Mely Hotel Hà Nội

Location: 21-23 Nhan Hoa - Thanh Xuan, Hanoi, vn

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Electric bicycle charging station
• Non-smoking rooms
• Air conditioning
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Ironing service
• Hot tub/Jacuzzi
• Car hire
• Massage services
• Packed lunches
• Currency exchange
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Grocery deliveries
• Kid meals
• Baby safety gates
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Fire extinguishers
• Invoice provided
• Smoke alarms
• Key access
• CCTV outside property
• 24-hour security
• Security alarm
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Japanese garden
• Covered parking
• Secured parking
• Garage
• Bicycle-friendly property
• Electric bicycle charging station
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Room

  Max Occupancy: 2 (2 Adults)

• Deluxe Double Room with View

  Fitted with wooden flooring, this air-conditioned room features a flat-screen TV with cable channels, a mini-bar and a wardrobe. The private bathroom comes with toiletries and a hairdryer. Offering additional space, this room features a balcony offering street views. Includes a seating area and a bathtub.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Deluxe Twin Room

  Fitted with wooden flooring, this air-conditioned room features a flat-screen TV with cable channels, a mini-bar and a wardrobe. The private bathroom comes with toiletries and a hairdryer. This larger room comes with a seating area.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• King Suite

  Fitted with wooden flooring, this air-conditioned suite features a flat-screen TV with cable channels, a mini-bar and a wardrobe. The private bathroom comes with toiletries and a hairdryer. Suite features a balcony and street views. Includes a seating area, a desk and a spa bath.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Superior Double Room

  Fitted with wooden flooring, this air-conditioned room features a flat-screen TV with cable channels, a mini-bar and a wardrobe. The private bathroom comes with toiletries and a hairdryer. This larger room comes with a seating area.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Family Suite

  Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned family room features a flat-screen TV with cable channels, a mini-bar, a seating area, a wardrobe as well as city views. The unit has 2 beds.

  Max Occupancy: 6 (4 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Economy Double Room

  Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room features air conditioning, a mini-bar, flat-screen TV with cable channels, as well as chocolate for guests. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Electric kettle
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Pierre Jean (7/5): - Le parking Le lit trop dur
• Định (8/5): -
• Bean (8/5): - Phòng rộng rãi, nhân viên nhiệt tình
• William (10/5): - It was a comfortable place in a good location. Check in was late afternoon
• Alena (8/5): - Velký pokoj Starší zařízení. Klimatizace rozbitá, nedala se nastavit.
• Việt Hưng (9/5): Một kỳ nghỉ chọn vẹn tại Hà Nội vì đã tìm đc chỗ nghỉ ưng ý - Nhân viên lễ tân nhiệt tình, tiện nghi đầy đủ, căn hộ rất dễ tìm kiếm
• Deana (4/5): Would not recommend - Decor, with a bit of Maintenance and care it could be so much nicer We advised the hotel we would be late checking in, we didn't arrive in Hanoi until around 7:00pm I sent a note saying we were going to have dinner and would probably be at least an hour. It did take longer than expected to get to the hotel because the traffic was terrible, we arrived around 9:15 and after we checked in I got a note saying if I didn't respond or show up by 10:00 they would cancel my booking.. We were advised at check-in that the restaurant was under renovation so breakfast would be in our room. There was no real Choice as to what breakfast was. Although they did say they could accommodate a vegan and my husband was given no choice but for Pho ( which I must admit he did end up enjoying, however was disappointed that there was no choice and no coffee, just instant coffee in the room) . My vegan breakfast was a sweet potato sliced up, white bread and I believe it might have been honey. The sweet potato was very dry so I couldn't eat it and I didn't eat the rest as it didn't look appetizing. There was no table to eat the breakfast on, just balance on your lap. My husband was happy with his side of the bed Comfort wise but my side had a spring sticking up and I didn't get a good night's sleep. The bathroom water was lukewarm at best for both of our showers. There also had been a water leak in the ceiling of the bathroom, patched but no filler. Then this morning the toilet had an issue flushing. We did pull a duvet out of the closet as there was only a sheet on the bed. But the duvet did have large stains on it.
• cuong (9/5): -
• Hung (6/5): -
• Nguyen (4/5): - Mình chưa xong việc nên có đặt lưu trú thêm mấy h tầm chiều từ hôm trc đã thỏa thuận xong, nhưng sáng hôm sau NV tiếp tân mới TB rằng bên em cuối tuần đông khách vậy bên c trả đúng h giúp em, trời nắng nóng mink lại phải dời khỏi phòng .Mink có trao đổi với cô NV tiếp tân là không hài lòng với cách làm việc như vậy với KH.Nếu không có phòng báo luôn để mình CHỦ ĐỘNG CHO CÔNG VIỆC ,MÌNH HOÀN TOÀN THOẢI MÁI chứ đã nhận lời với khách xong lại bảo h không có phòng.Sau khi phản ánh thì lại nhắn lại c ơi khách họ lại checkin muộn giờ nhưng mink cũng đi ra chỗ khác thuê rồi,một ý kiến của mình về đánh giá KS
• Đinh Văn (8/5): -
• Hà (10/5): Nói chung là hài lòng với trải nghiệm lần này! - Mình đã đặt 1 phòng khi đi du lịch Hà Nội chất lượng ổn so với giá tiền, không có gì để chê.. Lễ tân lịch sự, hiếu khách.
• Abbey (10/5): The whole stay feel so relaxing - Loved the view from the hotel – really open and breezy. The staff were super sweet and helpful the entire time, from check-in to check-out.
• Francis (10/5): Overall, I was really satisfied – definitely worth checking out if you get the chance! - The room was spotless, modern, and fully equipped with everything you could need.
• Kim (10/5): - Ở 2 ngày công tác, phòng sạch sẽ, đầy đủ tiện nghi. Buổi tối ra ngoài dạo chơi, ăn uống cũng dễ – xung quanh quán xá nhiều, rất tiện!
