Shinjuku -JX house SJ0284

Location: 1-chōme-28-3 Kitashinjuku, Tokyo, jp

Star Rating: 7.2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Air conditioning
• Non-smoking throughout
• Free wired internet
• Internet access

Rooms Available

• Two-Bedroom Apartment with Balcony

  The unit has 4 beds.

  Max Occupancy: 6 (6 Adults)

  • Private bathroom

• Two-Bedroom Apartment with Balcony

  The unit offers 4 beds.

  Max Occupancy: 6 (6 Adults)

  • Private bathroom

• Two-Bedroom Apartment

  The air-conditioned apartment features 2 bedrooms and 1 bathroom with a shower and a hairdryer. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, kitchenware and a microwave. This apartment has a washing machine, a dining area, a flat-screen TV and a balcony. The unit offers 4 beds.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Dining area
  • Electric kettle
  • Stovetop
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper

• Two-Bedroom Apartment

  The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Private bathroom

• Two-Bedroom Apartment with Balcony

  The unit offers 3 beds and 1 futon.

  Max Occupancy: 6 (5 Adults)

  • Private bathroom

• Two-Bedroom Apartment with Balcony

  The unit has 4 beds.

  Max Occupancy: 6 (6 Adults)

  • Private bathroom

• Two-Bedroom Apartment with Balcony

  The unit has 4 beds.

  Max Occupancy: 6 (6 Adults)

  • Private bathroom

• Two-Bedroom Apartment with Balcony

  The unit has 4 beds.

  Max Occupancy: 6 (6 Adults)

  • Private bathroom

• Two-Bedroom Apartment with Balcony

  The unit offers 4 beds.

  Max Occupancy: 6 (6 Adults)

  • Private bathroom

• Two-Bedroom Apartment with Balcony

  The unit offers 2 beds and 2 futons.

  Max Occupancy: 6 (6 Adults)

  • Private bathroom

• Two-Bedroom Apartment with Balcony

  The unit has 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Private bathroom

• Two-Bedroom Apartment with Balcony

  The unit offers 4 beds.

  Max Occupancy: 6 (6 Adults)

