Serenity Hotel & Villas

Location: La Fortuna - Catarata Río Fortuna, Fortuna, cr

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Pets allowed
• Hot tub/Jacuzzi
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• Delivered food - securely covered
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Exercise/lap pool
• Japanese garden
• Covered parking
• Health or beauty spa nearby
• Swimming nearby
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Standard

  The double room features air conditioning, a patio and an inner courtyard view. The unit offers 2 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Desk
  • Coffee machine
  • Cots

• Family Villa

  The unit has 2 beds.

  Max Occupancy: 5 (5 Adults)

  • Cots

• Kitchen Suite

  The spacious suite provides air conditioning, a tea and coffee maker and a patio. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Desk
  • Coffee machine
  • Cots
  • Free gym access
  • Concierge services

• Two Bedroom Villa

  The spacious suite provides air conditioning, a tea and coffee maker and a patio. The unit offers 2 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Desk
  • Coffee machine
  • Cots
  • Free gym access
  • Concierge services

• Three Bedroom Villa

  The unit has 5 beds.

  Max Occupancy: 8 (8 Adults)

  • Cots

Guest Reviews

• Kris (10/5): Exceptional -
• Laura (10/5): Outstanding - Great breakfast, amazing amenities and very modern hotel
• Carolina (10/5): Wonderful - The place is gorgeous, it looks as advertised. Very clean and staff was very friendly. Parking was a bit confusing if you arrive late, the hotel will accomodate you though
• Judy (9/5): This is a lovely and quiet facility however located a little far from town. - The property was gated with easy access by fob. Our suite was size able and overlooked a little brook. The grounds are lovely for walking. The staff was primarily one young woman coordinating our stay and several cooking and cleaning people. The distance from La Fortuna was significant as the property is located outside the pick up areas for most tours, hence we had to drive into town and back at night. Roads are narrow and curvy so this was not pleasant. The facility serves breakfast but one needed to go out for dinner; kitchen had cookware but no cooking supplies as oil, etc. We did not enjoy our meal at their sister restaurant.
• Harish (10/5): Exceptional -
• Sathya (8/5): Very good -
• Ignacio (9/5): Superb -
• Juraj (9/5): Spacious, calm, would come again - Huge rooms, tasty breakfast, really calm surroundings, beautiful walk in a small “park” behind the property, comfy swimming pool, thermals for free in their other property, The rooms lack a bit of personal touch, the parking spots are sometines dangeroua for smaller vehicles, the reception does not work all the day
• David (10/5): Luxury stay in a large apartment. Great value if you want a bit of quiet. - Very large and modern apartment that was fully equipped and had access to hot springs and restaurants at close by sister hotel. Lacks a bit of warmth. Breakfast a bit minimalist.
• Rotem (10/5): Exceptional - Great location Great staff Great access to hot springs at sister location
• Lisa (8/5): Private resort, huge rooms, little windows or views, great staff. - Villa Serena is located 10 minutes from Arenal with a private gate surrounding the property. Our villa was beyond spacious and more appropriate for families than for a couple. The property is immaculately clean, however the villa layout felt cavernous given its size and lack of windows in the kitchen/dining area. The bedrooms are likewise huge and well appointed but didn't take advantage of the jungle views with only two small windows and no balcony off the master. The grounds behind the villas are beautiful, with a paved walkway next to a creek lush with foliage and wildlife. Chachagua is Serena's sister resort and short mile up the road. We loved the access we had to visit the hot spring pools and spent every afternoon enjoying cocktails from the beautiful bar while we lounged in the pools. The staff at both resorts were friendly, helpful and quick to respond to any requests. This may be a difference in aesthetics, but we felt the property didn't capture natural light or views due to the lack of windows or balcony from the master.
• Baruch (7/5): Good -
