AXON SUITE aT BUKIT BINTANG KL near Pavillion
Location: A-27-03, Residensi Akson, No,5, Lorong Walter Garnier, Bukit Bintang, 55100, Kuala Lumpur, Malaysia, Kuala Lumpur, my
Star Rating: 4 Stars
Property Type: Apartments
About this Property
Rooftop Pool and Sauna
Experience ultimate relaxation with our rooftop pool and sauna, offering stunning city views and rejuvenating amenities for your enjoyment.
Family-Friendly Restaurant
Indulge in delectable dining at our on-site restaurant, serving up a variety of meals from dinner to brunch, perfect for guests of all ages.
Convenient Location
Located in the heart of the vibrant Bukit Bintang district, AXON SUITE offers easy access to popular attractions like Berjaya Times Square and Pavilion Kuala Lumpur. Book now and explore the bustling city at your doorstep.
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Nightclub
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Sauna
- Massage services
- Currency exchange
- Karaoke
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Public transport tickets
- Evening entertainment
- Lower bathroom sink
- Outdoor furniture
- Coffee Shop on site
- Fence around pool
- Beauty Services
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Mobile app for room service
- ATM/banking
- Shopping on site
- Television in common areas
- Nightclub
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Concerts/live shows
- Exercise/lap pool
- Japanese garden
- Covered parking
- Garage
- Casino nearby
- Swimming nearby
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Family Junior Suite
The pool with a view and sauna are the standout features of this family room. Featuring free toiletries and bathrobes, this family room includes a private bathroom with a shower, a bidet and a hairdryer. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and an oven. The spacious air-conditioned family room features a flat-screen TV with streaming services, a washing machine, soundproof walls, a mini-bar as well as city views. The unit has 3 beds.
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Sauna
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Semi-detached
- Private apartment in building
- Clothes rack
- Toilet paper
- Rooftop pool
- Infinity pool
- Heated pool
- Plunge pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Two-Bedroom Apartment
The pool with a view and sauna are the standout features of this apartment. The spacious apartment has 2 bedrooms and 2 bathrooms with a shower and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment features a flat-screen TV with streaming services, a washing machine, soundproof walls, a mini-bar as well as city views. The unit has 3 beds.
Max Occupancy: 5 (5 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Sauna
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Semi-detached
- Private apartment in building
- Clothes rack
- Toilet paper
- Rooftop pool
- Infinity pool
- Heated pool
- Plunge pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe King Studio
The pool with a view and sauna are the special features of this studio. Providing free toiletries and bathrobes, this studio includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned studio provides a flat-screen TV with streaming services, soundproof walls, a seating area, a wardrobe as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Sofa
- Tile/marble floor
- Alarm clock
- Electric kettle
- Sauna
- Tumble dryer
- Wardrobe or closet
- Bidet
- Cleaning products
- Linen
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Semi-detached
- Private apartment in building
- Clothes rack
- Toilet paper
- Rooftop pool
- Infinity pool
- Heated pool
- Plunge pool
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
One-Bedroom Apartment
The pool with a view and sauna are the standout features of this apartment. This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment provides a flat-screen TV with streaming services, a washing machine, soundproof walls, a mini-bar as well as city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Sauna
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Semi-detached
- Private apartment in building
- Clothes rack
- Toilet paper
- Rooftop pool
- Infinity pool
- Heated pool
- Plunge pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Three-Bedroom Apartment
This apartment features a pool with a view and a sauna. This spacious apartment includes 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and free toiletries. Guests can make meals in the kitchen that has a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment offers a flat-screen TV with streaming services, a washing machine, soundproof walls, a minibar as well as city views. The unit has 4 beds.
Max Occupancy: 6 (6 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Sauna
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Semi-detached
- Private apartment in building
- Clothes rack
- Toilet paper
- Rooftop pool
- Infinity pool
- Heated pool
- Plunge pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Apartment
The pool with a view and sauna are the special features of this apartment. This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment provides a flat-screen TV with streaming services, a washing machine, soundproof walls, a mini-bar as well as city views. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Slippers
- Kitchen
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Sauna
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Semi-detached
- Private apartment in building
- Clothes rack
- Toilet paper
- Rooftop pool
- Infinity pool
- Heated pool
- Plunge pool
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Carbon monoxide detector
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Miguel Angel (7/5): - Ubicación La piscina estaba cerrada, tendrían que avisar. Solo pago en efectivo y fianza
- LOUAHABI (1/5): pénible - une seule clé pour une personne pas d'accueil sur place plutôt des agents qu'il faut contacter par whatapp grande attente pour récupérer les clés grande attente pour remise des clés et récupération de caution odeur d'égouts dans l'appart la climatisation non fonctionnelle
- Boney (10/5): Great experience - Overall a great experience , must visitable property, excellent location.
