AC Hotel by Marriott San Jose Escazu

Location: Avenida Escazu, Complex Prospero Fernandez Highway, Escazu, San José, cr

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Pets allowed
• Lift / Elevator
• Express check-in/check-out
• Soundproof rooms
• Facilities for disabled guests
• Packed lunches
• Non-smoking throughout
• Shared lounge/TV area
• Shuttle service (additional charge)
• Wheelchair accessible
• Fruits
• Visual aids: Braille
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Mobile app for room service
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Snack bar/deli
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Wine release events
• Reception hall
• Covered parking
• Secured parking
• Garage
• Bicycle-friendly property
• Vegetarian menu options available
• Bulk dispenser for toiletries
• Accessible shuttle
• No accessible shuttle

Rooms Available

• King Guest Room

  Offering free toiletries, this double room includes a private bathroom with a shower. The spacious double room offers air conditioning, soundproof walls, a coffee machine, a wardrobe and a flat-screen TV with satellite channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Double Room with Two Double Beds

  Featuring free toiletries, this double room includes a private bathroom with a shower. The spacious double room features air conditioning, soundproof walls, a coffee machine, a wardrobe and a flat-screen TV with satellite channels. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• King Suite

  The spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a coffee machine and a seating area. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Lisa (4/5): Disappointment at one time our room was being cleaned at 3:20 PM, which is not a convenient time and we were gone all mo - Location Our room was not properly cleaned. For example, the glasses were not replaced and one day we had to ask the room to be made up as we had no clean towels. The coffee was not supplied.
• Bernabe (10/5): - The location The breakfast, all the days the same options
• Miguel Angel (10/5): -
• MaryC (10/5): - Fuimos un grupo grande por tema de trabajo, ya nos estaban esperando, el servicio fue excelente, el desayuno super variado y delicioso, la ubicación nos quedó genial
• Cedric (9/5): -
• Deisy (10/5): Muy bonita experiencia! - Instalaciones muy bonitas , personal muy amable !
• Acosta (10/5): -
• Florangel (10/5): Habría querido quedarme más días! 😅 - El desayuno estaba espectacular! NA
• Antonio (10/5): -
• Sheree (8/5): -
• Diego (9/5): Excelente y muy bien ubicado - Limpieza y comodidad Vista
• Johanel (9/5): Agradable - Amabilidad del personal. Limpieza y calidad. Buen desayuno
• Roxana (8/5): -
• Leonardo (9/5): -
• César (8/5): -
• GBarnes182 (10/5): -
• Dargoltz (10/5): -
• lance (7/5): - Location Small rooms and noisy
• Maria Alina (10/5): -
• Thomas (8/5): Ein praktisches und komfortables Hotel. - Das Hotel ist funktional und erfüllt alles. Es ist ideal als Übernachtungsmöglichkeit nach einem oder vor einem Flug. Das Hotel ist nicht schön eingerichtet und auch sonst nicht schön.
• Marcelo (10/5): -
• Mariana (8/5): -
• Knarik (2/5): Обучите свой персонал и купите вазу для цветов! - Остановились на 6 дней всей семьей и все были крайне недовольны. 1.В отеле нет тапочек,они закончились 2.В ванной комнате кроме мыло и шампуня ,геля ничего нет 3. У меня было день рождения,они никак не поздравили. Мне подарили цветы,я просила поднять в номер и поставить в вазу. Они просто занесли цветы. Просила 3 раза вазу для цветов,никто не поднял,а на следующий день просто уборщица за рада цветы,а на ресепшене подумали,что я просила. Оказывается в огромном отеле нет вазы,нет тапок,нет ничего. 4. В номере для двоих одна кофейная капсула и один пакетик чая и это все за 235$ в сутки загородом!
• Laura (10/5): - Very clean rooms and gym. Staff was very helpful. Confusing access driveway that’s easy to miss.
• Maria (9/5): Great location for shopping and dining. - Beakfast is not included. Would be nice if it were. We ordered room service serval times during our stay because the restaurant food was really good.. Body lotion had to be requested.
• cristian (5/5): - El personal muy amable Las instalaciones, ambiente no familiar
• majid (9/5): ممتاز - كل شي لايوجد شي
• Carlos (9/5): -
• majid (9/5): ممتاز - كل شي لايوجد شيء
• Thomas (9/5): - Excelente ubicación y confort de las habitaciones perfectas para descansar.
• Maria (10/5): Me encantó todo! - Ubicación y comodidad Ingreso piso inferior muy confuso
• Linda (9/5): -
• Thiago (10/5): -
• Alejandra (10/5): -
• deborah (8/5): -
• Ryan (7/5): -
• Marcos (8/5): Bonito hotel para ir de compras a los comercios cercanos, excelente ubicación, buen parqueo (torre lexus). - Excelente ubicación Mala información: reserve para 4, en booking decía desayuno incluido, en el hotel me dijeron que solo era para 2.
• Colombari Kozakova (10/5): -
• Fraser (9/5): -
• Sebastian (9/5): -
• Luis Guillermo P. (7/5): -
• Maria Ignacia (10/5): -
• Sara Natalie (9/5): - Very good stay
• Carolina (10/5): -
• Daniel (10/5): -
• Wolfgang (9/5): Sorpredido gratamente - La ubicación es muy buena Un hotel muy comodo Buen desayuno Me parece que las habitaciones deben tener mas dotación en el baño por ejemplo crema para el cuerpo
• Trudi (10/5): It was wonderful. - It was great No comments
