Upstay - Disney Themed Apartment w Luxury Patio

Location: Avalon Road 14200, Orlando, us

Star Rating: 7.9 Stars

Property Type: Holiday homes

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Air conditioning
• Swimming pool
• Lift / Elevator
• Non-smoking throughout
• Cleaning standards that are effective against Coronavirus
• Free wired internet
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Exercise/lap pool
• Japanese garden
• Covered parking
• Swimming nearby
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Apartment

  This apartment's special feature is the hot tub. The spacious apartment has 2 bedrooms and 2 bathrooms with a bath and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a TV, a washing machine, a tea and coffee maker, a wardrobe as well as city views. The unit has 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Sauna
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Outdoor furniture
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Shallow end
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector

Guest Reviews

• Samantha (10/5): -
• Michelle (10/5): -
• Silva (10/5): 10 de 10. Recomendo! - Localização e espaço amplo das instalações Gostei de tudo!
• Christopher (10/5): Everything was great!!! - Great stay!!! Family loved it
• Gian-Philippe (7/5): Verder was prima - Disney en patio en grootte Douche was slecht, niet helemaal schoon en geen wifi eerste dag
• Michelle (4/5): Although it worked out, not sure I’d pick to stay in this unit again. - The kitchen wasn’t that clean so I had to rewash all the dishes and utensils before using them. The drawers had food particles in them so I had to lay paper towels down to not get what I washed dirty again. The measuring cups and spoons were not a complete set so I had to go buy some. The black dishes had a weird smell to them so we didn’t use them. There were not enough dishwasher powder to last our stay and the laundry washer broke one my dresses. The dryer lint from previous users were not cleaned out. The floors were so dirty that all our feet were black and there were no broom or vacuum for us to use to clean. Not enough paper towels (1 roll) so I had to go out and buy some. My kids were excited about the foosball table but we lifted up the cover and couldn’t find any balls to play so that was a bust. For the positive, the Disney theme was very nice, however, whoever did it, didn’t clean off the paint that brushed against the towel racks, etc. I would suggest at least putting a broom in the unit so those that want to clean, can do so. Also with all the storage under the sink and in the closet, I would suggest putting some supplies in there … kitchen towels, paper towels, toilet paper, etc.
• Jorge (10/5): Excepcional - Excelente
• NATALIA (9/5): - Muy bien equipado, limpio, grande, patio hermoso, temático Cama principal chica e incómoda
• Laura/Donald (7/5): - Like the rooms, location, and good neighborhood. The luxury patio was dirty. Cushions covered with mildew. It was 2 days after the hurricane. The building was not affected by the hurricane. The rails were covered with dripping dirty mildew. The company said they couldn't get it cleaned until after our stay. This should have been addressed immediately. The other patios on the floor were all clean. The bed in the master bedroom is metal and every time you move it rattles loudly. Our last night, we returned from Disney World. Our door pad battery had died. We couldn't not get into the room. Upstay was notified by the phone number in the lobby. This was due to them blocking my emails. How I was communicating earlier. The security guard on the unit was rude. My granddaughter had to use the restroom and he refused to allow her to enter the main lobby. The upstay on call had to request the restroom use. The guard was still rude. It took him approximately 10 minutes to allow us in.
• Maria Mercedes (8/5): -
• DAT Tucker (3/5): Do not book save your Time and Money elsewhere - The layout and size of the Apartment All the messages and emails sent to me either on booking.com or email had links that was removed by booking.com, weird. So I couldn't do anything to check in on time. They asked for Verification, but i wasn't given the correct information to verify until 2 hrs AFTER arriving in Orlando. I mentioned this issue and constantly booking.com said they knew or they would resend it. On the way to my destination, I had no communication with the booking company(UPSTAY) and was practically stranded with no information for 2hrs. It got to the point I thought I was being robbed due to lack of communication. I almost booked at another hotel but didn't. They stopped responding to my emails on the way to the destination. Me and my family had no information about accessing the property either. They even sent me the wrong booking information saying i needed to pick up keys 20mins away at another location, which turned out to be a private apartment just to get keys to my room. But it turned out the door was keyless. I just needed a code. - Reminder this was an apartment, not a hotel. I did like the layout and size of the apartment. BUT- The Master bedroom bed sheets were dirty. I had to wash those. The apartment had no washing clothes but plenty towels. All the remotes batteries were dead. Also, the main bedroom seemed to not blow cool air or heat. I tried both. And apparently, the security deposit of $100 was through another third party not booking.com and it was up until this moment that i didn't receive the actual apartment details. 2hrs after check-in time. Also, during I spoke with the host company over the phone, and they seemed to not be in communication with booking.com. They told me everything was sent but I had to be told verbatim my actual apartment number. I think since their a Europe based company that's why I ran into problems. I wish this didn't happen, but to be honest, it was the worst experience ever.
• Patricia (5/5): Bring your own sheets, & don’t bring a nice car cause it might get broken into. - The patio was very nice huge. The characters on the wall great for taking pictures. The sheets was dirty in the main bedroom. It looks to be some type of red substance on the back of the kids bathroom door. look like it could’ve been blood. It took me about 45 minutes to get inside of the apartment because no one told me after you press in the code. You have to also press the checkmark and obviously no one at the office knew how to do that as well. Four separate cars was broken into glass everywhere in the parking area so there was no safety. There is nowhere to hang your things out in the main bedroom so you have to live out of your suitcase the whole time you’re there unless you use the children’s closet, which is way in the back. Although I had a few complaints, they did take care of it expeditiously. I suffer from sarcoidosis and COPD so the smell in the building overall was very strong for my lungs.