• Søren (9/5): Value for money and a very comfortable stay - A very large and clean room with any amenity you can think of..... including a washingmachine and a dryer. Very large and comfortable rooms, but not very personal. Staff was outstanding We only stayed for one night, but I think we would miss a view to the beutiful nature surrounding the place, if we had stayed longer - maybe other rooms have a view?
• Alice (8/5): A very nice hotel with a very good staff. - Beautiful setting and great staff. Large rooms. Very good breakfast. Enrique took a lot of time making calls for us the first night. There wasn’t a safe or a hair blower in the room. There was no outlet in the bathroom for a shaver or hair blower. Room was not cleaned the second day. Beds were made but no fresh towels.
• Arnis (8/5): Very good -
• Mafe (9/5): Superb -
• Warren (6/5): Pleasant -
• Johann (8/5): Great place to have quietness and access to natural pools - Pool, Breakfast, Free Entry to Natural Pools, Cleanliness Steril and quiet far from La Fortuna
• Urs (8/5): Very good -
• Welmoed (8/5): Comfortable stay in clean and comfortable resort - Very clean and big (bath) room with two giant beds. The fact that you can use the facilities of the resort next door including the hot springs is great and good value for money. The resort lacks any style or personality, but is clean and comfortable. During one night there was a heavy rainstorm and we had a leak in the roof which was dripping down in our bathroom and kept us out of our sleep.
• Raymona (10/5): Staff was amazing, place was nice clean and safe. - Very safe, clean and villa was nice and big
• Jean-luc (9/5): Good place in the middle of the jungle and close to La Fortuna - The location is very quiet 20 minutes away from La Fortuna and activities, pleasant swimming pool and huge apartment. Free access to hot spring pools at Chachagua rain forest hotel very appreciated. Daniel was very kind and helpful. The hotel is not open to the nature. Breakfast is good but basic.
• Jessica (10/5): Great hotel with hot springs - Very spacious room and incredibly friendly staff! We met the owner and he gave us loads of information on hikes and places to visit in la Fortuna. We were even able to go to this hotel’s sister property and enjoy their hot springs for free. Good location as long as you have a car and the breakfast was perfect.
• Nadine (10/5): Exceptional -
• Raelyn (9/5): A perfect place with lots of wonderful surprises to offer. - Perfect for the stay. The villa is beautiful and close to everything. More kitchen ware for cooking and coffee cups needed.
• David (10/5): Copared to other properties this has been the best option for the price . - The breakfast was great . The staff was exceptional. The check in was my worry . It’s a gated community very private and secured . N/A
• Radek (8/5): Very good - - safe place for exploring La Fortuna and Arenal - very helpful staff - you can go and use hot springs in sister property 2 mins drive away for free - clean and tidy - a bit loud AC, but not a big deal
• Avila (10/5): I went to relax and enjoy all the enjoyment at the place , love Daniel supervisor he was beyond service and was very co - Very clean, modern, comfortable , peaceful and friendly . I don’t have any .
• Dave (10/5): Great -
• Washington (10/5): Exceptional -
• Murali (10/5): Exceptional - Secured and well maintained property, spacious rooms, nice walking trail, good breakfast and clean swimming pool are few to mention. Restaurants aren’t close by.
• Lauren (10/5): Anniversary trip. Loved this place! - How safe and secure it felt. Big showers. Jacuzzi wasn’t hot at all
• Teresa (5/5): Nice, but not in Fortuna - The room was very nice and there was a nice pool. There was a beautiful bathroom. Breakfast was cooked to order. It said that it is in law for tuna. It is actually located in Chachagua. It took us over half an hour to get into Fortuna for our activities.
• Dan (9/5): Superb - Very spacious villa and great environment in nature. Only downside was the drive to the volcano area I about 30 minutes.
• Ana (10/5): It was wonderful. We enjoyed de jacuzzi and the open areas as well as the rooms. The baths, beds and kitchen were well e - It was very quiet and secure. Staffing was kind and professional. I would like the breakfast to include fruits
• Zhenhan (9/5): Superb -
• Marcin (8/5): Unusual place to stay - Very unusual place. It is rather a place for longer stay rather than for 1 night. Super large rooms- it looks like at least triple size regular ones. Beautiful garden to walk- it is also very big! Only 2 types of breakfast but it was not bad
