Jeanne d'Arc Hotel

Location: İslam Səfərli, Baku, az

Star Rating: 9.4 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Air conditioning
• Terrace
• Pets allowed
• Free wired internet
• Internet access

Rooms Available

• Standard Quadruple Room

  This quadruple room features a fireplace. The spacious quadruple room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a hairdryer. This quadruple room has an electric kettle, heating, a flat-screen TV and city views. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Fireplace
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap

• Standard Twin Room

  Featuring free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. This twin room is air-conditioned and has a flat-screen TV, a wardrobe, an electric kettle and heating. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap

• Standard Triple Room

  Featuring free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned triple room features a flat-screen TV, a wardrobe, an electric kettle, heating as well as city views. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap

• Superior Double Room

  The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Private bathroom

• Standard Single Room

  Featuring free toiletries, this single room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned single room features a flat-screen TV, a wardrobe, an electric kettle, heating as well as a quiet street view. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap

• Standard Double Room

  Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV, a wardrobe, an electric kettle, heating as well as city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap

• Deluxe Double Room with Balcony

  The double room provides air conditioning, a wardrobe, a balcony with city views as well as a private bathroom featuring a shower. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap

Guest Reviews

• Yukie (10/5): - スタッフ優しい ロケーション最高 安い部屋を予約してたけど、天井の高い素敵な部屋にアップグレードしてくれた 無し
• Isabelle (10/5): -
• Chris (9/5): A great value hotel in the heart of Baku - For the money, this place is outstanding. The staff were very pleasant and offered to look after my luggage for the day after I checked out The room has huge The shower was excellent The room smelled of stale smoke
• Harun (10/5): - Her şey güzeldi personel çok ilgiliydi teşekkür ederiz resepsiyondaki beyefendi çok yardımcı oldu
• Olimpia Catalina (10/5): Locație este amplasată chiar lângă într-un punct central al orașului. -
• MUHAMMAD awais (10/5): - Hospitality
• Дауленова (10/5): - Мы выбирали отель в первую очередь по расположению, хотелось, чтобы всё было рядом. И тут прям попадание на 100% локация просто супер! Нас было 4 девочки, и мы решили, что лучше не переплачивать за люксовый отель, а потратить эти деньги на прогулки и впечатления. Честно, я немного переживала, что будет грязно или неуютно… но зря. Номер оказался очень чистым, постель свежая и удобная, в ванной тоже всё аккуратно. Кухня общая, но приятно удивило, что она тоже ухоженная и чистая. Отдельно хочется отметить персонал очень приветливые и доброжелательные люди. Спасибо им за такое тёплое гостеприимство😍 Рядом с отелем много мест, где можно позавтракать от стильных кафе до более простых локальных заведений. Каждый найдёт что-то под свой вкус. С уверенностью могу рекомендовать этот отель. И если снова поеду с удовольствием остановлюсь здесь ещё раз✨ Хотела добавить фотки но их нет(
• Talha (10/5): -
• Yusif Khantamirov (10/5): -
• Maggie (10/5): Thanks for my wonderful stay! The building was great. Very beautiful inside. - The staff were really helpful and went out of the way for me. They were very friendly and polite. It was all good. The plumbing in Azerbaijan isn't the same as in the UK but that's life. Keep moving. All in all it was a brilliant place.
• Karabacak (7/5): -
• Öznur (9/5): - Konum super, bakunun kalbinde, oda gayet iyiydi çalışanlardan da memnun kaldik Daha temiz olabilirdi...
• Mehmet (8/5): - Çalışanlar sıcakkanlıydı evimizde gibi hissettik sıcak su daima vardı temizdi malzeme isteyince hemen verildi mutfağı istediğımız zaman kullandık merkezi konumda heryere yürüyerek ulaşabilirsiniz Kahvaltı olsa iyi olurdu
• Richhariya (10/5): -
• chen (9/5): -
• Ömer Faruk (8/5): - Konumu harikaydı, çalışanlar çok güleryüzlü ve yardımseverdi, oda temizdi. Bir akşam yatacağımız saatte biraz müzik sesi geldi, tavan yüksekliği sebebiyle oda zor ısınıyordu.
• Omar (9/5): - The Location.
• Aytuğ (10/5): - Konum harika, nizami caddesine 5 dk, old town'a 7-8 dk. İlgili ve güleryüzlüler, temiz, duşu iyi
