The Robinson at Wembley - Modern and Eclectic
Location: 1 Atlantic Cres, London, gb
Star Rating: 8.6 Stars
Property Type: Apartments
About this Property
Prime Location - Nestled in the Breck district, our hotel is just steps away from popular attractions like Wembley Arena and London Designer Outlet.
Modern Amenities - Enjoy the convenience of free WiFi, a lift for easy access, and full-day security for your peace of mind during your stay.
Fully Equipped Kitchen - Each unit at our apartment complex features a wardrobe and a well-equipped kitchen with a dishwasher, oven, fridge, and kettle for your comfort and convenience.
Contact us today to experience a cozy home-away-from-home at The Robinson in London.
Important Information
- Late check-in after 10pm will incur extra nonrefundable fees.
- Please note the lead guest must be 21 years and older.
- Your safety and security are our top priority. After booking, you'll be asked to submit your ID and complete some basic information for vetting via Autohost portal.
- All images, floor plans, and particulars included herein are for illustrative and indicative purposes only. The allocated units may differ slightly in detail according to their positioning in the building.This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 03:00 PM - 10:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Lift / Elevator
- Adult only
- Fire extinguishers
- First aid kit available
- Smoke alarms
- CCTV outside property
- 24-hour security
- Television in common areas
- Free wired internet
- Internet access
Rooms Available
-
Apartment
Featuring a private entrance, this apartment also is consisted of of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment is fitted with a TV, a wardrobe, an electric kettle, as well as a sofa. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Private entrance
- Sofa
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Reading light
- Privacy curtain
- Carbon monoxide detector
-
Studio
The fully equipped kitchen has a stovetop, a refrigerator, a dishwasher and an oven. The spacious studio features a private entrance, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Private entrance
- Sofa
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Reading light
- Privacy curtain
- Carbon monoxide detector
-
Superior Apartment
Boasting a private entrance, this spacious apartment also features 4 separate bedrooms and 4 bathrooms with a shower. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and an oven. Rooms on the upper floors are reachable by elevator. The unit has 4 beds.
Max Occupancy: 8 (8 Adults)
- Shower
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Private entrance
- Sofa
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Privacy curtain
- Carbon monoxide detector
-
Two-Bedroom Apartment
Boasting a private entrance, this spacious apartment also comes with 2 separate bedrooms and 2 bathrooms with a walk-in shower. Guests can make meals in the kitchen that features a refrigerator, a dishwasher, an oven and an electric kettle. The apartment features a wardrobe and a sofa. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Kitchenette
- Refrigerator
- Dishwasher
- Private bathroom
- Kitchen
- Private entrance
- Sofa
- Electric kettle
- Wardrobe or closet
- Oven
- Dining table
- Toilet paper
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Reading light
- Privacy curtain
-
Three-Bedroom Apartment
Boasting a private entrance, this spacious apartment also comes with 3 separate bedrooms and 2 bathrooms with a shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and an oven. A sofa, a TV, a wardrobe and an electric kettle are available in this apartment. The unit has 3 beds.
Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Private entrance
- Sofa
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Reading light
- Privacy curtain
- Carbon monoxide detector
Guest Reviews
- Prof. Ashraf ul huq Kaza (5/5): Mixed experience in Wembley! - 1. The apartment was nice, big and spacious.
2. Clean
3. View
4. Garden
5. Adequate plates and glasses
6. Safe and pleasant neighborhood 1. Most of the time, road to the property remains closed. We had to leave our taxi and walked a long way with all our luggage. The same thing happened to us when we checked out!
2. It's very difficult to contact the property. I went to the reception where we checked in and informed about some shortage of toilet paper and cooking bowls. The receptionist advised to contact the property through portal. I did that but no response. Though on the 2nd day of our visit, the property wanted to know if we need anything, but when we asked for what we need -no response.
I booked a big apartment with 4 rooms and 4 toilets. Only one toilet paper was supplied for the entire apartment. I bought toilet papers and tissue box without waiting for the property's response.Only one cooking bowl for a family of 5 is definitely not sufficient. When we visited, London was very hot and humid. We knew there won't be any ac or fan. Think twice before booking this appointment in summer.
