started to read the reviews and it's obvious that the owners know about the problems and just don't care . I should get a refund but can't be bothered trying to get it.
• Bunkaya (7/5): Good service but there should always be a staff to guide clients - Serenity No staff to provide guidance and help clients who have never visited London before
• Brian (7/5): Cheap and clean - Great location Clean and tidy No coffee
• Karen (3/5): You get what you pay for (but not even that in this case) - If you like a central location, it was excellent for that, but very, very noisy till early hours of the morning It was as bare and basic as you could get, the shower had no door on it, so bathroom flooded each time you had a shower, no cloth hanging facilities, not even a hook. It was damp and pretty cold (but it was in February that we stayed)
• Fiona (9/5): Superb - Really helpful welcome communication, attentive and in touch I hadn't packed a towel!
• Maisie (1/5): Scammers - Extremely unsafe property and scammer hosts I entered my room to find two aggressive males, trying to kick me out. They then left after I showed my booking, but said they would be back and that they know the keycode. I told property this - in 3 days, they never changed the keycode so men could've got in anytime. For that reason, I said I couldn't stay and they never refunded me. I checked after my booking finished as I had gone elsewhere, and I got into the next bookings stay - someone else had the booking, and I was still able to get in. Which supports why I never ended up staying there. Your stuff isn't safe if you stay here. THEY NEVER REFUNDED ME. They also will not give me details to take them to small claims court, funnily enough. They expected me to stay in a dangerous room where aggressive men could enter at any time - the men had also stayed there for days, so the place was smelly, unclean, dirty towels, plates, bedsheets etc. I asked politely for a refund as I wasn't comfortable staying in a property where 2 men had threatened they would just come back, I am a 27 small female. They acted like they would refund me, but never did. I gave them weeks to assist. IT WAS NEW YEARS EVE BY THE WAY!!!!!!!
• Benjamin (5/5): Wish I could rate this place better. - Location was excellent, perfect if you're trying to see a show or have a good night out in London and need somewhere central to stay. Bed was comfortable to sleep in and price was decent for a 2 night stay. Room definitely not cleaned properly. Sink in bathroom hanging off of wall, shower leaked onto the floor, asked for something to wipe/mop it up which was never provided so had a wet floor for two days. Dust covered air vents which could have easily been wiped by cleaner. Toilet WOULD NOT flush toilet roll down, had to disconnect shower head and use that to create enough force. Single heater provided was not enough to heat room, had to balance another one found in the cupboard with no legs on two chairs to heat room. No closet space provided to hang clothes.
• Kelvin (1/5): "My stay was cut to few due to a severe distressing breach of privacy, inadequate security. - Nothing at all The hotel demonstrated a severe lack of security and respect for guest privacy. A contractor entered my room without notice due to a malfunctioning door lock not disclosed to me. The staff's inadequate response, dismissing the incident as an "inconvenience," showed a lack of concern for guest well-being. This negligence left me feeling unsafe and stranded without accommodation at midnight, resulting in spending the rest of the night in the car, moving from one city street parking to another.
• Elizabeth (1/5): we came to celebrate christmas and it was a disaster from start to finish - nothing but problems i’m trying to get a refund on the stay
• Roger (7/5): Mostly good but needs a few improvements - Location , space, modern furnishing. Small cockroaches in kitchen area. Poor instructions on how to unlock the room door. Keypad hidden in door handle which was loose and hard to open
• Anya (2/5): Very poor - The only good thing about this property was the location. There was no heating, you couldn’t close the window, no hot water and the bathroom was dirty
• Αλεξανδρος (8/5): Very good - Central There is no closet or somewhere to pur th clothes so it's only for 1 or 2 nights
• Arlene (8/5): Very good -
• Jackie (2/5): Very poor - no heating. no hot water in bathroom sink. TV didn't work
• Callum (8/5): Very good -
• Harry (1/5): Bad -
• Mark (1/5): There were wet blood and semen stains in the mattress. I contacted Aura and they offered me another flat upstairs. When - Nothing There were wet blood and semen stains in the mattress. I contacted Aura and they offered me another flat upstairs. When I got there I checked the bed again and there were blood stains on the underside of the duvet! I contacted Aura and advised that I couldn’t stay there. They apologised but have done nothing about a refund.
