Holiday Inn Citystars by IHG

Location: Ali Rashed St.,Heliopolis, Cairo, eg

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:30 PM

Check-out: 11:00 AM

Amenities & Facilities

• Nightclub
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Car hire
• Packed lunches
• Currency exchange
• Shuttle service (additional charge)
• Concierge service
• Allergy-free room
• Kid meals
• Evening entertainment
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Supervised childcare/activities
• ATM/banking
• Shopping on site
• Television in common areas
• Nightclub
• Front desk (limited hours)
• Express check-in
• Snack bar/deli
• Self parking (surcharge)
• Beach umbrellas
• Free pool cabanas
• Pool sun loungers
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Covered parking
• Swimming nearby
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Premium King Room

  This room offers: - Spacious room. - 1 rollaway bed allowed. - HSIA LCD TV screen. - Tea and coffee making facilities. - Iron and ironing board. - Free WI-FI. - AC controller. - Bed type and smoking preference allocated at time of arrival. - Room is equipped with free luxurious toiletries, Slippers, bathrobes & hairdryer.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Hand sanitiser

• Standard Twin Room

  Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

• Premium Twin Room with Pool View

  Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a wardrobe as well as pool views. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

• One-Bedroom Suite with Sofa Bed - Smoking

  The spacious suite offers air conditioning, a mini-bar, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access

• One-Bedroom King Suite

  Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned suite offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Standard King Room

  Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The double room provides air conditioning, a mini-bar, a tea and coffee maker, a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

• Standard King Room - Smoking

  Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker and a wardrobe. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

• Premium King Room - Smoking

  Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

• Premium Twin Room - Smoking

  Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

• One-Bedroom Suite

  Providing free toiletries, this suite includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned suite provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Additional bathroom
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

• One-Bedroom Suite - Smoking

  This suite offers: - Spacious room. - Separate living room. - 1 rollaway bed allowed. - Large windows. - HSIA LCD TV screen. - Tea and coffee making facilities. - Coffee machine. - Iron and ironing board. - Free WiFi. - AC controller. - Bed type and smoking preference allocated at time of arrival. - Room is equipped with free luxurious toiletries, Slippers, bathrobes & hairdryer.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Additional bathroom
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Hand sanitiser

• Premium Twin Room

  Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

• Standard Twin Room - Smoking

  Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

• Premium King Room with Pool View

  Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a wardrobe as well as pool views. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

• Standard Room

  This room offers: - HSIA LCD TV screen. - Tea and coffee making facilities. - Iron and ironing board. - Free WI-FI. - AC controller. - Bed type and smoking preference allocated at time of arrival. - Room is equipped with free luxurious toiletries, slippers, bathrobes & hairdryer.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

• Standard King Room - Disability Access

  Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The double room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Emergency cord in bathroom
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access

