Riu Guanacaste - All Inclusive

Name: Riu Guanacaste - All Inclusive
Address: Playa Matapalo, RIU Guanacaste Route Guanacaste Province, Sardinal District, Coco, cr

Location: Playa Matapalo, RIU Guanacaste Route Guanacaste Province, Sardinal District, Coco, cr

Star Rating: 5 Stars

Property Type: Resorts

About this Property

Luxurious 5-Star Beachfront Accommodation
Indulge in the ultimate vacation experience at Riu Guanacaste - All Inclusive.

Amenities Galore
From a water park to a nightclub, this resort has it all. Enjoy the outdoor pool, fitness center, and kids' club during your stay.

Comfort Meets Convenience
Relax in air-conditioned rooms equipped with modern amenities like a flat-screen TV, balcony, and free WiFi. Wake up to buffet and American breakfast options to start your day right.

Ready to experience paradise? Book your stay at Riu Guanacaste - All Inclusive now!

Important Information

Please note that the property will charge the full amount of the stay for guests with an early departureGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Health or beauty spa nearby
Nightclub
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
BBQ facilities
Lift / Elevator
Safety deposit box
Tour desk
Facilities for disabled guests
Hot tub/Jacuzzi
Massage services
Currency exchange
Concierge service
Wheelchair accessible
Evening entertainment
Entertainment staff
Outdoor furniture
Shallow end
Steam room
Beauty Services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Smoke alarms
Physical distancing in dining areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Key card access
Shopping on site
Nightclub
Front desk (limited hours)
Billiards or pool table
Free wired internet
Snack bar/deli
Playground on site
Tennis lessons on site
Water park access (surcharge)
Beach umbrellas
Pool sun loungers
Private beach nearby
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Clubhouse
Exercise/lap pool
Japanese garden
Health or beauty spa nearby
Swimming nearby
Water sports equipment
Water tubing nearby
Beach club nearby (surcharge)
Hosted evening meal (reserve)
Beach toys
Pool toys

Rooms Available

2 Bedroom Double Room Ocean View

This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit offers 4 beds.

Max Occupancy: 8 (6 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Socket near the bed
- Smoke alarm
- Key card access
Two Bedroom Family Room Superior Pool View

This air-conditioned family room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit has 3 beds.

Max Occupancy: 5 (5 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Socket near the bed
- Smoke alarm
- Key card access
2 Bedroom Double Room

This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit offers 4 beds.

Max Occupancy: 6 (6 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Sofa
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Socket near the bed
- Smoke alarm
- Key card access
2 Bedroom Double Room Garden View

This air-conditioned double room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit has 4 beds.

Max Occupancy: 6 (6 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Sofa
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Socket near the bed
- Smoke alarm
- Key card access
Swim-up Double Room DBSP +18yrs

This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Toilet paper
- Plunge pool
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Socket near the bed
- Smoke alarm
- Key card access
Deluxe Room

This air-conditioned double room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace.

Max Occupancy: 4 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Socket near the bed
- Smoke alarm
- Key card access
Deluxe Room Pool View

This air-conditioned double room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace.

Max Occupancy: 4 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Socket near the bed
- Smoke alarm
- Key card access
Two Bedroom Family Room Superior

This air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit offers 3 beds.

Max Occupancy: 5 (5 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Socket near the bed
- Smoke alarm
- Key card access
Friends & Family Room

This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit offers 2 beds.

Max Occupancy: 5 (5 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Socket near the bed
- Smoke alarm
- Key card access
Friends & Family Room Garden View

This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit offers 2 beds.

Max Occupancy: 5 (5 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Socket near the bed
- Smoke alarm
- Key card access
Suite Ocean View

The spacious suite features air conditioning, a mini-bar, as well as a private bathroom boasting a bath and a shower. This suite has a coffee machine, a seating area, a flat-screen TV with satellite channels and a terrace. The unit has 2 beds.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Socket near the bed
- Smoke alarm
- Key card access
Standard Double Room

This air-conditioned double room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace.

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Socket near the bed
- Smoke alarm
- Key card access
- Free gym access
Double Room Garden View

This air-conditioned double room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace.

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Socket near the bed
- Smoke alarm
- Key card access
- Free gym access
Double Room with Sea View

The spacious double room features air conditioning, a mini-bar, a terrace with sea views as well as a private bathroom boasting a shower.