• Carrie (10/5): - From check-in to check-out, the service here was fantastic. The staff were friendly, quick to respond, and made me feel welcome from the start. My room was clean, well-furnished, and very comfortable — everything worked as it should. I also appreciated the small details like how responsive the front desk was when I had a question. For the price, I think it’s excellent value. I’d happily stay here again just for the service and room quality alone.
• Marilyn (10/5): -
• Hoàng (10/5): - Gần Trung Tâm
• Keith (10/5): I stayed here for a few days and was pleasantly surprised by how peaceful the area is - Even though it's about 7km from Hanoi’s Old Quarter, it didn’t feel like a compromise at all. In fact, the neighborhood has its own charm — plenty of nice restaurants, cafes, and little bars within walking distance. It’s a great spot to unwind without the constant buzz of downtown traffic. If you’re looking for a more relaxed atmosphere while still being close to the city, this place is a solid choice
• Ofelia (10/5): I’d definitely come back, even for a vacation! - I came to this hotel on a business trip and was honestly surprised by how comfortable everything was. The room was simple but very clean, and the overall vibe was calm and relaxing. The staff were incredibly helpful — even small requests were taken care of right away. For the price, it’s honestly a steal.
• Gerald (10/5): -
• Huynh (10/5): - Phòng mới, sạch. Nhân viên thân thiện, đặc biệt là bạn bảo vệ ca đem giúp tụi mình đem hành lý lên phòng.
• Dương (5/5): - Vị trí thuận tiện Đặt qua booking chỉ được ở tới 10h00' sáng, qua 10h00' bị phụ thu theo tiếng (lễ tân có nói: đặt trực tiếp mới được ở tới 12h00' trưa mà ko phụ thu??)
• LUONG (8/5): - Vị trí tốt Cách âm kém
• Guest (7/5): Nhìn chung thì tốt. - Bất tiện khi sử dụng bình nóng lạnh.
• Oanh (7/5): -
• LINH (9/5): -
• Jorn (4/5): -
• Nguyễn Trọng (8/5): -
• Nhung (7/5): - Chỗ nghỉ sạch sẽ, gần trung tâm, tầm gần sáng và buổi sáng sẽ ồn tiếng xe cộ đi lại. Chúng tôi ở phòng 605, trên tầng 7 sửa phòng, nguyên buổi sáng tiếng búa tiếng đập sàn lạch cạch không thể ngủ nổi, thêm tiếng bộ đàm nhan viên liên lạc nhau quá to. Nói chung là ở thì sạch sẽ tiện nghi nhưng ô nhiễm tiếng ồn quá
• Nguyen (9/5): -
• nguyen ngoc (8/5): 10₫ thân thiện, chu đáo. -1₫ cách âm hơi kém. - Nhân viên Lễ tân thân thiện, chu đáo. Phòng sạch sẽ, tiện nghi đầy đủ Độ cách âm ko được tốt lắm, nếu ai cần chỗ ngủ thật yên tĩnh thì nên lưu ý
• Giang (7/5): Ks sạch, NV nhiệt tình. Lần sau sẽ đến tiếp. - Sạch sẽ.
• Phương Anh (2/5): -
• Đỗ Xuân Vinh (9/5): - Các bạn lễ tân thái độ thân thiện và lịch sự Phòng tiện nghi và thoải mái
• Phương Thảo (7/5): -
• Marie (10/5): - The person at the reception is very helpful. Thank you for all the help she gave. Too far from the center (1 hour by walk)
• Phương Anh (1/5): Ko thoải mái - Ko Đặt phòng ko như í muốn đặt trc chứ có phải ko đặt đâu xếp phòng linh ta linh tinh mất đồng tiền mà ko như í , nóng lạnh thì chập
• Đăng (6/5): -
• Phạm (6/5): -
• Thieu (5/5): -
• Bảo Trân (7/5): -
• yen (9/5): -
• Charles (10/5): - Trung tâm tp Hơi mùi
• Tho (8/5): -
• Vu (8/5): Bình thường - Nhân viên lễ tân phụ thu thêm tiền trẻ em đi cùng không đúng trong booking, sau khi phản ánh lại đã được hoàn lại tiền
• Sương (10/5): - Phòng đẹp giá cả OK nhân viên thân thiện. Sẽ ghé khi ra hà nội
• Hoa (10/5): - Phòng sạch và thoáng
• N Quynh (10/5): - nhân viêt nhiệt tình, vui vẻ
• Khải (7/5): -
• Roberto (1/5): - Nada Tuvimos que irnos por haber ratones
• YAN (6/5): 好 - 1 1
• Nguyễn (10/5): -
• Quynh Anh (9/5): -
• Sam Lifka (5/5): - Konden nog niet inchecken. Kamer was niet schoon. Badkamer had geen privacy ten opzichte van slaapgedeelte. Geen fijne locatie
• Minh Thao (4/5): - The staff are friendly and helpful The room has no windows and the AC is straight down to the bed. The AC is loud that annoys me.
• Marisel (6/5): Habitación en Hanoi - Tuvimos un problema con nuestro vuelo y la recepcionista hizo todo lo posible para ayudarnos. Nos proporcionaron un taxi al aeropuerto con precio cerrado y más barato que el Grab. Llegamos y no tenían la habitación que habíamos reservado, por lo que nos proporcionaron una habitación de categoría superior. Bastante antigua y oscura. Además, muy ruidosa porque había obras al lado.
