Insólito Boutique Hotel & Spa

Location: Rua E1 - Lote 3, Búzios, br

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Nightclub
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Pets allowed
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Car hire
• Sauna
• Massage services
• Packed lunches
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Shuttle service (additional charge)
• Concierge service
• Allergy-free room
• Kid meals
• Kids' outdoor play equipment
• Heated pool
• Evening entertainment
• Infinity pool
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Shallow end
• Pet bowls
• Steam room
• Beauty Services
• Pet basket
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Happy hour
• Supervised childcare/activities
• Television in common areas
• Nightclub
• Front desk (limited hours)
• Express check-in
• Billiards or pool table
• Free wired internet
• Golfing on site
• Scuba diving on site
• Snorkeling on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Free pool cabanas
• Pool sun loungers
• Offsite parking discounted rates available
• Beach yoga on site
• Private beach nearby
• Fitness facilities (surcharge)
• Spa tub (surcharge)
• Internet access
• Games
• Private picnics
• Art gallery on site
• Wine release events
• Reception hall
• Pool waterfall
• Exercise/lap pool
• Japanese garden
• Covered parking
• Fishing nearby
• Health or beauty spa nearby
• Swimming nearby
• Beach club nearby (surcharge)
• Hosted evening meal (reserve)
• Bicycle-friendly property
• Beach toys
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Superior Suite

  The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. This suite has a mini-bar, flat-screen TV with cable channels, garden views, as well as chocolate for guests. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Satellite channels
  • Tile/marble floor
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Key access
  • Concierge services
  • Hand sanitiser

• Deluxe Suite

  With sea views from the balcony, this air-conditioned room features an LCD TV, mini-bar and private bathroom. WiFi is available. Please specify before arrival if you prefer 1 double or 2 single beds.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Satellite channels
  • Tile/marble floor
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Key access
  • Concierge services
  • Hand sanitiser

• Queen Suite with Spa Bath

  This suite features a spa bath. This spacious suite features 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Boasting a terrace with sea views, this suite also features air conditioning and a flat-screen TV with cable channels. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Tile/marble floor
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor dining area
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Key access
  • Concierge services
  • Hand sanitiser

• Suite

  With partial sea or garden views, this air-conditioned room features an LCD TV, mini-bar and a private bathroom with a hairdryer. WiFi is available. Please specify before arrival if you prefer 1 double or 2 single beds.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Satellite channels
  • Tile/marble floor
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Key access
  • Concierge services
  • Hand sanitiser

• Insolito Suite

  With sea views from the spacious balcony, this air-conditioned room features a hot tub, private bathroom and a living room with an LCD TV and mini-bar.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Private pool
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor dining area
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Key access
  • Concierge services
  • Hand sanitiser

• Master Suite

  With seaside from the spacious balcony, this air-conditioned room features a hot tub, private bathroom and a living room with an LCD TV, DVD player and mini-bar.

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Tile/marble floor
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Key access
  • Concierge services
  • Hand sanitiser

