Isla Mulata, Islas del Rosario

Location: Cartagena, Isla del Rosario, Isla Grande, Isla Grande, co

Star Rating: 7.6 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Nightclub
• Guest education on local ecosystems and culture
• Non-smoking rooms
• Air conditioning
• Room service
• Terrace
• Family rooms
• Pets allowed
• BBQ facilities
• Tour desk
• Hot tub/Jacuzzi
• Private check-in/check-out
• Board games/puzzles
• Shuttle service (additional charge)
• Concierge service
• Allergy-free room
• Kid meals
• Outdoor furniture
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Access to health care professionals
• Delivered food - securely covered
• Television in common areas
• Nightclub
• Snorkeling on site
• Pool sun loungers
• Private beach nearby
• Private picnics
• Wine release events
• Japanese garden
• Fishing nearby
• Beach club nearby (surcharge)
• Hosted evening meal (reserve)
• Beach toys
• Guest education on local ecosystems and culture
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Family Suite

  Boasting a private entrance, this air-conditioned suite includes 1 bedroom and 1 bathroom with a shower. This suite offers a wardrobe, a TV with satellite channels and sea views. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Fan
  • Private bathroom
  • Satellite channels
  • Private entrance
  • Private pool
  • Wardrobe or closet
  • Additional bathroom
  • Linen
  • Outdoor furniture
  • Toilet paper
  • Salt water pool
  • Plunge pool
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Fire extinguisher
  • Hand sanitiser

• Bungalow

  Featuring a private entrance, this air-conditioned bungalow consists of 1 bedroom and 2 bathrooms with a shower. This bungalow provides a wardrobe, a TV with satellite channels and pool views. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Fan
  • Private bathroom
  • Satellite channels
  • Private entrance
  • Private pool
  • Wardrobe or closet
  • Additional bathroom
  • Linen
  • Outdoor furniture
  • Toilet paper
  • Salt water pool
  • Plunge pool
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Fire extinguisher
  • Hand sanitiser

