Palazzo Tolomei - Residenza D'Epoca
Location: Via Dei Ginori 19, Florence, it
Star Rating: 9.6 Stars
Property Type: Bed and breakfasts
About this Property
Historic Elegance:
Dating back to the 16th century, Palazzo Tolomei offers a unique stay in a historic building adorned with original frescoes and Renaissance artworks. The elegant lounges provide complimentary coffee and pastries, creating a charming atmosphere for guests to relax.
Stylish and Spacious Rooms:
The rooms at Palazzo Tolomei are a blend of spaciousness and style, featuring wood or terracotta floors, antique furniture, and some even boasting frescoed ceilings or a kitchenette. Each room is air-conditioned and equipped with modern amenities such as free WiFi, a TV, and a minibar.
Cultural Experiences:
Immerse yourself in the culture of Florence with the help of the hotel staff who can arrange guided tours of the city, wine tastings, and other cultural activities. Explore the nearby Cathedral or take a leisurely stroll to Santa Maria Novella Train Station for further adventures.
Experience the charm of Palazzo Tolomei and book your stay today for an unforgettable Italian getaway.
Important Information
Please inform Palazzo Tolomei - Residenza D'Epoca in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A surcharge of EUR 40 applies for arrivals after check-in hours till 10 pm, and 60 EUR between 10 pm and midnight. All requests for late arrival are subject to confirmation by the property.
Policies
Check-in: 02:30 PM - 08:00 PM
Check-out: 10:30 AM
Amenities & Facilities
- Guest education on local ecosystems and culture
- Non-smoking rooms
- Air conditioning
- Room service
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Ironing service
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Concierge service
- Adult only
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Happy hour
- Television in common areas
- Free wired internet
- Self parking (surcharge)
- Internet access
- Housekeeping on request
- Art gallery on site
- Wine release events
- Covered parking
- Hosted evening meal (reserve)
- Bicycle-friendly property
- Guest education on local ecosystems and culture
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Deluxe Suite
Featuring an original frescoed ceiling, a spa and steam bath, plus hydromassage shower, this large luxurious suite includes a spacious living area with white and purple velvet sofas, and a satellite flat-screen TV with DVD player. It offers free Wi-Fi, a Memory Foam mattress, a Nespresso coffee machine, and tea-making facilities. When requesting an extra bed, the extra guest will sleep in a double sofa bed in the living area.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Window
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Luxury Suite
This luxury 120 m² suite with wooden floors and a spa bath features antique furnishings, original frescoes, and an 18th-century living area with marble fireplace. The private bathroom has 2 wash basins. A small room known as the Alcova delle Cariatidi is located within the master bedroom.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Window
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Small Single Room
This small air-conditioned room comes with a fridge, microwave and a small kitchenette area. The private bathroom includes a hairdryer and free toiletries.
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Fire extinguisher
- Window
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Double Room
Large rooms, some with a kitchenette. All rooms are spacious and stylish with wood floors and antique furniture. They also include free Wi-Fi, a TV and minibar.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Window
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Double Room
This elegant air-conditioned room features coffered wooden ceilings, crystal chandeliers and terracotta floors. It offers free Wi-Fi, satellite flat-screen TV with DVD player, and a private bathroom. Also includes Memory Foam mattresses, a Nespresso coffee machine and tea-making facilities. Some rooms have a kitchenette.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Window
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Triple Room
Large rooms, some with a kitchenette. All rooms are spacious and stylish with wood floors and antique furniture. They also include free Wi-Fi, a TV and minibar. This room cannot accommodate an extra bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Additional toilet
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Fire extinguisher
- Window
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Triple Room
Some have a kitchenette. All rooms are spacious and stylish with wood floors and antique furniture. They also include free Wi-Fi, a TV and minibar. This room cannot accommodate an extra bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Fire extinguisher
- Window
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Package Over 60
Please note that the room and bed type will be allocated at check-in according to availability. Guests may be asked to change rooms during the stay, and room types may vary.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Fire extinguisher
- Window
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Aishwarya (7/5): - The staff and location Comfort of beds and the morning breakfast
- monica (10/5): -
- Royfried (8/5): - Best location. Very friendly and helpful. Great breakfast served across the street at a trendy coffee shop.