Guest Reviews

• Raimy (10/5): Tudo! Pousada lindíssima, quartos super confortáveis e restaurante delicioso. - Tudo! Pousada lindíssima, quartos super confortáveis e restaurante delicioso.
• Fabio (1/5): - O hotel em si não tem o que falar. Muito bem localizado, tudo muito bonito e de bom gosto, uma vista maravilhosa e um ótimo café da manhã. Minha nota 1 vai por um motivo especifico apenas. Contratei e paguei para a suíte master, em que as fotos aqui no booking, e no site do hotel, remetem para uma suite com varanda grande tipo deck com banheira em uma vista mais próxima do mar. Acontece que me colocaram num quarto totalmente diferente do que condizia essas fotos. Não é que seja um quarto ruim, mas não era o que eu contratei para a data comemorativa em que eu esperava algo melhor. Acredito que me colocaram num quarto inferior, e quando questionei tentaram me dizer (enganar) que existem vários tipos de “suíte master”, mas rebati que na descrição da suíte master os quartos ficam na “casa da música” com 50m2 e meu quarto estava inserido na “casa da fotografia e literatura” e muito menor. Talvez tenham encaixado alguém no quarto que seria o meu e tentaram me enganar, ou no mínimo uma propaganda enganosa, ou informação incompleta ao vender seu produto. Lastimável esse tipo de situação para o nível do hotel.
• Lopes (10/5): Perfeita! - Absolutamente tudo! Mas os funcionários são excepcionais! A pousada precisa de algumas manutenções pelo nível de excelência que ela apresenta
• carolina (10/5): -
• Fedex1980 (10/5): -
• Sabri73 (10/5): Magnifica - El desayuno es magnífico, el lugar soñado, con muchos rincones para disfrutar y relajarse. El spa excelente y el gimnasio un 10 pues es con vista al mar, algo que resultó maravilloso. El acceso a la playa es exclusivo y muy cómodo, además tiene otra playa “secreta” de arena rosa que es fascinante. El habitáculo del baño es pequeño (no así la ducha que es muy cómoda y agradable). El patio exterior que tiene la habitación no está bien aprovechado.
• Paloma (9/5): -
• Yago (8/5): -
• Fabiane (10/5): Maravilhoso! - Cafe da manha maravilhoso. Localizacao maravilhosa. Staff maravilhoso. Estrutura maravilhosa. Nao tem erro. vale a pena demais! Queria agradecer ao time do Insolito que fez meu aniversario ser incrivel. Me senti querida e muito bem recebida. Nota 10 para tudo. Voltarei e indicarei pra todos os meus amigos. nada a melhorar.
• Gunther (8/5): -
• Ruben Dario (10/5): -
• Graciola (10/5): Opção certeira em Búzios. Hotel maravilhoso e equipe nota 10! - acomodação grande, limpa e bem decorada tudo
• Natália (10/5): -
• Isabel (9/5): -
• HELIO (10/5): Otima vista e serviço impecável - Lindo hotel em meio a natureza e com bela vista da praia da Ferradura. Acesso a ela atraves de um beach club. Ha tambem acesso a uma pequena praia praticamente privada. O cafe da manha é muito bom, incluindo o atendimento de funcionários como a Monique. Sempre ha nos fds um evento à noite junto ao restaurante A Galeria. Agradeço ao atendimento do Luiz e do mensageiro Evison, entre outros. Serviço nota dez. Faltam pequenos reparos nas pastilhas das piscinas. Ha uma taxa de 10% cobrada no check out destinada aos funcionários. Ela opcional, mas entendo como merecida.
• Beildeck (9/5): - Wonderful location, right on top of Ferradura beach. Exceptional views and swimming pools. Staff very efficient and courteous. The restaurant has a nice ambiance, but food could improve a little.
• Jelmer (10/5): -
• Bernardo (10/5): Memorable - The hotel is a very special place. They made my stay incredibly memorable
• PMB (10/5): -
• Marcelo (10/5): Uma experiência incrível! - A estrutura é excelente e todos os colaboradores muito, mas muito atenciosos. O som do beach club ao lado, que chegava no meu quarto.
• PMB (10/5): -
• George (10/5): Uma experiência agradável - Funcionários excelentes Conforto é vista
• MAOR (4/5): -
• Shakeila (10/5): -
• Valeria (9/5): Uma vista inesquecível, um hotel muito organizado - A vista é a educação dos funcionários A piscina fria precisa de reparo, há pastilhas faltando
• Eric Dumon (9/5): -
