Hilton Shenzhen Futian

Name: Hilton Shenzhen Futian
Address: Tower B, Great China International Financial Center, No 1003 Shennan Avenue, Shenzhen, cn

Location: Tower B, Great China International Financial Center, No 1003 Shennan Avenue, Shenzhen, cn

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Luxurious Accommodation
The Hilton Shenzhen Futian offers air-conditioned rooms with modern amenities and a spa center for ultimate relaxation. Each room is equipped with a flat-screen TV, minibar, and a private bathroom, ensuring a comfortable stay for all guests.

Convenient Location
Located in the heart of Shenzhen, this hotel is just steps away from the Metro Station and close to the Futian Convention & Exhibition Center. With easy access to key landmarks like the Civic Centre and Convention & Exhibition Centre, guests can explore the city with ease.

Exceptional Services
From a kids' club to a car rental service, the Hilton Shenzhen Futian goes above and beyond to cater to its guests' needs. The multilingual staff are ready to assist with any requests, making your stay truly memorable.

Experience luxury and convenience at Hilton Shenzhen Futian - book your stay now!

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Car hire
Sauna
Packed lunches
Private check-in/check-out
Concierge service
Grocery deliveries
Kid meals
Baby safety gates
Paid WiFi
Outdoor furniture
Fruits
Steam room
Personal trainer
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Mobile app for room service
Happy hour
Cooking class
Supervised childcare/activities
ATM/banking
Television in common areas
Front desk (limited hours)
Express check-in
Beach umbrellas
Pool sun loungers
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Clubhouse
Art gallery on site
Wine release events
Reception hall
Exercise/lap pool
Covered parking
Secured parking
Garage
Health or beauty spa nearby
Swimming nearby
Hosted evening meal (reserve)
Vegetarian menu options available

Rooms Available

One-Bedroom King Suite - Lounge Access

The spacious suite features air conditioning, a mini-bar, a tea and coffee maker, a seating area and a flat-screen TV. The unit has 1 bed.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Heating
- Slippers
- Alarm clock
- Bidet
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
King Executive Premier Room

The spacious triple room offers air conditioning, a mini-bar, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV. The unit offers 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Video
- Heating
- Slippers
- Interconnected room(s) available
- Alarm clock
- Bidet
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
Executive Twin Room - Lounge Access

This twin room has a electric kettle, mini-bar and air conditioning. Room offers executive floor benefits: - Two hours' free usage of executive lounge's meeting room - Free ironing service for 1 suit or 2 pieces of shirt per stay - Enjoy beer, red and white wine, snack and soft drinks during the Happy hour (17:30-19:30)

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Video
- Heating
- Slippers
- Interconnected room(s) available
- Alarm clock
- Bidet
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
Twin Deluxe Room with City View

The unit offers 2 beds.

Max Occupancy: 3 (3 Adults)
- Telephone
- Refrigerator
- Interconnected room(s) available
King Guest Room

The spacious air-conditioned triple room provides a flat-screen TV, a mini-bar, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Video
- Heating
- Slippers
- Interconnected room(s) available
- Alarm clock
- Bidet
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
Deluxe King Room with City View

The spacious triple room provides air conditioning, a mini-bar, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV. The unit offers 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Video
- Heating
- Slippers
- Interconnected room(s) available
- Alarm clock
- Bidet
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
One-Bedroom Deluxe King Suite - Lounge Access

This suite features a bathrobe, mini-bar and air conditioning. Suite offers executive floor benefits: - Two hours' free usage of executive lounge's meeting room - Free ironing service for 1 suit or 2 pieces of shirt per stay - Enjoy beer, red and white wine, snack and soft drinks during the Happy hour (17:30-19:30)

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Heating
- Slippers
- Alarm clock
- Bidet
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
Executive King Room - Lounge Access

This double room has a electric kettle, bathrobe and air conditioning. Room offers executive floor benefits: - Two hours' free usage of executive lounge's meeting room - Free ironing service for 1 suit or 2 pieces of shirt per stay - Enjoy beer, red and white wine, snack and soft drinks during the Happy hour (17:30-19:30)

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Video
- Heating
- Slippers
- Interconnected room(s) available
- Alarm clock
- Bidet
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
Twin Room - Mobility Access

The air-conditioned double room provides a flat-screen TV, a mini-bar, a tea and coffee maker and a safe deposit box. The unit offers 2 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Toilet
- Video
- Heating
- Slippers
- Interconnected room(s) available
- Alarm clock
- Bidet
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
Package Superior Double or Twin Room