  • Private bathroom

Guest Reviews

• Megumi (8/5): 駅近、家族向け - 駅から近い オーナーが当日でもすぐに対応してくれた 質問にもすぐに返信してくれ親切 忘れ物もちゃんと預かってくれた 洗濯機がないと思ったらベランダにあった 周りにはスーパー、コンビニ、飲食店など便利 近くにあるパーキングは駅近のためか割高 浴槽がない、シャワーだけ トイレが狭い
• Tim (6/5): -
• Watabe (8/5): - Great location and great price Beds could be more comfortable
• René (10/5): - Reaction time for every answer over Booking was amazing 🙏🏻
• Nicholas (10/5): -
• Benedetto (6/5): - Posizionata in una zona tranquilla con tutti i servizi e non molto lontana dal cuore pulsante della città.
• YI PING (8/5): -
• 이 (8/5): -
• Angelos (10/5): -
• Florence (10/5): - Very close to shops on main street and about 5-7mins walk to train station its only 1 stop to Shinjuku main train station Everything was ok the apartment was spacious, enough space to move around and store luggages for me and 2 grown teenagers. The beds were clean and comfortable. We highly recommend this place for a family. It's a bit old unit but we would stay there again if we go back to Japan.
• Askar (6/5): Расположение достаточно удобное. - Расположение. Отсутствие лифта, но это некритично.
• Catherine (9/5): -
• 昱廷 (3/5): - 空間很大！可以平放三顆行李箱 除了第一晚有熱水，其他三天都忽冷忽熱！ 第三天蓮蓬頭還沒有水，只能坐著洗澡！ Hot water was only available on the first night. For the remaining three days, the water temperature fluctuated constantly between hot and cold. During the last two days, the water pressure dropped so low that the shower head produced no hot water at all. Although I contacted the host, the issue couldn't be fixed because the replacement pump was the wrong model. This was extremely inconvenient." 初日の夜以外、お湯の温度が非常に不安定で、3日間ずっと熱くなったり冷たくなったりを繰り返していました。さらに最後の2日間は水圧が極端に弱まり、シャワーからお湯が全く出なくなりました。ホストに連絡しましたが、用意したポンプの型番が違ったようで、結局滞在中に修理されることはありませんでした。非常に不便で残念な宿泊体験でした。
• Vladimir Stojković (7/5): -
• Riza (8/5): -
• Lawrence (8/5): - La ubicacion y relacion calidad precio
• Arie (1/5): HORRIBLE - Do not stay at this place, the description of the apartment is a complete lie. There is no living room, no balcony, you can’t move in the rooms or the bathroom. The place is filthy, walls and floors are peeling, mold all through the kitchen, cracked glass above your head, disgusting smell as soon as you walk in. It clear its maybe a one bedroom converted into a two bedroom. Hated my stay here, booking.com did nothing to change it. They will make you stay here as their protocol is contacting the owner and confirming as if the owner isn’t already deceiving its guests. They couldn’t care less if you slept in a dirty shoe box as long as you managed to “check in”. BEWARE Do not stay at this place, the description of the apartment is a complete lie. There is no living room, no balcony, you can’t move in the rooms or the bathroom. The place is filthy, walls and floors are peeling, mold all through the kitchen, cracked glass above your head, disgusting smell as soon as you walk in. It clear its maybe a one bedroom converted into a two bedroom. Hated my stay here, booking.com did nothing to change it. They will make you stay here as their protocol is contacting the owner and confirming as if the owner isn’t already deceiving its guests. They couldn’t care less if you slept in a dirty shoe box as long as you managed to “check in”. BEWARE
• Vasil (10/5): - Excellent location, perfect for exploring
• Maud.Grd (9/5): Appartement très bien situé - Le propriétaire a pris soin de nous. L'appartement est très bien desservi, non loin de Shinjuku. Il a été propre et la literie très bien.
• Itsjessinx (1/5): Despite having a nice location, it is unfortunate that the conditions of the apartment were so poor. - Unfortunately, for our stay the only highlight that I can discuss is the location of the stay. It is near a train station and is surrounded by plenty of food options - however the conditions of the stay were enough to negate these positives. As mentioned, the stay did not meet our expectations and was not satisfactory - to the point where we made the tough decision to change accomodation. The apartment itself had poor hygiene, the couch had numerous stains, as well as a strange stain in the shower. In one of the main bedrooms the window had a larger crack in it, and even with the aircon running (which we had difficulty with) the room was still relatively cold especially because we were visiting Japan during the winter. We ended up wearing our outerwear to bed and grabbing the extra quilts from the other room to stay warm. The lights in the main room of the apartment did not work consistently (which I have a video of) and not to mention the main room did not have heating - meaning that the living room, bathroom, and toilet were very cold. Overall, the apartment was not very sanitary and it was noticeable that the cleaning service was not done with care as the floors had some "crumbs" (not sure how else to describe them) along the skirting of the walls. At the entrance the wallpaper was also peeling off. Aside from these details, we also noticed that the accomodation we were staying in did not correlate with any of the images listed at the time. There were similarities such as flooring, but none of the rooms matched to what ours looked like. I have attached some images that I took which shows these conditions. It is unfortunate that our stay was not enjoyable and we chose to leave, but I wanted to share our experience as a lot of the reviews for this stay are positive and we had a different experience. The owner of the building was initially receptive in wanting to aid us with the heater, lighting, and other issues, however, at that point the other conditions of the apartment ruined our experience. Now the owner has not been responding to either myself or booking.com in regards to a refund, so be aware of this as well. Have a nice day :)