• Anna (8/5): Very good - location was brilliant. clean inside. comfy bed. you could hear every sound outside but that never bothered us after walking around London all day. the lobby and stairs were tired and appeared worn and dirty but there are clear signs they are been improved.the owners messaged us to ask if all was OK we enjoyed our stay dirty carpet on stairs dirty banisters
• Patrick (5/5): Good value and location but be aware of noise - Location & amenities Noise volume as as well as tradesman starting work very early in corridor
• Andrew (1/5): Never again. Trust me. Just Wali away now - Was in an area that was popular. That's why I booked it. Seems stupid to have that as a grading scale. As we know where it is. But was bad because of noise. Extreme. Literally can hear simple normal conversations happening just outside. There was no soundproofing. It's like the windows were somehow just to keep the room with zero ventilation nor fresh air. But to allow in maximum sound from people just metres away Where to start. Do not book here. You think it will be OK, not so rough for you. I did that and was left with a dose of me going through same stress as other bad reviews. Yep. The stink. The smell was intense. At first was from the bleach used in hallways and room. This ended up being overrun by a smell of sewerage coming up the sink drain pipes. Zero air circulation. Except for small hole where the exhaust fan from bathroom loosely hands into window. This was fertility and dirty. Years of use and just disgusting having to handle this to get fresh air into room The black mold... I saw lots of fresh paint all over the walls and roof.lots of small touch ups covering trash pit of a room up or black mold or something. Old never washed floor matt in bathroom. Was arriving and not safe to even touch. Two huge holes in walls for them to access the houses main electricity connection. There was a very loose panel "covering the hole" realistically was just a dusty cold bit of air and rats or who knows what crawling around there... No place to put bags or clothes. Nothing exept leave in bag in little few spaces available. Thought I be OK with this. I don't need all that. But yes.Was not cool. And no fun. The place is still really expensive. And they have no standard quality things. Shower flooded after two seconds of use. Just so much uncomfortability was not present spot to come relax between shows or adventures. The horrible common area. The carpet gross and stinky. The guys doing dodgy patch up jobs like you can see is regularly being done in your room. Are there renovating banging hammers punctual at 8am. Smoking enough cigarettes to stink out the house hallways smelt even worry on top of the bleach smell.. Seriously. Should be against the law for places like this to set up. Would rather spend 20 extra and get a real place to study..thanks
• Michal (8/5): Very good - Location Windows are sheded
• Ann (3/5): The only good thing about our stay was that we weren’t in the room very long. - Its location is in a good place. Couldn’t get the tv to work,I text the host at least 11 times and it took over 11/2 days to sort it out,we asked for extra pillows n never received them, we asked for towels and I had to go looking for them on our last day. It had pipes in the wall that weren’t needed,we could hardly see out the windows,the shower was cracked at the corner and the sink was sitting on a shelf that had only 1 bracket holding it up,there was a cupboard in the bathroom n living quarters that should’ve been locked as they had electricity boxes in them,I wouldn’t recommend this property to anyone especially at the price it’s at,I have photos to prove how bad it looks.
• Ness (7/5): Value for money overall - Location was excellent, noisy but expected with location. The tv didn’t work
• Erly (1/5): Umcomfortable and dirty environment - Location wise ,its ok Stairs stinks and filthy.You use toilet tissue on the toilet ,doesnt flushed.Tv no signal even if i asked the owner of whoever .Ignored when i asked.Noisy outside as we are facing busy street.we dont know where to hang our clothes.Floor inside bedroom,filthy.Value of money isnt worth it.
• Paolo (10/5): My stay in London. - Top Location. easy and safe access. wi-fi works good. clean. a little bit noisy due to the location full of whatever you want.
• Jacqui (7/5): Would use it again but a bit put off by the entrance. - Location was fab. Easy to get in with code The entrance and stairway to the flats was not inviting at all - the carpet was not nice :-(, and it felt a bit bit renovation.
• Sarah (8/5): Very good - The apartment was very well located, right in the heart of Piccadilly Circus. Inside was comfortable and quiet for its location. The hosts were very responsive.
• Amy (3/5): Promising start but overall disappointing stay - The property owners were very accommodating with one of our party, who has a disability and needed a slightly later check-out time. It was easy to access the room, the beds were very comfortable and for the most part the property was clean. There were no towels included in the room, contrary to what was stated on booking.com. The toilet leaked when flushed so we either couldn't flush or had to live with toilet water all over the bathroom floor. One of our party tried to use the shower and it was cold. As we were only staying one night and most problems weren't obvious until late in our stay, I contacted the host and booking.com with our issues and a request for a refund of some kind. Both said they'd get back to me soon. A couple of days after I sent my initial messages, I got back in touch with the property to check what the verdict was on the refund. A couple of hours later, I received an email from booking.com saying the property owners were claiming we never checked in. On trying to message them, my booking was showing as 'cancelled' and I could no longer message the property. It's a real shame because I'd wanted to give a good review given how accommodating they were with check-in and check-out times due to disability, but the state of the bathroom and the way our complaint was handled has left a bad taste.

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