The spacious air-conditioned twin/double room offers a flat-screen TV with cable channels, a mini-bar, a seating area and a safe deposit box.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Heating
- Interconnected room(s) available
- Alarm clock
- Bidet
- Adapter
- Hypoallergenic pillow

Guest Reviews

Olzhas (5/5): - Location was so so. Facilities were old.
Chong (8/5): - Staff were friendly, and the place is clean & well maintained Breakfast spread could be a bit better. But I guess it was still worth as we got some good discount for breakfast
Chong (9/5): -
Markus (7/5): - Die Lage des Hotels. Für die Nutzung des Pools sind Badehauben Pflicht und müssen am Eingang zum Pool gekauft werden. Das Personal im Spa spricht kein Englisch und versteht nicht mal ein Wort. Die Zimmer schon sehr in die Jahre gekommen.
ko (8/5): - Super king sized bed Location not as good as other parts of futain
Alayna (8/5): -
Alexandre (10/5): Fantastica localização e acomodação! - Hilton nunca deixa a desejar!!!! Equipe muito bem educada, quarto sensacional e amplo, tem banheira e o café da manhã é muito bom com muitas variedades. Fica próximo a uma das áreas mais legais da cidade! Fica um pouco distante da estação de trem bala entre cidades!!!
Clare (10/5): Great location, friendly staffs, clean rooms. - Friendly staff, super clean rooms and it’s very new/ well maintained.
Gerhard (10/5): Preis/Leistung waren Top - Alles Nichts
Flávio (10/5): -
Riyaz (8/5): Exceptional - Everything was good our room had lounge excess which was exceptional service and their all staff are good and cooperative but Mr. Money he is another level he was very kind and take care of the hotel guest he helped us with every way he can Nothing
PAN Thomas (8/5): -
Jenney (6/5): For the price we paid it wasn’t value for money - The location, bathroom and breakfast The bed was not comfortable and there was no coffeemaker in the room
Natallia (10/5): -
Bruno (5/5): - Location Breakfast No Hilton Honors after almost a 1 week stay
pierre (8/5): Parfait pour l’emplacement. Métro à 100 m. - L’emplacement parfait La piscine : une partie était recouvert d’une bâche. L’autre l’eau était trouble, il fallait absolument un bonnet à acheter et en tout et pour tout il y avait six transats.
Jia Win (10/5): -
Bruno (6/5): - Location. Breakfast Unable to add my stay for Hilton honor
YUKGEE (9/5): 一直都是希爾頓的支持者，服務專業而且具彈性和人性化 - 員工服務非常專業，特別是辦理入住前台的Kayla，提供服務專業和耐心解析相關資訊。沒有
Michael (9/5): Comfortable stay in Shenzhen - A nice Hilton property in spread out Shenzhen. We were on the executive floors with lounge privileges. We enjoyed the service. Good breakfast buffet. Only gym and small outdoor pool….. no steam or jacuzzi.
koko (9/5): -
William (10/5): -
Stefan (10/5): - all
Cezary (10/5): - Lokalizacja i sniadania
Maud M (10/5): - L'hôtel est très bien placé, près de la gare de Guanzhou Est. J'avais une chambre avec une vue dégagée. Piscine agréable pour se délasser après avoir découvert la ville. Très beau choix au petit déjeuner Rien
Francesco (1/5): -
Bruno (4/5): - Location I stayed for over a week and given the reservation was not through a direct channel, no Hilton Honors were recognized
Joon Fui (7/5): Overall good - The room quite big and also facing the Shenzen Innovation Centre. Location superb as located just next to central metro station (Gangxiabei station) Pillows too soft. Also I needed to reset the WIFI connection few times. Toilet not upgraded as per Japanese type of toilets where they have heated seats, self cleaning of buttocks etc.
Yahya (10/5): -
Batmunkh (7/5): -
JON HO (1/5): Literally the worst hotel I've ever been to in my life - I tried to think of something positive but am unable to. That's how bad it is. Whole hotel reeks of cigarette smell. Specifically instructed during reservation and during check-in that I require a non-smoking room/level. Apparently the whole hotel reeks of smoke smell. Made a complaint during day 2 and they sent an air purifier up that doesn't solve the problem. Made a complaint again on day 3 at 1AM as the smoke smell was suffocating, but duty manager Keno Lin says he cannot guarantee that a change of room will not have smoke smell and he said and I quote "I cannot see anyone smoking what do you want me to do?". Sore throat and inflammation on day 3 onwards, terrible and excruciating stay. Never had such experience with any hotels before, and I can't believe this is Hilton. Cleanliness is appalling. There were oil stains in the room when we checked in and they sent a cleaning lady to wipe the floor with a rag. The bathroom was dirty and grimy. We were speechless when we saw the disintegrating curtains the next day when the sun is up (pls see pics). Do note that the hotel's gym is subcontracted to a 3rd party operator called XINGCHEN that allows outside customers, therefore it is not a private hotel gym. Sent email to HiltonHonors@Hilton.com, guestcorrespondence@hilton.com, no response or whatever.
