Diamma Resort Conference & Spa
Location: Rruga Xixa, Kryemedhenje, Goglem, Durres Durres, Albania, Durrës, al
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation with Spectacular Views
State-of-the-Art Facilities: Enjoy the convenience of a restaurant, room service, and a 24-hour front desk. Stay connected with complimentary WiFi throughout the property.
Relaxation and Entertainment: Unwind in the indoor pool, dance the night away in the nightclub, and benefit from personalized assistance with the concierge service.
Beachfront Paradise: Just steps away from Shkëmbi i Kavajës Beach, with Golem Beach and Mali I Robit Beach also nearby, offering the perfect seaside escape.
Ready to experience a blend of comfort and entertainment? Book your stay at Diamma Resort Conference & Spa now!
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Nightclub
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Sauna
- Massage services
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Grocery deliveries
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Kids' outdoor play equipment
- Baby safety gates
- Lower bathroom sink
- Public Bath
- Emergency cord in bathroom
- Entertainment staff
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Visual aids: Braille
- Auditory guidance
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Broadcast Live sport events
- Supervised childcare/activities
- Shopping on site
- Television in common areas
- Nightclub
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Access to nearby indoor pool
- Self parking (surcharge)
- Beach umbrellas
- Pool sun loungers
- Offsite parking discounted rates available
- Private beach nearby
- Internet access
- Housekeeping on request
- Concerts/live shows
- Private picnics
- Wine release events
- Reception hall
- Indoor/outdoor pool
- Japanese garden
- Covered parking
- Secured parking
- Health or beauty spa nearby
- Swimming nearby
- Water tubing nearby
- Beach club nearby (surcharge)
- Beach toys
- Charcoal grill
- Rooftop garden
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Deluxe Room (2 Adults + 1 Child)
The spacious double room features air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Standard Double Room
This air-conditioned double room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Superior Double Room
This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Standard Triple Room
This air-conditioned triple room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Standard Quadruple Room
This air-conditioned quadruple room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Standard Family Room
This air-conditioned family room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Deluxe Quadruple Room
The spacious quadruple room provides air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Deluxe Single Room
The single room provides air conditioning and an electric kettle, as well as a private bathroom featuring a bath. This single room features a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 2 (1 Adults)
- TV
- Telephone
- Air conditioning
- Private bathroom
- Electric kettle
- Toilet paper
- Mobile hotspot device
-
Deluxe Double Room
The spacious double room features air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Deluxe Triple Room
The spacious triple room features air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 3 beds.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
-
Deluxe Family Room
The spacious family room provides air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom featuring a bath.
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
- Single-room air conditioning for guest accommodation
Guest Reviews
- ICHIDJOU FOMIN (10/5): -
- Meridian (10/5): We enjoyed the nearby attractions and also the wonderful sea. - A woderfull location near the sea. We went there for business but ended up staying for fun.
- murtezai (1/5): - Just place
- Cela (10/5): - I am so happy with my holiday experience at Diamma Resort. For sure I would come back!
- Shpresa (1/5): Will never stay there again. Do NOT recommend. - The property is amazing. Though not maintained. Onsite parking. The staff were rude, unhelpful not interested. Breakfast was an additional cost. Coffee was a vending machine that didn’t work or served just black coffee. The room was not cleaned, no fresh towels. No toilet paper throughout my whole stay.
- Guillaume (1/5): Ce n'est pas un hôtel spa 5 étoiles... - L’emplacement de l’hôtel est très bien situé L’hôtel est présenté comme un 5 étoiles, mais il ne correspond pas du tout à ce niveau. Le spa est annoncé mais en réalité fermé, officiellement pour des raisons médicales, mais il est évident que c’est pour économiser l’électricité. Après insistance, il a été ouvert, mais seul le sauna fonctionnait, le hammam était hors service. La salle de sport est mal entretenue, avec la moitié des machines cassées. Dans la chambre, il n’y avait pas de poubelle ni de lampe de chevet, ce qui est surprenant pour un hôtel de ce standing. La qualité de la nourriture est également décevante. En résumé, ce n’est pas un hôtel 5 étoiles... Passez votre chemin, il y a plein d'endroits qui sont un meilleur rapport qualité prix en Albanie.