- Kerstin (7/5): Vergangener Charme - Zentrale Lage, Viel Teezubehör auf dem Zimmer, Parkservice. Atmosphäre in einem alten Palazzo. Möglichkeit der Gepäckaufbewahrung nach dem Auschecken. Die Zimmer und vor allem das Bad ist in die Jahre gekommen. Das Zimmer, Bettdecken, Vorhänge sind verstaubt und wirkten unhygienisch. Der Boden im Zimmer und Treppenhaus war nicht sauber. Das Zimmer war hellhörig.
- eileen (10/5): Friendly staff with great recommendations for dinner. Lots of snacks. Great location. - Charming and lots of room.
- Tatiana (10/5): - Чудесный номер! Прекрасная фреска на весь потолок! Вкуснейший завтрак сервируют в кафе напротив!
- KOBA (10/5): 大成功‼︎ - 歴史を感じる建物で、特に天上に描かれた天使の絵が素晴らしい。我々が目を覚ました時にその絵が見えると、きっと幸せを感じると思う。n 特に無し
- Archana (9/5): -
- Kim (10/5): This in a Palace dating back to 1600 with beautiful frescoes and full of history. - This property dates back to the 1600’s with the most beautiful frescoes. The decor is very elegant the bed is large and very comfortable, well air conditioned rooms and there is an elevator. Breakfast is in a stylish restaurant 80 metres from the Palace. Our hostess is a wonderful lady & very kind. Our room was full of treats, sparkling wine, sweets, chocolate and various snacks. How often would you get sleep in a Palace. Nothing.
- Scott (8/5): -
- Roberta (10/5): Un tuffo nell’arte! Esperienza meravigliosa - Meravigliosa grande camera affrescata in un palazzo d’epoca in centro a Firenze. È stata una grande emozione attraversare le sale di questo stupendo edificio. La camera era incredibile con le pareti e il soffitto finemente affrescati, silenziosa, accogliente e con un balconcino incantevole. La padrona di casa ci ha accolto con grande attenzione e gentilezza fornendoci tutte le indicazioni per visitare la città. La colazione ottima in un’elegante ed originale bar di fronte a casa. Consigliatissimo!!! Spero un giorno di poterci ritornare.
- Maryellyn (10/5): Felt like royalty for 3 nights! - I felt like I had stepped back in time as soon a as I walked through the main gate. We stayed in the Cupid room and woke up in the morning to church bells ringing. I truly felt like I was waking up in my own palace. The breakfast provided was delicious and plentiful Daniela and her team were marvelous hosts! There were spacious sitting rooms that were elegantly decorated, and plenty of space to lounge. I can’t say enough about this place if I ever get back to Florence, which I hope I do this is where I will stay.
- Joanna (10/5): -
- Gilberto (9/5): -
- Corina (10/5): Perfect vacation in most amazing Palazzo - Proximity to all historical visiting sites. The rooms are fabulous . Mrs Daniela who is the owner was the perfect host - unchanged experience as we visited 10 years back as well. As everywhere in summer- there were some mosquitoes in the room after opening the windows but the hotel provided anti mosquito devices
- Jose Tomas (10/5): -
- Anthony (Tony) (10/5): Fabulous location, and amazing breakfast at the most upscale neighborhood Café located right across the street from the - The location was amazing and the staff was fantastic. We stayed in the monster, huge big suite which was amazing but really too big for just one couple. The bathroom situation is really awkward. One has to go up four steps to a landing and then down three steps to the bathroom.
- Theodoros (10/5): -
- Iovan (10/5): -
- Zuzanna (10/5): Dream come true - If I could give 11/10, I would. The most memorable place we’d ever stayed in. Absolutely spectacular property, with a kind and friendly host. Thank you for an incredible stay and making my husband’s birthday so special. Nothing
- Iovan (10/5): -
- SFMOM3 (4/5): Possibly a nice place to stay in cooler weather - The location is fantastic and we thoroughly enjoyed magnificent Florence. The palazzo is stunning with large palatial rooms and the two staff we briefly saw were helpful in recommending and reserving a restaurant for dinner on the first evening we arrived and booking a taxi for us when we left three days later. Beautiful cafe across the street offers outstanding breakfast. Our experience was nothing like other reviews. We can see how this was once a fabulous place to stay but it appears Daniela's days as a gracious, superb host are no longer. We did not meet her and most of the time there was no staff around at all. A bit eerie. While palazzo itself is stunning, it's also quite run down and dusty. We love and appreciate old properties but there are basics that should be functional/in working order. The A/C in our room was adequate but in the room we booked for our college age kids (the all white room with canopy bed depicted in hotel photos) -- which was positioned to us as an upgrade when we checked in -- the A/C was not at all adequate. in fact barely functional. Florence heat was hovering around 100℉ /37℃ so it was not a pleasant place to stay and near impossible to sleep. And while we had a working A/C in our room, the rickety old 1970s bathroom left quite a bit to be desired with a barely functional shower head and bath plug that didn't work so neither a proper shower or bath available. The bed and bedding were not as expected for this caliber of hotel and there was one small wardrobe unit with a few hangers but no other clothing storage, not even a luggage rack. There was a very cheap bottle of Prosecco in each room but not refrigerated and not sure the second room even had a mini fridge. The whole place looked quite neglected. Initially disappointed that breakfast is no longer provided at the palazzo and vouchers are given for a cafe across the street, our misgivings quickly dissipated as that cafe turned out to be the best part of our stay. The reception person who checked us in was friendly but left a few mins after we arrived and we saw no one else until our departure on the third day. I feel bad writing this review but wouldn't want anyone else to have the same erroneous preconceptions based on dated reviews.