• Aleksandr (10/5): Perfect place to stay near city center - Very friendly and helpful hosts, perfect location in the city center, historical places and walking street. Rooms are clean and have everything you need inside. Design of the building and the hotel itself is very charming
• Nergiz (10/5): - Good place
• Ömer (10/5): - Konumu çok güzel ve çok merkezi her yere yürüme mesafesinde,Ferhat bey ve diğer çalışanlar çok güler yüzlü çok yardımsever. Odalar temizdi ve yüksek tavanlı ferahtı.
• Joanna (10/5): Great stay - The hotel's location was amazing, the room was very comfortable and quite.
• Shah (10/5): - Good hotel
• melisa (10/5): Ceyhun bey ve Ferhat bey gerçekten çook ilgililerdi. Hepsine ayrı ayrı çok teşekkür ediyorum :) - Tesisin konumu, çalışanların ilgisi ve odaların temizliği çok iyiydi.
• Usman (10/5): - Location is best, very close to nizami street, most attractions and facilities& staff courtesy is superb and helpful, highly recommended Minor improvement required in cleanliness
• Mirza Hamid (8/5): -
• Zeynep (10/5): - Otelin konumu çok güzeldi. Çalışanlar da her zaman güleryüzlü ve yardımcılardı. Otel temizliği benim için çok önemli ve bu konuda da onlara teşekkür ediyorum. Odam tertemizdi. Yataklar da oldukça rahattı. Odada minibuzdolabı ve saç kurutma makinesi olsa daha çok mutlu olurdum. Onun dışında herhangi bir eksik yoktu.
• Arfan Mohammed (9/5): -
• HEECHUN (10/5): - 가격 대비 시설면에서 완벽하게 만족함. 카드 결제가 불가능하다는 점은 참고할 필요.
• Xinrui (10/5): - 航班是早上的，到了以后房间还没打扫出来，但可以先放行李，离店的时候也能行李寄存。专门订了有阳台的房间，太阳不晒的的时候，坐在阳台上，是非常舒适惬意的。位置离喷泉广场很近，步行可以到老城，里海附近，交通也很方便。 房间的窗帘有点短，遮光效果不是很好，临街的房子难免一些隔音问题。
• Arshad (10/5): Exceptional - Good location Good location. Super staff
• Pjer8 (10/5): Exceptional - Very good value for money..perfect location and very helpful staff !
• Imran (9/5): Superb - Excellent room, service, hospitality and feeling like at home.
• Noriegen (10/5): Exceptional -
• Richard (10/5): Home away from Home in the Heart of the Tourist District of Baku - Big room with plenty of space; aircon works well. Great location at Mirza Ibrahimov, 5 (the hotel has shifted from the previous location on Islam Safarlı,16, and also goes by another name Versailles). Managers Emil and Jayhun are very friendly. Wifi works well in the room and there is a desk ideal for working on your computer. There are three sets of electrical outlets in the room in addition to a large wardrobe. Common kitchen has both a stove and an oven. Bed is comfortable provided your height is less than 185cm. There is an additional anteroom with a small sofa. High ceilings. Renovated rooms with new furnishings. Remodeled house that likely belong to a high ranking Communist Party official or KGB officer in Soviet days. No small refrigerator in the room (although guests have access to a large common refrigerator). Ensuite bathroom in room 203 is slightly cramped with the sink a bit too low and small but otherwise okay. Some extra cookware beside a frying pan in the common kitchen would be desirable if a guest intends to cook (that would facilitate longer guest stays).
• Ahmed (1/5): Urgent Safety Issue – Hostile Behavior & Room Intrusion - location I had a serious and distressing incident at the hotel. In the middle of the night, while I was asleep, the hotel manager broke into my room, shouted, and threatened me for payment, despite agreeing to pay in the morning upon receiving an invoice. I paid in full, in cash, but the manager refused to provide a receipt. This situation made me feel unsafe and harassed, and I am deeply disturbed by the violation of my privacy and personal security.
• Singh (9/5): Superb - Excellent staff n people..loved it Nothing
• Naveen (8/5): meets all basic requirements. Clean rooms, great location. - location was spot on. close to Nizami street. lack of food options - no breakfast etc.
• Camille (7/5): Good -
• Arif (9/5): Overall stay was wonderful experience for our family - Location is marvellous near to Nizami street. Staff was very cooperative, specially Habib and Ali. Provision of drinking water was a great gesture. Habib thanks for your all help and support. Washroom was very spacious but little stinky.
• Patryk (10/5): Exceptional -
• Niyati (8/5): Very good - Room size is enormous in the premium locality of Baku very close to the center Some of the facilities are a little old and run down
• Jamie (10/5): Exceptional -
• Ahmet (8/5): Very good -
• Yakov (10/5): Exceptional - The hotel staff is friendly chabib and Ali was great.
