Beryl Signature Hotel & Travel

Location: 24 Quan Su, Hoan Kiem, Hanoi, vn

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Guest education on local ecosystems and culture
• Non-smoking rooms
• Air conditioning
• Restaurant
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Ironing service
• Car hire
• Packed lunches
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Public transport tickets
• Fruits
• Staff adhere to local safety protocols
• Cleaning standards that are effective against Coronavirus
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• Food delivered to guest room
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Cooking class
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Covered parking
• Secured parking
• Hosted evening meal (reserve)
• Bicycle-friendly property
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Double Room

  The fireplace is a top feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as garden views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Fireplace
  • Private entrance
  • Tile/marble floor
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Air purifiers
  • Concierge services

• Superior Double Room

  This double room features a fireplace. Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This wheelchair accessible double room has air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Fireplace
  • Private entrance
  • Tile/marble floor
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Air purifiers
  • Concierge services

• Quadruple Room with Balcony

  Guests will have a special experience as the quadruple room provides a fireplace. This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Fireplace
  • Private entrance
  • Tile/marble floor
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Air purifiers
  • Concierge services

• Junior Suite with Balcony

  Guests will have a special experience as this suite offers a fireplace. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. This wheelchair accessible suite has soundproof walls, a seating area with a flat-screen TV and a roll-in shower. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Fireplace
  • Private entrance
  • Tile/marble floor
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Air purifiers
  • Concierge services

• Family Room with Balcony

  This family room features a fireplace. This air-conditioned family room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit has 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Fireplace
  • Private entrance
  • Tile/marble floor
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Air purifiers
  • Concierge services

Guest Reviews

• Samantha (10/5): I recently stayed at this hotel for a few days and was truly impressed - From the moment I arrived, the staff welcomed me warmly with friendly smiles, making me feel right at home. Throughout my stay, I received prompt and attentive support - from giving directions and recommending great places to eat to arranging transportation, everything was handled with genuine care.
• Andrew (10/5): I would definitely choose to stay here again on my future business trips to Hanoi. - I had a very pleasant stay here during my business trip to Hanoi. The hotel provides excellent service and is perfectly located in the city center, only a short walk from the Old Quarter and many local attractions. It was very convenient for both work and exploring the city after meetings. The staff were professional, friendly, and always quick to assist whenever needed. From the reception team to the housekeeping staff, everyone made me feel welcomed and well taken care of. The room was clean, comfortable, and ideal for relaxing after a busy day. I also appreciated how smoothly everything was organized throughout my stay. The combination of convenience, comfort, and great hospitality made this hotel stand out
• Liam (10/5): Many thanks to the team for their kindness and support throughout my stay - I really enjoyed my time at this hotel. The building is beautiful, modern, and well equipped, which made my stay very comfortable. Everything was well organized, and the service was fast and efficient whenever I needed help. I especially appreciated how smooth everything felt from check-in to departure. The staff were one of the highlights of my experience — always friendly, approachable, and ready to assist with anything I asked. Their warm attitude made the whole stay feel more personal and welcoming. It’s rare to find a place where both the facilities and the service are consistently good. I would absolutely come back if I visit Hanoi again in the future.
• Daniel (10/5): I would definitely return and stay here again on my next trip to Hanoi - We were impressed by how polite, cheerful, and attentive the staff were throughout our entire stay. From the moment we arrived until we left, they provided thoughtful assistance and made sure we had everything we needed. Their support and friendly attitude really enhanced our experience in Hanoi. The room was also very clean and well maintained, offering a comfortable and relaxing environment. It was easy to rest and recharge after exploring the city. The overall service felt reliable and caring, which made a big difference.
• Milla (10/5): I would gladly return for future business trips - I found this hotel to be an excellent option for business travel. The rooms were clean, comfortable, and well suited for both rest and light work. The service throughout my stay was top-notch, with staff who were always attentive and responsive to any requests. Breakfast each morning was impressive, offering a wide selection of fresh and tasty dishes that made it easy to start the day well. The hotel has a very efficient and prossional feel, which is ideal for work-related stays. At the same time, the staff brought a friendly and cheerful energy that made the experience more enjoyable. They were always smiling and eager to help, which really stood out. Overall, everything was well organized and reliable, making it a stress-free stay.