- Afiq Azfar (8/5): -
- Tria nori (10/5): -
- Thiru (1/5): - Not worth
- Londin (1/5): all hotel affairs via telephone system - Swimming pool Short
- Wong (10/5): -
- maisarah (10/5): - recomended.. 👍🏽👍🏽 Staff very nice person and friendly.. next time i will repeat.. 😊😊
- Natcha (10/5): Very convenient place. - Nice view and super friendly staffs!
- Halimi (7/5): -
- Sultan (1/5): Bad -
- Siew (6/5): not worth the money for this service std - the location is excellent Lobby is over crowded. Room can hear other rooms closing door. Cannot deposit luggage after check out (before going last min shopping or to the airport) is a BIG DISAPPOINTMENT for me. Only 1 set of lift + door access card, very inconvenient. Only 1 remote controller for 2 aircon unit. No daily house keeping for fresh towels
- Lam (8/5): It was okay. Just need improvements - It is in the heart of the KL The checkin process was a bit inconvenient They made us late for our taxi when we were going to the airport. The guy he made so long to come to give us our deposit. Bathroom light was so dimmed, we Bearly could see.
- Abu (10/5): Exceptional -
- Jivan (10/5): Exceptional - All is clean and good Nothing
- Thidarat (10/5): Exceptional - All is good the manager also good I like her hospitality’’terima kasi
- Eed (10/5): Exceptional - All is good and I like the room view and all is clean next time I will come again here
- Sharanraj (1/5): Bad - Poor customer care.thay dont know how to talk. Towel was very smelly 🤮. Please don’t go to this place. Wash room lights not working A/c not worked properly. Very very bad customer service.waste of money
- Rathiana (2/5): Very poor - Air conditioner was not cold and table was not sturdy Directions were not explained on how to use the elevator, we weren't the only ones that experienced this We complained about the iron once that it burnt our clothes even in lowest setting, they changed it and the changed out still burned out clothes
- Most (1/5): Bad -
- Anonymous (1/5): Bad - Normal The images as shown of the room are not as the same we are requested.. the owner or person who are incharges are so annoying and unable to speak english fluently and didnt give the resit of payment for the proof. In conclusion all services are BAD AND UNSATISFIED WITH THE AMOUNT WE PAID.. POOR MANAGMENT AND FACILITIES INSIDE THE ROOM..
- Angela (10/5): Exceptional - All facilities and the ambience
- Hisyah (10/5): Exceptional -
- Vincent (7/5): Good, as the Aircon was no functioning well - Location Traffic jam when coming out from the parking lot
- Shailyn (9/5): But will definitely come back - Amazing view Crowded
- Sobitha (8/5): Nice - Hotel room very nice and clean ...I like very much hotel view..❤️ Swimming pool really nice and clean🥰 All ok and nice place ❤️ Only I can't expect...no have hotel room parking... Parking only very expensive...
- Andria (7/5): Good - Location was good At least provide a mat for the feet especially for the bathroom floor, guest need to dry their feet after shower. I also can feel the floor of the room are not properly clean/mop when i checked in. At provide an arm chair for relaxing if we decided to stay in the room. Also at least provide some tea n coffee sachets too. Replace the TV remote control, had difficulty changing channel etc
- Imran (6/5): Location is good check out was smooth - Location The staff who checked us was not a professional. We have requested early check in. rooms were available and ready but he didn’t allow us to checked in.
- Daliah (8/5): Very good - Hope can put air freshener because during check in there's a bad smell at living hall.
- Mosan (6/5): The building was good but the facilty for the particular room was not great - The New Building the facilities in the building the view near to the main street Room was small the bathroom items like shampoo and soap was not changed for the whole stay no room service for cleaning
- Jet (4/5): Disappointed - It’s very near to Pav Bukit Bintang The staff attitude. Doing things very slowly while we are in a rush. Called him 3 times for checkout he kept saying give him 2mins while we have waited for more than 20mins at the lobby. Also dislike the checkin & checkout method which we need to wait for the staff to come and serve us instead of settling everything with counter at lobby just like typical airbnb does.
- Yap (1/5): Bad - Not good
- Rahim (5/5): Passable -
- Aisyah (10/5): Exceptional -
- Nur (1/5): Unpleasant and not memorable. This will be my last stay here! - nothing All of it. The host didn’t provide good service, very rude and gave dirty room. it was very unpleasant stay for me. This is not the first time, I am staying at Axon residence, but this specific host is the worst. They did not treat me as a guest, instead I felt like I am a renter. The AC did not functioning well, when I complained, no action taken. They only asked me to wait for another day. The next day they texted me not in the morning (as if I’m not the priority) but they texted me when I was not at the apartment. I called the service apartment and they did not manage to fix the problem, instead they hung up the phone. Then I complained on this apps also no action taken. From the day, I checked in until I checked out, the host never say sorry to me and my family. They returned the deposit money without saying anything. This is the worst experience ever. I will never want to book at this place ever again. The host is very rude.