- Lavdrim (8/5): -
- Sara (5/5): - L’hôtel en sois est bien mais ne vaut pas un 5 étoile malheureusement la propriété laisse à désiré C’est pas propre et la nourriture est pas bonne
- Klara (3/5): Užas i prevara - Lokacija u blizini plaže Rezervirala sam hotel sa 5 zvjezdica koji je nudio doručak u sobi, masaže, saunu unutarnji bazen, i ostale sadržaje. Od navedenog nismo dobili ništa. Sobe nisu bile u hotelu nego izvan hotela, nešto slično kao kompleks apartmana. Od sadržaja osim vanjskog bazena nismo dobili apsolutno ništa. Čistoća sobe je ravno nuli. Užasno prljavi ručnici, WC pun dlaka, kamenca i pljesni. Posteljina na krevetima prljava. Čistačica dođe tijekom dana kad joj se prohtije. Za 4 osobe ostavi 2 mala ručnika i 1 WC papir, bez da odnese smeće ili ne daj Bože da pomete stubište koje bude puno iglica od bora. Žalili smo se na recepciji nisu ni htjeli saslušati do kraja, rečeno je da smo dobili sve.
- Tolaj (3/5): -
- Anonymous (5/5): Passable -
- Oluwatosin (1/5): First of all the rooms are dirty and do not clean the toilet kept smelling of sewage they didn’t get us tissues, room se - Just the location It was dirty they didn’t clean, you don’t get what is advertised on booking, my stay was terrible
- Silvânia (5/5): I was cheated out of my room. - They phone’s didn’t work and they didn’t lend you irons’s they give different reasons to why. Their Spa was closed. I was given a room and later realized that I was cheated. I met some girls and they invited me to their room on my last night. It was there I saw that I didn’t in fact get my deluxe double room. If I didn’t meet the girls I would’ve never known. I also traveled solo so I think they took advantage of that.
- Denis (3/5): Poor - Pishina ishte mire, dhe vendndodhja. Lente për të dëshiruar shërbimi, shumë të pasjellshëm. Kujtojnë se paratë e atyre që vijnë nga jashtë vlejnë mê shumë. Pastëria duhet të ndryshojë.
- Markela (10/5): Exceptional -
- Rogert (5/5): Passable -
- Julian (6/5): Pleasant -
- Visi (10/5): Exceptional -
- Florent (10/5): Exceptional -
- Alissandra (8/5): Very good -
- Brisilda (9/5): Superb -
- Kazmi (8/5): Very good -
- Elona (8/5): Very good -
- Oyesanya (6/5): Pleasant -
- David (10/5): Exceptional -
- Nduta (8/5): Overall the stay was good 😊 - Everything about the property was just 👌.The room we stayed in was nice and comfy giving you a view of the hotels swimming pool and that of the beach.
- Abdul (7/5): Good -
- Heidi1977 (7/5): Good - The family room was huge, clean and nice. Location was good. Nearby restaurant, AVRA, was amazing! (Not part of hotel and a bit pricey but wonderful food and staff) Pool water didn't look very inviting. Hardly any staff around and breakfast buffet was rather messy (not enough staff to clean, no water, coffee from awful machine )...we were hoping to have a drink on arrival in the evening but at 9.30pm we could only order soft drinks or beer.
- Portia (7/5): The facilities are absolutely beautiful,my kids enjoyed they are pool lovers.exquisite ... - Spacious,cleanliness and good food,state of the art room design No shower gel,no bathroom mat and the cubicle or shower head kept leaking.My biggest disappointment was a kettle with no tea nor coffee, was l suppose ask,well l ddnt think so for a 5 star.More-so ,l don't know if l missed it but put may you please put it in your description to say the property is 2pin plugged.
- Apartament (10/5): In Diamma Resort it was wonderful experience! The food is delicious and very way! Staff are very friendly and very helpf -
- Mezher (7/5): Good - They gave us one key for our room for a family of 4. If you lose the key they charge you 25€. Moreover they do not towels for the pool for free. If you need some you have to buy it.
- Florin (6/5): Pleasant -
- Tomáš (9/5): Superb -
- Gjeraldina (9/5): Superb -
- Iris (2/5): Wll never visit again - The only good thing was the Italian restaurant. The food was pretty good and the staff was also very polite and nice. Also the room was spacious and clean. So many things that were not suitable for a 5 star hotel. First the location was very difficult to find through google maps. The minibar was empty, and when we ordered water from room service it took them more than 40 min to bring it, so we cancelled and went to get it ourselves. No towels available, the breakfast was awful and the staff were undertrained and seemed like they hated being there ( i guess they have management issues).