• Tiffany (10/5): I really enjoyed my stay at Beryl Signature Hotel - The most remarkable part of the experience was the outstanding service from all the staff. Whether it was the reception or housekeeping team, everyone was consistently friendly, professional, and helpful. They responded quickly to every request, which made me feel well cared for and at ease during my entire stay.
• Olivia (10/5): Highly recommended for anyone looking for comfort, convenience, and great service - We were very impressed by the quality and comfort of the rooms. Everything was kept exceptionally clean, and the modern amenities made our stay feel very convenient and relaxing. The bed was one of the most comfortable we experienced during our trip, allowing us to sleep very well every night. Another big advantage is the excellent location, which made it easy to get around and explore the surrounding area. We truly enjoyed our stay and would gladly come back again.
• Laura (6/5): Great location, hotel itself needs a bit of work though. - Location was great and so were the receptionist staff. We were upgraded for free. Louder location, could hear a street sweeper at 5am. The sheets were stained and we were advised they were still clean however. Both exhausted so just said okay at this point. We were locked out of the room for half an hour because the batteries in the door locking system “died.” The “handy man/porter” was loud and coughing/sniffing consistently whenever we were near which was highly unsettling. Was physically pushed into the elevator away from our bags, was confused if this meant they would be taken for us or not, until they ended up at our door by him. Was told the room was ready on arrival but had to wait 10 mins for them to double check it and still the cleaning ladies were just exiting the room when we arrived at the door. Bathroom floor was still wet when we entered.
• Hayden (10/5): - Our room was beautifully designed in a simple yet stylish way, combining comfort with a modern atmosphere. It included many useful amenities like an iron, ironing board, and refrigerator, which made it feel very practical for longer stays as well. Despite being close to the city center, the room remained very quiet and peaceful, allowing us to fully relax each evening. The location was excellent too, with St. Joseph’s Cathedral only about a 10-minute walk away, making it easy to explore Hanoi’s Old Quarter and nearby attractions.
• Brooke (10/5): - I had a really pleasant stay during my trip to Vietnam. One of the things that stood out the most was how friendly and helpful the hotel staff were throughout my visit. They were always smiling, welcoming, and ready to assist whenever I needed directions or recommendations. As a foreign traveler, I truly appreciated how easy they made everything for me. The location of the hotel was also excellent and very convenient for exploring the city. There were plenty of restaurants, cafés, and local food spots just a short walk away. I loved being able to try different Vietnamese dishes every evening without having to travel far. The neighborhood felt lively but still comfortable and safe at night. After long days of sightseeing, it was nice to return to such a convenient and welcoming place
• Derek (10/5): - I’ve stayed at this hotel twice now, and both experiences have been very positive. The service is always good, and the overall atmosphere feels comfortable and welcoming. On this return visit, everything was just as enjoyable, which really shows the consistency of the hotel. The staff are friendly and professional, always making sure guests feel well taken care of. The room was comfortable and made it easy to relax throughout my stay. It was a great experience once again, and I would highly recommend this hotel to anyone planning a trip to Hanoi.
• Yoginder (8/5): -
• Ruth (10/5): - I stopped by this place while traveling in Vietnam and was really impressed by the service. From the moment I arrived, everything was handled in very professional yet friendly way. Yen from the second floor stood out in particular for her enthusiasm and willingness to help. She was always smiling and made sure I had everything I needed. The staff here are quite young, but they show great teamwork and positive energy. It gave the whole place a very welcoming vibe. I appreciated how attentive they were without being intrusive. Even during busy times, they remained calm and polite. The experience felt comfortable and well-organized. Overall, it was one of the more enjoyable service experiences I had on my trip.
• Samuel (10/5): - My family and I had such a lovely experience staying at Beryl Signature Hotel during our trip to Hanoi. The hotel feels modern and well-designed, and everything from the lobby to the rooms was spotless and comfortable. Breakfast every morning was fresh and delicious, with plenty of options to start the day. What truly made the stay memorable, though, was the staff — everyone was warm, attentive, and genuinely welcoming throughout our visit. We felt very well taken care of and would absolutely love to return on our next trip to Hanoi.
