Prime Hotel at TRX Tower

Location: 11, Jalan Barat, Pudu, 55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur 55100, Kuala Lumpur, my

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:30 PM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Room service
• Lift / Elevator
• Luggage storage
• Shuttle service (additional charge)
• Staff adhere to local safety protocols
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Guests can opt-out any cleaning services during stay
• CCTV outside property
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Triple Room

  Featuring free toiletries, this triple room includes a private bathroom with a shower, a hairdryer and slippers. This triple room is air-conditioned and has a flat-screen TV, a tea and coffee maker and a wardrobe. The unit has 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Body soap
  • Hand sanitiser

• Deluxe Twin Room

  Providing free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The twin room provides air conditioning, a tea and coffee maker, a wardrobe and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Body soap
  • Hand sanitiser

• Deluxe Queen Room with Hassle Free Check-in / Free WiFi/ Free Refreshment

  Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room features air conditioning, a tea and coffee maker, a wardrobe, as well as a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Body soap
  • Hand sanitiser

• Deluxe Single Room

  Featuring free toiletries, this single room includes a private bathroom with a shower, a hairdryer and slippers. The single room features air conditioning, a tea and coffee maker, a wardrobe, as well as a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Body soap
  • Hand sanitiser

Guest Reviews

• Sophie (7/5): - Hyper central Prix adapté à la chambre Pour une nuit Le monsieur a l accueil très désagréable. J avais réservé une chambre avec fenêtre et il m a mis dans une sans fenêtre et clim en panne...après insistance a bien voulu changer.
• Carven (8/5): - Location perfect Lack of Charge slot
• Gonzalo (7/5): Buena opción para una visita a KL - Lo mejor, la ubicación. Personal amable. Todo bastante limpio. Baño muy pequeño. Paredes finas, se escucha la gente de otras habitaciones cerca.
• Vira (10/5): - Staff peramah and good location The location
• Fhaidhinie Faris (10/5): -
• Edio Jose Maria Guterres (7/5): I'll return there for sure - No breakfast available The hotel was in the prime location, very close to find food, shopping mall.
• Izhar (10/5): -
• yeufeng (10/5): -
• Asni (8/5): - Location good near shopping mall easy to find food The room got cockroach . And the bath towels was rotten (buruk)
• ESCUDIÉ (9/5): - Excellent séjour de 4 nuits ! Un grand merci à toute l'équipe pour leur accueil et leur disponibilité. L'hôtel est d'une propreté irréprochable avec une literie impeccable. Mention spéciale pour l'emplacement géographique : il est idéalement situé pour profiter des activités de Kuala Lumpur sans être en plein tumulte. Tout était conforme à mes attentes ,je recommande vivement.Qualité/prix très bien. Insonorisation entre les chambres et le couloir
• Shahrul Asyraf (10/5): - The room was very clean and comfortable. The location of the hotel was also very convenient.
• Hui Jie (8/5): - Overall okay Limited legal parking at the area
• Chong (3/5): - dirty toilet，soundproof 🚩🚩
• Fajrina (10/5): -
• Wardzala (10/5): I’ll enjoy the stay at the hotel when they change the room. Good Job Thank with the staff who handle it with professiona - It’s was a strategic place. First night with ground floor room have odour smells
• Yen (5/5): -
• Marliana (10/5): -
• Than Tun (6/5): -
• Anis (4/5): convenient but disappointing due to the lack of parking guidance that led to a summons. - friendly staff. I stayed at Prime Hotel, TRX Tower for one night and arrived around 1:00 a.m. Unfortunately, there was no available parking at that time. The hotel staff assured us it was safe to park in front of the hotel, but they did not inform us that we could be issued a summons for doing so. The next morning, before we checked out at 12:00 p.m., we discovered a parking ticket issued at 10:00 a.m. It was quite disappointing, as a simple warning or clear guidance from the staff could have prevented this situation.
• Shafiq (10/5): -
