OceanView Bliss Lv 24 Chevron Renaissance Retreat

Location: 23 Ferny Avenue, Gold Coast, au

Star Rating: 7.3 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Soundproof rooms
• Hot tub/Jacuzzi
• Sauna
• Ski storage
• Non-smoking throughout
• Kids' outdoor play equipment
• Heated pool
• Salt-water pool
• Outdoor furniture
• Shallow end
• Steam room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Happy hour
• Supervised childcare/activities
• Shopping on site
• Ski storage
• Television in common areas
• Free wired internet
• Access to nearby indoor pool
• Playground on site
• Self parking (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Private beach nearby
• Internet access
• Games
• Housekeeping on request
• Private picnics
• Exercise/lap pool
• Japanese garden
• Covered parking
• Snow sports gear
• Swimming nearby
• Water tubing nearby
• Beach club nearby (surcharge)
• Hosted evening meal (reserve)
• Beach toys

Rooms Available

• Two-Bedroom Apartment

  The hot tub and sauna are the special features of this apartment. This spacious apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a hairdryer and free toiletries. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the fully equipped kitchen. The apartment also includes a barbecue. The air-conditioned apartment features a TV with cable channels, a washing machine, a private entrance and a wardrobe. The unit has 3 beds.

  Max Occupancy: 7 (7 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Additional toilet
  • Interconnected room(s) available
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Sauna
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Barbecue
  • Hypoallergenic
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Shower chair
  • Infinity pool
  • Heated pool
  • Salt water pool
  • Shallow end
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation

Guest Reviews

• vicki (8/5): - Convinient location, close to restaraunts,bars,cafes,& supermarket
• Osman (10/5): - Excellent wheel chair access. Great position and views
• samuel (7/5): -
• Clarissa (10/5): ☺️ - Everything Nothing
• Natalie (8/5): Lovely space in the rooms - Wonderful location Excellent views
• Cheryl (1/5): - We didn’t get access to the property after asking several time for the details.
• Davina (3/5): Great location. Apartment old and run down. Not worth the $. - The location was good. It's handy to the main attractions and has a Coles underneath which is very convenient. We arrived 1 hour later than what was expected due to traffic. When we entered the room it was a mess. Barely half cleaned. We had already arrived (at 3pm) one hour after our expected arrival time before I was sent a message explaining that the cleaners were behind and that they had also had to leave because of an emergency...We had to give the toilet a good clean just to be able to use it. The room was disgusting so we left. I sent a message requesting to be notified once the room was cleaned. At 4:45pm I received a message saying that they had hoped the room was now cleaned. When we returned the room had been cleaned. However after using one of the ensuite sinks it was now blocked. The next day I was able to get the sink to drain however as soon as it was used again it blocked. The ensuite shower head also needs to be replaced. It balances precariously on the holder and will fall off if you turn the tap on to high. Dirty socks and underwear were found in a drawer in the 2nd bedroom and the sliding door in this room was unable to be locked. The dryer was not working either. We tried to dry towels there, but there was no heat. The towels came out still soaking after 4 hours. One of the lifts was not working for some of the stay which made going coming and going take longer than it should. And the bin shuts were out of order.
• Julie (1/5): Ocean Bliss and Jodi - Location,pool,coles and shopping facilities No airconditioning,unclean apartment and complete inaction by Ocean Bliss and Jodi to do anything about it. I pointed out other issues with apartment and in one email she stated it was a “false claim” basically calling me a liar.Also in contact with Booking.com who have tried to contact Ocean Bliss via email and phone with no response.
• David (6/5): Ok Jodie is great but its in need of some TLC . - Great location and Jodie was amazing very communicative. Location was great but unfortunately we had hair in the showers. The sink in the master was not flushing and the drapes and furnishings were a bit rough.
• Yandell (4/5): Disappointing!!! - View was nice, great size for a two bedroom apartment. Very disappointed, place definitely is in need of some attention. Bad odour, Lounge was filthy!! stains n just grotty, rugs were dirty looking, bin stunk of pooy nappy, dishwasher leaked everywhere, dryer didnt work properly, last 2 days of our stay the internet did not work at all so stuck in an apartment with no tv with 4 kids is not ideal. Kitchen had very limited supplies, some utensils had rust on them. Place had a musky dirty smell when we walked in and floors didn't look clean. Under the beds n couch was filthy with built up crumbs and stale food and dust. Only two toilet rolls for six people over 8 days, empty hand soap containers. Also had bugs (I think baby cockroaches) all over the bathroom sink. Our toothbrushes were covered in them and they were running around on the sinks, both bathroom and kitchen. I don't recommend this apartment for what you pay to stay there!
• Megan (1/5): Don't waste your time !!!! Absolutely filthy. - Only good thing I could say was the view Rocked up was absolutely filthy. Beds weren't made , dirty mouldy dishes in the dishwasher. Absolutely smelt so disgusting. Empty alcohol drinks open , bench was dirty , wasant cleaned after last tenants the couch was filthy and marked heaps . I wouldn't recommend it at all. Save your time and money and look somewhere else. She is a scammer. Requested a refund , she won't reply back to me. Wouldn't answer her phone after I tried to call heaps the phone was turned off. Got onto booking. Com and again she won't reply to them but happy to take my money. Had to book different accommodation for my 4 children as it wasn't up to standards.
• Mizezz (10/5): -
• Tracey (7/5): Spacious, clean and tidy with spectacular views - however some TLC is needed to call it a retreat. - The apartment is amazing. Being so high up, the views were spectacular of the river, the city and the ocean. The room was spacious and everything you could need was within walking distance. The location can’t be beaten. Coles is just downstairs as are restaurants and shops. We didn’t need our car at all. The apartment was clean and tidy with floorboards throughout. The resort itself has amazing facilities. The keys were close by and super easy to find and access. For the money, the apartment was great and I would book again purely for the price as you can’t book through the Chevron direct for that price but I would not call it a retreat. Definitely needs some attention. I have to agree with some of the previous reviews. I would not call it a retreat. It’s a basic apartment with great views. It lacked crockery and cutlery (we had to buy more). Plates didn’t fit in the microwave. Couch was disgusting and not sufficient for a family of 4. 3 chairs for the balcony (for a family of 4) which were also sagging as were the dining chairs. The exhaust fan in the ensuite didn’t work and set off the smoke detector. The shower curtain was putrid. The shower head in the ensuite kept falling down so you have to hold it. The bunk bed was swaying as it was flimsy. The dishwasher leaked on the kitchen floor. It wasn’t overloaded as there wasn’t enough crockery to fill it. Unfortunately, we weren’t told there was work happening on the tower we were in so we had ropes hanging outside the bedroom window which bash against the glass all day/night in the wind and men up and down all day as we were on the balcony. The neighbour also smokes marijuana so we had to keep the balcony door closed to stop the smell wafting in. The dryer only blew cold air and took 7+ hours of running to dry anything. Contacted property manager on our last day who told me I had to do a manual reset of the dryer to get it to work. If that was known, why were we not told or instructions left? I’ve never had a dryer that needs a reset before use. We needed that dryer every second day. No information booklet in the room. Wifi kept cutting out and we had to download a heap of apps on the TV just to watch free to air TV. Some of these things were mentioned in previous reviews well over a month ago but sadly, nothing has changed or improved and the property manager told me that they are rectifying these issues. I doubt it and think that is just a brush off. Lots of inexpensive fixes to make it more comfortable. Also, this listing and others by this property manager state the resort has a water slide and/or water park. It has neither so don’t hold hopes of seeing either.