• Arun (2/5): Totally disappointed. - Location and Staff. The front desk staff was really humble. The room was not clean. We requested them to clean the room during our 2-day stay, but no one turned up. The common area is not clean as well. There was a cigarette butt in the staircase when we entered, and it was still there when we left after two days. This is how they maintain their property. Really not sure how this property got a good rating. The basic thing you would expect in your room is cleanliness. The room is spacious, but the furniture and floor were not clean.
• R (9/5): Superb -
• Varun (10/5): Excellent location with a comfortable stay - Excellent location with clean, spacious room. The restroom was clean too. The staff especially Khabib and Ali were warm and welcoming. Highly recommend this hotel. Thank you! Nothing. All good.
• Kaan (9/5): A good enough option. - I liked the view. Nice and kind staff especially ULVİ 👌 Super nice location. They help you with whatever you need ( ULVİ ) They have a problem with the restroom.
• Lalita (10/5): Great experience, Hotel staff was also very good. -
• Firas (7/5): Good - Staff were very nice especially Habib who was very cooperative.
• April (9/5): It’s worth what I have paid for - The place is in great location, just 5 minutes walk to Nizami street and the staff gave me the room with balcony which is complimentary Nothing really
• Erdem (9/5): Superb -
• Yousef (10/5): Staff are very welcoming , khabeb he is awesome man , double room are big , bathroom clean , - Staff are very respectful , khabeb is very gentelman , help us alote , and he is very kind :), No elevator thats the only thing .
• Muhammad (8/5): Very good -
• Inaki (5/5): Good location and value for money but would not stay again - Great location Rooms are old , sheets were too small, no breakfast, toilets are rusty - I think they are renovating some of the rooms
• Shumaila (9/5): Superb - Location and building architecture Washroom was not heated and it was very cold
• Lala (10/5): Exceptional -
• Cheyenne (8/5): Overall perfect stay with little cleanliness issues - The hotel is in a great location, everything is in walkable distance. The staff is nice and especially the security guard Orange - a cute cat that belongs to the hotel 😊 The rooms design look fantastic as they were just renovated. The cleanliness is really not the best. Surfaces & bed is clean. The floor is really not cleaned well and also the shower needs adjustments in cleanliness.
• Amey (10/5): Totally worth the price - We had booked the Standard Quadruple Room- two huge rooms totally worth the price. Since the room was under final renovation (probably due to Baku being off-season in March), the floor was a bit dusty which the cleaner quickly dusted off for us. The staff is very friendly, helpful & courteous. The location has good accessibilty (walkable distance) to most tourist places including Nizami Street & others.
• Mohamed (10/5): Nice and Calm - Great Seems all ok for me
• Tunde (7/5): Good - Location is good, close to the center and very safe area. The room was big, the bed was comfortable. First night it was extreme cold in the room. Next day it was no water when I wanted to take a shower. Not too much clean.
• Mayank (10/5): Exceptional - Jayhun was very helpful and kind. Room was very spacious and clean. Best part is it's location.
• Ulfat (10/5): Exceptional -
• Abdul (10/5): The staff are so polite and Trustworthy,and theyvare tooooo good - Their Service was excellent Nothing
• Raja (10/5): My first trip to Baku and my stay at Jeanne D'arc makes it even better experience. - The staff is so kind, very appreciate the nice gestures and hospitality given. Great services and prompt responds to acommodation if needed. Hotel is near to the city & metro, & overall a beautiful hotel and safe experience for a solo traveller like myself. Highly recommend. Cleanliness can be improved. A bit dusty floor but overall, nothing to be too concerned.
• Veselka (10/5): Exceptional - Excellent location, friendly staff, large, clean and warm room!
• Ahmad (8/5): Very good - Location near Nizami street. Lack of engagement with guests. No tea/coffee arrangement. No phone to contact the reception. Otherwise good to just come and sleep after a long day outside. Room was comfortable, can be improved.
• Cherry (10/5): I had a great experience at the hotel. Firstly, its location is excellent—very close to the famous Nizami Street, about - Location Cleanliness can be improved
• Tamara (6/5): Pleasant - Great location. Rooms are not very clean. Old covers.