Soh (9/5): -
Esmeralda (10/5): - La ubicación Todo estaba bien
PAN Thomas (6/5): -
Estelle (5/5): Bad, not clean and late check out was not aloud - Location Not clean! Fitness showers disgusting same as shower in the room, need a cap for the pool 49 cost …. I had late check out at 14h for 2 rooms had to check out at 12h30 … Really not worth it … Staff is kind and follow the rules of their boss For Hilton standards this is really bad
Marius (8/5): -
ÖZALP (10/5): -
ÖZALP (10/5): -
Lai Seong (10/5): Stay was awesome with great location walking to subway metro station less then 5min. - Breakfast spread is excellent and combination of Chinese and western servings Executive lounge open 1pm. It will be great if it opens earlier in the morning at least 11am
JUNFENG (10/5): -
Sidharth Sood (5/5): - Staff and service Not clean
FAR (10/5): -
Peter (10/5): will be bacl there soon. - Great facility Great Value Great Service with MRT right infront 18 minutes walk from a great dinning complex. Good for digestion.
Sasa (7/5): Ganz ok und Preis Leistung stimmt - Sehr nettes Personal und gute Anbindung Sauber In die Jahre gekommen. Klimaanlage richt nicht sehr angenehm.
Lihua (8/5): - 離地鐵站很近床不好睡、
Kelcy (10/5): -
Ruben (5/5): Neutral, expected better service! - Great Location Breakfast completely full with long queue! Breakfast not diversified! Aircon uncleanness! Forget to prepare an extra bed that i order before!
Laura (9/5): -
evagelia (10/5): -
Isma'il (1/5): My booking was cancelled retroactively and the remaining balance held on my card was not refunded -
Natalia (10/5): very much enjoyed our stay - nice location, spacious room, comfortable bed, good view
Miroslav (8/5): -
Andrei (10/5): Очень хороший отель! Рекомендую! - Очень хороший отель! Отличное расположение - классный район, рядом метро, куча кафе и магазинов. Также можно погулять рядом с отелем, приятное место. В пешей доступности есть парки и музеи. Недалеко отличные моллы, можно супер пошопиться! Вкуснейшие и очень разнообразные завтраки в отеле. В отеле и номерах очень чисто, приятные ароматы. Удобные кровати, подушки. Большие санузлы и хорошие душевые в номерах. Все понравилось.
sarah (10/5): A great hotel with exceptional staff. - The rooms and beds were a good size with a nice large bathroom. Staff were the obvious highlight and were exceptional during our stay. From the moment we checked in, they greeted us warmly, to the moment we checked out. Concierge went above and beyond during our stay with notable mentions to Dennis who was fantastic. Despite facing a main road the hotel was quiet. Location is also great as there are lots of food and shopping options and train stations are nearby. Because of our experience, we look forward to returning here. The pool facility and staff could have been better. The facility seemed to be managed independently so were not as great as the hotel staff. Life jackets were also not offered for young children.
Guncha (10/5): - The best hotel view in Shenzhen, reception personnel are very friendly and polite, rooms are big and clean, nearby subway stations and shopping malls not far from hotel
Erik (6/5): Veel te duur voor wat je krijgt - Mooie kamer, ruime badkamer Slechte service, hele vieze sauna
Kimberly (9/5): Good hotel - Very close to the metro station and shopping centre across the road. Rooms were large, with ample space. Beds were comfy. Bathroom had everything you could need. Wifi wasn’t great, as it was very slow and nothing was loading. 5g was faster
Mark (9/5): - Clean and very helpful staff WiFi not great