• Cleiton Roberto (10/5): - A equipe que nos atendeu extremamente atenciosa, bem como todos os garçons, a vista em diversos pontos do hotel, é maravilhosa, a prainha particular também surpreendeu. Um ponto alto é o café da manhã impecável.
• Isadora (9/5): All in all, a beautiful hotel with an incredible staff - The staff is incredibly thoughtful, I can't say enough nice things about everyone we interacted with. It really feels like a personal experience. The restaurant has really, really good food, especially the breakfast (the hype is real!) and the snacks you can have by the pool. Location is great, it sits on a cliff with amazing views to ferradura beach and you can access the beach from the hotel, which is super convenient. This is minor, but the only thing that takes away from the luxury experience is that the rooms need some updating. The bathtub on my room had lots of loose tiles, and there were spots of humidity on both the walls and the floor. The cabinets and wardrobe are a little worse for wear, too.
• Filipa (1/5): Num boutique hotel de 5 estrelas é inadmissível encontrar um quarto sujo, jacuzzi com água cheia de partículas pretas, i - Infelizmente, o ponto alto da estadia acabou por ser apenas a vista. Tivemos uma experiência bastante dececionante neste hotel. À primeira vista, o quarto parecia bonito e bem apresentado. No entanto, após algum tempo percebemos vários problemas de limpeza e manutenção. O quarto apresentava sujidade visível e, ao utilizar o jacuzzi, a água não saía limpa, saíam partículas pretas, o que demonstra falta de higiene e manutenção do equipamento. Num dia de chuva, a situação tornou-se ainda mais grave, começou literalmente a chover dentro do quarto, com infiltrações evidentes a partir do teto, tornando a estadia desconfortável e inaceitável. Em termos de segurança, a equipa demonstrou consciência da situação e prontamente nos mudou de quarto, o que agradecemos. Ainda assim, num boutique hotel de 5 estrelas, é inadmissível que situações desta natureza ocorram. Outro ponto que nos surpreendeu foi o facto de, num hotel deste nível, não ser disponibilizada água ou café no quarto, ainda mais após todos os acontecimentos relatados. Esperávamos um nível de qualidade, manutenção e atenção ao cliente muito superior. Infelizmente, a experiência ficou muito aquém do esperado.
• Mark (10/5): - Lage und Ausstattung
• Mariana (10/5): Excelência de atendimento em Búzios - A gentileza dos funcionários desde a recepçao até o café da manhã, principalmente o Thiago e o Evison. O quarto é otimo, espaçoso, a localizaçao excelente, na beira da praia, o café da manhã tb é excelente Única coisa que atrapalhou um pouco foi a musica alta do beach club a noite. Termina 22h, mas como estavamos com um bebê q dormia cedo, foi bem desconfortavel
• CARLA (10/5): -
• Maria Marta (10/5): Muy bueno. Para repetir - Los servicios y el lugar Todo perfecto
• FELIPE (10/5): -
• Sofia (10/5): -
• Ania (10/5): -
• Glauco (10/5): -
• Helce (10/5): -
• Marcelo (10/5): - Tiene una vista hermosa, y bajada a la playa . Hay que saber que el hotel , sugiere pagar un 10% de lo que pagas por tu estadía en concepto de propina .
• leonardo (10/5): Muito boa - Vista , cama …. Só faltou o blackout no quarto , que foi providenciado em seguida em uma das janelas
• Marcio (8/5): - Gentileza dos funcionários, localização excelente. Piscina aquecida passa de um limite aceitável em função de estar muito quente . 36 graus é um absurdo!
• Leandro (10/5): The hotel facilities and view are absolutely amazing that we do not want to leave the hotel… spending the day by one of - Very professional service from all department. Everyone is extremely kind and professional, without exception. Location is excellent - few steps down to Ferradura Beach. Nothing
• Leandro (10/5): -
• Gregory (9/5): Beautiful luxurious idyllic - Very helpful staff. Very good food/restaurant. Idyllic hotel with idyllic views. Staff treats you like a VIP. You could here a lot of noise from the aisle in the room. Bar closes at 10pm.