3. The basin In the master bedroom toilet takes a long time to clear.
4. I understand they have a strict policy to give check in instructions about a day ago. As I had a long flight, I sent 3 messages regarding check in instructions. No response. I contacted booking.com customer service and informed them. I also had to make an overseas call to the property. I believe if they responded to my first message that they will send instructions to me before 24 hours, no worries - it should have been fine! It's courteous to respond, right?
My suggestion: if you have come to watch games in Wembley stadium, this property is perfect. If you are a tourist, better not to rent this apartment. The nearest train station is 17 minutes walk!
- Grzegorz (9/5): Fantastyczne miejsce z bardzo dobrą komunikacją i do centrum i do Luton Airport - Super lokalizacja. Był to wyjątkowo gorący okres z temperaturą powyżej 30 stopni. W apartamentach nie ma AC, ale w końcu kto spodziewałby się takiej temperatury w Londynie.
- Mark (10/5): Exceptional stay , amazing venue - It was perfect for our family group.
Great location, modern and very comfortable. Very clean with great amenities . Perfect for Wembley Stadium only 200m away. Staff very helpful on reception It was all good. Having a window key in apartment would be useful as in warm weather you need the air coming in. Reception did find one for us. An extra fan given the number of rooms
- Nicola (9/5): -
- Paul (10/5): Clean spacious apartment on the doorstep to the Stadium, fantastic!! - First of all, the location was superb for the event at Wembley Stadium, you literally walk out of the door and you’re there!!! The staff on reception were all very polite and courteous. The apartment itself was lovely, clean and bright and well furnished with plenty of space and lovely balcony. N/A
- Carl (10/5): This place is just magnificent!! - The property is so large, was immaculately cleaned and the location in terms of Wembley was amazing!! The comms from the owners throughout was superb Nothing
- Sawsan (8/5): Good - I booked this apartment for my elderly parents for 10 days. It was comfortable, clean and the location was great. I’m a tenant at one of Quintain Living buildings so I know the quality and the life style there very well.
Staff and reception were great! When I booked this apartment again I’m emphasising it was for my elderly parents! There were 85 pictures all together, some apartments have a walk in shower and some have a bathtub! I don’t like the fact that under the unit that I booked there was a description that mentioned a walk in shower but when we checked in we were surprised it had a bathtub. Before I check in I emailed to ask about the walk in shower but I never had a response! That was very disappointing the units can be very challenging for people with limited mobility! I would appreciate an honest description under the unit that is booked or at least an illustration
- Ben (9/5): - Location for Wembley Stadium Nothing
- Jordan (10/5): -
- Rakesh (10/5): -
- Chris (4/5): -
- Denzil (10/5): Great place to stay, especially if attending something at Wembley. Good walking area for shopping and lots of food optio - Second bathroom was plus, clean and excellent location- walked to from concert at Wembley Arena.
- Qingqing (10/5): - Very spacious, close to the train station, shops, and restaurants. Too many football games lol.
- Pai hung (10/5): -
- Jamie (5/5): -
- Carey (8/5): -
- Ann-Sofie (8/5): - Fin lägenhet och bra läge. Fanns det mesta vi behövde. Rymlig, fräsch. Smidigt med 2 badrum. Vii va 5 i sällskapet men bara 4 stolar i lägenheten, hade underlättat med en till.
- Bautista (10/5): - The apartment was very clean, modern and quiet. Location is excellent close to public transport, stores. London designer outlets, restaurants. The festival garden is lovely very relaxing when passing by.
We were welcome by Ken and he is very nice, accommodating and did helpful in all our inquiry. Nothing. Overall, we had a comfortable stay.
- Elizabeth (10/5): Fantastic in all senses! - I liked EVERYTHING! Just PERFECT! N/A
- maria edna (10/5): -
- Thomas (7/5): Overall great, would definitely stay here again - Location was excellent, great size apartment. Good value for money. Very quiet, we did not hear any noise from adjacent apartments. there was no tea or coffee or milk provided just what looked like left overs from previous occupiers, windows didn't open without keys that were not provided. Minor issue with a faulty light and shower drain
TV was a pain we had to log into apps even for basic channels such as ITV and Channel 4.
Double beds were a bit on the small side, might be good to have single bed options when larger groups stay.