- Dave (10/5): -
- Key (10/5): We really enjoyed this stay! It was very close to everything in Florence and was full of art. - A very unique experience. I don’t think I’ve ever stayed in a palace before.
- Anonymous (10/5): Exceptional - It was a beautiful surprise and highlight of our Florence stay! Highly recommend for those we appreciate art and history and want to have extraordinary experiences rather than staying in a hotel. Gorgeous place and will come back again!
- Zichang (9/5): Superb - Very convenient location. Hotel itself was good; rooms were spacious and very Roman feel in the room with nice decor. Lots of snacks too! The receptionist gave us good tip as well on how to maximize time in Florence and what to avoid! The only things is that it’s bit dark when we entered and would be good if they can make entrance feel more brightened with lighting and general facelift on the overall entrance/reception experience.
- Majid (10/5): Exceptional -
- Tony (9/5): Superb -
- Nery (10/5): GORGEOUS property! - The property is gorgeous! We felt like we were in a fortress. It is centrally located to everything! We walked everywhere.
- Elizabeth (9/5): Good stay. - Beautiful spot. We enjoyed the breakfast at the included nearby coffee shop.
- James (10/5): A truly royal hotel experience. - Spacious room with a huge common book room and music room. Truly a royal experience living in a palace. Even fully booked, hardly saw anyone so almost like the entire space is ours. Location was right in the center with easy access to our areas of interest (eg Duomo) and excellent restaurant within 10 minute walk. Set breakfast was available at Le Menagere. Minor inconveniences like the road to the hotel was blocked at the Palazzo Medici Entry. Wish that the hotel proactively informed us of the alternate route to get to hotel. Taxi dropped us off at the corner and we had to drag our heavy bags for a short distance.
- Kathryn (9/5): A happy stay in an old awesome palazzo steeped in history with some fine fresco ceilings managed by welcoming owner and - The history, the owner Daniela and her lovely staff William and his cousin - all could not be more pleasant helpful and great to engage with At my age one has to be careful about an old building and steps and stairs. Not a big problem - just take care. Plus I was always helped with luggage.
- Indigo (10/5): Elegant & easy - Location was exceptional, rooms were beautiful and the hotel common areas (receptions, Reading room etc) had beautiful ceiling paintings. Would definitely stay here again! Nothing!
- Dilya (10/5): fabulous! - exceptional ! absolutely stunning room, friendly stuff, very close, walking distance, to all landmarks of Florence, delicious breakfast in one of them magical cafe Florence. Highly recommended for those who travel lavish. exceptional beauty!
- Selin (10/5): Dream come true!! - No matter how much I talk about this place, it simply wouldn’t be enough. The history and beauty of this palace and most importantly the host, Daniela❤️ The warmest welcome, it was like we were staying at our grandma’s home🥹 She even upgraded our room the last day to the most amazing room I have ever seen in my life. It was literally like a dream. For your honeymoon or your anniversary, this is the place to stay without any hesitation. The only sad thing was that we couldn’t stay longer❤️ -
- Ty (10/5): One of the most incredible stays if my life - You won’t have many moments in life to stay in a former palace filled with frescoes. The entire space is breath taking, and Daniela treats you like family from the moment you enter. Breakfast is top notch, great location, and we will be back N/A
- Jenl (8/5): Very good -
- Philip (10/5): Exceptional - The location is amazing, the breakfast is great, and one wonderful Danielle.