- Valon (9/5): Superb -
- Shanto (7/5): Good -
- Besnik (9/5): Superb -
- Ellie (5/5): Passable - Nice and comfortable bed It doesn’t deserve 5 stars. Breakfast was very poor,
- Brian (9/5): Superb -
- Edlira (7/5): Good -
- Klaiqi (10/5): Exceptional -
- Elona (7/5): Good -
- Qendrim (4/5): Disappointing -
- Koci (10/5): Best Hotel in Albania - Hoteli qe meriton 5 yjet ne cdo aspekt,super sherbim, miresjellje nga stafi.Super kushte, pasterti. Pishina indoor me uje super te ngrohte.Mengjesi super.Raporti cmim -cilesi super I justifikuar. Patjeteter do kthehem prape
- Orget (10/5): Nice, clean, quiet place to relax as a family. Hotel was beautifully decorated - Rooms were very clean and spacious Nothing to not like
- Brahja (10/5): Exceptional -
- Anonymous (9/5): Superb -
- Alan (2/5): Will not return there - Food was terrible: three mornings; first was fair, second was dreadful and with poor service and screaming coming from the kitchen and third was no staff in the kitchen it seemed, only breads and jams Two or three staff were helpful, others were firmly not Most things Rooms were entirely bare Air con did not work Wi fi kept dropping out Constant noise entrance being worked, heavy construction, by day; over loud disco music over a PA system by night Room poorly cleaned
- Saad (6/5): Pleasant -
- Gruber (4/5): Disaster - Not recommended at all!! The kind of hotel that is probably “functioning” normally during the high season but left abandoned the rest of the time It was also ok and maybe a 5 stars the first year but soooo far from a 5 stars for every possible reasons.. not even talking about the euro asked to borrow a towel for the swimming pool, the breakfast that you would expect from a 2 stars. Disaster! Oh yes and we booked it because of the spa that we discovered closed for month. Obviously in an “abandoned” hotel.. Everything
- Becker (10/5): Exceptional - Everything was perfect and very comfortable. We will definitely come back again.
- Kaja (4/5): Never again - big rooms worst breakfast ever, dirty restaurant, sticky tables, unwashed plates. The beach is totally dirty! staff not very helpful. Overall a tragedy
- Milad (6/5): Had to stay - The location of the hotel is great, and the rooms and corridors are super clean. The swimming pools are very good, and the private beach is really nice. The rooms have new furniture and they function well. The breakfast was not even good; the coffee machine, which does not usually work, gives away an impossible-to-drink coffee, and for good coffee, one has to pay. The plates were not clean, and in general, the restaurant was not to the level of the hotel. There is no tea to buy at the '5-star' hotel. Another issue with the hotel is the towels. They do not allow guests to take the towels to the beach and swimming pool, and the pool's towels (which you must pay for) run out quickly, and thus, there goes your chance to swim. Every time, we had to start a scene to get some towels. Even with paid towels, you must return them before 6 p.m. The staff are helpful, but also they usually deal with a lot of groups, and for any matter, you may have to queue for about 10-15 minutes. They force you to wear something on hand which shows you are a guest at the hotel, but even with that some of the staff usually ask you why you are at their beach. In general, I think they need more professional staff.
- Wanqi (6/5): Pleasant - The room is big and the position is really great. The details of the interior are not very satisfactory. No cups, no tea, no shower gel. I need to ask reception to get them.
- Klevisa (1/5): Bad -
- Angie (10/5): Exceptional - This hotel deserves more than 5 stars. We had a really great stay, will definitively come back!
- Jilissa (10/5): Amazing experience.. we will come back - a fantastic place to stay!
- Dietmar (4/5): If there hadn't been so much loud pop music every evening/night, it might have been pretty nice. - Breakfast was rather limited. There were no proper cups (only plastic). But the seating area outside was nice. It was impossible to sleep before 23:30 due to extremely loud music coming from an establishment about 50 m away. At one occasion, there seemed to have been a private festivity at around 24:00 with fireworks. It was horrible.
- Hossain (2/5): Very bad service. Not recommend. - Seaside view was good. The room was large and mostly clean. The room lacked basic amenities like an ironing table, hand wash, glasses, and so on. The breakfast was mediocre at best. The stuff did the bare minimum, and the customer support was basically non-existent. I asked the receptionist to get me a taxi, and they got me a random guy with an old car, which was not a taxi. On top of that, there was loud music every night right next to the hotel.
