Garden Apartment in Center - Ambra
Location: Via Ferruccio Pelli, Lugano, ch
Star Rating: 7.9 Stars
Property Type: Apartments
About this Property
Convenient Location
With Lugano Station just 800 metres away, Garden Apartment in Center - Ambra provides easy access to the city's attractions and transportation hubs.
Modern Amenities
Enjoy the convenience of free WiFi, private parking, flat-screen TV, and a fully equipped kitchen with a dishwasher and oven in this spacious apartment.
Family-Friendly Accommodation
Featuring a baby safety gate and non-smoking environment, this apartment is perfect for families looking for a comfortable stay in Lugano.
Book your stay at Garden Apartment in Center - Ambra for a relaxing and convenient experience in Lugano!
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 11:00 PM
Check-out: 10:00 AM
Amenities & Facilities
- Non-smoking rooms
- Family rooms
- Pets allowed
- Express check-in/check-out
- Non-smoking throughout
- Private check-in/check-out
- Board games/puzzles
- Shuttle service (additional charge)
- Baby safety gates
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Key access
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Internet access
- Housekeeping on request
- Japanese garden
- Covered parking
- Bicycle-friendly property
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
One-Bedroom Apartment
In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and an oven. The spacious apartment offers a flat-screen TV, a tea and coffee maker, a high chair for children, heating as well as garden views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Hair dryer
- Refrigerator
- Desk
- Fan
- Microwave
- Dishwasher
- Heating
- Kitchen
- Oven
- Stovetop
- Linen
- Toilet paper
- Cots
- Shampoo
- Body soap
- Mobile hotspot device
- Fire extinguisher
Guest Reviews
- Mateusz (10/5): - Wszystko ok! Super lokalizacja!
- Jane (9/5): Empfehlenswert - Sauberes und gut ausgestattetes Apartment.Fußläufig zum Bahnhof,See,Busbahnhof und Innenstadt. Vorab gab es viele Maßregelungen.Da das Haus aber etwas hellhörig ist, bzw, die Terrasse dicht beieinander liegen muss dies wohl sein.
Gewöhnungsbedürftig ist der Kunstrasen im Terrassenbereich.
- Lucas (7/5): -
- Maryna (1/5): -
- Cesar (5/5): Estadía en Lugano - La ubicación WiFi no funcionó y quedaron de repararlo pero no lo hicieron y había olor a perro y check out a las 10 am
- Dominik (8/5): -
- natdav5 (8/5): Гарний відпочинок у Лугано - Дуже зручне розташування, прекрасна тераса для сніданків, світла квартира, коректна ціна, окрема подяка за Тичіно-квиток для нас на весь час відпочинку Дуже незручні ліжка та подушки
- Samuel (10/5): - Very nice, full bed and pull out couch. FULL kitchen was amazing. They offer a washer that we didnt get to use but was very nice to have avaliable.
- ANTONIO (10/5): Ci siamo sentiti a casa - Comodo e pulito
- Barbara (8/5): - Location, ambiance, large windows. The pillows were very uncomfortable.
- Gian (10/5): -
- Olga (10/5): - Localização excelente, fazíamos muita coisa a pé.
As respostas eram sempre rápidas e gentis.
Estava tudo limpo e tínhamos tudo a disposição na casa.
- Ossama (7/5): -
- Marcos Roberto (8/5): Uma casa ideal para no máximo 4 pessoas. Boa localização e indicamos. - Aréa externa. Limpo e aconchegante. Tinha tudo que precisavamos. Sem pontos negativos.
- Rosalba (4/5): Puzza indimenticabile, posizione ottima - La posizione eccezionale e lo spazietto esterno La puzza di fogna che dal bagno ha invaso tutto l'appartamento e nonostante abbia scritto subito all'host il problema, non è stato fatto nulla per risolverlo. Ho dovuto tappare lo scarico della doccia con asciugamani. Inoltre il divano letto molto scomodo e rumoroso (cigolava con i cambi di.posizione).
- Edith (8/5): -
- Ylenia (9/5): - Posizione centralissima , pulito e caldo Unica pecca odore di tubature che proveniva dal bagno
- PATRIZIO (9/5): -
- Virginia (6/5): Buono - La posizione Stanza piccola
- Moira (10/5): -
- Anna (6/5): Posizione ottima, per 4 persone è un po’ stretto. - La posizione Il bagno aveva un odore sgradevole di fogna
- Valeria (5/5): Soggiorno insoddisfacente, struttura non conforme alle aspettative - La posizione La nostra esperienza presso Garden Apartment in Centre Ambra è stata purtroppo molto deludente e distante dalle aspettative.
Al nostro arrivo siamo stati accolti da un odore estremamente sgradevole,probabilmente proveniente dal bagno o dalla fognatura.Purtroppo questo cattivo odore si è diffuso rapidamente in tutta la casa,accompagnandoci per l’intera durata del soggiorno e rendendo l’ambiente tutt’altro che confortevole.
