Servi Apartment by Mamo Florence

Location: 24 Via dei Servi, Florence, it

Star Rating: 8.3 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Air conditioning
• Lift / Elevator
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Fire extinguishers
• Contactless check-in/check-out
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• Free wired internet
• Internet access

Rooms Available

• Apartment

  2 Queen Beds and 1 Double Sofa Bed

  646 sq feet

  
  

  Layout - 2 bedrooms and living room

  Internet - Free WiFi 25+ Mbps

  Entertainment - 24-inch flat-screen TV with digital channels

  Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and electric kettle

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, a hair dryer, and a bidet

  Practical - Washing machine, iron/ironing board, and laptop workspace; cribs (surcharge) available on request

  Comfort - Air conditioning and heating

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 7 (6 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Bidet
  • Dining table
  • Toilet paper
  • Bottle of water
  • Free WiFi
  • No rollaway/extra beds
  • Bedsheets provided
  • Laptop-friendly workspace

• Two-Bedroom Apartment

  Boasting a private entrance, this air-conditioned apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, kitchenware and an oven. The apartment features a flat-screen TV, a washing machine, a coffee machine, a seating area as well as a quiet street view. The unit has 3 beds.

  Max Occupancy: 7 (6 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Private entrance
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Coffee machine
  • Linen
  • Dining table
  • Private apartment in building
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Javier (8/5): -
• Natalia (7/5): Muy buena - Muy céntrico buena ubicación Por la noche había muchos ruidos no sabemos si de la calefacción o que. Y ni había suficiente papel higiénico ni paños por lo demás todo genial
• Marina (8/5): Since we were just one couple, we enjoyed our stay. - It was very clean and very large. You can’t ask for a better location. Right in the centre of all the tourists most sought after attractions. The two bedrooms separated by two wardrobes. If you are two couples then don’t expect any privacy. Everyone would have to sleep and wake at the same time.
• Nayana (10/5): A hospedagem é ótima, próxima dos principais pontos turísticos, confortável e limpa. - Existe uma numeração diferenciada entre endereços residenciais e endereços comerciais, o que me confundiu e perdi um certo tempo tentando localizar a porta correta da hospedagem.
• Filomena (10/5): -
• Butta (8/5): Posizione ottima per visitare il centro - Posizione ottima. Il bagno non e' provvisto di bidet. Zona rumorosa di notte.
• Lenie (9/5): -
• William (8/5): Boa estadia, mas precisa melhorar em aspectos fundamentais. - A localização era muito boa, deu pra fazer tudo a pé de onde estávamos. As camas eram confortáveis e o apartamento de maneira geral bem arrumado. Os quartos são separados por um armário o que tira totalmente a privacidade. A máquina de lavar não estava funcionando de maneira adequada, o banheiro, tinha um box muito pequeno e um mal cheiro que subia dos ralos. O sofá-cama também não era dos melhores.
• amelie (10/5): - appartement tout confort. trés bien situé. du bruit la nuit dans la rue
• Maxime (7/5): Idéal pour visiter le centre de Florence - L’emplacement de l’appartement est idéal, à 2 pas du Duomo et de la galerie de l’Académie. L’accès à l’appartement est super sécurisée: la 1e fois il faut appeler un numéro de téléphone pour qu’ils débloquent la porte à distance. L’appartement est au 2e étage, il y a un ascenseur!!! La ville est bruyante et l’isolation des fenêtres n’est pas optimale, il y a donc du bruit, prévoyez des bouchons d’oreilles si vous voulez dormir au calme. Nous étions 6 et une salle de bain est un peu juste mais nous avons dû réserver en urgence pour notre dernière nuit
• Jody (7/5): Stupendo e comodo vs Rumoroso e costoso - Posizione eccezionale, centralissima a due passi dal Duomo. Appartamento molto bello e soprattutto molto pulito, persino sotto ai mobili, complimenti davvero! L'insonorizzazione è totalmente assente, come avere le persone in casa dalla strada, infissi da sostuire subito anche per il freddo che entrava: praticamente è stato come aver dormito con tutte le finestre spalancate. Ciò purtroppo ha rallentato i nostri ritmi avendo avuto difficoltà a dormire dato che Firenze è super viva e rumorosa anche a tarda notte in piena settimana di Ottobre. Il prezzo molto alto ma purtroppo in linea con il resto della città, soprattutto per la posizione centralissima. Come coppia abbiamo soggiornato nell'intero appartamento quindi è stato molto comodo, ma in caso di condivisione con altra coppia ci tengo a segnalare che le due camere da letto sono in realtà lo stesso salone separato solo da un ampio armadio che non copre il soffitto (scelta giustificabile, l'affresco sul soffitto è spettacolare), quindi attenzione alla privacy.
• zheng (8/5): 整体还不错。 - 位置好，出门离百花大教堂很近，景点基本走路都可以抵达。因为临路边，怕吵的可以选择其他。 有一间屋子的床垫需要换了，不舒服。因为是老房子卫生间有下水管道的味道。本人可以接受。
• SUSANA MONICA (10/5): - Excelente ubicación y muy buena comunicacion con el anfitrion
• Vidal (10/5): -
• Manuel (9/5): - Die beiden Schlafzimmer waren nur durch einen großen Schrank in der Mitte getrennt, der nicht bis zur Decke reichte - nicht viel Privatsphäre in den Schlafzimmern.
• Lori (10/5): Short trip, but enjoyed the location. It the heart of Florence. - Great location