• Eric (10/5): The counter staff Mr Bijay was exceptionsl - The counter staff Mr Bijay was exceptional & rendered to me Excellent Customer Service & went beyond The Extra Mile For Service To Me ! None
• Iqra (7/5): -
• Laura (6/5): - L'emplacement Il n'y avait pas de fenêtre dans la chambre.
• Erik (6/5): - Basic. Kleine kamer. Ligging is prima. Geen luxe maar prima voor een nacht.
• MARLIANA BINTI MUHAMMAD NIZAM (10/5): -
• Madoka (7/5): Good - Enough space to open luggages. Location is near to shopping malls, MRT and Monorail. Ants. The first room had many ants on the wall and bathroom. They gave me new room. The first three days are okay, but starting ants show up.
• Rezqi (9/5): Superb -
• Kashif (9/5): Superb -
• Ling (5/5): so far so good - just a step to find tasty breakfast beside the hotel the bedsheet found yellow ,pretty good if the cleanness can be upgrade more
• Fajrina (9/5): Superb -
• Supr3m36 (7/5): Comfortable room with 2 pillows! Good location, walking distance to multiple malls and friendly staf - Staff is friendly and always greet me when i enter the lobby. Room size is ok for a single bed and two pillows were given! Location is ok, walking distance to many malls. There were something wrong with the check in Point Of Sales equipment cos it rejected/declined all my credit cards, I had to resort to paying cash. But when i tried using at the malls, there were no issue.
• Shahrul (10/5): Exceptional -
• Inha (10/5): Exceptional - Close to bukit bintang. Everything what you need is there . Mall , food . Stuff are great guys! Only one thing it’s for one person a bit small place .
• Cassandra (7/5): Good -
• Toong (9/5): Superb -
• Muhammad (5/5): Passable - Closest hotel to all places of interests Water leaks through the edge of the window..
• Vencislav (7/5): Good -
• Nicole (8/5): Very good -
• Kishan (7/5): Overall, it's real worth to the value. - A quite convenient location to the centre and closer to the food stalls AC is directly aimed at the bed, which is a bit uncomfortable.
• Ahmad (4/5): Disappointing -
• Amirul (9/5): Superb -
• Lydia (9/5): Better than expected - Can hear noises from the corridor and other rooms clearly
• Mansor (8/5): Very good -
• Chang (5/5): Passable -
• Badshah (1/5): Bad -
• Badshah (1/5): Bad - Location The hotel door lock was already damaged The light switch next to the sleeping bed was not working at all 😔😔😔
• Fatein (10/5): Excellent - Their front desk really helpful and extra miles
• Affy (8/5): Very good -
• Arikhuzair (9/5): Superb -
• Asni (4/5): Disappointing -
• Rafie (7/5): Good - Very close proximity to shops Room is small but good for short stay
• Adam (10/5): Exceptional - Good bed and pillows. Great location and price. The staff are friendly and seems like they are always working to improve from first time I stayed to a week later when I returned. Unfortunately soundproofing, you can hear someone in their room down the hall talking on phone. If it's late though you can message staff on whatsapp and they'll respond promptly to notify guests to keep noise down to not disturb others.
• Saw (7/5): Good - Location Noisy and shower water pressure is low
• Praveen (7/5): Good -
• Salal (7/5): Good - Location WiFi
• Dr (2/5): i will think thrice to come again - The staffs are very accomodating. Thumbs up The room is quite small & hamper my movement. I have a very limited space to perform my solat & do my work. The plus point is very strategic in terms of location.
• Jahirah (6/5): Pleasant -
• Olivia (7/5): Good -
• Mohd (8/5): Fair - So far ok, value for money There is no nearby parking. Even have behind the building but per entry RM10 quite expensive for me
• Yvonne (9/5): Superb - Location is very close by the shopping area but it just quiet beside the corner. So you can get convenience but not to be bothering.Room is clean with comfi.bedding.
• Nu-ex (8/5): Affordable room price & - Neat & tidy Don't have free car park space for guest
• Rbea (9/5): I advise all clients to stay in this hotel, very comfortable and safe - A profitable hotel in a good location with all services Everything is good
• Mun (6/5): Good - The first room 201 allocated to us is small and Aircon is not working. The reallocate room 101 has a flooding toilet during bath. We like the location and pricing.
• Sophia (10/5): Exceptional -