- Suhardimarsal (10/5): Overall a comfortable property to stay in. - Fast stable WiFi, beautiful view from the apartment, overall a very comfortable place to stay. Host could probably provide a few things such as dishwashing liquid and garbage bags.
- Jalal (4/5): Disappointing -
- Yik (7/5): Good - location is good and convenient parking is not provided and its unable to waive even when we stay here. one night parking cost rm60. and the room was not ready even when i reached at 3.30pm.
- Addyzain (1/5): Bad - Nothing All
- Jannahfeb24 (10/5): Exceptional -
- Fatihah (8/5): Very good -
- Samad (7/5): Good buy service was poor - No breakfast Service poor
- Mok (9/5): Superb - There are many check-in location and delicious food nearby. It's hard to wait for the elevator, need walk stair because the lift will not stop that level.
- Jovy (2/5): Very poor -
- Maherhilali (10/5): Exceptional -
- Gerd (4/5): Disappointing -
- Maaz (10/5): Exceptional -
- Hanisah96 (10/5): Exceptional -
- Tomie (8/5): Very good -
- Rabia (8/5): Very good - Merci
- Ismahani (10/5): Exceptional -
- Arivarasu (3/5): Poor - The view from the window was nice at night... The room was so dusty..... The bedsheet and pillow case was dusty as well...
- Euan (10/5): Exceptional - Host is very helpful Mr.Siam and always contactable and room had a great view.
- Salah (1/5): They will steal your money. Will charge you extra as deposit and then at check out they will tell you part of it is tour - The location Bed bugs all over the beds
- Ahmad (10/5): Exceptional - Nice place to stay
- Hafiza (8/5): Very good -
- Al (10/5): Exceptional - location was Excellent. Close to stations and tourist spots-good size of room - good Host Mr.siam - good views from Infinity pool and sky bridge.
- Chong (10/5): Exceptional -
- Yong (10/5): Exceptional - "tha properly host was very friendly and he explain properly House ruels. tha Hotel pool is very nice and garden also look like natural...... " All good
- Suneet (4/5): Would never want to stay here again. My recommendation is to stay away from this property. - Location was good and the common areas like pool, gym and Garden of dreams were great. We booked a Junior suite but was given a 2 bedroom apartment. One of the room was very small in size and the air conditioner cooling was not good. The TV in the room was also not working. Once you pay them before checking in, then they wont listen to you. We checked in at about midnight and was struggling to sleep due to the A/C not being effective. The guy who checked us in told me on the phone that it must be an electrical fault and he cant do anything. He said you can check out and the amount wont be refunded. Very rude. We had to finally shift one mattress to the other room to get a decent sleep at 3 am. We were sent whole lot of rules on whatsapp. The funny one was that eating is not allowed in the room. There was cooking arrangement in the room but you cant eat that food. Funny. Read the rules. 👉 ROOM NO::- A--15--10 1. Smoking in the house fine RM300 and entire cleaning of unpleasant smells charge of the guest. 2. Do not drink and eat in the bedroom additional cleaning may apply. 3. No Durian in the house or smelly food. 4. Well pack all rubbish in the trash. 5. If you are hosting events, celebration, gathering or party it is subject to approval of host. 6. If found animal for additional cleaning charge shall apply. 7. Switch off all the electric appliances, lights, fan and air-condition when not in use. 8. No drugs and illegal activities. 9. Commercial firming and photography activities need to inform host in advance. 10. Check out time is 12 o'clock If you check out late, you will be charged 50 ringgit per hour. 11. Bet sheet, dovit cover, pillow, bed will be fined if destroyed badly.Any damage to the room will be fined. 12. Lost access card or key RM200 will be charge. 13. Please follow your car parking lot. RM200 will be the penalty if you park your car other parking Lot. 14. Do not store rubbish in front of your room door in the corridor. RM 200 will be the penalty if you do so. 15.
- Ali (8/5): Will stay there again other times… - Easy access to anywhere around KL Lift sometimes congested…Maybe too many people ….The towel as well …to small and bery hard.
- Eelnizi (9/5): Superb - Loction
- Yong (10/5): Exceptional - Very clean and peaceful place,with everything you need and great rooftop pool. Easy and very helpful check in staff.
- Angela (1/5): Dirty and bad service - Place was dirty and sheets weren't changed upon check in. Took 2 days for them to come and change it but didn't really help as there were loads of ants and a sewing needle on the ground. Hot water also stopped working so ended up booking another hotel.