- Ann-kristin (6/5): Pleasant - Good location, nice pool area, and nice beach club at the beach. Good size on the rooms. Need to pay €1 to borrow pool towels, already out of towels around noon. Lot of improvements to be done on the cleaning, both in the room and common areas. Shower on our bathroom was clogged, and flooded the whole bathroom. Breakfast was poor, few choices (no sliced meat of any sorts, no bacon, no sliced cheeses, few options). Very caotic, load and messy.
- Behare (10/5): Exceptional -
- Maria (10/5): Exceptional -
- Anonymous (10/5): Everything was good - Everyone was nice
- Busato (1/5): Nice looking place, terrible service - The property was ok it looked nice the staff was super disorganised, our room was supposed to be ready at 14:00 and we got it at 19:00, but there were no towels and we had to wait for them another 40 minutes. We went to have breakfast at 9:30 most of the food was gone, so yes at the beginning there was a great variety but they were not refilling anything. We complained with the staff and they didn’t do anything or tried to solve anything
- Veliu (10/5): Was very pleasant - It is a stunning place and the beach is wonderful we all had fun and there were a lot of places to visit nearby as well. With 2 restaurants and the Beach bar everything you need is there
- Milan (8/5): very good accomodation in good location, but hotel cannot be rated as five stars - breakfast and dinner was very good - great election of food free of charge nice outdoor and indoor pool, really close beautiful beach accept of dogs in hotel -in moslim country very rare hotel have 5-stars, price is depend of this, but there ere many little things that should not be in such 5 star hotel. empty mini bar payment for refreshment in swimming pool bar and another charged servise(loundry service, etc....) must be immediate it was impossible to charge on room number two days we wait or towels, personal vas friendly, but personal management could improve
- Ajsela (7/5): Good - Proximity to the beach Breakfast was poor
- Shanto (7/5): Good - Struktura e bukur, ambjente te bukura, gjelberim. Pishina hapej ne 10 a.m. (orar qe rekomandohet te mos rrish jashte) Djali i peshqirave ne 9.18 a.m. nuk ishte aty (duhet ta prisnim 10 min se po pinte kafe) Shezlonget ne plazh te vjeter, vendosur shume ngjitur. Beach bari me volum shume te larte. (Edhe ne mengjes heret vijonte me ate volum). Mengjesi dhe ushqimi mesatar. Buka ne restorant 🙈 Dhoma mire por nuk kishte as gota, jo me makine kafeje apo uje. Ne tualet vetem shower gel/shampo.
- Leen (6/5): staff wasn’t very helpful, breakfast didn’t have many option. service not good for 5* hotel - facilities nice but 2 nights in a row couldn’t use spa and pool areas due to some filming activities but it wasn’t communicated to guest. bad surprise with kids location and room
- Ndreu (7/5): the management needs to justify the luxury of the hotel - -The hotel was nicely designed. -Sanitary ladies were very nice they just need better manahement. I understand that they are new in the bussiness but there are a few things that they can easily fix. - There was no explanation that we had to let the receptionist know if we wanted to have our rooms clean. - The staff needs more coordination among each other ; i was told different things about the towels some wanted to charge and some not. - No clear indication that the spa and gym were not available.
- Nenti (10/5): Exceptional -
- Avdyl (10/5): Exceptional -
- Nina (10/5): Exceptional -
- Monica (1/5): Extremely disappointing accommodations, deceiving photos, and waste of money. - I did not get the room I booked. The room had none of the amenities from the photos. There was a tea kettle, but no coffee cups or glasses to drink from. No furniture as in the photos, not even a chair. The air conditioning system did not work and it was hot in the room. Opening the window was not a solution as there was a loud dance party in the neighboring hotel until 3am. The breakfast was despicable. The food warming containers had no warming devices. All of the food was cold (eggs and sausages) The only option for children were uncooked pancakes with no jam or syrup. There was cereal, but no bowls, spoons, or warm milk. The photos on the website show gourmet food, but this is all clearly for show because none of that was offered. The name of the hotel says that it is a spa. I went to check out the spa in the basement, and found dark empty rooms with furniture piled up in them. The indoor pool had so much chlorine that my daughter's eyes had a bad reaction. This is in no way a five star hotel and a total waste of 140euro for one night of misery.
- Anonymous (9/5): Superb -
- Kerem (7/5): Good -
- Teja (10/5): Exceptional - Very clean hotel, my children enjoyed indoor pool, it's very nice ambient. The breakfast was amazing, service was top.
- Florent (9/5): Superb - Overall everything was great, the hotel by himself is of high standard and beautiful. Staff ++ If I have to get picky few equipments were missing especially in the bathroom
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