• EDUARDO ELMO (10/5): Boa mais acho que como um hotel boutique se não tem hóspede para entrar poderíamos sair às 15 horas - Bom mais os pães poderiam ser servidos mai quente Tudo dentro da expectativa
• Alexsander (7/5): -
• Fiona (10/5): Excelente! Inigualable - La vista, la atencion, la comida, todo
• Harry Browne (10/5): Stunning, relaxing, and beautiful - Love staying at Insólito. It is my favourite hotel. The design and atmosphere is amazing. There is plenty of generous space, two pools, easy access to the beach, great restaurant and the staff are so nice and accommodating. Sometimes the toilet in the bathrooms can smell.
• Andrea (7/5): -
• Marcelo (10/5): - Localização maravilhosa, estrutura elegante e um time de atendentes de alto nível A academia poderia ter ao menos uma esteira
• Mariana (7/5): - Hotel maravilhoso, com vista perfeita e acesso à baía. Ótimo pequeno almoço! Simpatia dos funcionários! Adorámos o hotel e o espaço e seria um 10 em 10. Mas na hora do check-out tivemos a "surpresa" negativa de nos tentarem empurrar às escondidas uma taxa de 10% adicional sobre o preço cobrado por noite. Acabaram a dizer que era opcional, mas se eu não tivesse estranhado o valor que me estava a ser cobrado e não tivesse pedido o descritivo para ver o porquê, o valor teria passado sem qualquer nota de ser uma taxa de serviço opcional. Estragou tudo no momento do check-out, uma taxa imposta às escondidas. Isto não é uma taxa de serviço opcional, isto é dizer que o preço por noite é 10% mais caro.
• María Alejandra (10/5): Superó nuestras expectativas! - Toda nuestra estadía fue realmente mágica! La ubicación del hotel es excelente, al frente de una de las playas más lindas de Buzios. La configuración y diseño del hotel es muy cómoda y bonita. Y lo mejor, definitivamente el servicio! Todos fueron realmente amables y se desvivían por atenderte bien, especialmente Tiago y Joao Manuel en el restaurante y Federico en la recepción. Altamente recomendado, esperamos volver muy pronto! Nada
• Edgar (8/5): Agradável, tranquila , um espaço que reúne as condições necessários para descansar - Simpatia dos funcionários, tranquilidade do hotel e espaço envolvente A acessibilidade para a praia
• Camilla (10/5): Estadia perfeita - Hotel ótimo! Café da manhã perfeito! Nada a reclamar
• AnneMarie (10/5): Beautiful and peaceful hotel and grounds, lovely and accommodating staff! - The views were amazing. The staff was very helpful and accommodating. The breakfast was spectacular, especially the service! The dinner was over-priced for quality of food. Recommend eating dinner off property or ordering room service.
• stephane (9/5): Très bon souvenir de cet hôtel insolite - Superbe terrasse . Suite spacieuse Certaines lames de bois de la terrasse très détériorée
• Rogerio (9/5): -
• Iman (8/5): Good - The location The rundown room
• Marcelo (10/5): Maravilhosa - Limpeza ; roupa de cama e banho Tudo perfeito
• Stephan Massimo (8/5): Netter Ausflug von Rio - Wenig Zimmer, also wenige Gäste. Sehr zuvorkommendes Personal (Thiago und all die anderen). Langer Strand mit sanfter Brandung. Essen sehr köstlich. Nicht weit vom Ort, der allerdings sehr touristisch ist und auch irgendwoanders sein könnte. Des öfteren laute Musik von den umliegenden Hotels oder Beach-Bars. Betten könnten einen Tick weicher, die eher kleinen Pools (typisch Brasilien) könnten etwas gepflegter sein.
• Pedro (10/5): - Localização, beleza do local e equipa fantástica
• MANUELA (5/5): Major noise issue in what could be a parodisiacal hotel - • Not far from Buzios centre • Outstanding service. Really one of the best I’ve seen. Every staff member genuinely goes above and beyond, always anticipating your needs. • Exceptional gym, pool, jacuzzi, etc • Fantastic beach setup — beautiful, great vibe, and direct access to a quieter beach. • Never felt crowded — plenty of space at breakfast, the pool area, and loungers; the hotel manages flow extremely well. There was a major noise issue from the hotel’s own beach club (Tawa). During our stay, two extremely loud private parties took place (Friday and Tuesday), blasting music across the entire horseshoe-shaped