• Sathya (9/5): -
• Caroline (1/5): Scam don’t book this apartment - Nothing. My booking was canceled at 1pm on the day of arrival. I was left a voicemail and when I tried to call Jodie back it went straight to voicemail. I feel this booking was a scam as I’ve not heard from Jodie about my refund, or to apologise.
• Amit (7/5): Excellent location and just shy of a five-star experience. - The location is absolutely fantastic. With Coles located just outside, it’s incredibly convenient for picking up groceries or any essentials. A wide variety of restaurants are only a short walk away, offering plenty of dining options to suit all tastes. Best of all, the beach is within easy walking distance, making it perfect for a morning stroll, afternoon swim, or sunset walk. Not to mention, the view was great—another highlight that made the stay even more enjoyable. It truly is an ideal spot for both relaxation and convenience. Communication from the host was abundant. The apartment comes close to offering a luxury experience but falls slightly short due to a few minor issues. The ensuite shower, for example, had a worn-out showerhead and only a basic curtain, which impacted the overall comfort. In the main bedroom, two single beds were pushed together to form a larger bed, but they tended to shift apart during the night. The microwave was quite small and couldn’t accommodate many of the plates provided, and the couch had visible stains that detracted from the cleanliness and appearance of the living area. Another drawback was the curtains, which were not block-out, meaning you’re woken early with the rising sun—something to keep in mind for light sleepers. While the building’s facilities were abundant, they showed signs of age. The gym equipment was in need of updating and possible maintenance, and although the change rooms were adequate, they were small and felt quite cramped. With a few thoughtful upgrades, this apartment could offer a much more premium experience.
• Hasret (3/5): Firstly the room was filthy when we checked in, there was urine on the toilet seat and hair all over the floors. The cou - The location and pool facilities only Firstly the room was filthy when we checked in, there was urine on the toilet seat and hair all over the floors. The couches were disgusting and floors felt extremely sticky like they hadn’t been cleaned properly in god knows how long. My kids walked around with their socks on and ended up with their whites socks turning black. It was filthy! Definitely the dirtiest place we’ve ever stayed at. Secondly there was absolutely no support or response from anyone while trying to find the location of the keys and the property we were left outside with no response for ours and our kids were extremely tired being past 10pm. We had to ask locals off the streets to guide us on everything. The photos they have shared of the entrance if not what you see on the Main Street. Also not to mention that no one responded when I sent them photos of the disgusting state of the room. I had to go out to Coles the next morning and literally buy stuff to clean the whole place except the floors. It’s really not someone job to clean the hotel they’re staying at while in that state, the lobby area and elevator has the worst smell that never went away that we’ve ever experienced. I have spoken to other people who stayed there and they said the smell is disgusting aswell. The location was great though, this is the only thing I could say was good about our stay. The bedding was also extremely uncomfortable and almost flat pillow. I would NEVER ever come back and recommend to anyone!!! It was honestly so bad for what we paid! Poor service was the worst part!
• Dilli (10/5): Exceptional -
• Hana (1/5): Very disappointing and underwhelming. - The property was central with on site parking. Very easy to get to where you need to go. There were lots of shops and restaurants just a stone throw away. Close to supermarkets, and the beach. Not to far of a drive to the theme parks. Property has a lagoon pool on site which is great for families. Property was dated and dirty, the lounge suite was horribly stained with months worth of dust, old food and all sorts building up underneath it, we had to pull the couch out and give it a good clean underneath as there were ants everywhere. The bathrooms are poorly maintained, one of the cradles is broken in the shower, causing the shower head to come crashing down everytime the water is turned off (very dangerous when showering my 3 year old). The drains need a very good clean as the smell coming from them makes the bathrooms smell awful. Finally, “this air conditioned property” was definitely not. There was a planned aircon outage that we were not informed about, multiple other guests we spoke with had the same issue. This made for an extremely uncomfortable stay on the 24th floor. We were given the option to find alternative accommodation, however affordability wise at such short notice, this wasn’t possible for us. We managed to find a fan, but like every other appliance in the apartment, it wasn’t the best. The aircon didn’t start working until the second last day of the 10 night stay. The unit is very dusty, and looks like it hasn’t been cleaned in a very long time. Such a shame as with a decent clean and fully functioning appliances, our experience would have been far more positive. We weren’t offered any form of compensation for the discomfort we experienced during our stay, other than reimbursement for a functional fan.
• Bec (6/5): Cleanliness wasn’t the best and the sofa bed was broken. Would’ve been nice to have known as the hos - Amenities and location Price and cleanliness
• Melissa (7/5): Good - View and location No conditioner in room and having no reception to pick key up. We had to find it down the road in a lock box which was hard to find
• Gurvinderpal (10/5): Exceptional -
• Jhe (9/5): Superb -
• Marosa (8/5): Very good -
• Armstrong (10/5): Top location with magic veiws - Absolutely brilliant location with fantastic views of beach and city Having to leave!
• Andrew (10/5): Exceptional -
• Scott (8/5): Great apartment and facilities - Location, pool, view Lost sun in arvo
• Jonathan (10/5): We would definitely stay here again - The location and the view were amazing Finding the car park entry Photos are outdated
• Jayne (10/5): Peaceful - Location and family friendly facilities N/A Everything was awesome
• Raanch (10/5): Exceptional -
• Darren (9/5): We were told we were the first customers and definitely a nice place to stay on the Gold coast. - A lovely apartment with excellent hosts who were very easy to contact and help. Great views and a few minutes walk to the main beach. Pretty quiet for a location in the middle of Surfers Paradise. The complex has a lot of excellent facilities that you can use. Bit tricky with car park and keys but the host stepped us through this. Once you understood what you had to do, then it was simple.

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