• Sofia (10/5): Highly recommend everyone to give it a try! - The biggest highlight is definitely the enthusiasm of the staff. They are always proactive, helpful, and greet guests with bright smiles, making us feel welcome from the moment we step into thư lobby. The rooms are extremely clean, with a private and quiet atmosphere, making them perfect for couples on a relaxing getaway. This will definitely be my top choice for future stays.
• Ali (10/5): - I felt very comfortable throughout my stay thanks to the excellent service and friendly staff. Both the receptionists and housekeeping team were polite, professional, and always helpful. The room was roomy, clean, and included a TV for extra comfort and entertainment. ⭐️⭐️⭐️⭐️⭐️
• Jule Jo (10/5): -
• VIRGINIE (10/5): Bien accueilli - Le personnel est très gentil et serviable petit déjeuner correcte sans plus.
• Edmund (10/5): - I had a very pleasant and productive stay in Hanoi, and this hotel contributed greatly to that experience. The service was excellent from start to finish, with staff who were consistently friendly, professional, and attentive to detail. The modern facilities were another strong point — everything was well designed, clean, and suitable for a comfortable business stay. It was easy to focus on work while still enjoying a relaxing environment. Overall, this hotel is a highly reliable choice for business travelers, and I would strongly recommend it to anyone visiting Hanoi for work purposes.
• Ashton (10/5): I had a really pleasant stay here - The room was clean and comfortable, creating a relaxing atmosphere after spending time outside exploring the city. The staff were especially helpful and welcoming, always willing to support guests with a positive attitude. I also felt that the price was very fair considering the quality of the accommodation and service. Another advantage is the location, which is close to the city center and makes traveling around very convenient.
• Glenda (10/5): Staying at the Beryl Signature Hotel was truly an experience beyond expectations - The space is luxurious, with an elegant and refined design - every detail is carefully crafted, creating a relaxing feeling from the moment you step in. The room is clean, well-equipped with high-end amenities, featuring a comfortable bed and well-balanced lighting, making the stay extremely pleasant. The staff is professional, friendly, and very responsive, making me feel well taken care of throughout my stay. The central location is incredibly convenient, allowing easy access to get around and explore the Old Quarter. Overall, it is absolutely worth it and truly lives up to the “Signature” standard.
• Gerald (10/5): Overall, it was a very satisfying stay - The room is moderate in size but thoughtfully designed and fully equipped with all essential amenities. The layout is efficient, making the space feel comfortable and functional. It provided a pleasant environment to rest after a busy day. The hotel’s centrl location is a significant advantage. It allows easy access to many parts of the city, including attractions, dining options, and transport links. This greatly enhanced the convenience of our stay. The staff were consistently helpful and supportive throughout. They responded promptly to any requests and offered useful guidance when needed. Their professionalism contributed positively to the overall experience. Everything ran smoothly from start to finish.
• Harry (10/5): - Special thanks to Catherine for being so helpful during my stay. She went out of her way to assist me with arranging transportation and always provided thoughtful support and practical solutions for my travel needs. Her help made a real difference and made my trip much easier and more enjoyable. I will absolutely come back to Beryl Signature Hotel on my future visits to Hanoi
• Libby (10/5): I had such a lovely experience staying at this hotel - From the moment I arrived, I felt welcomed and at ease. The facilities were all in great condition—clean, comfortable, and equipped with everything I needed for a relaxing stay. It was easy to settle in and feel at home. But what truly stood out to me was the staff. Even though they were quite young, they carried themselves with such professionalism and confidence. They were always friendly, approachable, and ready to assist with anything, which made a big difference. Their warmth and genuine care made my stay even more memorable
• Will (10/5): It’s a great place to stay if you value both comfort and good service - The hotel offers a clean, spacious, and well-equipped environment that made my stay very comfortable. The airy design gives the space a fresh and open feeling, which I really appreciated. At the same time, it still feels cozy and inviting. It struck a nice balance between comfort and practicality. The staff were wonderful—friendly, attentive, and always ready to assist. They clearly care about their guests and go the extra mile to ensure a good experience. I felt welcomed from the start. Their positive attitude made a lasting impression.