Guest Reviews

• Ricardo (8/5): -
• GB (9/5): -
• Stefhania (8/5): -
• Guest (7/5): -
• Leonor (6/5): - . Estaba todo orientado a quien va a hacer pasadia de un día. Cuando se van los contingentes de tours queda todo sucio y nadie acomoda aunque queden personas que se hospedan. Tampoco hay refrigerador ni posibilidad de tener tu comida, y la carta es muy pero muy acotada. Ademas no tiene playa y la única playa libre y pública está en la otra punta de la isla. No recomiendo.
• Pauline (9/5): Un havre de paix, quel bel endroit - L'endroit est magnifique. Très relaxant, avec beaucoup d'arbres, on est dans la nature et cela garde un peu de frais. Et comme l'eau est belle ! Les chambres sont spacieuses également. Une maison abandonnée de Pablo Escobar juste à côté! Petit point: certaines chambres sont proches les unes des autres et peuvent ne pas être bien assonorisées.
• Mileidis (10/5): Hermosos espacios, buena atención del personal. -
• Catalina (4/5): Fue una experiencia decepcionante - El ambiente y la vista, y contaba con servicio de bicicletas y kayak incluido sin costo adicional. El hotel se quedó sin agua por varias horas, aunque nos dieron una compensación por ello. El personal comienza hacer bulla muy temprano a las 7 am. Se preocupan más de las personas de los tours más que los huéspedes.
• Julian (7/5): -
• Xiomara (8/5): - Tenia unas piscinas mirando al mar que eran preciosas, en la habitación se estaba agusto con el aire y se dormia bien. Los camareros muy atentos. Habia hormigas en la cama, la comida era especialmente cara, nos teniamos que ir al pueblo a comer. Creo que mejorarian si dejasen ese precio de comida para las excursiones, y pusiesen un precio decente para los que se alojen.
• Acosta Arango (7/5): - La chambre Le bruit à 7h du matin pendant qu'on dort, musique ménage et discussion à la porte de notre chambre. A savoir que le menage peut être fait après les déjeuner et que les visiteurs sont partis, mais non tout reste dans l'état jusqu'au lendemain
• Frans (6/5): -
• Carmen Alicia (6/5): - Aunque es un hotel frente al mar, no hay playa cerca. El precio de la comida es muy elevado.
• Jacob Anthony (10/5): -
• JEANET (8/5): - La tranquilidad Que son muchos turistas de pasadia, invaden la privacidad, se pierde la magia del sitio.,
• Elias (4/5): - Las instalaciones Muchas personas para el lugar pequeño
• Neyla (7/5): - Las instalaciones están descuidada La alimentación es un poco costosa Y desayuno regular
• Yuliana (9/5): Renovador - La atención, la vista, la comida, que preservan y cuidan lo natural, las actividades que ofrecen y el gatito. Creemos que podía ser más lindas la habitación y el baño
• García M (6/5): Tranquila - La gente, la atención, la habitación Las fotos no corresponden al estado actual del hotel, si bien es agradable está bastante descuidado deberían poner fotos actuales
• cristina (7/5): -
• Maaike (5/5): - De kamer wat mooi ruim en netjes, heerlijk groot bed Super druk met dagjes mensen en keiharde muziek. Als die weg zijn zit je alleen dat is prima. Je kan vanaf het hotel het water niet in wel twee kleine badjes. Kamers zijn ruim bed is heerlijk groot, badkamer wat gedateerd. Vriendelijk personeel maar het eten mega duur voor wat je krijgt. Ook zou er ontbijt bij een overnachting zitten, want we betaalde al €100 per nacht. De thee was op en we kregen twee gefrituurde eieren (arepa’s) als ontbijt met paar stukjes fruit. Gevraagd of er nog iets zou komen maar dit was het, of bij betalen. Zou dit niet aanraden.
• John (9/5): Superrrrrrrrr - Vista al mar y su atardecer fue genial, un punto a favor es la amabilidad de su gente. Pueden mejorar la presion del agua en la ducha, habían momentos que el agua era salada en los lavamanos.
• Conor (9/5): - Location, privacy, setting all perfect. Menu not cheap but food was delicious
• Mayerlin Alarcon (10/5): -
• Ana (1/5): -
• Zuzanna (7/5): - Piękna lokalizacja, bungalow dobrze utrzymany, dzialająca klimatyzacja, miła obsługa, dobrze zagospodarowany teren. Bardzo skromne śniadanie z połową kubka kawy, bardzo wysokie ceny w hotelowej restauracji w porównaniu z innymi na wyspie.
• Anna (8/5): - Un petit coin de paradis, avec prêt de kayaks Un peu de monde quand les bateaux de touristes debarquent pour passer la journée
• Barbara (9/5): - Unglaublich schöner Bungalow tagsüber mega laut durch Tagesgäste. Sehr lange Wartezeiten z.B. bis zu 1:15h aufs Frühstück bzw. Kaffee und auch Abendessen
• Natalia Maria (7/5): - Room Lack of beach
• Rosa (8/5): AGRADABLE Y TRANQUILA - Lo wur más me gusto fue el platro vegetariano. Exquisito lo disfrute extraordinariamente. Las cucarachas,
• Melina (9/5): - Todos quedaron muy contentos con la experiencia en la isla, realmente vale la pena, si realizan un viaje en familia o con amigos esta super recomendado, adicionalmente el personal de la isla fue muy amable siempre.
• Anna (5/5): Massificació de les instal·lacions amb gent externa a l’hotel - Habitació amplia Les instal·lacions de l’hotel no son únicament per la gent que hi està allotjada, constantment arriben barques i descarreguen a molta gent que ve a passar el dia a les instal·lacions, formant part d’una activitat d’un tour. Les instal·lacions no tenen capacitat per a tanta gent.
• Mireia (8/5): -
• Marc (7/5): Prévoyez une arrivée avec l hôtel tôt le matin8h sinonvous vous devrez vous débrouiller par vous même à un prix souvent - Rien de spécial
• Manuel Antonio (10/5): - El alojamiento es perfecto, los trabajadores muy atentos.
• Miñana Rubio (9/5): - Lo definiría como paraíso, tranquilo, instalaciones bonitas al detalle y buena atención