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Socket near the bed
- Smoke alarm
- Key card access
- Free gym access
Suite

This suite features a spa bath. The spacious suite has a private bathroom, air conditioning, a mini-bar, as well as a seating area with a flat-screen TV. Boasting a terrace, this suite also features a wardrobe, a safe deposit box and a TV with satellite channels. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Outdoor furniture
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Socket near the bed
- Smoke alarm
- Key card access
- Free gym access
Suite Jacuzzi Ocean View

Guests will have a special experience as the suite features a spa bath. This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and a hairdryer. Featuring a terrace, this suite also provides air conditioning, a mini-bar and a flat-screen TV with satellite channels. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Seating Area
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Outdoor furniture
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Socket near the bed
- Smoke alarm
- Key card access
- Free gym access
Family Room

This air-conditioned family room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Socket near the bed
- Smoke alarm
- Key card access
- Free gym access
Two bedroom Family Suite

This air-conditioned family room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit offers 3 beds.

Max Occupancy: 5 (5 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Sofa
- Wardrobe or closet
- Bidet
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Socket near the bed
- Smoke alarm
- Key card access
- Free gym access

Guest Reviews

Natalia (9/5): -
Jocelyn (10/5): The stay was more than perfect we will definitely be going back - The beach was perfect, the food, and staff were amazing I can’t think of anything I didn’t like
poveda (8/5): Bonito si - La comida es muy rica pero me salieron al menos 5 moscas en diferentes platillos La playa es preciosa una piscina y la habitación muy linda Las moscas 🪰 en la comida Y que no se puede ir a comer normal porque las reservaciones son incomodisimas no hay espacio nunca y unas filas nada que ver
Sergio (8/5): -
Cynthia María (8/5): - La comida no es de tan buena calidad, ni todo tiene buen sabor!
Alvaro (9/5): -
Markee (10/5): - They were always cleaning !! The food was okay not the best but not the worst. The views were exceptional
Shani (3/5): -
Shirell (7/5): -
Nathan (8/5): We had a great time, and would stay again! - Its proximity to the beach, the staff were friendly, and there was a nice walking trail. The amount of people trying to get you to purchase something as soon as you get to the end of the walkway. We ended up using a longer alternative route to avoid this after 3 days of the same people trying to get us to purchase more from them. The food was very hit or miss, we had more good than bad experiences, breakfast could have been better.
Deilyn (10/5): -
Jacqueline (8/5): - Loved the staff where very friendly and helpful, always on top of food supplies and the steak house and Asian restaurant where lovely. Mexican restaurant was awful did not enjoy this restaurant at all service was awful and not very welcoming only went one night which was enough also the clinic there is not very good my husband tried to get me some help as I wasn't well but couldn't see a doctor had to get meds biked in from else where. Also my husband saw a chef cooking frozen burger's to give to people it's no wonderful we where all going down with upset tummies as we weren't the only one's.
Jose (10/5): - Todo, muy buena la comida y las instalaciones
Martin (10/5): Great place - Great pools, food and service All was nice
Oscar (10/5): -
José (6/5): -
Calvo (10/5): Muy satisfecho en general - Las instalaciones son muy lindas y las habitaciones muy cómodas y adecuadas, los buffets con mucha variedad exc! Las restricciones para los restaurantes temáticos en especial el Steak que no se pudo conocer durante la estadía en el hotel.
Brenna (7/5): For the value, great resort would be back - It was a beautiful, remodeled building. The beds were hard on the back and there needs to be a better system when it comes to the restaurants.
David (9/5): - Looked forward to breakfast and never let us down. Exceptional variety. Transportation of guests within the property was an issue. To get around the vastness of the resort required a lot of walking - - tiring. The last resort we visited had staff driven electric vehicles
Jacopo (8/5): - Got food poisoning and lost a day in bed with high fever
Rodriguez (10/5): -
motty (8/5): -