• Maria (10/5): Perfecto - Todo. Desde el diseño de la casa con los techos decorados hasta la ubicación que era perfecta. Si volviese a Florencia reservaría este alojamiento de nuevo. No lo preguntamos, pero siendo 5 personas, nos hubiese gustado una copia más de llaves.
• Dario (3/5): Apartment with temperature problems and low internet quality - We had problems with the air conditioning in the apartment. An hour before arriving, we were informed that the air conditioning had supposedly failed under the previous tenant, which we don't believe is true, since, according to previous reviews, we had already had temperature issues. The apartment was so hot that we couldn't sleep. We asked for help turning on the fans, but it wasn't possible. It was very uncomfortable. Likewise, if you have high-speed internet, the speed was four or five megabytes, but it's not high speed. The equipment wasn't good either. It's an apartment you don't really like; it's disrespectful to the customer, and I definitely don't recommend it. Owners need to do more to offer a better product and show more respect for their customers.
• Chin (6/5): Can’t sleep well although there is a aircon controller but it is give out hot air. Aircon outlet only in main living roo - Right in the places of interest Aircon not working
• Lexie (10/5): Highly recommend this property - Perfect location approx 200yds to Duomo. Kitchen was well appointed. They even had a washing machine.
• Jelena (8/5): Very good - location, ceiling no heating, bathtub leaking, lock at the front entrance not working
• Vo (3/5): Poor - Good location, close to the Cattedrale di Santa Maria del Fiore, and very spacious. However, the cleanliness really needs improvement. When I arrived, I found hair stuck to the hand soap bottle, and the bathroom had a very unpleasant smell. Regarding the staff, they failed to mention that the washing machine was not working. When I asked upon arrival if there was any laundry detergent, they simply said no — without informing me that the machine was out of order. I ended up buying detergent, only to find out later that the machine didn’t work at all. I had to send a message late in the evening to ask about it, and only then was I told it was out of service due to a previous guest. Not a pleasant experience. They did offer to reimburse me for the detergent I bought, but I think it’s more important to share this review.
• Maria (6/5): - Beautiful ceiling and key location but issues re booking started. Booked apartments close to Duormo and with lift to ensure I can visit tourists sites despite mobility issues. Told lift not working and couldn't guarantee. Communication then stopped, no updates and issues filling in prep check in. They just blocked phonecalls and messages. Even reps at Hotels.Com could not get them. Been booking group road trips all over the world for years but Italian process of switching off the phones and ignoring customer calls even on the day you book in is really unsettling. Apartment
• Kar (3/5): Never again. - Spacious and central The apartment is very central but it is challenging to travel in with a car. The sound proofing is horrible and the building is poorly maintained. The heater is also not working. On our last day, we were trapped in the building lift and there’s no way for us to contact the people managing this apartment. We reached out on booking.com but there’s no response until hours later. We had to call the police which transferred us to firefighters to get us out of the super old lift. We missed our train to other cities and informed Mamo, all they mentioned was “the lift is under the building management care.” That’s the coldest reply I’ve gotten ever. Would’ve been nice to compensate our stay/the train ride we missed. I would not recommend anyone staying here just to be safe.
• Ryan (10/5): Exceptional -
• Molly (10/5): Great location and great host. - Great location and easy to manage with the host. The two bedrooms have a partition but share a ceiling so you can hear everything from each room. We knew this from reviews so it was not a big deal.
• Benny (4/5): Disappointing -
• Stephen (8/5): Very good -
• Stefany (10/5): Exceptional -
• Trina (9/5): Superb - The property is .. comfortable and cozy .. a home away from home Feel .. Nil
• Lilit (7/5): Good -
• Emily (9/5): Very clean, well appointed apartment in the heart of Florence. - The location was fantastic, in the heart of Florence. We had a little confusion when trying to locate the entrance, but a quick call to customer service fixed us right up. They stayed on the phone until we were in the apartment. They were very helpful. The apartment is clean and roomy, with kitchen supplies and a washing machine. When we arrived there was no hot water, but someone was sent promptly to fix it, so that ended up being a minor inconvenience. The bedrooms are divided by tall cabinets that are also the closets, and don’t reach the ceiling.
• Mihali (10/5): Exceptional -
• Pedro (4/5): Do not expect much out if this place other than great location - Location Rooms No privacy Only 1 bathroom for 5 Mattresses need an upgrade urgently. Extremely unc