• BYEON (9/5): 아주 만족스러운 숙소였어요 - 방은 작더라도 침대 4개가 있었고, 거실도 있어서 숙소에서 가볍게 지인들과 같이 시간 보내기 좋았습니다. 침대 두개는 큰사이즈였는데 침대도 편안했고 작은 침대 사용한 지인들도 괜찮았다고 하더라구요 위치상 오쿠보역에서 도보로 5분 정도 걸린거 같고, 근처에 패밀리마트 세븐일레븐도 있어서 편의점 이용하기도 좋았습니다 한적한 주택가여서 조용하고 좋았어요! 신주쿠나 시부야 등 도심 부근으로 이용하실분들에겐 최적의 비용과 장소인거 같습니다! 호스트분도 응대가 빨랐어요! 1. 드라이기 : 일반적인 일본 숙소 드라이기보다 좋았으나 헤드 부분이 고정이 안되는게 아쉬웠어요 2. 욕실 : 샤워하는 부스가 너무 작아서 이부분이 조금 아쉬웠어요
• Almog (1/5): - Nothing at all First, the owner is awful. Not helpful at all. I booked the stay from my saved hotels in booking on mistake, when I was in Tokyo. 5 min after booking, I notified the owner and asked for a free cancellation, or with a small fee. He just told my he's sorry and did nothing. I booked for 4 days, the first day, I obviously didn't use coz I was on my way from kyoto to Tokyo. The second day, I arrived at the location, a dumpster would be a compliment! The apt was disgusting, filthy. I stayed for the night, to tierd to even look for a solution. The apt was cold as ice, the small a/c could barley heat it. And the insolation is non existent. Wind is getting it, from the door, from the windows, from the corners of the wall. And the noise! It's like sleeping outside in the street. Even the outside smell got in easily So after the first night, which I could barley sleep. I booked other hotel. Left the key inside and never looked back. I swear to God, I slept in road side motels, dorms, tent in the wild, I did 3 years in the army. I'm not spoiled or something. But this apt broke me.
• dan-feng (9/5): -
• Caro (10/5): - la ubicación
• Barbara (9/5): - It is good location. Very close to train station, a lot shops, a restaurant. Its waking distance to some atractions. Its bathroom very basics. A cold water in the sink.
• Cardoza (3/5): - nothing the location far from station
• Jorick (7/5): - Bedden waren erg confortabel en de locatie is ideaal met een grote supermarkt achter het gebouw. Hoofdkussen van de bedden zijn erg hoog. Was mooi geweest als er wat verschillende soorten kussens aanwezig waren geweest.
• Julija (10/5): We really enjoyed the stay, the host was very thoughtful and accommodating! - Really comfortable and tidy -
• Michael (8/5): - Location, bed size, luggage storage, shower space Toilet space is very small
• CHANDAN (1/5): Not good - Overall, Wash room and apartment surface level was very much difference, even you can fall down very easily, same was balcony. Washroom was smelling, no proper maintenance was done, no proper check in information where apartment key is available, Wi-Fi information not pre- check In Shared. Even after 6 night and 7 days stayed, no bedsheet and towel was changed, bed sheet and towel was dirty. very bad management of such things. Even daily waste was also piled up 7 days, really horible.
• Tadeo (10/5): - The room was exactly what we needed for our trip. A good cozy place near the train station.
• Yassine (10/5): -
• Yusup (10/5): -
• Ao Xian (7/5): - Good location, 15 minutes walk to Shinjuku and 5 minute walk to Okubo. There are also plenty restaurants and stores around like a 24 hour pharmacy and a supermarkt. There is no good isolation. So when it is cord outside, it is also cold inside.
• Milca (7/5): This place has so much potential, just needs some renovation! - The location was good the space needs some renovation, there was a machine in the balcony that was making a really loud noise in the night and the bathroom had a water leak
• Sébastien (8/5): -
• 준섭 (10/5): -
• Yohanes (8/5): -
• 林 (9/5): -
• Sophie (9/5): Super logement - Super logement bien situé à 10-15 mins à pieds du centre de Shinjuku
• 雅倩 (8/5): - 近新宿交通非常方便，外面就有藥妝超市可以買，但沒有電梯，不能爬樓梯的旅客需要稍微留意，我們剛好被安排在最樓上，上上下下爬到有點怕😅 洗澡水忽冷忽熱，增加床位的被單有點泛黃
• Marites (9/5): - good location. accessible to train stations and convenience stores
• Mari (5/5): -
• Wong (7/5): Comfortable above average for the price i can't complain - Location was good, it is a little run down but most of the facilities are working and in good condition. It is a little run down and it could have been better. Other than that i don't have much complains as it fits the budget.
• Caylum (8/5): -
• Melanie (8/5): - Die Unterkunft ist sehr gut gelegen. Öffentliche Verkehrsmittel sind in nächster Umgebung, genauso wie Supermärkte, Restaurants und kleine Parks. Man kann sehr gut zu Fuß sich fortbewegen. Die Unterkunft selbst war sehr spärlich eingerichtet, aber es war alles vorhanden was nötig war. Sauber und die Betten waren auch komfortabel.