• Sara (10/5): - We found this hotel to be excellent value for money given the quality of service and facilities. My family and I stayed here and received very attentive and thoughtful service from the staff. They were always welcoming and ready to assist whenever needed. The room was spacious, clean, and had a fresh, pleasant atmosphere. Everything felt well-kept and properly maintained, which added to our comfort. It was a relaxing environment to return to after a day out exploring. Staying here made our trip feel smooth and stress-free. The combination of good service and comfortable space really stood out.
• Marten (9/5): Prima hotel met centrale ligging in oude stad - De ligging in de oude stad. Goede communicatie met Catherine en bereid om veel service te leveren. Heel goed bed. Kamers prima. Niets.
• Francesco (9/5): -
• Samuel (10/5): One of the biggest advantages of this hotel is its central location - It’s very easy to find and perfectly positioned for visiting nearby attractions, which made my trip much more convenient. Getting around the city was simple and efficient. The restaurant buffet offered a good variety of food, making breakfast a comfortable start to the day. What really made the stay special was the hospitality of the staff. They were friendly, helpful, and went beyond expectations by even helping me take some great photos. The lobby team also provided thoughtful suggestions for local food places and scenic spots, which I really enjoyed exploring.
• Lauren (10/5): One of the strongest aspects of this hotel is undoubtedly its staff - From the very beginning, I was welcomed with genuine friendliness and professionalism that made check-in smooth and stress-free. Throughout my stay, the team remained consistently attentive, always ready to assist with any request—whether it was directions, recommendations, or small travel needs. Their attitude created a sense of ease and trust that really enhanced the overall experience. Combined with the hotel’s prime location in the Old Quarter, it became incredibly convenient to explore Hanoi’s vibrant streets, cultural landmarks, and local life just by walking outside.
• Louis (10/5): - The hotel provides a beautiful view, along with spacious and well-ventilated rooms that ensure a comfortable stay. Breakfast offers a wide variety of dishes and is consistently satisfying in both quality and selection. The staff are friendly, attentive, and highly professional in taking care of guests. In addition, the surrounding area is very convenient, with numerous dining options and cafés nearby. The food served at the hotel is also excellent and well-suited to my preferences. Overall, I am very satisfied with my experience and will definitely consider returning within the next few months.
• Ashley (10/5): - This is a wonderful hotel located in the very center of Hanoi’s Old Quarter, offering excellent convenience for guests. Its prime location provides easy access to a wide range of dining and entertainment options within walking distance. The facilities are modern and well-maintained, and the rooms are clean, comfortable, and thoughtfully equipped. Breakfast is particularly enjoyable, featuring a diverse selection of high-quality dishes. The staff are friendly, professional, and attentive, contributing positively to the overall guest experience.
• Etienne (9/5): Hôtel de qualité au calme - Trés bon hôtel Personnel adorable nous avons été surclassé dans une chambre familiale et la chambre ne donnait par sur la rue donc très calme ; ce qui est difficile à Hanoi !!! Un peu loin du vieil Honoi 15 mns à pieds mais ça ne nous a pas dérangé. Je conseille cet hôtel pour bien dormir Le petit déjeuner très moyen c'est dommage par rapport au reste !!!
• Jai (10/5): - The hotel is located right in the center of the Old Quarter, making it very convenient for getting around. The staff here are very friendly and helpful, assisting us a lot during our stay. The breakfast is diverse and delicious, suitable for everyone. The room is airy and very clean. If we have the chance to return to Hanoi, my family will definitely stay at your hotel again.
• Armani (6/5): -
• Maria (10/5): - I really liked the hotel’s location—it made getting around the Old Quarter very easy and convenient. There was also a beautiful view from the property that added a nice touch to the overall experience, especially when relaxing after a day out exploring. The food was consistently delicious, and I enjoyed trying different local dishes during my stay. The staff stood out for their friendliness and helpfulness, always making sure guests felt comfortable and well taken care of. Their warm service reflected the welcoming spirit of Hanoi very well. I would definitely come back again and think it’s a great choice for anyone wanting a comfortable base to explore the city.
• Spencer (10/5): - This place offered excellent value considering the overall quality of the stay. We traveled as a family and were really pleased with the level of attention from the staff, who were consistently helpful and responsive. Their service made the experience feel more personal and welcoming. The space itself was very comfortable—large, clean, and well-kept. It had a fresh atmosphere that made it easy to settle in and relax after a day out. Overall, it felt like a reliable and comfortable place to stay with family.