• Nazım (6/5): Good staff - The staff is wonderful. Especially Ali. All good people. Hotel is in a great location, good amenities were provided and they were kind and helpful all the way. there are some considerable hygiene problems. I see some renovations going on but if I knew these beforehand I would have booked somewhere else. Even the great staff can't make me overlook these, cleaning should be better and those beds needs to be thrown out.
• Shanu (8/5): It was nice staying here. - Situated in prime location, clean, spacious, looks, facilities. Beds are almost gone, toilet ventilation not proper create smell, no lift.
• Ahmet (10/5): Exceptional -
• Jesselle (10/5): Excellent Service and Great Location! - I had a wonderful stay at this hotel! The location is perfect, making it easy to explore the area. Farhad was incredibly accommodating and made sure everything was perfect during my stay. His hospitality truly stood out, and he even recommended some fantastic restaurant that made my trip even more enjoyable. I highly recommend this place for anyone looking for great service and convenience! The pillow is small, toilet such as faucets, shower with rust.
• Umer (10/5): Exceptional - Excellent location nearby nizami street and Me Farhad is excellent guy he support and guide well during the city tour
• Ashok (10/5): Best place to stay in Baku - All good. I stayed twice in the facility due to the good services and friendly staff Not applicable
• Seymanur (10/5): The location was amazing. It was in between the old city and nizami st. The staff were really kind, specially Mr.ferhat - The location was amazing. It was in between the old city and nizami st. The staff were really kind, specially Mr.ferhat he made sure me and my family enjoyed our stay. Because it was in a very touristy area there were some noises from outside. The furnitures were a bit old specially the beds( but they are renovating soo that’s good).
• Oren (10/5): Exceptional - The owner was very kind and helpfull. The rooms under renovation and looks very good. The location and the owner hospitality
• Gabriella (10/5): Exceptional - It was very comfortable and cozy. The room is clean and the attendants are very kind. Kudos to Farhad and all the staffs. Thank you for the hospitality! I will definitely come back! 🤗 Nothing. It was excellent.
• Ashok (10/5): Recommend strongly to all those who wish to reserve their stay in Baku. - Hotel Experience at Jeanne d'Arc, Baku: Location: Conveniently located with easy access to Nijam Street and eateries. Staff: Excellent service from Farhad (Reception Manager) and Ali. Farhad is fluent in English and provided clear communication, making sure your needs were met, even offering a very reasonable price for buffet breakfast. Rooms: The rooms were clean and comfortable, with effective heating during my January stay. Facilities: The hotel features a grand piano in the reception area, perfect for guests who enjoy playing. I tried my hands at it. Overall Impression: Highly recommended for those visiting Baku. The experience was so positive that I chose to extend my stay, making Jeanne d'Arc my preferred hotel. Highlight of my review: I had reserved 1 night stay at Jeanne d'Arc, Baku and subsequent night at Shahdag. The experience was so enriching that upon my return at Baku, I continued with Jeanne d'Arc for 2 consecutive nights making it a 2 time stay of mine for a total of 3 nights. Couldn't find any such. All were good and exceeded the expectations
• Stephy (9/5): Cozy, short and nice - THE LOCATION!! it's near the old town and the city center! The rooms are nice and cozy! The building was built back in the 1980's so you could feel how aesthetic it is. They had this cat, her name is Orange, she comes and goes as she pleases, of cource, but she is super friendly. It was really cold outside but the rooms and hotel was warm. Our room is right across a pub, and everyday it stays open until 1 or 2 am, and if you are not tired enough you will have a hard time to sleep from all the noise, so make sure you take a room on the upper level.
• Mack (7/5): Good -
• Mekky (10/5): Exceptional - It was so clean and very good position. The staff was so good especially mr. Farhad his help make this trip better.
• Chris (10/5): Exceptional - Nice location in the old city center,any view and restaurants around, room is big and comfortable, the landloed Farhad was friendly, enthusiastic, professional, no doubt, next time will be same choice to live here