• Oyuntuya (4/5): - トイレ タオルがなかった
• Defauwes Baste (8/5): - Le confort des lits et la proximite des magasinpas Pas d eau chaude mais remplacement de la pompe vite résolu.
• Brendan (10/5): - Excellent accommodation, well situated, clean and with all facilities. Each bedroom had a split system, and a powerpoint. Shower was great temp and pressure. About 7 minutes walk from the nearest JR station, and a 15 minute walk to Shinjuku. The host was great with communication and ensured our every need was met.
• Patrycja (8/5): Best location - The location is great, you are on 2 trainlines, giving you access to all of Tokyo within minutes. You can even walk to Shinjuku, which we did several times. For famillooking to stay here, there is a grocery store (Olympic) across the street. Overall, the property was very comfortable but for my preference I would have like a softer mattress but this is purely a personal preference. The home met all our expectations.
• Shaira (7/5): 1 towel per person for the whole stay! JR train 10 min away, Tokyo subway is far - Had aircon and convenience stores nearby with lots of restaurants JR train is 10 min away, Tokyo subway pass is cheap but difficult to use if you int his stay as the metro station is far. 1 towel per person for the whole stay!. Would suggest to bring your own if staying for more than a day. Be careful with the hot water, need to wait a while for it to come Nowhere to put/hang things on the toilet when shworing.
• Mai (10/5): Best value for money and great location - The place was quite spacious considering the location being close to shops, train station and all required facilities. It was also quite away from all the business. Very good value for 2 bedroom 4 bed room home. We enjoyed our stay and would recommend.
• Before (2/5): - Location was great. Close to Okubo station, 7/11, Family Mart and Pharmacy. Short walking distance to restaurants. Our room was not featured in any of the photos therefore was not like the photos. For a family of four, we only had a small table with two chairs, 2 of us had to sit and eat on the floor which was inconvenient and unhygienic, there were two seater couches in the photos but we didnt have a couch in our room. we only had 4 towels for 4 people for 2 weeks. We paid for a balcony with a view and a washing machine, we got a balcony we weren't allowed to use and was blocked by scaffolding. Water pressure snd temperature was inconsistent often having cold showers. No tv, no face clothes, lack of working power points. The add is misleading and this was easily the biggest disappointment of our trip.
• Shirly (3/5): -
• Daniel (6/5): -
• Thomas (8/5): -
• Maria (1/5): Below expectation, description was not delivered as promised, beware. no wifi, no washer, no balcony - Place did not deliver what was promised, no wifi, no balcony, no washer. dirty and below expectations.
• Ravichandran (10/5): - Good location
• YUKI (4/5): -
• Moreno (7/5): Solid spot with a great location, works as a place to sleep - Great location, walking distance from shinjuku station and nightlife areas so you can easily miss the last train and be fine. No elevator, found cockroaches by the door of one of the rooms
• MARÍA ISABEL (5/5): - La ubicación Las instalaciones, en uno de los dos apartamentos no había televisión y faltaban toallas para el baño. Las zonas comunes del edificio estaban sucias. Además el edificio está en obras y está cubierto de andamios.Finalmente el menaje es insuficiente
• Joy Clement (8/5): -
• Diego (5/5): - Economica Spazi stretti, arredamento obsoleto, poca attenzione ai dettagli
• Diego (5/5): - Economica Spazi stretti, arredamento obsoleto, poca attenzione ai dettagli
• Shan (6/5): -
• Valentin (4/5): - Die Unterkunft war größer als erwartet und in der Nähe gibt es nicht nur Konbinis, sondern quasi gegenüber auch einen großen Supermarkt. Die nächste Bahnstation ist fußläufig in wenigen Minuten erreichbar. Während des Aufenthalts im August 2025 war das komplette Haus eingerüstet, sprich man hatte keine Aussicht und konnte den Balkon nicht nutzen. Einmal wurde frühmorgens gebohrt. In einem Schlafzimmer war ein Fenster gebrochen. Die Unterkunft wirkt abgewohnt und könnte sauberer sein, ein Vorhang war komplett verdreckt, das Sofa hatte Flecken. In der Küche gibt es fast kein Geschirr.
• estelle (8/5): -
• Estefania (1/5): Solo sino te queda otra - Estaba sucio, la lavadora no estaba en funcionamiento y no había personal que atendiera las consultas . Mal en general . La limpieza y organización
• Charlotte (10/5): - Property owner is lovely. The location is convenient and overall had a great stay! Clean facilities and the air con was a life saver in the heat of Japanese summer. The instructions you receive for check in are a bit confusing in relation to the air conditioning remote, and where the trash disposal and laundry machine is located.
• Rick (7/5): -