- Ryan (8/5): Brilliant location, great room for a great trip - Nice that is was pretty much like an apartment Bit odd that there was not a proper reception, would be nice to have more tools in drawers like bottle openers and such, balcony door couldn’t be pinned open
- olivier (10/5): - Moderne, concierge Loin du train
- Nick (9/5): -
- michelle (10/5): - Great apartment close to wembly stadium with was perfect for a visit to the mancity game Close to wembly and shops and amenities roof top was great to
- Abigail (10/5): Amazing location! Fun for families! Quite night sleep, comfortable - Everything N/A
- Tomáš (8/5): Nice and modern apartment (not a hotel). It is a flat in the apartment house. The reception is not a typical desk as in - Nice and modern flat. Two bathrooms, kitchen, enough space for 6 adults. Nearby to Wembley stadium and just 10 mins of walking to subway which can take you to city center in 20 mins. The reception is not 24/7. It is a flat in a apartment house which is not a problem but it is nice to know that. Very soft beds. Windows are locked and can not be opened.
- Franky (8/5): -
- Kevin (7/5): - The property was Morden and clean The staff was not friendly ,we the Appartement ,4 adults ,but the provide only 1 key ,and refused to give us another key .so we did not enjoy we were all stuck together .you can do independently your plan.
- Paula (8/5): Great location and value for money accommodation! - Super location and easy photo ID check in at 3pm. Spacious clean rooms with own bathrooms with toiletries and towels. Washing machine, TV has Netflix and comfy sofa. Good value for money and definitely booking again. Uncomfortable bed without protective mattress cover under fitted sheet. Bedroom windows do not open and patio door has no key (if visiting with children). Small rubbish bags on leaving to be put in the shute on each floor which we could not locate but can also be placed in the large bins outside to the right of the front entrance and around the corner.
- Martina (10/5): -
- Ragavan (8/5): Back of Wembley Stadium. Nice & clean apartment. - Accessibility None
- Tomasz (9/5): Pobyt był okej , nie było nic strasznego ale nie było również nic fajnego - Czystość
Elegancko
Nowocześnie Nie podobało mi się to że przybyłem 30 minut wcześniej bardzo zmęczony i pracownik kazał mi czekać co do minuty na recepcji i równo o godzinie 15 dał mi klucz
Następna rzecz która mi się nie spodobała to że w apartamencie nie ma kawy herbaty wody
Soli pieprzu czyli podstawowych produktów które są wszędzie w apartamentach.
Kolejna rzecz na duży minus jest taka że trzeba samemu wyrzucać śmieci
Pierwszy raz się zmierzyłem z czymś tak absurdalnym .
Mało tego śmieci trzeba również segregować bo w regulaminie jest napisane że jeżeli śmieci źle posegregujesz to będzie kara finansowa
Ogólnie to dosyć drogo jak na taką niską gościnność .kolejnym razem nie wybrałbym jednak tego obiektu.
- M Vanessa (9/5): Piso moderno, bien situado y con todo lo necesario - Piso moderno y bien situado. Con todo lo necesario para quedarte. Fácil de llegar. Con muchos restaurantes y estación de metro cerca. Entraba un poco de claridad por las cortinas de la habitación
- Yvette (8/5): - After a long tiring journey via train and then walking to the accommodation, we arrived in the evening and found absolutely no toilet paper in the bathroom, not even an empty toilet roll holder. I had to go out and walk around Wembley to find somewhere open that sold toilet rolls (I asked the reception who said it wasn't their responsibility).
That was quite disappointing to not even be supplied one toilet roll and not be told before hand that we had to supply our own. Had I known, I could have put one in my bag before leaving home!
- Colin (10/5): Excellent stay in a great location for Wembley. Would highly recommend! - Lovely clean apartment. Excellent location for visiting Wembley. Am returning in May!!!
- Kate (6/5): -
- Jozsef (9/5): Great location with good value for money - Great location, easy access London downtown via subway, good value for money Windows are locked, difficult to refresh the air inside
- Danny (10/5): - Great location
- Michael (10/5): -
- Dawid (10/5): Bardzo miła obsługa, super komunikacja. Polecam ! - Na pierwszy rzut oka lokalizacja obiektu wydaje się odległa od centrum, ale metro i pociągi w Londynie są fantastycznie skoordynowane ! Przykładowo dostanie się z Robinsona do Madame Tussauds zajmowało niecałe 40 minut i to z dziećmi 😉. Nie było do czego się przyczepić 😊
- Rhys (6/5): Great location and views. - Location Windows couldn’t be opened, air con didn’t work far too hot for sleeping, the TV remote didn’t work.