- Petru (10/5): Exceptional - I loved the hospitality shown by the staff, especially Daniela. The room was amazing, very spacious. The decoration and the frescoes were marvelous. As passionate readers of italian renaissance history, it was a dream come true to stay at the palace with my partner. I highly recommend it!
- Feroniki (10/5): Exceptional -
- Oxana (10/5): Perfection in the heart of Florence ❤️ - Everything is amazing! Place, room, staff, owner, breakfast!!! TOP!!! The best ever!!!
- Jose (10/5): Great experience! Recommended! - Great location and facility. Great attention and kindness from the managers. Thanks and we hope to be back in the future.
- Albertos (10/5): Exceptional -
- Rosalia (10/5): Exceptional -
- Irina (10/5): Exceptional -
- Obed (10/5): Perfecto !! - This property is amazing you’re pretty much staying in a palace and the history is related to some of the most prominent families in Italian history such as the Medici family and renaissance artist Rafaello, the host Daniella and Ricardo are amazing the recommendations they provided only enhanced the trip, all the staff were friendly and very courteous! Highly recommend Nothing I can think off
- Ahmed (10/5): Exceptional -
- Iris (10/5): Amazing - Everything is beautiful. Location is perfect. Breakfast amazing.
- Marla (10/5): Wonderful stay with a wonderful hostess and a wonderful location and a wonderful palace - Very clean great location owner Danielle and staff were excellent and very accommodating. It is the closest thing you can get to sleeping in a museum. The junior suite was exceptional again hostess Daniela was very thoughtful and very accommodating. My husband mentioned that he loved Peroni and I mentioned I enjoyed coffee the second day that we were there she showed up with Peroni gift for my husband and extra coffee for me. What a sweet person. We will definitely make that only place to stay in Florence from now on. Nothing everything was perfect
- Bo (10/5): Unforgettable stay at Palazzo Tolomei - My room is stunning, a true historical piece! it’s like living in a palace! Hotel staffs are very friendly, offer help whenever you need it. The hotel location is right in the heart of Florence, Duomo is just 2-3 minutes walk! I am sure I’ll be back again! The stunning fresco in the room and spacious room with all the amenities. Excellent service and location
- Cliff (10/5): Exceptional -
- Anaid (10/5): Exceptional - We had a fantastic stay at the Grand Hotel in downtown Florence. The staff were friendly and attentive, and our room was clean and comfortable. The breakfast was delicious, and the hotel owner was incredibly warm and welcoming. The hotel’s central location made it perfect for exploring the city. Highly recommend!
- Beatriz (10/5): Fabulous!❤️ - We loved everything about it. It’s a Renaissance palace with frescoes from the 1600’s. It’s absolutely gorgeous, beautifully painted high ceilings, large rooms with several common areas with snacks to nibble on, perfectly spotless. Daniela, the owner greets you and treats you like family. Delicious breakfast, great recommendation for dinner. Our room was beautiful and very comfortable. It was centrally located but so quiet and we had a beautiful view. I would live there if I could. We hope to return. Highly recommended Nothing Everything was perfect!
- Maria (10/5): We felt looked after and it was a privilege to stay in a renovated Palazzo. - Beautiful Palazzo in a wonderful location. Staff were brilliant! Nil
- Helen (9/5): Special memories of Florence. - We loved the room. Daniella was so friendly welcoming and helped with booking superb restaurants for evening meals. The restaurant for breakfast was excellent.Also great for evening cocktails. A really great experience and memorable trip. Thank you . Location Size and style of room. Staff welcoming and friendly. Danielle was a superb hostess. William delightful.
- Jill (10/5): Historical spot in an amazing location! - Daniela was a wonderful host, and the history of the building is extremely cool! In an amazing location! And it was SO quiet.
- David (9/5): Beautiful stay in historic hotel in the heart of Florence -
- William (10/5): Little palace centrally located - We stayed in the large suite and it was truly a palace. Space was huge and the staff were very kind and friendly. If you like art and are into history, this place is for you. None
- Jacqueline (10/5): Exceptional -
- Elisabeth (10/5): Exceptional - The host Daniele was very friendly! We were warmly welcomed and informed about everything important. The room in the Palazzo was exactly as we had imagined: high rooms, beautiful ceiling paintings, a lot of attention was paid to loving details. Authentic and right in the center of the beautiful city of Florence. Beautiful and romantic! We also had a great breakfast!