• Ana Canto de Lima (10/5): Apartamento lindo! - O apartamento é lindo, do jeito que consta nas fotos. Tivemos dificuldade na entrada, a senha da porta informaram errado, e ficamos sem comunicação por alguns tempo com as malas no corredor, informaram errado tanto da porta quanto depois do WiFi. E demoraram para informar a certa do WiFi.
• Shayne (8/5): Pleasant and comfortable. Worth the money - Good location close to Disney World
• tessie (4/5): This wasn’t the greatest trip, - I like that it was clean and it was the pictures on the walls that was amazing and all the kitchen where in the patio was very nice I didn’t like the fact that you couldn’t lock your door without completely latching. The hole chain lock over it really wasn’t very secure. The kitchen faucet leaked and the TVs did not work so we couldn’t sit down at the end of the night and watch movies with the kidsand we were supposed to get a new TV from the maintenance guy, but he never showed back up staff really wasn’t very helpful in the game room was kind of a joke. There was broken chairs. The pool table wasn’t leveled. Nothing really worked too well in there, but the pool is nice.
• Whitney (10/5): -
• britney (10/5): Fantastic location and beautiful. Loved how close it was to the parks as well as other things you may need or places to - Close to the parks and very comfortable. Not the fault of the property but the people above us sounded like they were stomping around and arguing a few different nights. But overall it was a good stay!
• Kelly (10/5): Beautiful close to everything - Beautiful very homey Check out was too soon
• Rogerio (1/5): My accommodation was not available when I arrived. - My accommodation was not available when I arrived. I couldn't get in touch with the host and was forced to find another place. It's worth noting that I was with my family at 1:00 a.m. My accommodation was not available when I arrived. I couldn't get in touch with the host and was forced to find another place. It's worth noting that I was with my family at 1:00 a.m.
• Guilherme (9/5): Foi bom - O apartamento em si é muito bom, atendeu nossas necessidades. O wifi fornecido não conectava e a comunicação com o anfitrião para resolver não houve êxito. E o apartamento do andar de cima faz muito barulho no teto.
• Dunstan (5/5): It was ok - There were some small roaches, no extra blankets, someone put a ticket on my car that I could not remove.
• LARISSA (4/5): Não gostei. - A varanda é espaçosa e a decoração do apartamento é atrativa. Diferente das fotos de divulgação. Móveis velhos, apartamento escuro, baratas.
• Steven (10/5): - Location and apartment layout Roaches
• Colin (10/5): -
• bryan (10/5): -
• Carlos (1/5): Had to kill roaches every day. - The wall paintings Daily live roaches
• Rodriguez (9/5): Beautiful place; great spaces;very comfortable. - Beautiful; well located; close to Disney Parks and dining Was unable to hook up to WiFi using the instructions provided. Found small roaches in kitchen sink.
• Tania (8/5): Spacious disney themed condo with big terrace near parks - The property was really big, had an amazing terrace and there was plenty to do to keep the kids entertain with the playing room and swimming pool. Location was good for everyone going to the amusement parks.. everything was like 15-20 mins away. We had some issues with the early check in we requested.. the A/C is central so sometimes the main room felt a bit warm and we had some issues with the wifi network but the staff answered on time and were really friendly and willing to help.
• Jennifer (6/5): Comfortable and short drive from Disney theme parks - Quite near to the Disney parks. Loved the Disney themed interior The condo itself was lovely, however the inside of the main building had an unpleasant smell, that was quite stale and musty.
• Roland (8/5): nettes Appartement für Familien in Parknähe - Code wird nur nach automatisierter Kaution freigegeben was für ausländische Besucher schwierig war
• Sue (8/5): - Size of the apartment The smell from the garbage in the hallway
• Bernd (5/5): - Die Größe des Condos war gut. Ein Stellplatz war vorhanden. Die Gemütlichkeit hat gefehlt. Es war sehr dunkel. Die großzügige Terrasse konnte nicht genutzt werden, da die Sitzkissen triffend nass waren. Am Pool gab es keine Auflagen für die Liegen. Der Fitnessraum war entgegen der Ankündigung verschlossen. Das Bettzeug war nicht sauber und wurde erst nach 2 Tagen ersetzt. Die Reinigungsame stand schon am Abreisetag eine halbe Stunde vor der Wohnung.... Wir verbringen schon seit 30 Jahren unseren Urlaub in Florida. Alles in allem haben wir uns nicht so wohl gefühlt, die Anlage ist in die Jahre gekommen und bedarf einer Aufwertung.
• Adamson (9/5): would definitely book again - quiet property for our day of lounging and great locations to the attractions we visited. the patio is exceptional and was a great place for studying. although it was great to be next to the trash chute, it also made it a quick escape for some bugs to make it to the apt, but nothing excessive.
• Daniel (7/5): -
• Anne (6/5): - Very big appartement Fully furnished Larges bedrooms Nice place 1. Codes for the door not send on time. Had to wait more then 1 our in front of the door a 1 am… with kids 2. Washing machine broken 3. Host no answering message on time 4. No iron 5. Refused check out at 11 (normally at 10) even if more then 1 our were “lost” upon arrival 6. No luggage storage 7. mold on exterior cushions
• Guest (10/5): It was awesome. - Everything Nothing
• Camille (10/5): over all we love it!! we’ll definitely book again - It had a huge private patio and an enclosed patio, the pool was open late, the gym has saunas and there’s a game room also. we absolutely loved it and it was well worth the price. it was 15 minutes away from Disney World so we were able to get to and from with ease. the garage is tight, a little hard to get your car through. we had a mini van and we were scared to scrape the sides

Photos