- Sarah (1/5): TERRIBLE AND BAD!! - View cantik. TERRIBLE EVERYTHING!! 1. The check in is so confusing because I book another suite, but got another suite, and I got two person contacting me about the check in. 2. I book room with King bed but got Queen bed. The room is very dusty! The iron got short wire and almost broken. 3. NO FREE PARKING. I put available parking as my filter and yet this suite has no specific parking for guests. 4. Terrible service from host. Host did not reply to my questions and even said 'I don't know' to some of the questions. 5. Ridiculous charge! Initially it's only rm411 but I had to pay extra rm100 for service charge when the service is truly bad. The agent also doesn't know how to speak English and is confused with my questions. Bad experience staying here. Won't book again and won't recommend!
- Jay (3/5): Do not be catfished by this hotel - The pool facilities and view and great. Check in was disorganised, they demand full payment in cash without informing beforehand and charged 30% on top of the booking.com price. The room was dirty and the bedsheets looked as though they had not been washed. Do not be catfished by the nice pictures - overall, would not recommend.
- Stark (3/5): Poor - the view is very beautiful -The air conditioner is not working properly..very slow -There is no cloth on the toilet floor for feet. -Housekeeping is really not there.
- Wakhidah (7/5): Good -
- Ahmad (5/5): Passable -
- Dz2831 (8/5): Very good - Great location
- Deepak (8/5): Very good - Great location Lift facility Waiting time is very high
- Li (6/5): Could have been better if the staff was quicker and smarter in terms of handling unexpected situations. - Location and facilities in the bedroom Facilities in the bathroom and cleanliness
- Yong (7/5): Value for money - Is time to change pillows
- Nurul (10/5): Exceptional - good yes
- Edison (6/5): Make sure the owner clean up the room properly before check in - The staff fast action to rectify problems No floor mat, not enough utensils, dirty floor
- Mohamad (8/5): Its ok - The property was clean and afordable This property does not include car park for people came with car,,,they have to do something about this matter
- Izat (5/5): Passable -
- Axe (9/5): Superb -
- Michael (10/5): Exceptional - Ok
- Felix (10/5): Exceptional -
- Sahin.n (9/5): Superb -
- Muhammad (10/5): Exceptional - Room best
- Hassam (6/5): Pleasant - AC not working as expexted
- Kamarul (5/5): The room was comfortable but there is no sop and toothbrush in the toilet - The person in charge of the keys is unhelpful. We have left a pair of spectacles in the room after we have check out. He is not willing to open the room for us to collect our belongings
- Aleksandr (4/5): Disappointing - Location, swimming pool there is no refrigerator, no towels for the pool, no tea and coffee in the room, kitchen.
- Nonoi (10/5): Exceptional -
- Faliq (8/5): Very good -
- Azhar (8/5): Very good - The view from room is very beautiful and the location around is too good. Overall very good experience and comfort stay.
- Yoshihito (10/5): Exceptional - Nice room .good stuff,nice sairvice
- Zaheer (10/5): Exceptional -
- Chan (10/5): Exceptional - mr.siam Very heldful and easy to Communicate. place was clean and as described.. ☺️ All good
- Azreena (4/5): Disappointing -
- Chan (10/5): Exceptional - Tha property host was very friendly mr.Siam and tha explain property House rules.tha Hotel pool is very nice and Garden also look like natural…. All okay nice
- Muiz (10/5): I loved - The service so good I dont know
- Nurul (5/5): Passable - Waiting to long for the key and no free parking for guest. I have to park at the outside of the building
- Joshua (1/5): Bad - Why is the service so poor? I only asked for a receipt, but from check-in to check-out, I still haven’t been able to get one. I’ve been promised multiple times that I would receive it, but until now, nothing.
- Shirley (8/5): SATISFIED AND WILL COME BACK AND STAY HERE - LOCATION IS NEAR THE SHOPPING MALLS AND WITHIN WALKIN DISTANCE THE LIFTS TOOK TOO LONG TO GO UP AND WAS SLOW ALL THE 4 LIFTS. COULD MAKE IT FASTER NEXT TIME
- Maomao (10/5): Exceptional - Nice Room ‘nice vicw
- Ee (5/5): Location is convenient but cleanliness, elevator wait times, high parking rates could be improved. - The location is convenient, within walking distance of several popular spots around Bukit Bintang. Cleanliness could be improved—the pillows had a sweaty odor, and the kitchen had an unpleasant smell, with no door to contain it. During peak hours, you may have to wait a while for the elevator. Parking rates are high and non-waivable; it’s recommended to use Grab or public transport to get here instead. A note on the experience: many of the working residents are there, so you might often share the elevator with them, and there can sometimes be noticeable body odor.
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