Palm's House

Location: 15 Vicoletto San Arpino, Naples, it

Star Rating: 9.3 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 08:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Air conditioning
• Lift / Elevator
• Non-smoking throughout
• Allergy-free room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• Contactless check-in/check-out
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Key access
• Process in place to check health of guests
• Free wired internet
• Internet access
• Covered parking

Rooms Available

• Maisonette

  Boasting a private entrance, this air-conditioned apartment comes with a kitchen, 1 bedroom and 2 bathrooms with a shower and a hairdryer. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and an oven. The apartment features a washing machine, soundproof walls, a coffee machine, a wardrobe and a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Washing machine
  • Private bathroom
  • Heating
  • Dressing room
  • Kitchen
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Coffee machine
  • Linen
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access

Guest Reviews

• Zannis (1/5): Disappointing stay with serious health and safety concerns - The apartment was in a downtown location, quite close to a lot of interesting landmarks. It was also very tidy and clean. This was unfortunately the worst apartment rental experience I've had. Upon arrival, we waited 20 minutes for the host's father to deliver the keys due to traffic. Fair, this can happen to anyone but once inside, we discovered several concerning issues: Safety hazards: Multiple damaged stairs posed a potential danger, and the top-floor handrail was barely attached, appearing to have been forcefully damaged. Mold and air quality: A strong smell of humidity and mold permeated the apartment, particularly in the bedroom and bathroom. Despite opening windows and running the AC on dry mode, the smell persisted. The apartment had clearly been recently painted, likely to mask underlying mold issues. When I contacted the owner about these concerns (my partner has asthma and is sensitive to mold), he dismissed our complaint, claiming we were the first to mention it and suggesting we simply open a window. Communication quickly deteriorated. Despite claiming not to speak English to Booking.com agents (whom we contacted 4 times for help), the owner was simultaneously messaging us in English on WhatsApp. His messages became increasingly unprofessional and eventually threatening. Given the hostile atmosphere and health concerns, we had no choice but to leave. Finding alternative accommodation at 11pm on a Saturday proved impossible, so we reluctantly stayed one night before departing at 10am. The owner initially agreed we would only pay for the days we stayed, but then retracted this offer. He subsequently offered only 30% refund in exchange for not posting photos, or no refund if we posted them. Eventually, Booking.com intervened and we received a 50% refund. We ended up booking a hotel for the remainder of our stay. I hope this review helps future guests make an informed decision.
• Liubov (10/5): -
• Rossella (9/5): Bellissimo - La casa è molto bella e nuova. Dotata di ogni confort e pulitissima. È in una posizione strategica, tra le più belle di Napoli. Il proprietario Massimo è una persona adorabile, disponibile e premuroso. Super consigliato Nulla
• Amir (8/5): - עיצוב נהדר, מיקום מעולה לא היה אינטרנט, חוסר גמישות של המארח
• Federica (10/5): -
• Lucile (10/5): Parfait - L emplacement absolument parfait, la réactivité et la souplesse du propriétaire qui a été hyper arrangeant pour notre départ Rien
• Jose Alberto (10/5): - Todo perfecto, con todos los detalles
• John (10/5): -
• torresanamaria (10/5): Super lindo, volvería!!! - Muy lindo y cómodo. Es muy cómodo tener un bañito arriba al lado de la cama para no bajar una vez acostados. Muy bueno el ropero para guardar todo sin problema. Le falta lavarropas
• Sara (9/5): - La ubicación del apartamento, en una buena zona y cómoda para moverte tanto andando como en metro. Las comodidades de cocina, baño, vestidor. Y tanto como el anfitrión como su padre muy atento. La cama
• Noa (9/5): Fijn appartement in het mooiste straatje van Napels - Het appartement ligt op de perfecte locatie in een super schattig straatje. Er was een airco in de slaapkamer wat echt fantastisch was, omdat het buiten 35 graden was. Ook zijn er twee toiletten wat erg praktisch is. De bovenste trede van de trap hangt er gevaarlijk scheef bij evenals het hekje voor de trap. Ik had wel begrepen dat ze dat gaan repareren. Verder lekte de douchekop van de regendouche een beetje.
• David (9/5): Muy buena ubicación y muy agradable - Apartamento muy cómodo y moderno con una ubicación excelente Si se viaja en coche, recomendable dejarlo en la periferia (y moverse en metro) porque alrededor del apartamento es zona azul y parking muy caros
• Ingrid (10/5): beautiful apartment, excelent location, nice staff everything you need to feel at home. -
• Anne (10/5): Perfect location to visit Naples! - Location is perfect, in a nice, safe, well-connected area, you can walk to most places. But it is also quiet because the apartment faces a courtyard and not the street. Very clean and well set up! Bathroom upstairs doesn’t have a door which is a little strange. The apartment faces the courtyard and there’s no direct sunlight but our clothes dried in a day with no problem
• Tony (8/5): Very good -
• Nikolai (10/5): Exceptional - An apartment in the heart of Napoli, just off the via Chiaia, amazing location. Looks recently refurbished, spacious, comfortable. Host is very nice, always available in case any questions arise. Bathroom is ok for now, but shower heads might need replacement soon as nozzles are getting clogged.
• Kristina (10/5): Exceptional - Very good place, strategic area.
• Ece (8/5): Very good - Inspite of the some steps GREAT location but be ready for some steps to reach the building. We are 65 years old and managed 😅 It would be nice to have some coffee and tea. If you want to stay in and have your first your morning coffee in the apartment you have go out and buy it at the nearby coffeeshops.
• Людмила (10/5): Exceptional - The apartment is very cozy and compact. The host helped me with my luggage at the meeting and was very kind. The apartment is located in a very beautiful and picturesque alley :) there are a lot of bars, restaurants and shops nearby. Many attractions can be reached on foot. I highly recommend this apartment, it has everything for a comfortable stay.
• Gilbert (10/5): Exceptional - Close to every thing
• Punjabiking1000 (9/5): Superb - Excellent location and away from the main street so it was quiet and comfortable. Modern well furnished apartment spotlessly clean.
• Katica (10/5): Exceptional - Great location,comfortable and very clean accommodation
• Ange (8/5): Very good - it was a very nice place , the lighting, and everything made the house really cosy,
• Rose (9/5): Superb - The host was super helpful and easy to communicate with. The apartment is spacious and located in a quiet street in a bustling neighbourhood. The apartment stays cool and has aircon perfect for the hot summer weather! There were only a few minor details to improve on such as having laundry detergent, tablets for the dishwasher and a cooking knife. Other than that great stay and lovely host!

Photos