• Magdalena (10/5): Beautiful and comfy apartment right in the heart of Folrence :) - Prime location, right in the city centre. Customer service is also great - friendly, responsive and helpful team. The apartment was clean, well equipped and we especially appreciated the kitchen "starter sets", toiletries and toilet paper - super helpful for a short stay like ours! Lots of restaurants nearby and a grocery shop just 50m down the road. High ceilings with some amazing paintings! Beautiful, comfy and well equipped with luxurious bathroom :) The kitchen set had some dishwasher tablets, but no washing capsules (even though there was no dishwasher, but a washing machine was there and we couldn't use it). The downside of the great space is that the aircon struggles a bit to keep it cool, but it's there and working, so definitely better than nothing. Central location also means that one can't get there in the car, which we didn't realise until the last moment. It's best to use public transport to get there.
• Ivana (9/5): Superb - Place in the centre, typical Florence style of old building with beautiful painting on the ceiling.
• Lina (8/5): Very good -
• Sahin (8/5): It was good - No breakfast. The location was great, the historical building with beautiful frescoes were charming the separation between the rooms could have been done in a way to provide more privacy.
• Anna (9/5): Superb - Nice place with a lot of charm. Clean and had everything you need for the stay other than laundry detergent. There is no privacy. There is one large room that was divided into two rooms by a closet. You could hear each other breathing. It's not the properties fault, but it gets loud in the middle of the night, woke up each night to people laughing and talking outside.
• Casper (8/5): Great place close to everything. Would rent it again. - Clean and beautiful rooms close. Not much to complain about. Only issue was that the kitchen was lacking a lot of things like wineglasses etc. Might be from earlier renters who forgot to tell something was broken but in all a good stay.
• Christine (7/5): It was a nice stay - Location was great. It was a good sized apartment. The only thing I did not like was I had to read and sign lengthy paperwork and pay $100 cleaning fee for a 2 nights stay.
• Marcela (10/5): Excellent service!!! - They have an excelent service!!! We have a problem with the dates and they were completelly understending. The place is really nice and has a perfect location to visit Florence.
• Aurel (9/5): Superb - We realy enjoyed the location which is fairly close to the train station and very close to the Duomo and other attractions. Quiet and safe area of town and also close to metro station. Many of the attraction, restaurants are close by. The two bedroom share the same ceiling and not a full wall...a little less private. It should be noted in the add. Comfortable and quiet building well secured. Well equipped with all necessary anemities
• Alex (9/5): Superb - Lovely little place close to the Duomo, but far enough from the noise :)
• Bridget (10/5): Exceptional -
• Reim (10/5): Exceptional -
• Yawen (10/5): It's really a nice place to stay. -
• Shailesh (10/5): Exceptional -
• Javier (7/5): Good -
• Arroyo (10/5): Exceptional -
• Braxis (8/5): Very good - The location Very difficult to find the location . No graphics or photos to show the axact location is.
• Jyothi (10/5): Exceptional - didn't have wi fi for check in /confusing +++ address
• Hermanus (8/5): Very good - The location was great. A little hard to find on Maps as the location indicated by google is not the same place, but everything else was very nice Night club close-by and all the people were making a lot of noise at 04:00
• Thomas (9/5): Clean and comfortable in a great location - Location Size Elevator The check in process is all done assuming you have a smart phone and it’s not an enjoyable experience. Trying to take a selfie while holding your passport next to your face is a challenge at best! The location is wonderful except it can be very loud until very early in the morning. The windows are original and not sound proofed. There was major noise until 3 AM on the weekend! But that’s one of the prices you pay for being right in the middle of everything in Florence, just bring earplugs!
• Dragana (9/5): Looking forward for another visit. - Location of the facility is excellent. Apartment has all the necessary predispositions for a comfortable stay. Beds are comfortable but the wooden parts are worn out and need replacement.
• Louis (9/5): Amazing and loved every minute of it, Thank you - Loved so much about this apartment and my favourite thing was it’s position. It was perfectly convenient for everything we needed and overall an amazing apartment. The only issue we had was with the shower going from extremely hot to extremely cold without moving the position of the handle. However, it didn’t take much to correct the temperature but just meant you had to keep messing with it.
• Sophie (7/5): Good - great location, clean, good washing machine and bathroom, great aircon check in was very confusing. we were sent the wrong address to the property and no instructions on how to get in. the employee forgot to send us the contract with information as the website wouldn’t work for the check in. so when we arrived had to message and call the property for over 30 minutes in the street until finally we were sent the correct address. but then we had no information on how to get in or collect key so had to call 3 times to figure it out. lights in one bedroom didn’t work so it was very dark and hard to see
• Kellie (8/5): Florence was amazing, our apartment allowed convenient access to everything we needed, will definitely be visiting again - location was perfect! bonus lift! very clean, responsive staff.
• Derek (8/5): Very good - great location, excellent air conditioning and good beds. locks didn’t work well in the hallway. The power tripped when you use the ac and laundry.

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