Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch

Location: Whitely Street; Melrose Arch Precinct; Melrose Arch, Johannesburg, za

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Car hire
• Massage services
• Packed lunches
• Currency exchange
• Non-smoking throughout
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Kid meals
• Outdoor furniture
• Fruits
• Spa/wellness center services
• Beauty Services
• Manicure
• Pedicure
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• 24-hour security
• Security alarm
• Key card access
• Aerobics
• Stand-up comedy
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Golfing on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Art gallery on site
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Covered parking
• Secured parking
• Garage
• Swimming nearby
• Bicycle-friendly property
• Vegetarian menu options available
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Guest room, 1 King Bed

  This air-conditioned room offers a work desk and a seating area. Additional features include a flat-screen satellite TV, tea/coffee maker and a mini-bar.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access
  • Single-room air conditioning for guest accommodation

• Junior Suite, 1 King Bed

  The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath. The suite has carpeted floors, a seating area with a flat-screen TV with streaming services, soundproof walls, a mini-bar, as well as a tea and coffee maker. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access
  • Single-room air conditioning for guest accommodation

• Guest room, 2 Twin/Single Bed(s)

  Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a mini-bar and a tea and coffee maker. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Free gym access
  • Single-room air conditioning for guest accommodation

• Deluxe Guest Room , 1 King Bed

  Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a mini-bar and a tea and coffee maker. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Sandi (10/5): -
• Samkellyseewear (10/5): Always the best choice to make. - Great location and comfortable beds Nothing
• Reginald (7/5): - Central location
• Mitch (10/5): - Staff were extremely efficient and accommodated all extras like early check in due to an early flight, storing my luggage, ironing my shirt..... Slightly pricey but, hey....it's Melrose Arch.
• Naidoo (9/5): - Great rooms
• HASSAN NAGARAJA (8/5): -
• Malan (8/5): Walking distance and great breakfast - Comfortable room, fantastic staff, best breakfast buffet ever!
• Paul (10/5): -
• Govender (10/5): -
• Mike (8/5): Very satistactory stay -
• Matthew (8/5): - Great location, friendly attentive staff Food options
• Marina (5/5): Não vale o que custa - Localização Quarto extremamente barulhento sem nenhum isolamento. Não consegui dormir por conta do barulho nos quartos vizinhos mesmo reclamando
• Lindiwe (7/5): Different for the Marriot bonvoy traditional brand - The food was amazing portions generous. And staff were fabulous warm kind and welcoming The interior walls were rather “noisy” for me.
• OMPONYE DAISY (10/5): -
• Nicolene (10/5): -
• Mpolokeng (10/5): -
• Lindi (9/5): -
• Natalia (10/5): Excelente hotel - Limpo, muito confortável, café da manhã muito gostoso! Fica numa área super segura, cheia de restaurantes pela volta, pode-se caminhar à noite sem preocupação. É estranha a organização do quarto: o chuveiro e a pia não tem separação da cama: o máximo é uma cortina que pode ser esticada para dar privacidade no banho. Ja sabiamos que era assim pelas fotos, não foi surpresa. Mas é muito diferente.
• Lebowa (10/5): -
• Damien (8/5): -
• Philippe (8/5): Melrose the place to be in Joburg - Situation la ville dans la ville Melrose Arch pas mieux au niveau sécurité Restauration de qualité à un prix raisonnable pour un européen Proximité d’autres établissements Sightseeing tour s’arrête devant l’hôtel Salle de fitness Transfert aéroport possible et organisé par la réception Petit déjeuner très varié Insonorisant mauvaise des chambres Bruit du bar et du restaurant très fort et très tard Pas de douche ni salle de bain séparée Chambre qui communique avec la salle de bain séparée par un rideau transparent
• Devon (10/5): -
• Marco (9/5): -
• Alecia (9/5): -
• Foluso (8/5): - The breakfast was excellent. Clean room. The location is in the city; it is 10 mins from the Nelson Mandela mall.
• Avi (10/5): -
• Smith (10/5): Outstanding - Great location, staff so helpful, just an easy place to be. What a pleasure
• Claudine (10/5): - Everything None
• Motheo (7/5): - The hike in price
• Christopher (9/5): Will definitely stay there again - Loved the decor and location.
• warren (10/5): - Location is perfect, great hotel and friendly staff
• jamal (10/5): -
• suzette (10/5): -