• Rony (9/5): -
• Nóra (5/5): -
• Keira (10/5): Will definitely retur next time - The hotel is beautiful, located in the Hanoi Old Quarter, and fully equipped with modern in-room amenities. The staff is friendly, especially the receptionists, who always offer helpful recommendations for places to eat and visit. The breakfast is delicious and diverse, with a full range of Asian and Western dishes.
• olivier (9/5): - Très bien placé et calme
• Jonathan (10/5): - The staff is enthusiastic and professional, always ready to assist guests. The breakfast buffet is varied and delicious. Located in the center of the Old Quarter, the hotel is convenient for visiting many tourist attractions and shopping areas, offering great convenience for guests. The design is refined, and the service is highly professional.
• Emma (10/5): - I had a family trip to Hanoi in early spring. The hotel is very beautiful, with a unique and elaborate design that feels welcoming to both Asian and Western guests. The staff are extremely friendly, attentive, and always greet guests with a warm smile. The food at the hotel is fresh and delicious, especially the pho, which truly captures the distinctive flavor of Hanoi.
• Lauren (10/5): I would definitely come back again on my next business trip - The room was spotless and thoughtfully equipped, with a spacious and airy feel that made it very comfortable to stay in. Being located in the vibrant Old Quarter was a big plus, especially with Hoan Kiem Lake just a short walk away. It made exploring the area extremely easy during free time. The breakfast each morning was excellent, offering a wide range of choices to suit different tastes. It was definitely one of the highlights of the stay. The hotel worked perfectly for a business trip, combining comfort with convenience. Everything was well organized and easy to access. I had a very positive overall experience.
• Thelma (10/5): - The hotel is clean and well-maintained, and the room is even more spacious than it appears in the photos. The staff and receptionists are extremely friendly and attentive, especially Catherine and Anna, as well as the owner, who always support guests with everything they need. The breakfast is delicious, and every detail is carefully prepared and thoughtfully presented.
• Hannah (10/5): See you again soon! - I had a very enjoyable experience staying at this hotel. The room was clean and airy, and the food was especially delicious, with a wide variety of dishes that suited my taste. The staff was attentive and helpful. If I have the chance next time, I will definitely come back to the Beryl Signature Hotel.
• Pais (10/5): -
• Rui (10/5): It was lovely, we had earlier check in and late check out. Staff were lovely, they helped us identify where’s the locals - Modern and clean, good location. Restaurant and tourist sites nearby
• Doug (10/5): It was a very enjoyable and stress-free stay - We recently enjoyed a fantastic family trip in Hanoi, and the hospitality really stood out. The receptionists were extremely welcoming and always happy to assist us. Housekeeping was excellent as well, keeping our rooms spotless and comfortable every day. Everyone we interacted with was polite, friendly, and attentive to our needs. They made sure we felt at ease throughout our stay. Small gestures, like greetings and quick help, made a big impression on us. It’s clear that the staff take pride in their work. Their kindness added so much to our overall experience. We felt well looked after from start to finish.
• Edward (10/5): It’s the kind of service that leaves a lasting impression - I recently booked a two-day stay for my colleague at Beryl Signature Hotel, and everything turned out better than expected. Catherine was an absolute pleasure to deal with—she was attentive, thoughtful, and made the entire booking process feel effortless. My colleague shared that the room was not only clean and comfortable but also looked exactly like the photos online, which can sometimes be a rare find. The breakfast buffet was a great way to start the day, with plenty of tasty options to choose from. The hotel staff really made a difference—they were warm, approachable, and always willing to help whenever needed.
• Ruby (10/5): - I had a really pleasant stay at this hotel, which impressed me with its clean and beautiful rooms. Everything was well maintained and felt very comfortable from the moment I arrived. The location is excellent and makes it very easy to explore the city. Hoan Kiem Lake is just a short distance away, which was perfect for daily walks and sightseeing. There are also many useful amenities nearby, so everything you might need is within easy reach. I really enjoyed how convenient the area was. The staff were kind, helpful, and always willing to assist when needed. A special thank you to Catherine, who provided great support throughout my stay. She made everything much easier and more enjoyable.