bay. • Our room was directly affected—the walls were literally vibrating from the sound. It was impossible to rest or even be in the room. • Although other areas of the hotel were slightly less affected, the music could still be heard throughout the property and beach. • The hotel did not intervene despite the disturbance being caused by their own venue. • We asked to be moved to a quieter area and were only offered a paid upgrade, which felt disappointing given the circumstances. • Because of this, what should have been a peaceful, relaxing stay became very unpleasant at times. We understand there is a beach club, and the days that there weren’t private parties the music and noise levels were, although still loud, bearable. The hotel grounds and service are amazing, but I couldn’t recommend it to older guests, families, or anyone seeking tranquility, as the parties would absolutely ruin their holiday.
• Rodrigo (10/5): Ótimas instalações e funcionários muito atenciosos. - Instalações e disponibilidade dos funcionários. Nada a apontar.
• Tânia Beatriz (10/5): - Excelente hotel, funcionários atenciosos e cordiais, sempre prontos a ajudar. Restaurante e pequeno almoço divinais
• David (9/5): Rest and relaxation - Location staff and restaurant excellent Room was a little tight Buzios as a resorti destroyed by tourism. However the location of this hotel is very peaceful and away from the worst tourist traps
• Jonas (10/5): -
• Paula (8/5): -
• Andre (10/5): We were treated like millionaires 🥰 - It's a well maintained building following a beautiful rustic but stilish architecture and decor. 2 wonderful pools with beach view being 1 heated No complaints whatsoever.
• Mariana (9/5): Perfeita - O atendimento é excepcional. O Everson é realmente um profissional que transmite sabedoria e cuidado em todo momento. O café da manhã é delicioso e fomos atendidos pelo Tiago e Monique que também foram incríveis. Meu marido fazia aniversário em seguida e ganhou um bolinho de parabéns. Muita delicadeza. A piscina aquecida é muito boa e a localização excelente. Não teve nada que eu não tenha gostado, apenas o piso no corredor precisa de manutenção urgente pois estava soltando (mas acho que já estava sendo feita).
• Sarah DT (7/5): - Location Rooms need to be updated. Not clean facility.
• AEK2 (9/5): - The location is beautiful and there are plenty of nooks to hang out in without it feeling too busy. The staff are fantastic and kind. Decent breakfast good room service option. The private beach is lovely and empty. Spa is beautiful location massage was average There is an adjacent beach club that starts making noise from 8am and doesn't stop until 9/10pm, this is quite disruptive especially if you are in one of the superior rooms adjacent as you cannot leave doors/windows open or spend time outside There is a 10% tip of the total cost of your stay added to your bill. The staff are lovely and so it feels wrong to ask for this to be removed. However, this is something people should keep in mind when booking as the amount is significant of staying for a longer period of time. I think it would be preferable to increase the hotel rate and staff hourly rate accordingly - it would provide more security for staff
• Céline (10/5): Un excellent séjour dans cet hôtel confortable et calme avec un petit déjeuner incroyable ! - Nous avons passé un excellent séjour, l’hôtel est idéalement placé au calme avec une vue sur la plage. Le petit déjeuner est incroyable, original et délicieux. Un autre point à préciser est la gentillesse et la disponibilité du personnel qui a aussi rendu notre séjour parfait.
• Thisci (10/5): Superou MUITO as expectativas - Tudo perfeito! Equipe super gentil, o café da manhã é uma experiência a tarde! O melhor café que já tomamos e olha que já viajamos bastante. Academia boa, e tantos outros privilégios que o hotel tem. Era o nosso aniversário de casamento e eles deram um up grade. Gostamos de ABSOLUTAMENTE TUDO!