• Azita (10/5): Exceptional -
• Angelina (10/5): Exceptional -
• Christina (7/5): To sum up, this residence is affordable compared to other options in the area, clean and spacious. There is a big swimmi - The apartment was spacious and comfortable. We had our own garage for the car and a beautiful internal garden. It is isolated. You need to drive in order to go to the stores etc. Decoration is kind of basic.
• Geraghty (9/5): Very nice and I would recommend this location! - very clean, staff was very responsive, breakfast was delicious. Room was very nice. I wish that you could get dinner and snacks on site.
• Don (6/5): Pleasant - Lacked an authentic atmosphere, very generic. The room was rather large but there was no where to sit.
• Fatima (10/5): Exceptional - The facility was amazing. The room was large, clean and spacious. Great value for the price. The breakfast was great. The views were beautiful. The staff was very hospitable and accommodating. Our concierge, Daniel, was a tremendous help with providing recommendations for restaurants, tours and coordinating transportation. Would definitely stay here again. The location is not walking distance to any local places but we had access to the amenities at the sister location which was nearby. Our concierge also helped us coordinate transportation to wherever we need to go. So, the facility is a bit secluded but this was not a hindrance.
• Michael (5/5): Noisy and isolated, no restaurant. - There is no restaurant - there is a place for breakfast only. Sound insulation between adjoining rooms is very poor.
• Anne (10/5): Paradise found? - The room is huge! We loved how spacious and gorgeous it was!! They directed us to their sister property for dinner and hot springs. What a great!
• Isabelle (9/5): Superb - New, clean, spacious. Swimming pool and fitness center on site. Peaceful and quiet. A little far from everything blunt we liked it.
• Amita (9/5): Superb - Beautiful property, great rooms ( they even upgraded us to a suite) fresh and delish breakfast and Daniel is great guy, always made sure we were comfortable and asking if we needed anything else. Refrigerator was stocked wirh fresh fruits. 20 mins drive to La Fortuna restaurants and activities.
• Walter (10/5): Exceptional - Everything was great. I consider that is one of the best hotels in that zone of Costa Rica.
• Alon (10/5): Exceptional -
• Allison (10/5): Amazing! Clean, Secure! - Amazing! Fresh fruit Nothing. Loved it!
• Izabela (10/5): Pura vida I would go here again and recommend to my all friends Great hotel management Daniel and Maria 💚💚 We absolut - Pura vida I would go here again and recommend to my all friends Great hotel management Daniel and Maria 💚💚 We absolutely love the fact we can spend time in sister hotel in middle of rainforest. Great breakfast with fresh fruits 🍉 We rates 12/10 😍 Nothing
• Malik (9/5): Superb - The property is brand new and comes with access to the neighboring sister resort’s facilities (Chachagua Rainforest) which are quite spectacular. Daniel, the property manager, is extremely helpful and went out of his way to make sure our needs were met. The location is beautiful although quite far (about 30 minutes drive) from the city and the national park. Overall a great value!
• Anonymous (10/5): Excellent Stay, The accommodations were extremely clean! The staff was amazing and it felt very safe! -
• Anonymous (10/5): Daniel is an amazing host. Thanks you so much for having us. The house has little everything you could need. Highly reco - The property is big, comfortable and secure.
• Niklas (10/5): Pura vida - Everything was perfect The accommodation was far beyond expectations. The staff super nice and helpful and the facilities more than just muy bien. We were able to have breakfast in the nearby located sister hotel and enjoy the rainforest, waterfall and volcano heated pool . Thank you again Daniel for this pleasant stay
• Max (10/5): Great place to stay - Beautiful place, I loved that it was very well equiped for cooking. The room was spacious and extremely clean, which made my stay very comfortable. Great location too! Highly recommended.
• Albert (10/5): 360º on quality, good vibes and service! - The whole experience surpassed every expectation. The location (away from the noise of any downtown), the staff, the rooms, all very professionally managed, beautiful surroundings, gorgeous place! Unfortunate short stay

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