• Andrew (1/5): Nice location, weird rash. Nice staff, a little dirty. - The location was nice and the staff was friendly. We had high hopes for this stay given the location, but unfortunately our experience was far from relaxing. First and foremost, our room had visible signs of termites and what we believe were bed bugs. Both my partner and I developed itchy rashes during our stay, and another guest we spoke with mentioned the same issue. This alone would have been a serious concern, but it was not the only problem. There were dogs barking loudly throughout the night, which made it very difficult to sleep. The beds were extremely firm, more like sleeping on a wooden plank than a mattress. The pool is not a proper swimming pool. It is ocean water that gets pumped in and left to sit, becoming murky and warm after a few days. The restaurant food was mediocre at best, yet surprisingly expensive for the quality. While the staff was friendly, it did not make up for the general discomfort and lack of cleanliness throughout the property. We do not leave negative reviews lightly, but we felt it was important to share our experience so other travelers can make an informed decision. The setting is beautiful, but the maintenance, hygiene, and overall value are not what they should be.
• Anna (10/5): Exceptional -
• Matt (10/5): Great location, great staff, great facilities - Lots of shade, but also beaches nearby for sun. Great staff very helpful. Nothing
• Chloe (7/5): A great pick for 2-3 nights on the island - Location was great and gave the possibility to watch stunning sunsets. The staff was friendly and informative and the hut was big and clean. The food was tasty and filling. The food was pricey and the menu limited. The number of day tourists coming by boat to the resort pushed us to leave the resort and to explore the island during the day. For the price we expected better/more consistent service.
• Jack (4/5): Unpleasant and noisey - Quite pretty although rustic. We were the only guest there apart from 5 guys that were friends with the bar staff. On our last night the 5 guys and the bar staff invited 4 young girls to the resort to get drunk and play loud musics whilst screaming and shouting until 2 in the morning. The rooms have no noise insulation so when the group of guys were shouting outside our bedroom at 2am I had to politely tell them to go away. The noise was insane and we were unable to sleep, if we’d have booked a party hotel it would have been fair enough, but we booked this hotel for pints tranquility. When paying the bill at the end of the trip, the staff had added an extra drink on to the bill and put up a good fight when we told them we never bought it. It became clear why there weren’t any guests at the hotel. Apart from the boatfulls of yanks that turn up everyday. There are cheaper and better hotel options on the island.
• Diana (9/5): Superb -
• Begale (3/5): Beautiful space but not worth it. - Liked the food and the workers were nice. It seemed that the people doing day trips were more important. Everything took longer than expected or was said it would; food, drinks, check, excursions. Waiters would forget what they were getting. Basic things like toilet paper or kayaks not full of water. The place has potential but needs attention to detail with service.
• Daniel (10/5): fantastic - beautiful place, good food, relaxing no dessert options on the menu. not a deal breaker by any stretch of the imagination but food for thought. pun intended
• Tania (10/5): I recommend it. Friendly staff, good food and views - Nice hotel, relaxing and good food Everything was good, just we thought we would have a private swimming pool but actually it is for everybody.
• Ufuk (8/5): A beautiful and restful stay! - This was a marvelous stay. The property was beautiful and in harmony with nature. In addition there were two pools, plenty of hammocks and lots of chairs. Despite some daily visitors coming in and out during the day from boat tours, there were very few guests. Therefore all of the facilities were essentially yours. The staff was super friendly and always helped us with our food and drinks. The boat trip in and out of the island was super hectic. The company was extremely disorganized and it was very hard to navigate on which ship to board, who to talk to, and make sure we are going to the right place. Especially on the trip to the island. The boat trip costs an additional $50 per person round trip and was also very packed. A small boat was carrying dozens of people at a very high speed. I wish that trip felt easier and safer. In addition, be ready to pay some pretty penny for food and drinks.
• Sean (1/5): Bad - Our experience at Mulata was awful. Where do I begin. The room we stayed in wasn’t the best. There was black mould all over the sink and no hot water at all for our entire stay. There were constantly insect droppings falling from the roof all over one side of the main bed so my partner and I had to sleep in seperate beds. The food and drinks are exorbitantly expensive. Around 80,000 cop for a meal and 45,000 cop for a cocktail. It’s pretty isolated so alternative options for food are very limited. We managed to eat once at Hamaquero which was much cheaper. Half the items on the already limited food menu were unavailable. We ate the same 2 dishes for basically 4 days straight, lunch and dinner. Each day, boat loads of day tripping tourists come to the hotel for a day party, they play really loud music and get drunk. After they leave, the 2 small salt water pools are really dirty and since there is pretty much no access to the ocean, your only option for a nice swim is in the morning before the crowds arrive. During our stay I got really sick and had to spend a day staying close to the toilet. We asked the hotel staff to replace our toilet