• Atherton (6/5): -
• Michiel (10/5): - De ligging is top & het personeel is vriendelijk Het ontbijt is zeer beperkt
• Jai (10/5): - The rooms are neat with a nice view, and the staff is friendly. The meals are tasty and varied, and the space is airy and comfortable. The hotel is close to the Old Quarter, so there are plenty of entertainment options nearby, making it very convenient. Security is also excellent, so you can feel completely at ease during your stay.
• Alexis (10/5): It was a wonderful trip for the two of us and definitely worth the money. - We thoroughly enjoyed our stay here and felt it offered excellent value overall. The room was clean, well-maintained, and true to the photos we saw when booking, which was reassuring. The breakfast buffet was another strong point, with plenty of choices available each morning to suit different tastes. Being located in Hoàn Kiếm District made it incredibly easy to get around and discover the charm of the Old Quarter. We loved being able to walk everywhere and experience the city up close. The lobby staff were very welcoming and always went out of their way to assist us. Their friendliness and attention to detail really stood out during our stay. Everything felt comfortable and hassle-free from beginning to end.
• Coral (10/5): - I can confidently say this is the best hotel I’ve stayed in so far. It’s perfectly suited for a relaxing and comfortable getaway. The location is unbeatable, right in the Old Quarter, which made sightseeing and getting around the city incredibly convenient. Everything I wanted to see was just a short walk away. The room was spacious, very clean, and tastefully designed with a refined, elegant style. It felt both luxurious and comfortable at the same time, with all the facilities you would expect from a high-quality hotel. The staff truly impressed me—their friendliness and professionalism stood out from the moment I checked in. Both the reception and service teams were always attentive and ready to help.
• Lena (3/5): -
• Ava (10/5): Overall, it’s a great value for money and a solid choice for anyone visiting the area - The price is very reasonable, especially when you consider the central location and the overall quality of service. Staying in the Old Quarter usually means dealing with noise and crowds, but this place offers a great balance—you’re right in the heart of everything, yet still able to enjoy a quiet and private atmosphere. It made the whole experience much more comfortable and relaxing..
• Angela (9/5): Great location in walking distance of Old Quarter and Hoan Kiem Lake area. Large comfortable room. -
• Harvey (10/5): Overall, we were very satisfied with our stay - We stayed at this hotel for two nights during our visit to Hanoi and had a very pleasant experience. The location is excellent and made it extremely convenient to explore the city. The property is new, and everything was clean, modern, and well maintained. Our room was spacious and comfortable, with a very good bed that ensured a restful sleep after busy days. We appreciated the quiet atmosphere as well. The hotel is ideally situated within walking distance of the Old Quarter. Numerous shops, restaurants, and cafés are located just 100–200 meters away, making everything easily accessible. It was very convenient not having to travel far for dining or sightseeing.
• alina (7/5): - Le personnel de la journée L'accueil a 5h du matin
• David (10/5): -
• Gaurav (9/5): -
• Ashton (10/5): Overall, it made my stay very comfortable and enjoyable. - I found the reception staff to be very friendly and helpful during my stay. From check-in to check-out, everything was handled smoothly and with a smile. They also gave us great recommendations for nearby restaurants and cafés that really suited our taste. It was nice to have local suggestions that felt personal and useful. The staff were always easy to talk to and happy to help. I also appreciated the daily housekeeping service, which was very professional. The room was cleaned properly every day and always felt fresh when I returned. Everything was well taken care of.
• William (10/5): For the price, it’s really good value - The room isn’t very big, but it feels modern, clean, and really cozy. It has a nice, simple design that makes it comfortable to stay in. The bed was very comfortable, which helped me sleep well every night. The furniture is new and everything feels well taken care of. I liked that there was a window to let in fresh air and some natural light. It made the room feel more open and less cramped. The room also has everything you need like a TV, minibar, hairdryer, and strong Wi-Fi. Everything worked perfectly during my stay. It’s a simple but comfortable space.
• Michael (10/5): Very comfortable hotel. Staff was friendly and polite. Helped us with some other travelling issues we had Would definit - Staff is very helpful and kind. Great room and location.