Guest Reviews

• hammouda (10/5): -
• Waleed (6/5): -
• Oksana (5/5): In general, a nice hotel. The restaurant needs improvement, the hotel needs renovation. - I liked the hotel personnel. They were friendly and very helpful. The location is also good. The rating of 5 stars is not appropriate. The food I tried on the restaurant was not the best. The service slow, had to wait for coffee for 30 minutes. The room was small, the furniture old, the bathroom definitely in need of renovation. The windows don’t provide any noise isolation because they are very old.
• Sami (8/5): -
• sultan (10/5): - الاستقبال رائع سرعة الدخول ، مدخل لسيتي ستارز كل شي كان ممتاز
• Wessam (6/5): Good - How close it is from the mall. The service requests are solved very fast. The furniture is old. The room is very noisy because the noice can be heard from the window. The toilet had no shattaf then we had to request for it.
• Tamer (10/5): My stay was smooth, comfortable, and exactly what I needed for a short visit - My stay was smooth, comfortable, and exactly what I needed for a short visit
• Tamer (10/5): My stay was smooth, comfortable, and exactly what I needed for a short visit - A premium location, conveniently close to everything
• Moh_Mohsen (9/5): -
• Numan (8/5): Great - Sama from gust relations was great help
• turayhib (10/5): -
• Mark (8/5): Decent value for money, good location, great buffet breakfast - Breakfast was an open buffet. Wide selection of Western and local style, eggs according to preference. Also served early to late morning so helps with one's schedule for the day. Also helpful and friendly staff led by Sama from Guest Relations. Nothing stands out as particularly bad.
• Mohamed (9/5): -
• Nuradin (8/5): -
• Walid (4/5): It was bad experience indeed - Nothing . Very old doesn’t worth even such big money I’ve paid for this hotel. Unfortunately Nothing
• أبوحسين (10/5): -
• SURENDRA (8/5): -
• Catalina-Cosmina (10/5): -
• Josef Berger (10/5): - Die Verbindung zur Einkaufsmall,das Personal,die Sicherheit Gibt nichts
• Wasim (7/5): -
• Jamal (8/5): -
• Sami (9/5): - Staff Price
• Ezzat (9/5): - موقع ممتاز وطعام مميز الوسائد لينة وغير مريحة
• Ahmed (9/5): It was a pleasant stay, The guest relation Sama was super nice and professional. - Breakfast was very good and the staff were super friendly None
• Noha (10/5): -
• Maria (10/5): - Very close to aiport very clean Very expensive for what it is
• Zaid (10/5): Excellent - Staff are very friendly especially Ahmed/Mohammed from housekeeping. Youseff from reception I like that the hotel is very well connected to the mall making it easy to shop and come back Facilities is well maintained
• Manar (7/5): The location was very good - The location and staff are very good Facilities and the rooms should be more clean for 5 stars and need ranvation
• Islam Omar (10/5): -
• Amjad (10/5): - very good كل حاجه كانت تمام خصوصا مستر مينا من الاستقبال وكل الموظفين تجربه حلوه
• Walid (9/5): المكان والموقع وموظفي الاستقبال جداً مميزة - نعم كان البوفية للإفطار متنوع وجيد لا يخطر شي حالياً
• Adel Mehdawi (10/5): - Location Price
• Mazin (10/5): Outstanding experience - Amazing facility and very friendly staff Nothing
• ليله (8/5): شكرا لكم جميعاً اتمنى ان تكون اقامتي المرة الجايه افضل واقيمكم 10 - الموقع/ الموظفين بمافيهم الاستقبال قمة في اللطف/نظافة الغرفة وغطاء الاسره/ أشعة الشمس من خلال النافذه/ إطلاله جميله/ سرعة الخدمة السعر مبالغ فيه بالنسبة لمستواه بصراحه دورة المياه ينقصها مستلزمات/ المرحاض نوع ما مش نظيف مياه حاره غير متوفره ونظرا لان مدة أقامتي يوم لم اهتم وبشكل عام أقيم دورة المياه 3/5
• محجوب (8/5): -
• Islam Omar (10/5): - Staff
• mahemoud (9/5): - الموقع والنظافه والخدمة بشكل عام التويليت
• mahemoud (10/5): -
• Bashar (9/5): Goof - Location
• Amr (9/5): -
• Mohamed (8/5): -
• Anatoliusz (10/5): -
• Adel Mehdawi (8/5): -
• Babangida (10/5): -
• Vikram (5/5): -
• Nizar (10/5): -
• Adamantina (4/5): - Τοποθεσία Καθαριότητα
• Sanjeev (7/5): Stay was just ok for 2 days, but bathroom has several issues. - Location was good. Cleanness and maintenance in bathroom and toiletries not provided by default at the first day of stay.
• Michael (8/5): - Rahim at the check in was very helpful and professional. Room was clean. Breakfast also had lot's of Varieties. The pillows were so soft to the extent that you don't feel any support. There were no extra pillows in the room. I should have been more pillows but I never did
• manem (6/5): -
• Hazem (1/5): سيء للغاية - لايوجد شيء جيد كل شي سيء
• Yu (1/5): - 收取高额停车费
• Abdulrahman (8/5): -
• Kai (5/5): Unter dem üblichen Holiday Inn Standard - Lage in der Nähe zum Flughafen und zur Citystars Mall. Zimmer klein und alt. Sehr hellhörig sowohl von innen als auch von außen. Personal wenig hilfsbereit und aufmerksam. Frühstück mit kleiner Auswahl z.B. nur 2 Sorten Marmelade. Seltsame Zettelwirtschaft beim Checkout. Ohne Bestätigung wird man nicht rausgelassen.
• Aziz (8/5): -
