Smartflats - Grand Place Ii Brussels

Location: 1 rue du marché au charbon, Brussels, 1000, Brussels, BE

Star Rating: 2 Stars

Property Type: Apartments

About this Property

Policies

Check-in: N/A - Anytime

Check-out: N/A

Rooms Available

• Studio

  1 Double Bed and 1 Double Sofa Bed

  Entertainment - Flat-screen TV

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher

  Sleep - Bed sheets

  Bathroom - Hair dryer, towels, and toilet paper

  Practical - Wardrobe or closet

  Comfort - Heating

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Microwave
  • Dishwasher
  • Heating
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toilet paper
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided

• Comfort Apartment, 1 Bedroom

  1 Double Bed and 1 Double Sofa Bed

  Layout - Bedroom

  Entertainment - Flat-screen TV

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher

  Sleep - Bed sheets

  Bathroom - Hair dryer, towels, and toilet paper

  Practical - Wardrobe or closet

  Comfort - Heating

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Microwave
  • Dishwasher
  • Heating
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toilet paper
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided

Guest Reviews

• Jill (6/5): - It was nice being right next to the Grand Place, but there were quite a few things that were not set up well. I was given the wrong code twice to get the key from a different address, the door downstairs got a new lock and code two days into our stay, and I was not informed beforehand, there is no air conditioning or fan (and it gets humid in Brussels), the room was doable, but there are a lot of things that could be changed (torn material on chair, blood stain on duvet cover, tape keeping window closed, etc.).
• rebeca (2/5): - Pésima la atención con el responsable, le avisamos desde que llegamos que no servía la regadera y no hizo nada. La última noche nos quitaron el internet.
• Rainer (10/5): - Bitte das WC mal gründlich reinigen
• Lise (8/5): - Très très bien placé, belle vue, bonne communication avec l’hôte par contre en terme de propreté c’était aberrant, le sol collé, des taches de sang sur les draps, une bouteille d’eau dans le clic clac, traces sur les meubles de la cuisine, toiles de poussières derrière les rideaux…
• Craig (8/5): Lication - Beautiful stay-excellent location
• David (8/5): - Close to everything.
• D J (4/5): Very Dangerous security risk - Terrified. Firstly credit cards were stolen because small window in bathroom was left open before we arrived. Next night at 1 pm someone had a code to the front door and was knocking increasingly louder on our apartment door then tried to smash the door open. With yelling loudly they ran down the stairs. Wonderful location and beautifully kept apartment but security is seriously lacking. Too dangerous to return. Shame
• Daniel (6/5): - My Stay was excellent in general. Due to the Location of the property. However there was a few problems with our room. My girlfriend did not feel safe due to an inability to lock the door from the inside the apartment. We found the apartment a struggle to find for a while due to a lack of clear advertisement. The cleanliness wasn’t the best as there was handprints on the kitchen table and a few hairs in the bed it was just given a quick clean. Having said all that if the minor things were ironed out the apartment would be lovely as it was very spacious and great designed apartment
• Gry (6/5): - Just get rid of alll the spiderwebs and get something to prevent the light coming in at 0600 in the morning.
• FRANCISCO FERNANDEZ (2/5): - Propiedad en malas condiciones de entrega, desordenada y no se apreciaba limpieza. Equipo de baño descuidado y roto. Imposible comunicarme con los administradores por ningún medio. En Nuestra última noche alguien entro a nuestra habitación y nos robo.
• Shane (2/5): - Cut my stay in brussels short and left the next morning due to conditions of the hotel. Pullout bed/ couch was covered in white stains, can only assume that they were bodily fluids... Tv didn't work, bathroom sink didn't work, wifi didn't work, apartment was dirty to the point that my family and i literally slept in our clothes as we were afraid to lay directly on the beds/ couch. Would not recommend. Completely ruined our trip to brussels.