• Ahmed (7/5): -
• Marvin (4/5): - Не могу оценить, нас отправили в другой отель Будьте внимательны - номера на Booking.com доступны, но по факту приезда вам могут сказать, что не могли связаться с вами (и не пытались) и номер уже сдан. Сотрудник был вежлив и предложили такой же по уровню отель в 5 минутах, в целом условия были такие же, мы ничего не доплачивали и нам вызвали такси. Но все равно это доставило неудобство. Так как мы были с чемоданами и приехали поздно. Оценить этот отель не можем, поскольку нас заселили в другой. Будьте внимательны - это распространенная схема во Вьетнаме - бронь принимают, а потом отправляют в другой отель. Читайте так же отзывы на Гугл картах!!! в случае с Вьетнамом отзывам на букинг доверять нельзя. Это касается не только этого отеля, а и всех. Теперь я избегаю предложений, где указано что доступен один последний номер в каждой из категории и смотрю отзывы на Гугл.
• Libby (10/5): - The hotel enjoys an excellent central location, within easy walking distance of Hoan Kiem Lake, the Old Quarter, and St. Joseph’s Cathedral. It is also close to many of Hanoi’s well-known cafés and street food vendors, making it ideal for experiencing the local atmosphere. This location is highly convenient for both leisure and business travellers, offering easy access to key attractions and amenities.
• Darron (10/5): I will definitely return on my next business trip - The Beryl Signature Hotel is located right in the center of the Old Quarter, making it very convenient for getting around. The space is airy, and the facilities are modern. The food is diverse, and the rooms are clean, well-equipped, and very cozy. I am very satisfied with all the services at the hotel.
• Megan (10/5): Thank you so much for making my trip even more wonderful 💓💓 - The hotel is located right in the heart of the Old Quarter, making it very convenient for getting around. I traveled with friends, and choosing this hotel was absolutely the right decision. The food here is super delicious, the rooms are clean, fully equipped, and very cozy. The staff take great care of guests and are incredibly friendly and welcoming 🥰 If I have the chance, I will definitely come back.💓💓
• Eva (10/5): - I found the hotel to be small but very clean, with attentive service. The food is diverse and very delicious. The hotel is located in a lively area, which is very convenient for travelers. I had a very enjoyable experience staying here. If I have the chance to visit Hanoi again.
• Taylor (10/5): I had a wonderful experience at Beryl Signature Hotel - The design is elegant and refined. The staff at the restaurant and lobby are very attentive and thoughtful, always greeting guests with a warm smile and providing excellent service. This was truly a great experience during my time in Hanoi.
• Alisha (10/5): I found the breakfast to be pleasant and easy to enjoy - While the selection isn’t very extensive, it offers a mix of familiar Asian and Western dishes. It’s enough to cover the basics and suit different tastes. The food was fresh and well prepared each morning. I appreciated the simplicity and consistency. The breakfast area itself is quite small, but it’s clean and well kept. It also has an airy and comfortable feel, which makes it more enjoyable. The layout is simple but functional. It creates a relaxed atmosphere to start the day. It may not be a large buffet, but it’s perfectly adequate for a short stay. Overall, it’s a convenient and satisfying breakfast option.
• Aditya (8/5): - The staff was amazing.They were very responsive on Whatsapp and gave a lot of local recommendations. They also helped us alter our bookings due to change of plans. The location is really good if you want to explore old quaters The interior of the rooms can be updated.
• Kim (7/5): - Unser Zimmer wurde storniert weil angeblich die Tür defekt war - Wir wurden ins Schwesterhotel gebracht, was an sich in Ordnung war von der Ausstattung und Lage. Die rezeptionistin war sehr nett. Dass das Zimmer hier storniert wurde, scheint eine Masche zu sein. Sehr nervig für die Gäste, die nach einer Anreise nochmal umziehen müssen.
• Catalina (6/5): -
• Negri (1/5): - They tried to charge me for the room before our agreed arrival time of 3:00 PM, without telling me anything. When we arrived, they said the room was no longer available due to a technical issue, but that they would find us accommodation in another hotel—unfortunately, it was much farther from the area we were interested in. Despite the inconvenience caused, we managed to cancel the reservation and book another place. I’ve already read about similar scams
• Maëlle (8/5): -
• SIMON (6/5): Hanoi Stay - Location and helpfulness of staff Not really to our standard. A bit basic. Airconditioning noisy and badly positioned so air blowing directly at faces. Breakfast basic. Cups dirty.