• Saud (10/5): - المكان والموظفين جداً. متعاونين
• Issa (6/5): - The reception was good freindly location was nice Facility was not as per the cost i paid
• MERYEM (7/5): -
• احمد (10/5): -
• Mohammed (5/5): - حسن الاستقبال والتعامل الرائع من جميع الموظفين عل قدر عالي من الاحترام والتقدير امًا وجبه الإفطار كانت جنت ممتازه ومتنوعه والخدمه جدا جدا راقيه
• Khalid (10/5): راحه نفسيه .. هوليدي ان👍🏼 - فخامه وتعامل الاستقبال المحترم والغرفه مميزه وبوفيه فطور لذيذ جدا ..فندق رائع وملاصق للمول .. كل شيء عجبني ف الفندق
• Adel (6/5): Con quanto ho pagato (circa 250 euro a notte) non ho ricevuto un servizio adeguato. - solo la posizione ed un pò anche la colazione non male. Il prezzo era troppo alto rispetto alla qualità della struttura che non risponde ai 5 stelle dichiarate. la camere mancano dallo standard dei 5 stelle
• MarianneBD (6/5): -
• Aleksandr (7/5): -
• Wafaa (7/5): Was good -
• Nukhet (6/5): - Kat temizlik gorevlisi çok guler yüzlü ve yardimci idi. Kahvaltı guzeldi Erken check in yapacagimizi rezervasyon yaptigimizda iletmiştim. On buradaki personele extra ücret karsiliginda bize oda tahsis etmelerini istedim. Vardigimizda odaların müsait olmadigini söylediler. Sabah 5'den 7'e kadar 2 saat lobide bekledikten sonra farkli oda var mi diye sorduğumda extra ücret ödeyerek bir üst odanın boş oldugunu bildirdiler. Bastan odeme extra yapacagimi bildirdiğim icin bunu bana ben sormadan teklif edebilirlerdi. O günkü toplantilarimiza biraz daha dinlenerek gidebilirdik.
• Osama (10/5): كل شي تمام - كل شي لايوجد
• khalid (8/5): -
• Melvin (9/5): جيد جدا - മാളിനോട്‌ ചേർന്നിട്ടാണ് എല്ലാം അടുത്ത് ലഭ്യമാണ് Food എന്നാലും കുഴപ്പമില്ല
• Khaled (2/5): - Room setup was too poor, mattress was really very bad
• Shrief (10/5): -
• Alqamzi (6/5): -
• Manahy (6/5): تجربه ومرت - مكانه بجانب المول مضطر لطلب الصيانه باستمرار مثل اعطال دورة المياه احدى الليالي لم انم بسبب اصوات تكسير وبناء.
• Aykut (8/5): -
• Sherif (6/5): - المنطقة الغرف والفرش قديمة
• Manfred Otto Rudolf (8/5): -
• Ghaith (9/5): -
• Bushra (8/5): رائعة - سلوك وترحيب موظفين الاستقبال ، سرعة الخدمة ، نظافة المكان . السعر المالي للإقامة جداً مرتفع ، السرير والوسائد غير مريحه .
• Hiba (2/5): فندق لا يستحق الزيارة والتجربه مره اخرى وقيمته مرتفعه مقابل الخدمات - لاشي سوى القرب من المول كل شي سئ حجم الغرفة صغير جدا الحمام صغير الاثاث قديم
• chuyan (1/5): - 早餐难吃 续房涨40美金 坐地起价 无语
• Anas (8/5): -
• Saad (2/5): أنصح بالبحث عن فندق آخر - الموقع فقط تعامل الأستقبال
• Abdulrahman (10/5): -
• LIZHI (5/5): - Breakfest is good. Room is good. Everything seems to be good. Other than invoice problem. Actually I can not get the invoice from either booking or holiday inn citystar front desk. This makes me very disappointed. Booking asked me to find the front desk. However the front desk asked me to find booking. Normally I don't know how to solve this problem.
• Rakata (10/5): -
• Maisoon (3/5): I dont recommend this hotel for anyone - The location only 1 star Dirty old by all means nothing special doesnt worth the expensive prices.. the breakfast is not that good .. expect that they will take ur travel electronics upon arrival .. i had an argument with th...
• Zeinab (10/5): إقامة جميلة ورائعة شكرًا لإدارة هولداي إن - قريب من جميع الخدمات و كذلك مول ستي ستارز مدينة نصر قد يكون بعض الأثاث قديم و كذلك باب الحمام كان لا يقفل إلا بالقوة يحتاج الفندق إلى التجديد هذه الزيارة الثالثة و الفندق كما هو لا يتغير
• Winfred (5/5): Average - The staff were really great The rooms were not clean. When i checked in my room was quite dirty and dusty with the carpet having weird stains. I had to call house keeping to clean my room . Then the bathroom mat had mould underneath. I was quite underwhelmed by the hygiene and cleanliness.
• Majda (9/5): ماشاءالله تبارك الله كلو حلو مرتب الاقامهوالغرفه مريحه جدا - نظيفه قريبه من المول والمطار
• Al Amir (9/5): -
• ABDULLAH (10/5): -
• Deepak (10/5): Very Good Hospitality. Front desk was very supportive. Special Thanks to Mostafa ( Reception) - Yes, Everything was good. Not at all.
• Almujtaba (4/5): It was beneath my expectations of knowing the brand. - The location and its access to the mall. It’s outdated room and the carpeted flooring caused me some allergies.
• Naif (5/5): لا تكرر الحجز في هذا الفندق - ملاصق لمول ستي ستارز تعامل موظف الاستقبال (طلبت غرفتين بجانب بعض وكتبت ذلك للفندق عند الحجز (قبل أسبوع من الوصول) وعندما وصلت طلبت من موظف الفندق أن تكون الغرفتين بجانب بعض ولم يتم تلبية طلبي، وطلب الموظف مبلغ إضافي لكي تكون الغرفتين بجانب بعض ورفضت الدفع، ولذلك منحني غرفة في الدور الثامن وغرفة في الدور الرابع مع العلم أننا عائلة واحدة)+ عدم وجود شطاف في الحمام
• عبدالرحمن (10/5): - فندق جميل ومنظم الخدمه مميزه
• هادي (7/5): - الموقع خدمة الغرف والحمامات تحتاج لاضافات لراحة النزلاء العرب والمسلمين
• Salman (4/5): أسوء اقامه حصلت عليها - قريب من المول ازعاج موسيقى كافيه قريب من الفندق
• Mehrez (8/5): -
• Walid (7/5): -
• Babangida (10/5): -

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