• Ana Maria (6/5): Aceptable - Cuando llegamos vi que no había cafetera, cafe si, les escribí pidiendo una pero nunca la trajeron
• Irene (2/5): - Smartflats changed my booking on the day of arrival at 16:30 when I was due to get to the property at 18:30. They moved me to a different flat which was very difficult to find The flat was dirty, had cracked window, and was nothing like the flat I had seen on Expedia. Avoid avoid…nothing like advertised! I could not stay in the apartment and had to book a hotel for my stay in Brussels.
• Liza (2/5): - We had to cancelled our reservation from Dec 26 to 30, 2024. It was impossible to stay, at last moment the Smartflats has changed us, moving to the 7th floor, elevator broken long time ago, I am 59 years old it is impossible to go up to 7th floor with the baggage, also dirty and unsecure access to the bldg. We decided to move to other hotels paid for us. Still waiting for the full refund, where they had guarantee us, and only had done a partial refund. We are very angry, we got scammed. This property Smartflats in Expedia is a fake advertisement. Please, we ask Expedia to remove this property from the platform. I will continue to ask for my full refund, needs to Expedia to contact to this property for this. Liza / Rep. of Panama
• Luis (2/5): Un engańo - Terrible, no me respetaron la reservacion y me dieron un alojamiento en otra ubicación, en un edificio en el 7 piso sin elevador, fue terrible la comunicacion y muy mala experiences.
• Thomas (4/5): - We had no wifi the entire time, we were moved accommodation due to a teachnical error and the second apartment was worse than the one we originally paid for
• Janine (4/5): - Positiv: -Kontakt zu Smartflats über Mail uns WhatsApp war okay, bekamen immer zeitnah Antwort Neutral -Lage perfekt für Sightseeing, jedoch sehr sehr laute und belebte Gegend. Polizei direkt in der Straße, ständig Sirenen… -Bett und Schlafsofa für zwei Nächte ausreichend Negativ: -Fahrstuhl funktioniert nicht -sehr sehr schmales Treppenhaus -etwas schmuddelig (Bettwäsche und Handtücher fleckig, Schlafsofa schmutzig…) kein Besen oder Handfeger vorhanden -keine Dusche (Duschkopf-Attrappe) -offene Revisionsklappe im Bad -sehr kalt und zugig (Heizung ging nicht, Fenster einfachverglast) -nicht genug Geschirr und Besteck für 4 Personen -sehr hellhörig (man hörte nachts jedes Wort der Nachbarn und Bässe aus naheliegenden Bars und Clubs) -Steckdosen teilweise ohne Funktion -Fernseher ohne Funktion -trotz zeitnaher Antworten von Smartflats teilweise fragwürdige Antworten auf Anfragen und Bitten Brüssel gern mal wieder, aber wir würden nicht mehr bei Smartflats buchen.
• Chris (10/5): - Really lovely property and very well furnished. Amazing location
• Melissa (2/5): - Mi aventura en smartflat comenzó el dia de antes de coger mi vuelo. Me enviaron un mensaje cambiando mi apartamento de al lado de la gran place por uno mas lejano sin explicaciones cuando mi reserva estaba pagada y confirmada desde haciaa mucho tiempo. A 1h de coger mi vuelo no me habían enviado los codigos de acceso al apartamento. Tuve que llamar porque salir de viaje con 2 niñas pequeñas sin tener asegurado donde vamos a dormir y teniendo en cuenta que llegabamos de noche no era plan y hay que tener en cuenta que hay que comunicarse con ellos en ingles porque no hablan español. Al llegar al nuevo apartamento nos encontramos que el apartamento es un 5 piso, el ascensor no funciona hace meses y se sube por una escalera de caracol con 2 niñas pequeñas sus correspondientes carritos y las maletas de la familia. Al acceder al apartamento nos encontramos con la barra cortina medio caidas, con el peligro que le caiga a alguien en la cabeza.el lavavajillas no funciona, no hay escoba ni fregona. No hay tv aunque en la oferta estaba. La duxa esta enverdecida y con mucha cal. Hay un numero para llamar. Llamamos todos los días nos dicen que pasan el reporte pero ni vino nadie ni arreglaron nada. Resumen: huir de estos apartamentos
• Lil (10/5): - Easy to find staff are very friendly local to good sight places
• Allan (8/5): - Center of the city, great neighborhood.

Photos