Audrey (2/5): Lovely Room. Terrible Food. Do NOT eat here! - Rooms are lovely, clean and spacious. Gym exceeded my expectations, impressive for a hotel gym. The food was inedible. We couldn't even eat the dinner we ordered there - the staff didn't charge us and apologized, which gave me the impression that this happens often here. The breakfast was abismal - the smell alone was enough to cut all appetite. Also, do not order the coffee in the reception bar unless you'd like a stomach ache for 2-3 hours after.
Yolanda (10/5): Excellent - Todo muy bien, sin duda regresaría
Ling Ling (10/5): Great location - Great location with metro infront of hotel, easy access by metro to tourist attractions. Great service from concierge staff Dennis who is ever ready to provide directions for us to get around. Nothing
Jürgen (8/5): -
Islom (8/5): -
chaudhary (7/5): -
Комил (6/5): - Отель оказался старым.
Xavier (9/5): -
AI CHI (8/5): -
Kwok shui (7/5): -
Kathy (9/5): - Location is great within walking distance to metro and underground food and mall Room have 3 pin plug head that is super good that no need travel adapter for conversion. Wifi can be used on YouTube, WhatsApp Not sure if is it our room type , there are No bidet nor hand sprayer in room.
Halit (10/5): - There should be more international food options in the breakfast
Astha (9/5): -
Suzanne (8/5): -
Christine (2/5): -
reyad (9/5): -
Gloria (10/5): Awesome - Loved it. The executive Lounge is a must! Thanks to the lovely people working there. Service in general is excellent. Location (Finance-District) wouldn‘t choose this location again - Nanshan is better in my opinion.
Géza (9/5): Remek belvárosi helyszín - Funkcionális, jó ár-érték arány, központi fekvés, Nem volt mindig zökkenőmentes az angol nyelvű kommunikáció
NATAN (7/5): - The Location good.
Jonas (10/5): -
Pawel (10/5): -
Patrícia (7/5): -
Matt (8/5): Ideal Business stay - Great location for business trip. Staff were polite and facilities were very much a Hilton standard. Room service would come to your room to order to assist with the language barrier Evertything was great
Amarjot (10/5): - Hotel staff very co operative and helpful
Ileana-Daniela (10/5): -
Ali (10/5): Geweldig - Gastvrij, top service en alles was netjes Niks om op te noemen
羽濰 (7/5): 還有進步的空間，加油！ - 員工親切的態度，早餐還行網路上機場往飯店動線不明顯搭11路線-到崗夏北-崗夏
Azlin (9/5): - Very Near to Gangxia North train station
Mohammed (8/5): - Not as 5 start hotel
Milan (10/5): - Luxusní hotel boží snídaně super čisto a velká ochota při neznalosti řeči doporučuji krásný výhled a koupelna luxusní Nic
Mojca (10/5): -
MOHAMMED (3/5): سيئة ولا اريد ان اتذكرها - تعامل الموظفين فقط الغرف سيئة جداً في البداية تم تسجيلي في غرفة فيها رائحة دخان قوية جداً ولاتحتمل وتم تغيير الغرفة لفئة اقل من حجزي وايضاً فيها رائحة دخان وتعتبر نتنة الستائر فيها تعفن ويوجد بقع في الارضيات حقاً لا انصح بالسكن سوف يتحسس جسمك من الغبار ومن الرطوبة والعفن والممرات ايضاً يوجد فيها سجائر على الارض غريب جداً الوضع
Evgeniya (7/5): -
Kai Yi (9/5): -
Eduardo Andrade (8/5): -
HUANCHEN (6/5): - 地點整潔度，飯店老舊
Saadat (10/5): -
Shami (10/5): - My husband and I stayed for two nights at Hilton, and it was a comfortable and convenient stay. Location: A short walk or drive from Coco Park and a nearby mall, and very central to other shopping areas as well. Room: Spacious and comfortable, with cozy beds that made for a good night’s rest. Breakfast: Decent, with a good selection of options. Bonus: We booked an Executive Room, which included complimentary high tea and certain laundry services, adding extra value to our stay. Overall, a pleasant experience and a good choice for comfort and location.
Evgin (1/5): - Rien J'arrive a l'hotel et je leur dis que j'ai deja effectue le payement cia booking. Je montre la preuve. Ils me disent pas de probleme, on va juste prendre une garantie qui sera debloque a la fin du sejour. Je fais mon checkout, et ils me demandent de nouveau ma carte. Je sors de l'hotel, je vois que le montant a ete debite et qu'ils ont en plus de cela, de nouveau bloque un nouveau montant. En gros, actuellement, j'ai paye 3 fois le prix de ma chambre. Je leur ai envoye plusieurs messages, durant plusieurs joirs. Aucune reponse
Eric (8/5): -
Omar (8/5): Ok - Location and service is top as you would expect from Hilton group. Nice atmosphere. It is a bit oudated. The roomservice is not always good. Shower is not cleaned properly. If it was cheaper i would give 10/10. But its too expensive for what you get.
Oscar (9/5): -