• Marcelo (9/5): Conforto e tranquilidade, gastronomia de primeira. Pé na areia, beach club. Staff super atencioso! - Fantástica localização na beira do mar na praia da Ferradura com vista do pôr-do-sol. Hotel muito estruturado com duas piscinas, dois acessos à praia e boa academia. Café da manhã gastronômico por menu (e não buffet!). Certamente o restaurante está entre os melhores de Búzios. Nota 10 para os funcionários! O quarto categoria superior poderia ser um pouco maior e ter uma mesinha na varanda.
• Rossin (10/5): - Excelente em tudo
• Alberto (10/5): - Mejor ubicacion en buzios Nada
• Thaylini (10/5): Dias de descanso mais maravilhosos que passei. - Educação de todos os funcionários. Eu gostei de tudo!
• Camille (10/5): Maravilhoso - Cama muito confortável.
• Camilo (9/5): Estadía perfecta - El lugar es precioso. Unas vistas a la playa increíbles. Y el trato de sus empleados es super amable y cordial
• Nilson (8/5): Acolhimento - Equipe Escadas
• Peixoto da Silva (9/5): Excelente atendimento e estrutura - Atendimento impecável de todos os funcionários e excelente estrutura. Cafe da manha e restaurante impecáveis. No momento do check-in fui informada sobre o compartilhamento da área comum do hotel com os hóspedes do Jubarte. Achamos que isso tirou o conceito de exclusividade do hotel e nos sentimos lesados por estarmos pagando um valor bastante superior na diária para ter acesso a mesma estrutura. Acho que esse ponto precisa ser revisto e informado aos hóspedes no momento da reserva e não apenas no check-in.
• EduFreitasNeto (10/5): Supera qualquer expectativa!!! - Tudo. Quarto, área da piscina, restaurante, café da manhã, serviço e etc. TUDO maravilhoso!! OBS. Não recomendo crianças.
• Francisco Alexander (10/5): Muy lindo lugar. - El ambiente del sitio fue muy agradable y acogedor para todos nosotros. Disfrutamos mucho de la comida, que era deliciosa y estaba bien presentada. Además, el servicio fue excelente y el personal fue muy amable y atento en todo momento. Realmente apreciamos la atmósfera que se creó en el lugar, haciéndonos sentir cómodos y bienvenidos. Definitivamente, planeamos regresar pronto para disfrutar de otra experiencia maravillosa. Todo muy bien, nada en particular.
• Nuno (9/5): - Excelente local para passar uns dias a descansar. Localizado na praia da ferradura, com excelentes condições, 2 piscinas uma delas aquecida (por vezes um pouco quente demais 😆), muitos cantinhos para relaxar, todo o hotel é muito bem cuidado e o staff é bem simpático...para voltar., 🙏🏼
• Grupo (7/5): Boa experiência! - Super atenciosos. Manutenção precisa ser feita urgente, janelas e portas estão quebradas e não fecham.
• Rada (10/5): Recommended - The room was very nice and even had a spa bath. The reception staff were very kind and helpful, and the restaurant was great. Breakfast was really delicious, and the view while having breakfast was just amazing. The pool was warm, which was perfect since the weather was a bit cold, and the hotel also has a beautiful beach right in front. There was some noise from the nearby rooms , which was a bit disturbing.
• claudio (9/5): - Arredamento super curato, punti panoramici, staff eccellente, buona colazione.
• Carolina (9/5): -
• Iliana (10/5): -
• MARIA EUGENIA (10/5): Para regresar - El hotel es muy lindo, acogedor, unas vistas hermosas a la playa de la Herradura. La atención del personal muy amable. Camas muy cómodas, desayuno excelente. Para cenar también lo recomiendo. Todo hermoso
• Deoclecio (9/5): - A educação, atenção, simpatia e presteza dos funcionários, incluindo os garçons. Restaurante sensacional, café da manhã de excelente qualidade. O piso do quarto é de madeira, devido ao tempo, algumas ripas já se deterioraram, precisam ser substituídas. Inclusive, por conta desse "estado de conservação", uma farpa entrou no meu pé.
• Mark (9/5): Superb - Room was comfortable. Restaurant was very good. Staff was fantastic. Heated pool was very nice. Menu was small, but everything was very good.
• Daniel (8/5): Very good -
• Lucas (10/5): Exceptional - Beautiful location, nice decks with great view to Ferradura beach. Easy to reach the water and it’s a nice beach to go for a swim