• Rizwan (5/5): Passable - Check in process , very bed , we got all info just few mintes before. No parking facality , Parking around aprtment very expensive. so if you have a your own vehicle dont book the place. minimum pernight you need to pay 5000 Yen. In the center city, Perfect food area, Lot of shopping options, Night ,ife.
• Geraldine (8/5): Lovely stay in Shinjuku JX house - Great location, quieter area but within easy walking distance of shinjuku and short walk from Okubo train station and shin okubo train station . Clean and very functional. Beds were comfortable and apartment had everything you would need for stay. Great communication. A small table to eat at would have been nice. Compensation for stained bed linen on one single bed (my son was sick) of 30000 yen seemed excessive.
• Berrin (8/5): Very good - Spacious and clean
• Li (9/5): Superb - Great location, comfortable beds Bathroom and shower are a little bit outdated.
• Jocbi (8/5): Very good -
• Elno (10/5): What I liked about the experience was how the staff solved the problem on our check-in. - It was perfect for our family and the location is good. Difficult to carry the luggage from the ground floor up.
• Marites (10/5): It's all worth it - Location No elevator
• Jihan (10/5): Exceptional - Very clean n comfortable mansion.. This mansion has no stairs. But it doesn't matter since the stairs aren't too high
• Jaclyn (7/5): Convenient location, basic accommodation - Location was central to station and food options, not far into Tokyo city Low door entries - my son hit his head a number of times and there was no hot water
• Jessica (10/5): Exceptional -
• Leonardo (10/5): Exceptional -
• Prinya (7/5): Good value accommodation in Shinjuku - It’s a good value for the size of the space. The location is convenient to the Okubo station on the JR line and halfway between Shibuya in one direction and Koenji to the west. There is a nice grocery store nearby, Olympic Supermarket, and a coin operated laundromat nearby to dry clothes washed in the apartment’s dryer. The apartment is on the 3rd floor with no elevator, so if you are travelling with heavy bags be aware of that. There was a smell in the room and underneath the bed was dusty.
• Hadsachai (8/5): Very good - The location is great, very close to a train station so travel is a breeze. The rooms are also spacious for the price and the host has been polite, responsive, and very helpful. There are some stains in the bathroom and living room that are slightly unsightly, but nothing major at all or beyond that.
• Tin (7/5): Good -
• Vincent (4/5): Disappointing - The location and just the location. No Service at all
• Isaac (10/5): Exceptional - The heated toilet seat was very nice. Unit was also very clean.
• Phooilin (6/5): Good location but there's no elevator and the unit is quite rundown. - The location was good with easy access to the train station and various convenience stores and restaurants in the vicinity. The neighbourhood was busy with shops of all trades. The best part of the location was the rental car shop within walking distance. The listing did not warn that there was no elevator. The signboard at the entrance of the building reads AOI TERRANCE instead of Shinjuku JX House. We had difficulty identifying the building even with the help of a few kindhearted locals. The interior of the unit is very rundown and the toilet reeked of an unpleasant smell. There was not enough room space to open 4 luggage bags. Though the unit has 4 beds to cater to 4 persons, there were only 3 stools. The only extension cord is very short and could only be reached under the table, hence only 1 device could be used at any one time. An additional extension cord was however provided much later after we requested. All the beds were too soft to hold the body. No hand towel and floor mat was provided, making it inconvenient for 4 occupants to keep the unit clean and dry.
• Tomita (10/5): Exceptional -
• Martijn (10/5): Exceptional - The beds were very comfortable and the place was very clean!
• Xiaochan (10/5): Exceptional -
• Pak (5/5): Passable - - This is likely the worst apartment I booked here, probably because it is newly joined booking.com so there is not much comments for reference. I booked this one since it is near Shinjuku which is the start point of a running race I joined. Near the time I check-in, the apartment sent me an email that my stay was on 3rd floor but there is no lift which is beyond my expectation. There is 2 bedrooms in this apartment but the television is not in the living room but in one of the bedroom. Surprisingly, the TV is not work because the is no TV antenna cable connected to the TV. No table is provided in this apartment. The toilet is unacceptable small. For example, I am 176cm tall and there is only 3 or 4 inches in front of me after I have sit on the toilet bowl. For the bathroom, the shower gel and shampoo are just put on the floor. Lastly, for the room I slept which is near the corridor, in the last night I stayed, it was very noisy around 4-5am, it seems the sound of starting of an engine of a car. It is the first time I made comment here since it is really not a good experience.
• Masud (7/5): Good -

Photos