- Joanne (10/5): A gem in the heart of Florence! - This property is exceptional! The history has been maintained with beautiful frescos, and beauty everywhere. What makes this property one that we will recommend again and again is Daniella and her staff. Daniella is a beautiful woman inside and out. This is no job for her but rather a privilege. She is passionate about Florence and she makes suggestions of where to go and what to see. I can’t say enough about Palazzo Tolomei! It’s fabulous! Nothing
- Kathy (10/5): Loved the old world opulence! - Made us feel like royalty staying in a palace. Confusing time getting there but once we did well worth it.
- Suzanne (10/5): We only had a couple of days but crammed in the most important attractions - The staff were very helpful and friendly. We were there for our 50th wedding anniversary and were given a fabulous room. The palazzo was situated in a very good position for all the best attractions.
- Carolyn (1/5): Disappointed - Nothing Our stay at Palazzo Tolomei - Residenza D'Epoca was far from the luxurious experience we had anticipated based on its high ratings. Unfortunately, several aspects of our visit were disappointing and left us questioning the authenticity of the reviews. Firstly, while breakfast was included in our stay, it was provided through a voucher system. This meant we had to walk down the street to a nearby café where we were restricted to a set menu. The limited options quickly became repetitive, making what should have been a delightful start to our mornings somewhat tedious. To top it off the restaurant staff were rude and the venue was full of flies. On arrival, the staff made a grand show of turning on music in the music room to create an atmosphere, but this illusion was short-lived. That was the only time we heard any music during our stay. The music room itself was not maintained properly; the biscuits offered were stale and never replaced, adding to the overall sense of neglect. The state of our room was equally disappointing. We were greeted with a bowl of spoiled fruit, and the complimentary water bottles had already been opened. The cleanliness of the room left much to be desired—the bath was dangerously slippery, the air conditioner fan was absurdly noisy, and the rubbish bins were never emptied by the staff. The most frustrating aspect was the lack of air conditioning throughout the establishment. The host made a point of complaining about the cost of power upon our arrival, which might explain why the common areas, including the music and reading rooms, were stiflingly hot. After enduring 36°C temperatures outside, returning to a hot, stuffy environment was unbearable. To make matters worse, whenever we left our room, the staff would enter and turn off the air conditioning, ensuring that the room was uncomfortably warm when we returned. The establishment also advertised Netflix as a perk, but unsurprisingly, it didn't work during our stay.
- Rona (9/5): Superb - Beautiful place, good location and very kind stuff
- Andrew (10/5): 3 nights in the wonderful city of Florence - Such a fabulous , historic place to stay. Very central, just a few minutes walk from the station and the centre of Florence. We were upgraded and had n amazing room. Everything clean. Daniela is absolutely wonderful and so helpful if you have any questions. Breakfast currently being served in a restaurant nearby but was good. Would highly recommend for something special.
- Jessica (10/5): A romantic getaway in Florence with a prime location, exquisite Tuscan breakfasts, and unique rooms. - Excellent location in the city center with easy access to the Duomo and main attractions. Our host, Daniela, was so kind and welcoming. Every morning she served us a large spread of delicious, authentic Tuscan breakfast in the dining room where classical music is played and you can admire the beauty of this old palace. We stayed in two rooms, each spacious and unique in design. We were upgraded to the suite and could not get over how truly remarkable the frescoes are in person. A must stay in Florence if you are looking for something special or romantic.
- Howard (10/5): Exceptional - Home Away from home
- Molly (10/5): Exceptional - One of the most beautiful places we’ve ever stayed. They upgraded us to one of their most beautiful suites “just because”, and it was the most medical place I’ve ever been! Insane attention to detail as well, amazing accents and facilities in the room, complementary items that really enhanced the trip, air conditioning, perfect location. We cannot WAIT to come back. Daniela and Riccardo were the absolute sweetest, and we are still thinking about them!! N/A
- Ross (8/5): Great Place, Great Location - Danielle did a great job hosting us; She would recommend a different place to dine for dinner everynight; all of them were fantastic-- Small Family places! We rented the Luxury Suite, The bathroom was very nice but was 3 steps up to get to it. If you like walking up stairs to use the bathroom at night, then its OK.
- Rousos (10/5): Exceptional -
- Alexey (9/5): Superb - Perfect time in a beautiful palazzo! Thank you for the wonderful host! Central location, very clean and comfortable room.
- Ildiko (9/5): Superb -
- Susan (10/5): Exceptional - Historical and beautiful.