• Utkarsh (10/5): Exceptional - This wonderfully located city-center hotel exceeded all expectations. The prime location offers easy access to major attractions, but what truly stands out is the exceptional service, particularly from Mr. Farhad, the hotel manager. His dedication to guest satisfaction began before my arrival, and his attentive, kind approach ensured a perfect stay throughout. The hotel's welcoming atmosphere, combined with Mr. Farhad's outstanding hospitality and attention to detail, made for a memorable experience. Highly recommended for anyone seeking a well-located property with management that genuinely cares about their guests.
• Linda (10/5): Exceptional - What an amazing experience at this hotel! First off, Farhad was messaging me and my friends before the trip confirming the information and giving us the location. When we showed up, we were welcomed with open arms and positive energy! Farhad made us feel right at home and everything was so organized. The building itself was beautiful and the location was great! Ali was also super friendly and helpful. Amazing staff, amazing hotel, amazing location.
• Mary (10/5): Exceptional - Farhad is very friendly and very helpful, we appreciate it.
• Muhammad (10/5): Top notch services - Everything was exceptional specially farhad treats greatly Nothing
• Raza (10/5): Exceptional - This is the best hotel to stay in baku, I really liked it, made my stay memorable. The size of the room is also good. The host Farhad is a great guy, He will ask himself if we needed anything rather than waiting for the gust to demand it. Special Thanks Farhad, stay blessed brother 😍
• Sujith (8/5): Bustling Baku stay - The location is great, Nizami street was really close. Very vintage look and feel. The balcony view of the street are good. You can listen to the streets at night. Bed is soft and springy and a bit too comfortable. Thanks to Farhad for a very welcoming stay. Pics on the listing are old, the rooms looked more weathered.
• Safia (10/5): Exceptional - Farhad is such a great help and so is his sraff The location is really good and the room was very neat , definitely recommend
• Raza (10/5): Exceptional - This is a fantastic hotel for a family stay with interconnected and comfortable rooms. The hotel also has central location, and close to Nizami street and old city. Specially big thanks to the host of the property Mr. Farhad, he is great man, and is always trying to make ur stay perfect and will provide anything you need. Thanks
• Oussama (10/5): Exceptional - Good vibes the staff was amazing and super helpful specially FARHAD and ALI the rooms was super clean and quiet and the location great near by everything ✌️
• Raza (10/5): Exceptional - I stayed with family and the host Mr Farhad is a very nice and cooperative, I highly recommend it if you are looking for a family environment and best stay in baku. Their high ratings on booking.com are justified. The location of the hotel is also very close to Nizami Street and old city.
• Mohandhas (10/5): A reliable hotel to stay - Spacious and clean rooms with instant hot water supply. Very responsive and courteous staff. Our special thanks to Mr. Farhad who, with his cheerful attitude, made sure that we all felt comfortable throughout our stay there.
• Jenina (9/5): Superb -
• Houda (10/5): Exceptional - I recently had the pleasure of staying at jeanne d’arc, and I can't speak highly enough about the experience. The staff was incredibly welcoming, but a special shout-out goes to Farhad, who went above and beyond to make my stay even more enjoyable. From offering helpful recommendations to ensuring that all my needs were met, Farhad’s exceptional service made a real difference. The hotel itself was comfortable, well-maintained, and in a fantastic location, but it was the warm hospitality, particularly from Farhad, that truly stood out. I’m already looking forward to my next stay Nothing
• Faizan (10/5): Hosts are great so is hotel and it’s location. Had a very good stay. - Excellent location
• Regan (10/5): Exceptional - The hospitality of the hotel was exceptional. Mr.Farhad was very kind and helped us in all that we were really looking for. The hotel was very close to Nizami Street, and we enjoyed our 7-day stay in this great place. Thank you once again for the best moments.
• Guru (9/5): excellent - location was amazing, as it was in the center of the town from where you can easily go to different area near by the attraction place without using taxi. Hence everything is surrounded by Hotel should you breakfast, as for new arrival the first day it was difficult to find the café for good breakfast. As well seems expensive because of lack of knowledge of the place.

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