• Mark (1/5): Bad - The location and the room eventually provided for the 2nd night was good. On arrival we were upgraded. This room in my view was a downgrade. But even worse the shower had a fault and dripped (actually noisily dribbled) all night long. The hotel couldn’t fix and said they would try again the next day to fix it. The room was open plans so any noise from the shower was heard from the bed. My wife and I didn’t get any sleep due to the continuous dripping. Next day the staff were very unhelpful, we asked for the room to be cleaned 3 times and eventually at 16.00 it was. The repair couldn’t be made to the shower and after insisting that we couldn’t sleep in that room for another night, they eventually moved us to another room at 17.30z
• Jaroslaw (9/5): Tranquil place - Very lazy and silly attitude of the receptionists: they were lazy and not helpful, didn’t know how to make a phone call to Rio!!!
• Claire (9/5): Could be exceptional but not. - Stunning location and excellent layout of the hotel around the coast with different views from each area. Communal areas well designed. The staff were outstanding and although the language barrier caused some laughs everyone tried hard to communicate. The food in the restaurant was outstanding in quality. Have to pay for all room services such as coffee capsules for the coffee maker, drinking water etc. For a 4* hotel complimentary water should be a given. There were no T Bags and cold milk was charged. The bedding and sheets desperately needed replacing - worn and grey, and some staining on the sheets. The pool towels have seen better days and were clen but stained and thin.
• Quincey (10/5): Stunning property, best of Buzios - The property and staff exceeded expectations. The photos here do not capture the beauty and uniqueness of this property. We had terrific massages in one of the most beautiful spa rooms and canceled adventures to spend more time lounging at the property. We would go back in a heartbeat.
• Giulia (7/5): Good - Great amenities, average rooms especially for price
• Céara (2/5): Don’t be fooled - I came here with my wife for our honeymoon for a nice relaxing holiday. Overall I was very disappointed as this hotel is not as advertised (we ended up leaving early). Online and on social media it is portrayed as a welcome relaxing getaway. It is quite the opposite and I would not recommend this hotel if you are looking for a relaxing holiday. There is an awful day club right beside the hotel which plays terrible loud music all day long and it can be heard very loudly in your bedroom. This is NOT how the hotel is advertised on their website (spa boutique). Every Saturday there are outdoor weddings in a nearby hotel that also play very loud music until past midnight so do not expect to get a good nights sleep or be able to unwind. The servers in the hotel although very nice do not have a word of English (literally mean zero English) and just keep talking to you in Portuguese. I understand this is a Portuguese speaking country but at least servers should understand some very basic English (in other top hotels in the area they do). In the morning times there is a lack of beach towels and we were told nearly each morning to come back after 1pm for towels. There are only 25 rooms so this is very disappointing that they do not have towels ready. The breakfast is really good with lots of options and probably the best thing about this hotel. The restaurant is only average and very expensive so look elsewhere. The rooms are adequate although not the cleanest. We also had a really nice massage. But the hotel is really let down by the continuous loud banging music constantly heard day and night. We left the hotel 3 days into our stay and moved into a different hotel to enjoy the rest of our honeymoon which turned out to be a great decision. The manager did absolutely nothing for us after we explained our unhappiness of the hotel. Overall I would not recommend this hotel as there are much better options for similar price elsewhere in Búzios.

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