Evelyn (9/5): - La variedad de comida y bebida La atención de algunos empleados que solo atienden bien los extranjeros
Jessica (10/5): -
FERNANDO (10/5): -
Daniela (8/5): -
Maria (9/5): Excelente lugar para descansar - La comida excepcional, muy variada, de calidad y muy rica. Las habitaciones preciosas, grandes y cómodas, el personal muy amable y preocupado. La parte de la playa, pocas reposeras, ambulantes a la salida del hotel, no hay bar cerca de la playa tampoco, la verdad no le dan mucha importancia al sector playa
Johnny (10/5): - La variedad en su comida La hora de entrada no estuvo clara, yo consulte por la hora de entrada y la página te da la opción de avisar la hora q llegaría y consulte si había algún problema,ellos me dicen que si el hotel tiene disponibilidad para poder ingresar a esa hora que dado un caso en recepción me guardan las maletas y podría hacer uso de las instalaciones,llego al hotel y en la entrada principal noe da el ingreso el guarda de seguridad le hago el comentario y me dice q llame a recepción el cuál nunca contestan y me hicieron esperar tres horas aproximadamente viajaba con un adulto mayor y un niño los cuales el viajes es muy cansado para ellos. Y algo que definitivamente no me gustó fue que al utilizar el sanitario luego de jalar la cadena se manifiestaba un fuerte olor a tanque séptico era un olor muy fuerte
Adrian (10/5): - El todo incluido tiene mucha variedad
Qudus Kolade (10/5): - La ubicación y la tranquilidad.
Tiffany (8/5): Excellent stay for my large group, lots of things to do and see. - I loved all the pools and amenities in the resort as well as how close it was to the beach. Rooms were great, spacious and comfortable and I loved the balcony. Beautiful location and I LOVED the waterpark! The food wasn't amazing but I didn't expect much anyway -- however I would steer clear of any raw fish like the sushi. It gave me and some of my friends pretty bad stomachaches.
Jessica (8/5): - Las instalaciones, la limpieza, el aseo en general La comida
Juan daniel (9/5): Excelente - God Nada
Erick (9/5): -
Mark (8/5): - Location and beach Food variety was great, but food quality wasn't
Akelea (6/5): -
Fabio (6/5): Good pools not too good food - Hotel is well kept, rooms are spacious and plenty of pools and bars Food in restaurants wasn't the best. Im not pretending Michelin star food but most restaurants were buffet and steakhouse was disappointing.
Lilit (10/5): -
Magdalena (3/5): Si quieres descansar, no vayas - Pieza cómoda Tuvimos muy mala experiencia por ruidos molestos de habitación del lado sumado a música fuerte del hotel. A pesar de reclamar, no se tomaron medidas. Además, por caso particular tuvimos que concurrir al médico que buscó el tratamiento de mi dolor en chat gpt frente a nosotros, entrego blíster de medicamentos sin indicar dosis y frecuencia de uso ni menos entrego un diagnóstico. Nos fuimos dos noches antes de lo pagado completo por la pésima experiencia.
Alex (9/5): Confort - Buen servicio Las toallas deberían ser más nuevas
Abigail (10/5): Vacaciones y cumpleaños. - Las instalaciones, la remodelación, excelente, la habitación, cómoda, limpia. La comida muy buena, hay para todos los gustos. Las piscinas grandes. Suficientes bares y restaurantes. La playa muy linda. La atención del personal adecuada. Las actividades diurnas, buenas también. Que cuando llegamos al hotel, nadie sabe que no se puede ingresar hasta la 1.30 pm. Y los que vamos de largo, llegamos cansados del viaje, las horas en carretera, manejar, deseando agua, almuerzo, por lo menos sombra y nos dejaron haciendo fila afuera del hotel, y el guarda que nos recibió parecía un robot, no te veía, y solo repetía " la entrada es a la 1.30pm". Y ahora que hacemos? No contábamos con ese inconveniente. Luego cuando en la noche íbamos a usar la plancha, está no calentaba y llamamos al 9 y se nos dijo que si era urgente trataba de ayudarnos pero que de lo contrario sería mañana, pero nada, lo reportamos nuevamente y nada, fuimos al lobby y nos dijeron que aparecía como resuelta la incidencia. Y nada el tercer día lo reportamos de nuevo y ya en la tarde nos llevaron otra plancha. Otra cosita es que no colocan jabón en el baño, solo champú y acondicionador y jabón líquido en el lavatorio. A muchas personas nos gusta bañarnos con jabón y sal consultarle a una muchacha de aseo, dejo que ya no lo usan, y que debemos bañarnos con el champú 🤦. Además los shows de la noche les falta más hacer reir al cliente. Por último y no menos importante, mi esposo iba de cumpleaños el mismo día que ingresamos, 18/04/26 y nos dieron a escoger, por ser hombre, un quequito o una botella de ron, que se le envía a la habitación, sin embargo el 20 como no llegaba nada, preguntamos en el lobby y nos dijeron que no,botella de ron. Pero la otra muchacha lo anoto, resulta que no encuentro donde estaba anotado, y nos dijo que eran unas fresas y masmelos con chocolate, dónde se ha visto, semejante ofrecimiento para un hombre está bien una dama, nos ofrecieron una cosa y nos terminaron dando un dulce. Muy decepcionante.