• Ngoc (10/5): - very clean and spacious with great facilities, amazing location pricey
• J.A. (3/5): Di was eenmalig - Locatie - veel te duur, zowel verblijf als bar - vrijdag-zondag harde muziek van DJ op terras: onmogelijk relaxed buiten zitten - kamers gehorig, tot 2x luide stemmen van paar kamers verderop tot diep in de nacht - volgende keer naar Renaissance, ligt er pas naast, veel goedkoper, grotere kamers
• Vivien (8/5): -
• Sonia (7/5): Buena ubicación. Mal desayuno - ubicación Desayuno regular y no alertan correctamente de los horarios. Fui con una persona de 82 años y no pudo desayunar en paz porque retiraron todo del servicio sin avisar.
• Roberto (7/5): Una estadia conveniente por la plaza donde está - Desayuno con opciones pero las frutas mal presentadas, jugos con mucha agua, y el gallo pinto muy seco. Lo mejor el croissant y los omelett o platos q ofrecen aparte del buffet La ducha tenía desperfecto en el regulador de temperatura pero lo arreglaron rápido
• Doron (5/5): יקר מדי ולא משתלם - חדרים מרווחים ונקיים מחיר גבוה וללא ארוחת בוקר הבריכה קטנה ורחוקה
• Javier (10/5): -
• Mario (10/5): -
• Francoise (4/5): Tired, fatigant - Son emplacement. Je séjourne souvent ici et La difficulté à obtenir une facture électronique, à chaque séjour est une perte de temps pénible au moment de l’arrivée ou du départ je transmets toute mes informations, je ne reçois jamais la facture, c’est pourtant une demande légal et ensuite il faut téléphoner, écrire etc … sans être sure de l’obtenir, Cette fois si la chambre sentait fortement l’urine, on m’en a donné une autre sans discuter mais ce n’était pas une expérience agréable pour mon arrivée. En général l’hôtel est toujours très propre mais pas cette fois si.
• Kennedy (10/5): Wonderful and easy - Fan in the bathroom
• ANNA (9/5): - El desayuno perfecto. Variado y de calidad. La ubicacion en una zona muy bonita y segura, pero alejado del centro de la ciudad.
• Michael (8/5): -
• Mariana (9/5): -
• Rafael (10/5): - Todos estaba muy bien
• Fabricio (3/5): Not a proper standard - Location Gym is horrible. Not equipped at all. Room was smelling bad when we checked in
• Laura (8/5): -
• Claartje (8/5): Very good -
• Matthew (10/5): Exceptional -
• Vlander (10/5): Exceptional -
• Cordova (10/5): Exceptional -
• Ruby (8/5): Loved it. - Tailored service and variety.
• Christina (8/5): Great Location On Avenida Escazu - Great location on Avenida Escazu. 2nd floor is located below lobby and noisy
• Robert (8/5): Very good -
• Anitra (8/5): Very good -
• Mark (10/5): Exceptional -
• Russell (10/5): Exceptional - The staff were amazing and took care of me very well.
• Regina (8/5): Very good -
• Adolpho (9/5): Superb -
• Adolpho (8/5): Very good -
• Cristina (8/5): Very good -
• Felipe (6/5): Pleasant -
• Felipe (6/5): Pleasant -
• Thomas (6/5): Pleasant - Location is good Breakfast is below average. And the rooms don’t get over 19 C. No ability to influence temperature. No drawers
• Tresha (7/5): Good - Very Clean and secure Too expensive and not included breakfast
• Ferris (10/5): Exceptional -
• Majed (7/5): Good -
• Alexandra (6/5): Convenient for our arrival before heading off to Monteverde. - The property offered easy and free parking which was helpful and well located near the highway. We booked a room for three but yet they only provide water in the room for two and say you have to pay for the third bottle and also same for breakfast. Booked for breakfast but only provide for two people. If you request a room for three and pay for a room for three then please include things for three people.
• Linda (9/5): I had to overpay for nights we didn’t use - Location and facilities
• Monica (10/5): Exceptional -
• Joaquin (9/5): Superb -
• Adriana (10/5): Exceptional -
• Nicholas (9/5): Superb -
• Gina (3/5): Hidden fees and charges - The property provided a lounge, nice modern furnishings. Located where there are nice restaurants and plenty of shopping. We arrived at the hotel at about 1:00 pm. We were told that our room was ready so we went to our room and dropped off our bags. We were never told that there was a fee to check in early, I found out when I checked out. I have stay at Marriott properties all around the world, in Mónaco, Paris, Germany, the US, and we have never been charged a fee to check in early. It seemed that this was to generate money and not generate future guests. Also they bathroom door was off the hinge and I had to place 2 calls for someone to fix it( in the afternoon and again in the evening when we returned to the room). The last night there was small roach in the room.
• Djgold (8/5): convenient and confortable - Nice upmarket location, good cocktail bar, good sized room a bit business like
• Daniela (9/5): Superb -
• Adriana (8/5): Very good -
• Felipe (10/5): Wonderful - Location Lobby
• Jared (9/5): Superb -
• Maya (10/5): Exceptional - Spacious and comfy room. Great location, nice breakfast That we only stayed for one night
• Silvia (10/5): Excellent - Location , facilities , cleaness The ac was always on and couldn’t change the temperature
• Danita (10/5): It was a Fabulous way to start our trip for our first visit to Costa Rica - The location and atmosphere friendly welcoming staff
• Elizabeth (8/5): Very good -
• Tomer (10/5): Exceptional - Big and comfortable room, located in a nice area

Photos