• Rbea (8/5): I am comfortable in that hotel - The location of the hotel is very good. The hotel staff are from Pakistan. They are very kind and kind. Their work is good The location of the hotel is very good. The hotel staff are from Pakistan. They are very kind and kind. Their work is good
• Sandy (5/5): Passable - The location is near bukit bintang and trx mall Smell smoke in the room
• Izzue (10/5): Exceptional -
• Izzue (10/5): Exceptional -
• Izzue (10/5): Exceptional -
• Aloysius (10/5): Exceptional - Good location.near local eaterues and the TRX Exchange.Walking distance to bukit Bintang. Very clean room.polite staff. Bathroom towels discoloured.
• Adeel (7/5): Good -
• Nenad (8/5): Very good -
• YEW WENG (8/5): - The hotel staff are very nice and the surrounding restaurants and shopping are very convenient.
• Atsushi (8/5): Good value. - Cost effective. Good location for medical checkups and other locations. Little small for me. Windows are not able to close.
• Ahmad (1/5): Worst - Not the same as adds in booking.com, diffrent from expected, it tell got one quen bed and one single bed, but when checkin just got 2 single bed, verry disappointed, and dont have parking for car, worst expirience ever, will never booking here again. Nothning i like all disappointed.
• Azlan (10/5): Exceptional - awesome
• Nur (8/5): Very good -
• Kaur (5/5): Passable -
• Mohamed (6/5): overal is ok - the room size was similar to queen size eventhough i took twin bed
• Muazam (8/5): Very good -
• Fkhriiaiimn (10/5): Exceptional -
• Amit (10/5): Exceptional - Great budget hotel - clean, well located, free wifi, AC, electric kettle, hot shower. Everything I wanted at this price.
• Jewel (7/5): Good - Iron & ironing board outside.. not comfortable So difficult
• Low (8/5): Very good -
• Liew (5/5): Its okay. - Good location. No breakfast, but good location. Hotel does not provide parking. Staff was not confident when we ask questions. Hotel is ok, but noise is so loud even my room is facing the back.
• Allan (7/5): Good - Good location. Just close to new shopping mall & any other restaurqnt. About the facility, there was no chair seat in the room & somehow got tv, but it more looks like for a decoration only as it didn't have any channel can watch. Hopefully can take note & improve for this.
• Eli (7/5): Recommend - Nice and very strategic Can hear people voice from other room
• Moataz (7/5): A good hotel for short stays in Kuala Lumpur. - A good hotel for short stays in Kuala Lumpur. 10 min. walk from shopping area in Bukit Bintang. A mini bar is available in the room. Goof WIFI internet Very small room. Poor facilities specially the bathroom facilities
• Yu Win (6/5): - Convenient and central location but the bed cleanliness is kinda bad
• Sofiah Nadhirah Binti Zainuddin (10/5): - The room in Prime Hotel didn’t secure with no unlock in door
• Bibih (5/5): Passable -
• Atiquzzaman (8/5): Very good - Everything The water in the washroom had a bad smell.
• Leal (8/5): Very good - It was walking distance from malls and Mega Star Arena where I attended an event. Many food options nearby.
• Fuad (8/5): Worth the money. - located in the middle of Bukit Bintang. Easy access to everything.
• Jia (7/5): Good -
• Mohamed (9/5): Superb -
• Vu (9/5): best for money - location, food around hotel, activities at night somehow difficult for taxi driver to find the location
• Mmmmmuse (9/5): Good location. Good staff. - Staff is very helpful. Location not bad near the Pavilion. Smell like cigarettes in my room.
• Nathuan (4/5): Disappointing - Staff are nice. It's a smoking hotel. Non -smoking rooms DO NOT EXIST (even if the opposite is advertised). Disrespectful guests smoke ALL THE TIME and staff do nothing. So, your towels, your clothes, everything smells of cigarette. In addition, I have breathing problems and cigarette smoke is too bad for my health. Windows can't be opened, there's no ventilation. So, you breathe the cigarettes of disrespectful, selfish people (who should go outside to smoke, as in any civilized country). But well... In addition, you can't use the stairs? If there's a fire? As it's widely known selfish smokers provoke many fires , quite frequently, unfortunately :(
• Hui (4/5): non smoking room but bad smell of smoke. -

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