paper 3 times and they didn’t do it. We had to get our own. We also asked them to clean our room multiple times, they even offered to clean it at one stage, but it never happened. In a 4 night stay! We were the only guests staying in the entire place! At the end of our stay we were presented with a bill for all the drinks and food we had, plus some of the accommodation (some of it was paid upfront) and my partner also had a massage. They added a 10% service charge to the entire bill, including the accommodation! As if it wasn’t already expensive enough. They must think their guests are billionaires. We refused to pay it. It’s sad because some of the staff who we interacted with were really lovely and helpful, and normally I would have wanted to tip them but the bill was already so expensive that we just couldn’t afford it. The entire place is set up to rip tourists off. It’s so blatant that it makes the experience much less enjoyable. Another example is there is no access to drinking water in the hotel. The only way you can drink water is to buy 500ml bottles for 10,000 cop each. Half our bill was bottles of water. It’s hot and humid, people need water! And the worst thing of all is the “transport” that they organised for us back to Cartagena. We were told it was a 45 minute boat ride. It took 2 and a half hours. We were packed onto a very small and old boat with about 50 other people like sardines, and we spent the entire trip getting completely drenched. Our bags were soaked, our clothes. And the boat operator had the nerve to ask us for more money when we got off. Absolutely horrible experience. The island is beautiful and when we got out of the hotel, we had a really nice time. I recommend Isla Grande, just don’t stay here.
• Guzman (9/5): Superb - Very clean and pleasant cabin. The facilities in general are very well maintained. Also good cuisine and welcome cocktailVery clean and pleasant cabin. The facilities in general are very well maintained. Also good cuisine and welcome cocktail Hotel has no beach. Only a dock, in front of a channel where all the boats coming from Cartagena pass by. Lot of them with very loud music.
• Lara (7/5): Good - - comfortable queen size bed - delicious cocktails - nice sunset view - two little pools - peaceful - food order takes forever and is very expensive - no room keys - daily guests at midday from the boat tours have priority - bad service (waiter didn't know how to prepare our coffee the third day, although we were the obly hotel guests) - no room cleaning every day (necessary bc of the sand) - sunbeds aren't cleaned - music with promotions - animals enter the bedroom easily - official beach is 30min walk away
• Michael (8/5): Little Paradise needing a few updates. - Beautiful scenery, good food, friendly eager to help staff. Noisy neighbors. Water should be included. Better paddles for kayak. Adding grass or mulch would reduce sand and beautify area. Be sure to bring mosquito repellent. The AC helps little at night due to rustic style construction which needs insulation.
• Solomon (10/5): Great place for a couples outing. Easy way to get away from the overpopulated resorts. - It was small. Not too many people. Very limited meal selection but it was tasty.
• Lynn (10/5): It felt like being in paradise! - Great location with sunset view; lovely grounds and well-tended landscaping; very clean and peaceful; two small pools, great for cooling off; excellent food and drinks; friendly and helpful staff; highly recommend the large bamboo hut with ocean view, the best room on the island! Difficult to swim in front of property due to boats going by - no beach or swimming area
• Alessandro (1/5): Stay away - Just the location No beach, no services, nothing to do, no variety of food,uncomfortable rooms, terrible swimming pools, no wifi
• Gina (10/5): Paradise on Earth - A paradise, our stay was more than a 5 stars. We had the island almost to ourselves. Jesus and Keyla made us feel welcomed as well as all the staff. Was a bit bummed when I arrived because there is no beach but the hotel has 2 wonderful saltwater infinity pools that over look the sea that are much better that being on a beach because the Island are coral Islands and you need water shoes. The food was very good. Homey, but very tasty and well done. I am a vegan and the when our of their way to create option for me. We did an upgrade to the room and I think it was well worth it because the main suite over looks the pools and sea and waking up to that view was to die for. Would stay there again in heart beat. Highly recommended. Wine selection was limited. We did not have any Wifi. They said that they are working on it so I hope next time we go there is wifi.
• Monica (10/5): It was amazing!! - We were unable to stay at Isla Mulata due to a power outage. They promptly informed us and made arrangements for us to stay at Isla del Encanto. They arranged transportation and ensured our stay was amazing! Thank you Jose for making our 10th anniversary special!
• Sebastian (10/5): Welcoming, relaxing and more home-ish then hotel-ish.. Which I really liked. - I loved everything about the property! The room, the staff, the salt water pools, the hammocks, the food. Amazing! Hidden gem on a hidden island. If you are lucky enough to stumble upon this place, book it straight away! Possible to arrange activities if requested. Highly recommend a tour through the mangroves. Special thanks to Jorge who really take great care of me! Amazing service and company! Hope to come back again soon! Really don’t have any complaints. Staff made sure I was good taken care of and that everything was great at all times.

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