La pulizia dell’appartamento era decisamente insufficiente: polvere ovunque di cui abbiamo allegato alcune foto (tende, armadi, sotto il letto) e lenzuola macchiate, con un odore poco piacevole. Inoltre le coperte fornite erano sottilissime, inadatte a un periodo invernale, quando ci si aspetterebbe piumoni adeguati. Inoltre, i riscaldamenti erano poco potenti e non riuscivano a garantire una temperatura accogliente.
Il kit di cortesia era minimo e inadatto a 4 persone per 5 giorni: piccole confezioni che ci hanno costretti ad acquistare prodotti aggiuntivi fuori dalla struttura.Solo 4 rotoli di carta igienica per un soggiorno di questa durata.
Un altro grande problema riguarda l’isolamento acustico: la porta d’ingresso e le mura non erano adeguata e lasciavano filtrare tutti i rumori provenienti dall’esterno. Siamo stati svegliati più volte durante la notte a causa dei forti rumori del corridoio,compromettendo la qualità del riposo.
Oltre alle condizioni dell’appartamento, abbiamo riscontrato notevoli difficoltà nella comunicazione con l’host. La sua totale assenza durante il soggiorno non ci ha incoraggiati a contattarlo per segnalare le problematiche appena riscontrate: quando un host non mostra interesse o presenza, è naturale che l’ospite non si senta a proprio agio nel riportare criticità.
In conclusione,Ambra Apartment necessita di grandi miglioramenti in termini di pulizia, manutenzione, comfort e attenzione al cliente.
- Natalis (7/5): -
- Patrick (5/5): -
- Anjana (8/5): Bien pour une nuit - Bon emplacement/ propre / joli petit jardin Le matelas et coussin n’étaient pas très confortables… l’insonorisation n’était pas bonne, on entendait bien les voisins
- cecile (8/5): - Belle appartement bien situé
- Aleksandra (9/5): - Nähe zur Promenade und zur Stadtzentrum trotzdem ganz ruhig.
Unkomplizierte Abwicklung.
- Teodoru (10/5): -
- Höling (5/5): - Die Lage Sauberkeit
- Arlette (7/5): - Great location snd terrace The accommodation looks bigger in the photos, ideal for two but no more (68m² is impossible), and the staircase is impractical with children or elderly or disabled people. The description does not match reality.
No mattress protector (unhygienic).
Shower head full of limescale, water only comes out of a few holes.
Hood filter full of grease. Kitchen utensils: poor selection, no board for cutting bread or vegetables, not enough crockery. Aperitif only possible for two people as there are only two wine glasses.
No oven gloves for taking hot items out of the oven.
Carpet on the stairs, curtains and headboard (bed) are very dirty (not suitable for people with dust mite allergies).
Unpractical coat hangers from the dry cleaners.
This property does not meet the standards and cleanliness we are used to have in Switzerland.
- Charles (5/5): Liber in einer Hotel, als dort. - Der Aussenplatz war supper
Der lage ist Supper nur paar minuten von allen entfernt. Es war so laut am morgen mit staubsauger und mit gerede, der tür ist nicht dicht. mann konnte nie ausschlafen. Bett war unbequem und jeden morgen hatten wir rückenschmerzen. Wo wir ankamen war es nicht hygienisch gereinigt, Der raum war mit irgend en duft gefüllt, am anfang konnten wir nicht ausstehen. Hatten keine toiletten papier nur 1. rolle.
- ludovic (8/5): - Emplacement très pratique...proche de tout ...
Accès facile .
Lits préparés...avec petit kit savon, shampoing.
Café à dispo.
Propriétaire très réactif aux questions
Nous a accordé une libération de l'appartement plus tardive merci à lui Rien
- Tom (8/5): Netjes, schoon huis om de hoek van Lugano. - Het appartement ziet er netjes uit, met een lekker tuintje. Het is mooi ingericht en straalt rust uit. De locatie is om de hoek van het centrum van Lugano. Wij hadden een hele warme nacht, dus airco misten we wel een beetje. Er stonden wel 2 grote ventilatoren. Dat hielp al wel.
- Burkhard (8/5): - Es war super sauber und die Lage war unschlagbar. Leider war es während unseres Aufenthaltes sehr heiß und es gab keine Klimaanlage.
- Silvia (7/5): Für eine Nacht optimal - Gute Lage nahe am Zentrum Enges Parkhaus. Mit grossem Auto ein bisschen klein
- judith (8/5): - Locatie.
Schone kamer.
Goed en veilig parkeren, overdekt. Enige minpuntje: douchekop niet goed werkend. Geen prettig douche straal.
- Goerlt (9/5): -
- Rupa (8/5): We loved our stay here and recommend for anyone staying in Lugano! - The apartment overall is perfect for a little trip, we enjoyed sitting in the garden and having our breakfast! It has everything you need facilities wise, clean, comfy, quiet and great location! The plug sockets you can only use the hexagon ones not the round adapters
- Katarzyna (9/5): Very quiet, clean place with nice walks. - The apartment was close to the center a bit further to the train station. Very clean and quiet. he key return was difficult, the owner provided another instruction in the morning when we were leaving.
- Igor (8/5): Very good -
Photos