- Juan (10/5): Perfecto - Everything is perfect . The owner, the place, romantic and beautiful
- John (8/5): Very good -
- Karan (9/5): Excellent staff, location and breakfast! -
- Jennifer (7/5): Good - The location was amazing ,and the Palazzo was really beautiful with amazing frescos on the ceilings. The breakfast was lovely but a bit too much food for us .
- Katharine (10/5): Exceptional -
- Jocelyn (10/5): We wish we had longer than two nights. Host and staff were wonderful. - Excellent location within walking distance to most attractions. Beautiful authentic building.
- Robert (8/5): Very good -
- Milton (7/5): Very interesting to stay in a place that was in the past an important residence. - The breakfast was excellent. The location is perfect. The access to the rooms located between the first and the second floor. There is no elevator and is hard for old people to carry luggage.
- Rachael (10/5): It was a beautiful hotel full of old world charm. Daniela, our host was very attentive and made sure we were comfortable - It was in a great location, close to everything. The hostess, Daniela, is pure love and clearly loves her hotel and the people who stay in it. She went out of her way to ensure we were well cared for. It is a former palace, so there are some stairs. They have added an elevator, but there are still a few stairs within the palace, just something to consider if you struggle with stairs. But I found them easy enough to manoeuvre.
- Saimir (10/5): Exceptional -
- David (10/5): Great location, wonderful staff and would stay there again. - Location and atmosphere. Breakfast was wonderful! N/a
- Holcomb (10/5): Exceptional -
- Rosanna (10/5): This place was a dream. Exquisite room, great location and super friendly and accomodating staff. - The staff were so lovely. The palazzo was stunning. Our room was incredible and huge. The location was perfect and the breakfast was incredibly delicious and authentic.
- Angela (10/5): Beautiful place, lovely host, great breakfast. Everyone was helpful with directions & getting taxi’s for us. Would d - Beautiful room, location
- Ines (10/5): Wonderful place for and with wonderful people - The place is BEAUTIFUL. If you love art and history, you have to stay here! The staff is marvelous, everything is just AMAZING!
- Debra (10/5): Exceptional - Daniella and Ariana treated us like family. The property was beautiful. We could not have asked for more. Breakfast was lovely and always served with smiles. Hopefully we will be able to visit again.
- Stadler (10/5): Best place to stay - Everything. Most amazing and caring owner. Great breakfast. Beautiful hotel. Rooms were great. Highly recommended Nothing everything was great.
- Andrea (10/5): Exceptional - Just the best Place in Florenz 🙏
- Mayara (10/5): Amazing place and host - Everything! This is not a hotel, it’s a historical experience! The location is amazing, the hosts treat you like family, the room is large and clean, and the breakfast will own your heart. I think everyday about the amazing pistachio croissant! One of the best places I ever stayed. Hopefully will be back again. That I couldn’t stay longer.
- Agne (10/5): Exceptional - Everything was just perfect (room was upgraded to superior suite, bottle of wine gifted as welcome present).
- Lisa (10/5): Exceptional - The hotel was truly beautiful and in a really great location. Everything is walkable. The staff were incredibly kind and more than helpful. Staff went out of their way to help me with some difficult personal situations. Nothing
- Natalie (10/5): Wonderful authentic Italian Palazzo in the perfect location - Wonderful hosts in a truly authentic Italian Palazzo. So much history right there. You will not be disappointed. Perfect location in the historical centre. Daniella and Dario greeted us like family on arrival giving us a tour of the hotel, telling us about the sights and even booking us a local restaurant. Breakfast was an experience in itself, again the staff are attentive and friendly ensuring you have everything you need. Staying here really made our trip to Florence very special. We would highly recommend Palazzo Tolomei to anyone staying in Florence. Perhaps a new hair dryer for the room.
- Pedro (10/5): Amazing stay which I’m looking forward to repeating soon. - The property is very charming and well located. But as a most relevant point was the people component, everyone was exceptionally friendly and caring.
- Tom (9/5): Superb -
- Justice (10/5): Exceptional -
- Alison (10/5): Traditional 'Party House' with endless 'wow' touches - Where to start.....everything was absolutely fabulous. A Florentine 'Party House' with many beautiful original rennaisance features. Danielle and her staff are the perfect hosts and we were incredibly well looked after there. Never stayed anywhere with so many 'wow' moments.The 6 course traditional Italian breakfast was amazing, prosecco in the fridge and a spread of biscuits amd sweets in the bedroom and shared areas. Went out their way to store friends luggage although they weren't guests. Nothing at all. Danielle had it all covered.
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