Pedro (9/5): Bueno,puede ser mejor - La atención del personal del área de comidas excelente, atentos y serviciales, el espectáculo del viernes excelente, me gustó que incluyeran a los niños, lugar muy seguro, mi bb dejó perdidos un par de cosas y se encontraban en recepción. El baño tenía un olor a cloaca espantoso, mientras mantuviera la puerta cerrada se mantenía el olor dentro del baño. La habitación que pedí indicaba claramente vista a la piscina, pero la vista que tenía era solo de las palmeras del jardín, esperaba un piso de arriba para poder tener esa vista, presente la queja y no me resolvieron, luego pedí dos camas cuando reserve y al llegar la habitación solo tenia una, presente igualmente la queja y esta si me fue atendida, aunque el que me atendió en la recepción no lo hizo de buena manera fue grosero. La comida muy rica, pero el menu fue exactamente el mismo, desayuno, almuerzo y cena los 3 días que estuve ahí, sería bueno tener variedad, ya que el.ingreso a los restaurantes "especiales" es muy limitado. La forma en que se comportan los salvavidas en el área de piscinas de niños y toboganes no es la mejor, son muy groseros al hacer los llamados de atención, en especial al solicitar que salgan del área cuando están por cerrar, presencié un conflicto entre unos huéspedes y uno de los salvavidas, si la actitud del salvavidas hubiera sido diferente no hubiera escalado, fue muy retador y grosero con el huésped, Y así fue igual los dos días que estuve ahi el mismo salvavidas.
Viquez (8/5): -
Priscilla (8/5): - El personal está muy atento y son eficientes El horario de piscina es muy limitado, las cierran a las 6pm. Cerca de los restaurantes no hay baños, deberían tener como mínimo lavamanos cerca.
Lashawn (10/5): -
David (10/5): Experience was great, food was amazing and staff was excellent as well - Everything was ok Nothing, all ok
Douglas (10/5): -
Christophe (9/5): Superbe séjour! - Tout est très bien organisé! La nourriture et une très grande variété de plats. Pas trop de monde. Les infrastructures impressionnantes, piscines, water park… Gentillesse du personnel. Internet très bien aussi. Tout inclus Des remontées d’odeur au niveau des toilettes.
Jorge (10/5): - Todo estuvo genial.. Solo que en los restaurante a la carta tienen que mejorarlo . Nada todo estuvo genial...
Alexandre (9/5): Resort excepcional - Quarto confortável, praia e piscina excelentes, boa comida (especialmente na Steak House). Péssimo chuveiro. E as arrumadeiras sempre deixavam faltar uma toalha de banho.
Guest (8/5): -
Garrica (8/5): Beautiful relaxing stay. - Clean, beautiful, large area, and a lot of areas to lounge. When I booked with Booking I was to get $600 in resort credit. So I booked and when I tried to use the credit it was not a credit it was coupons. It was a joke. $10 off this and $20 off that. Plus since I didn’t book with Riu directly I had to pay for airport transportation so the $600 credit cost me $200 in airport transfers.
Francisco (9/5): -
arnold (8/5): -
Victoria (8/5): -
Monique (10/5): -
Abraham (9/5): -
Lizzie (9/5): -
Tonyette (9/5): - We loved the fact everything was all in a near location of excursions. The staff was very friendly The food was ok. The food should be better closed due to bugs and flies. The restaurant on the property served the same food as the buffet. This should have been different.
Sol (4/5): - The property itself is great, clean rooms, very family-friendly and great beach access The staff was absolutely horrible with the exception of housekeeping. Extremely rude, zero customer service, I don't think I saw one staff member smile or go out of their way to help somebody the whole time we were there. And the food was really bad as well
Bridgett (1/5): -
Kamil (7/5): -
Guest (9/5): -