• Sang (9/5): -
• lam (1/5): - Không có Quy định rất vớ vẩn bắt khách check in đúng 14:00 và check out 10:00 sáng, phòng ốc thì sáng nào cũng có người đóng rầm rầm làm ồn không ngủ được, hành lang thì cái thảm nó bẩn mà nhìn siêu bẩn, phòng thì ẩm thấp với mức giá 488k bỏ ra cho một đêm, không có ăn sáng, đúng thực sự là rất tệ
• HUU NGOC (7/5): Quá sốc khi thấy ga giường và quá nản khi mở vòi sen. - Ga sạch thì tốt biết mấy. Vòi sen tử tế thì tốt biết mấy. Ga giặt sạch, thay vòi sen.
• YASUO (10/5): トータルで良いホテル - スタッフ、部屋等◎ なし
• Minh (8/5): -
• Ngoc Truong (1/5): -
• Hương (8/5): -
• Phuong (7/5): - Nice location.
• MT (9/5): OK - Khoong Guam OK
• Ninh (9/5): -
• Tuyên (7/5): Phòng ổn áp tuy nhiên bộ đàm nhân viên nói chuyện hơi to, dọn phòng khác vào cả sáng sớm nên hơi ồn - Nhân viên cũng khá nhiệt tình Thời gian check in lâu, dọn các phòng khác liên tục nên hơi ồn ào
• Vy (4/5): không quay lại - ko có Ai dễ tính, tìm chỗ ngủ thôi thì ok. Nhưng chăn ga gối, khăn cảm giác dơ, có vệt bẩn. Sảnh ks ko có điều hoà cho khách, ngồi chờ rất nóng.
• Hung (9/5): -
• YiQi (7/5): 床太硬影响我发挥 - 工作人员还可以，有点潮 有点潮，床不行
• Nam (10/5): Tốt - Tốt
• Moon-yong (4/5): Some unqualified staff lower the hotel grade Accommodation(19/03~30/05) - Relatively inexpensive, located near the city center. Only one of the staff is kind. 비교적 저렴하고 도심근처에 위치 Several staff who lack work ability and are not sincere...Even ask for double payment, or if don't comply, ask for check-out their own way. 몇몇 자질없는 스탭이 호텔 그레이드를 낮추고 있다. 이들은 근거제시도 없이 이중청구를 하기도 하고, 응하지않으면 퇴실을 강요하기도 한다. 중간 페이시 반드시 영수증받고 서명받아야한다. 그들이 바쁜척 하더라도 기다려서 받아두지않으면 안된다.
• Hien (8/5): -
• TIEN VINH (6/5): -
• TIEN VINH (6/5): -
• TIEN VINH (6/5): -
• Lê Quỳnh Anh (8/5): Ok - Phòng đủ tiện nghi. Vị trí ngay phố đông tiện di chuyển. Nhân viên ok Cách âm không tốt. Sàn nhà hơi bẩn
• TIEN VINH (6/5): -
• Linh Linh (10/5): - Phòng sạch đẹp, nhân viên thân thiện. Gần khu vực ăn uống. Lên trung tâm phố cổ tầm 10km.
• Evgenii (8/5): -
• Aleksandr (9/5): Все отлично - Расположение отеля не самое удачное, находится слегка в отдалении от цивильных улиц, на такой чисто Вьетнамской улице. Но не смотря на это, номера большие, чистые, ухоженные. Рядом продуктовый магазин, а вот с кафе в том районе слабовато, пришлось серьезно поискать где бы поесть. Месторасположение, но если Вам только переночевать, это вообще не проблема.
• Tam (9/5): -
• Dương (7/5): - Các phòng đều có cửa sổ nên khá thoáng. Khách sạn tính thêm VAT, mặc dù không lấy VAT (đặt trên booking, các khách sạn khác đều không tính VAT với khách).
• Priscilla (2/5): Das personal konnte nur etwas englisch sprechen, man kann vor Ort früher auschecken,leider Ratten :( - Das Shuttle vom Hotel zum Flughafen war preiswert und zuverlässig. Es gab Ratten im dritten Stock, wir konnten das Zimmer wechseln zum VIP-Room in den siebten Stock, da gab es keine.
• Dan Thai (7/5): -
• Dhanuka (9/5): -
• sơn (7/5): -
• Thư (7/5): -
• Andrei (8/5): - все необходимое для отдыха есть в комнате и довольно чисти и ухожено вид из окна на задний двор, стены домов которого почти вплотную
• Rustam (10/5): - Все отлично особенно очень гостепреимный персонал Раннее выселение в 10 00
• Chong Ho (10/5): 좋은 가성비 숙소 - 너무 깨끗하고 좋았어요. 시장앞에 있어도 그렇게 시끄럽지 않았어요. None...
• Nguyện (10/5): -
• Duc Long (8/5): -
• Anastasiya (1/5): - электрические розетки не работают! оказалось большой проблемой зарядить гаджеты! работала всего одна в ванной, пришлось по очереди заряжать все телефоны. рядом нет ни одного кафе! позавтракать и пообедать негде!
• Moon-yong (6/5): Affordability is good. - Friendly staff, good location, reasonable rate. Insufficient interior facilities(no fridge, hot water)
• Guest (7/5): -
• William (9/5): - The room we booked was already taken so they upgraded us to a higher quality room. It was great, clean and very comfortable.
• TAN (8/5): -
• Quốc (10/5): -

Photos