Central Getaway With Ocean Views - CoastHM

Location: 1207/18 Hanlan St Surfers Paradise, Australia, Gold Coast, au

Star Rating: 7.4 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Air conditioning
• Swimming pool
• Terrace
• Lift / Elevator
• Non-smoking throughout
• Private check-in/check-out
• Outdoor furniture
• Shallow end
• Fence around pool
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Security alarm
• Free wired internet
• Tennis lessons on site
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Exercise/lap pool
• Covered parking
• Secured parking
• Garage
• Fishing nearby
• Swimming nearby
• Beach toys

Rooms Available

• Apartment

  This apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment has air conditioning, a washing machine, a flat-screen TV and a patio. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Terrace
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Reading light
  • Privacy curtain

Guest Reviews

• Brenda (7/5): - L'emplacement de l'hôtel au top ! Le canapé-lit n'avait pas de draps. Nous en avons demandé mais n'avons jamais eu de retour. Nous avons dû mettre une couverture en guise de drap housse.
• Jannyne (6/5): Lovely view . Great location. Comfy bed. Bad wifi , not generous with milk tea and coffee . - View is lovely, loving area is comfy and comfy bed and bedding. Bathroom outdated. Wifi terrible. Check in was hard to navigate
• Emma (8/5): Great apartment as long as you don't need any help from the Coast hotel management - Location was great, ocean views and close to everything. The apartment was nice and had everything we needed. The apartment is managed by Coast hotel management, they give you their number on every bit of correspondence and even in a few places within the apartment saying contact us if you have any issues or need anything. We were only given 2 towels for 3 people, hadn't got a chance to try ring the provided number but after 2 days we accidentally locked our key in the room and used that same number and could not get hold of anyone. We rang multiple times which went to an answering machine which we then left messages. I found another number in an email to try call, it did the same thing. We tried looking up the office address and drove there but couldn't find out how to access the building. After about 90 minutes trying to find someone, as a last resort I tried messaging them on booking.com assuming that wouldn't get answered either if a phone didn't but oddly they replied there fairly quickly and said they could come but it would take 30-45 mins. Not sure where they had to come from as the office was 5 mins away tops. It was very stressful as without a key we couldn't even get past the foyer and if it had been after 5 pm we would be on the street. The actual building staff were very lovely but couldn't help us at all as it was a private apartment. The apartment itself was mostly good but the main shower head didn't work and the one on the hose was so loose it constantly fell down and every time we turned the shower off the whole thing flung to the ground, almost hit me in the face the first time. Theres also lots of cockroaches in the kitchen mostly around the cupboard the bin is stored in
• Melinda (8/5): Loved it!.. close to everything - The location, comfort, great views and just lovely It needed a new shower head. Everything else was excellent
• Randa (2/5): Very poor - Location only was perfect Apartment not clean, broken and rusted fridge, Insects in kitchen cupboard,all windows very dirty which make us can't see the views through it .no space to store our clothes,as owner locked cupboard, sofa bed is not comfortable. Only 2 bath towels for 4 people, they hire towels per day ,what is very strange service 🤔 asking you to leave the apartment clean and tidy even wasn't clean when we rented.
• Cassandra (9/5): Was good just getting keys a bit annoying - Great views Having to go to different location to get keys
• Maryna (10/5): The apartment was clean, bright and cozy. The location of the apartment is close to the beach and is located in the city - Everything There were cockroaches in the bathroom.
• Aaron (8/5): Very good -
• Gail (8/5): Very good - Facilities. Clean and modern There were random cockroaches but given heat understandable
• Galina (6/5): Overall enjoyable stay - It was a good stay with great location, views as advertised and a smooth check-in and checkout. Comfortable bed in the bedroom and a sofa bed in the lounge area were as advertised. The place was clean for our arrival with a welcome pack and a set of keys. The place was booked for 3 people but we were given bed linen, towels and toiletries for 2. That was a downturn for us. we reported it after the business hours due to the late arrival, but we didn't get it that night. It was provided the following day only. Also, there was a minimum of soaps and shampoos (for 2 people), not enough for the family of 3 that stayed for 8 nights. Facility didn't provide any extra. Be prepared to get your own extras for longer stays. Perhaps the management should look into ensuring there are enough necessary items.
• Kelly (8/5): Very good -
• Tony (7/5): Good - Location Uncomfortable sofa bed. Limited hanging space. Not very clean.
• Helene (9/5): Clean and comfortable great location - The furniture was well kept, modern and comfortable. The view was lovely and the kitchen well equipped NA

Photos