Lisa (8/5): The resort was beautiful, the weather was great, the pools were relaxing. - The resort was beautiful. The swim up bars were nice. There were plenty of lounge chairs in all the pool areas. The many pools very adequately accommodated the guests. Facility was very clean. The staff was friendly and helpful. The gym had great equipment and was nice that it was open 24/7. I appreciated how the pool towel service was handled. I think it really helped in that people did not leave their towels on chairs when they were done, thus allowing chairs to be available to other guests. The food was average, but good. Some restaurants did not restock some items or began to remove items if it was 45 minutes before closing. Having 2 more restaurants would have been nice. A coffee shop would be a very nice addition. It may not be possible because of the winds, but umbrellas or some type of shade on the beach with the beach chairs would be nice. We stayed in the newly built section of the resort. The room was nice. But there were not enough power outlets in the rooms. Especially near the mirrors where you would dry your hair, etc. We had a two bedroom family room. It was nice, but the sofa was in the main room and other bedroom had not one chair or sofa. Adding a few chairs or a sofa in the other bedroom is needed. More hooks to hang towels is also needed in the bathroom and the bedrooms and main area. The evening entertainment was not great. Only one night was decent. So do not expect great shows, just very average.
Nancy (7/5): - Nice renovation and clean feeling to the resort The food was very disappointing
Cynthia Nallely (7/5): - The rooms are spacious and the beds are very comfortable I saw big cockroaches at the room’s bathroom, I asked for help, but it doesn’t work
MICHEL (7/5): Je n'y retournerai pas. - Buffets riches, personnel de restauration aimable. Malgré la taille de l'hôtel, jamais de queue, suffisamment de transats, plage privée, baignade aisée, propre et entretenu partout. Le minibar dans la chambre avec alcools à volonté Hôtel excentré, à 30 mn de route du premier village, par une route défoncée. Entre le portail de sécurité avec gardes au bord de la route et la réception 10 minutes de marche ! La sécurité ne laisse pas entrer les voitures Uber ou taxis ou véhicules d'excursion extérieurs pour chercher ou ramener les clients, sauf check in/out après négociations et contrôle du coffre du taxi à la sortie pour prouver qu'il y a bien des valises à l'intérieur. Un sentiment de prison ! Hôtel totalement non fumeurs/vapoteurs. Aucune zone dédiée. Les gens obligés de se cacher derrière les arbres pour vapoter. Prestations autres trop chères : ex 1 massage 80mn à 190 dollars !
Montenegro (10/5): - Excelente limpieza, atención, entretenimiento, comida e instalaciones Al momento de la salida en su check out te da la opción de tomar un último almuerzo. Sin embargo, la atención aquí cae pues ni siquiera te ponen los cubiertos en la mesa ni te ofrecen la bebida y bajan la cantidad de platos a escoger como también sus postres, como que si al salir tu valor de instancia baja. Caso contrario a los días anteriores con l instancia activa.
fernandez (10/5): - En general todo En área de piscina un poquito sucio como basura
Gerardo (8/5): - Las instalaciones y la piscina nueva con vista al mar Que en la habitación 2249 salio una cucaracha enorme y el baño tenía un olor permanente a heces
Candice (6/5): - The location was beautiful The food was horrible 😫. The bathroom had a swamp smell.
Celeste (8/5): Relajante - Muy grande y bello La comida y que no se podía comer en vestido de baño tenía que irse a cambiar uno para poder comer
Natasha (7/5): - Property was beautiful and clean. Very friendly staff The food is terrible
Rogelio (9/5): - La comodidad, las actividades y la comida muy bien Los shows podrían mejorar
Tai (10/5): -
Terrance (10/5): - The ability to relax The food
Keri (7/5): Good, but we'll probably try somewhere else next time. - The servers/bartenders at the Filadelfia / adult swim up bar were amazing! We had so much fun! The $600 'resort credit' wasn't actually a resort credit at all. It was a few coupons for a small amount off very high-ticket items.
Bernita (10/5): Exceptional Service - all day, in every way. - Exceptional service, with attention to details, always cleaning, and making sure everyone is getting asked what more the staff can do for them. Nothing to do with the resort, but seeing people handing their 1 or 2 liter Stanley cups for bar service was a bit much. Also, parents bringing their kids to the swim up bar, which clearly states no one under the drinking age is allowed.
Ericka (7/5): Will not return - Resort it self was nice The food was not good
Erica (10/5): Lots of fin for the entire family. - Clean, beautiful Nothing
Danielle (9/5): My kids and I stayed here and had an amazing time. Lots of fun activities for everyone to enjoy and a large variety of f - The staff was accommodating, the hotel was clean and grounds were well kept. Beautiful!! The Mexico Restaurant could have had better options.