• Krispina (9/5): - Bequeme Betten Super Kissen Alles sauber Nettes Personal
• Orming (4/5): Based on our experience, we would rate this hotel around 2 stars. We booked a family room with a balcony, but unfortuna - Great location. The room was sometimes noisy, food smells occasionally entered the room, and the Wi-Fi connection was inconsistent.
• Christian (8/5): Agréable séjour dans cet hôtel - Le petit déjeuner et le personnel très sympathique.
• Christen (9/5): -
• Kader (5/5): -
• Pavel (9/5): -
• Peter (9/5): -
• Brooke (10/5): - The hotel is centrally located, right opposite Hoan Kiem Lake, making it very convenient for both work and visiting Old Quarter attractions. On weekends, the walking street is lively, with delicious food and a variety of pastries. The hotel staff are very friendly and attentive.
• Dominic (10/5): - This small hotel is located near Hoan Kiem Lake in a prime location, but what truly defines its reputation is more than just that. I believe the professional service and the attentive attitude of the staff contribute greatly to the hotel’s brand. I frequently travel for business both domestically and abroad, and I feel that the service quality of the Beryl team is number one
• Sarah (9/5): - Room size very generous. Room extremely clean and bed very comfortable. Toiletries and water provided. Staff friendly and warm. Quite noisy for a light sleeper, pack earplugs! Bed compensates and guarantees a great sleep.
• Abigail (10/5): - Great location (right in the city center) with a view of Hoan Kiem Lake, convenient for trying Hanoi’s famous dishes. It can be a bit inconvenient on weekends when the streets are blocked, but overall it’s still good.
• Philip de Bruyn (8/5): - Friendly staff. Excellent location. Room was a bit small, but I think that is normal for the old city in this price bracket. Hotel name was changed to Avani Central hotel, which was a bit confusing on arrival.
• Philip de Bruyn (8/5): - Friendly staff. Excellent location. Air conditioner was dripping water badly.
• Matúš (7/5): Nice location and staff, but overall experience did not meet expectations. - The location is very good and convenient for exploring the city, the staff were friendly and helpful, and the room was reasonably clean. We booked a Deluxe Double Room with a view and one bed, but upon arrival we were given a Superior room instead. Unfortunately, this room had no view at all and was located on the ground floor, where we could hear everything from the reception area — it was quite noisy and not very comfortable. We also noticed that the photos on Booking.com appear to be the same for both the Superior and Deluxe room categories, which is misleading and should definitely be updated to better reflect the actual differences.
• Frank (10/5): Love all - The hotel service is excellent, and the staff are enthusiastic and professional, especially Catherine. I will definitely return and recommend it to everyone. Truly worth experiencing.
• Riley (10/5): I felt very comfortable and valued during our stay - The hotel is modern, very clean, and right in the center of Hanoi, making it extremely convenient for exploring the city. The staff were friendly, professional, and always willing to help with anything we needed. Our room was spotless, comfortable, and well-equipped, with a nice balance of style and practicality. The location allowed us to easily reach attractions, restaurants, and shops on foot. Breakfast was fresh, varied, and enjoyable, giving us a great start to each day. The atmosphere was welcoming and relaxed, making it easy to unwind after a busy day. Everything about the hotel felt well-organized and efficient.
• William (10/5): Wonderful experience! - The staff are enthusiastic! The location is extremely convenient for finding great food, with a lovely view of the lake, right on the walking street! Finally, thanks to the amazing front desk staff, Phillip! I will definitely come back on my next trip!
• Isabel (10/5): An excellent choice for staying, whether for business or leisure - The boutique hotel is beautiful and cozy, located right in the heart of Hanoi. Just a step out the door is Hoan Kiem Lake, along with all the amenities and famous landmarks. The hotel service is attentive and hospitable.
• Daniel (10/5): Overall, it provides a great experience for guests - The hotel is located very close to Hoan Kiem Lake, just a few steps away from the walking area to enjoy the breeze. Although the hotel is small, it is clean and convenient. The staff are friendly and polite.
• Jennifer (9/5): - Clean and staff is friendly. none

Photos