• Augusto (5/5): -
• MIRENDA (4/5): -
• Ayodeji (9/5): Beautiful space - It was a really nice hotel and i enjoyed my stay. I requested early check in but they weren’t able to accommodate and i had to spend a lot of time walking around the arch.
• Unita (8/5): - Central location in Melrose Walk to restaurants, banks, conference rooms, business centre. Staff were helpful and friendly. Admirable decor. Beautiful lounges to socialise. Private spaces for business meetings. Clean Neat rooms. Liked everything
• Nel (7/5): -
• Robert Bruce (9/5): -
• David (10/5): -
• Frank (5/5): Fair - Location 1. Fav tv channels not working on 1st day. 2. Moved to another room same problem. 3. Booked room with view., moved to room without, twice 3. Staff not completely honest on feedback, some not clued up on amenities. 4. Toilet suction/ ventilator fan not effective. 5. Tv mounted too low making it difficult to watch in bed.
• Savannah (10/5): -
• Nonso (10/5): -
• Anita (9/5): LIGGING HET ONS UITSTEKEND GEPAS -
• Thuli (7/5): -
• Shaun (9/5): - Friendly Employees, Great Design, Reasonable pricing on food and beverages.
• Gregory (9/5): Will be back - Plan to stay regularly for my SADC region business travel and my colleagues, but seek a much better corporate Frequent guest rate Price was very high
• Jacqui (10/5): -
• MOHAMMED (10/5): - Great service.
• Tim (10/5): -
• Michael (8/5): -
• Tanja (8/5): Empfehlenswert - Gute Lage, sehr sicher .
• Suzanne (9/5): Wonderful stay — felt safe, everything close by, and breakfast was excellent. - The location was ideal for me as a solo female traveler — I felt completely safe and comfortable. There are plenty of restaurants nearby, which made evenings easy without needing to travel. The breakfast was delicious and a great start to each day. The only downside was paid parking, which I didn’t feel was necessary.
• Howard (10/5): Perfect! Thank you. -
• hans (10/5): very happy - staff excellent/ breakfast excellent /location excellent
• Ryat (7/5): -
• Claudine (9/5): Very good for short stay in Johannesburg. - Very nice. Clean, modern, good location and safe. Room service below par.
• Ryan (8/5): -
• Nicholas (10/5): -
• Willem (9/5): Always a good stay - Location is great Nothing
• Melanie (9/5): Loved the breakfast and the outdoor area by the pool. Wonderful friendly staff - Excellent safe location near shops and eateries
• Ally (10/5): -
• Rivkah (10/5): -
• Michel A. (10/5): - As usual the staff are incredible and facilities are exceptional. Rooms are very comfortable nothing can be faulted.
• TERESA (10/5): Amazing staff great service -
• Hans (9/5): - Excellent location Friendly and helpful staffed Nothing
• Harriet (8/5): - In the marble Arch area. Loyd is restaurants and shopping around. Also felt safe there.
• nicola (7/5): -
• David (10/5): -
• Donald (8/5): -
• Ian (9/5): Convenient comfortable and friendly - Superb location - safe and easy to walk to nearby shops and restaurants. Functional gym and lively outdoor area Decor is quite kitsch and bold
• Sabelo (10/5): -
• Bruno (9/5): -
• Hibah (10/5): -
• Hartmut (10/5): Entspannter Tag mit einer guten Lage - Alles sehr sauber und modern Gab es eigentlich nichts
• Nemb (7/5): Cozy, warm, very attentive staff -
• Gerharda M Hattingh (9/5): -
• Nina (10/5): -
• Natalie (8/5): Halte de qualité - Bien placé, très propre La salle de bains dans la chambre
• Santiago (10/5): -
• Giovanna (8/5): - Muito bem localizado. Camas confortáveis!
• Sheryl (7/5): -
• Yusuf (10/5): -
• leigh (10/5): -
• Can (8/5): -
• Kerusha (10/5): -
• Frans (10/5): -
• Kabwe Kegels (6/5): Cool - Clean and convenient Confined room a bit
• Ronen (8/5): -
• Ebrahim (5/5): -
• Ryan (10/5): -
• Tapologo (9/5): Was a pleasant stay in a great location - Breakfast buffet was nice! At arrival before check-in, space to load and unload car is not ideal.
• Zíne (10/5): -
• Jaimee (10/5): 10/10 - location, people , place, service -
• Tumelo (10/5): -
• Nadeem (10/5): Exceptional - Hotel and room was tastefully decorated and was pleasing to stay in. Complimentary breakfast came with room and it was fantastic. Location was perfect, getting around was a breeze. Compliments to the hotel! NA
• Keorapetse (9/5): Great - Great dining area even after breakfast u chill and just enjoy yourself Nothing really . The stuff we're great
• Jason (8/5): Great service by attentive staff rooms could be updated with a touch more luxury for the price - Felt secure, pool area and bar were great. Breakfast area was good with great service. The rooms were very basic. There was a fridge in the room but no mini bar or snacks. The room service was great though with plenty of options for drinks, light snacks or full meals
• Andre (10/5): -
• Dumisani (10/5): Very nice and inspiring - The whole area and the surrounding areas None

Photos