María Jose (10/5): -
Ericka (10/5): Perfect Birthday Trip - Everything was absolutely amazing and beautiful
Ericka (10/5): Perfect - I really enjoyed this property it was my 48th Birthday me and my family had a blast. It was 11 of us. Will be back. Absolutely loved how the sun was glowing on my skin.
Nick (10/5): Perfect for the price - The room was new, clean and comfortable with a great balcony with a view of the grounds and ocean. Bed was huge and comfortable. The buffet was much better than many similar properties and truly had new dishes everyday. The real highlight is the beach. It’s clean. The water is warm. When it wasn’t wavy, we saw four to five different types of fish with goggles. And there are more than enough lounge chairs (though no umbrellas or drink service). If you walk to the left (towards the Monkey’s Bar), there were always Capuccian monkeys and occasionally howler monkeys. To the right of the resort, there was a sanctuary with howler monkeys that we saw every day. We also saw coatis, a ton of iguanas, birds, and a single nonvenomous snake. The resort is recently renovated and in really good shape. Not as big or sprawling as many big resorts (Cancun, Punta Cana), but wonderful for a week. Umbrellas on the beach would have been nice. Easier access to the themed restaurants. Better integration between the two resorts: even if our meal package didn’t work there, it would have been nice to have an easy way to walk their grounds without coming from the beach.
Jonathan Levenzon (1/5): SPRESSO DI FUNGI - The food quality and pools are good, the children area is very cool. Easy check in, Easy check out. Good for value and family. The coffee maker in our room has week old coffee residue with fungi. Nescafe in main restaurant is offensive to costa rica coffee tradition. Our frigobar was not refilled at all. Rude staff, bad quality policy.
Patricia (10/5): Pura Vida!!! - It was very nice and clean! The food was so fees and amazing. Staff was very friendly. When we arrived the restaurant that needed reservations was already filled, and we could not get into any of those restaurants
Tikowa (8/5): It was a memorable stay and a good experience. - I liked the remodeled resort. Very clean and Beautiful. I like the pool areas and the restaurants were nice. I also enjoyed the night club which is open every night. The white party on Friday night was really fun! I did not like that the property has no ATM machines to get cash. I also did not like that there is no room service to order food.
Jason (10/5): Can’t wait to go back - Proximity to auto port and the beautiful beach N/A
Sergio (7/5): -
Katie (10/5): -
Melentyev (4/5): - It's all buffets
Evelio (8/5): It was good but the food was not to the Riu level - The location and the staff The fact that there were flies in the buffet food which was very disgusting
Maria (10/5): - Todo increíble, la comida, las instalaciones en perfecto estado y el personal super amable. Las habitaciones nuevas quedan demasiado lejos de los restaurantes
Daniel (9/5): Excellent - safe clean Excellent staff Grift shop prices Spa prices very excessive
Cecilia (9/5): -
Jean Carlo (9/5): - La remuneración y el personal Muchísimas moscas en el restaurante Liberia (parte externa)
Robert (10/5): A slice of heaven on the Coast Rica coast to regenerate my soul. - Location was excellent. The food selections were more than one could ask for. The porcelain china high quality .Every contact I made with the staff no matter the position was gracious and helpful. The persons that arranged for our excursions( not your staff) were knowledgable and helpful. I appreciate the LAR desk as well which was prearranged but made my transport through the country seamless and reeassuring . I like that there were drying rack s on the balcony.I would stay there again and will keep RIU in my future plans. I would have liked 1 of the pools to be less lively, maybe for hours before noon . Not all of us want to drink and party endlessly. I would have liked to tip the bus and wait staff but there were so many persons I did not know how or who so I think and envelope in the room designated for them so I could drop a twenty or forty dollars at check out that could be shared in a profit type sharing scheme just for the dining staff. I took care of the housekeepers and bell man personally . An electronic fly zapper would be nice in the dining room, only on in non-open hours. I understand you don't want to interfere with guests experience during meal service . But that was not a major concern.
Ricardo (8/5): Excelente - La comida de primera La playa no está muy buena
Vanessa (10/5): -