- MARIA TERESA (8/5): -
- antonio (10/5): - La posizione, l'arredamento e il comfort dei letti Le stoviglie potevano essere più pulite
- MARIA (10/5): - Hi as topically the Robinson is a top notch place to stay in. Not applicable
- Noel (8/5): Perfect for a family trip to Wembley.Loads of space. - Great space, ideal for a family. Great area for going to Wembley. The keys were very unpredictable, we found ourselves locked out numerous times. Very inconvenient
- Christopher (8/5): -
- Soňa (7/5): - Lokalita, relativne nove zariadenie Smrad z odpadu, nedostatocne vybavena kuchyna, male postele
- Wendy (9/5): super handy and comfortable if you want to be close to Wembley Stadium - location was fantastic and it was a very comfortable stay some small UHT milk pots or some milk in the fridge would have been great. Fortunately the man on reception was really kind to us and gave me a little bit of his milk for a cup of tea!
It would have been good if we could have opened the windows as it was quite stuffy and too warm when sleeping
- Stewart (9/5): -
- Linda (9/5): Very comfortable stay - ideal for Wembley Stadium. - Very comfortable and a bit quirky- which we liked. Two bathrooms - which was great as there were 5 of us. Good outside space directly outside our apartment- which gave us the feeling of having even more space. Large fridge, kitchen facilities were fine. Excellent location for Wembley Stadium. Only one key fob to share between the 5 of us- I know we could leave it at reception but the guests who were in still had to come down to let the remainder of our party in.
The ID process prior to check in felt a bit heavy- as did the repetition of the rules around our stay.
- Gustavo Luiz (7/5): Great location but hygiene could be better - The apartment is in an excellent location and has a good layout and structure. 4 big and comfortable rooms. Check-in/out was also quick and efficient. Our stay was impacted by the lack of hygiene. The floor towel had brown stains, one trash bin was dirty and both the dishes and the dishwasher were dirty.
To make matters worse, the kitchen sponge was full of hair and we found hair on one of the bedsheets. Additionally, the sink and drain of one bathroom were clogged, and two of the bathrooms had almost no toilet paper. It’s a pity because the place has potential, but the cleaning service definitely needs adjustments.
- Amanda (10/5): Amazing one bed apartment, with balcony facing Wembley stadium. - Location to Wembley Stadium. Easy to find. Lots of clear communication for arrival and departure. Only thing we weren’t sure of were the lift instructions (not clear what to do/use key card or press the call button/bell button worn down so wasn’t sure if pressing the right button)
- Andrea (10/5): Amazing room with view of the city . Would definitely recommend - Location
- Emmy (10/5): -
- Zsanett (10/5): Top - Die Lage war super, das Personal war sehr nett und extrem hilfsbereit, unser Apartment war richtig groß und hatten eine schöne Aussicht. Das Bett war sehr unbequem und klein.
- Ademola (10/5): -
- Luke (7/5): It is what it is - The space had everything I need for a short term stay. The washing machine didn’t work. The extractor fan in the bathroom didn’t work. The door to the balcony would not stay open. The balcony was covered in spider webs. The rooms decor is very devoid of any character. The expectation to clean the property before leaving with only a washing up liquid and sponge provided to do so was rude.
- Bhanuka (8/5): -
- Володимир Миколайович (10/5): -
- Monika (10/5): - The apartment was beautiful, looked way better than in the pictures. The location is great, no more than a 10 minute walk to the Wembley Park Station with loads of shops and restaurants around. I would definitely stay again.
- Elaine (10/5): Excelente estadia! - Adoramos tudo, desde o check-in até nossa saída foi tudo ótimo! O apartamento foi perfeito para nossa família, o local é muito agradável, próximo do metrô e muito tranquilo até mesmo em dia de jogo no estádio. Teríamos gostado muito de ter mais uma chave de acesso ao apartamento porque éramos um grupo grande, mas felizmente não prejudicou em nada nossa estadia.
- Ayla Siekmann (10/5): Außergewöhnliche Unterkunft - Sehr schöne, komfortable Unterkunft Für 7 Personen war nicht ausreichend Geschirr und Besteck vorhanden. Fenster konnten zum Lüften nicht geöffnet werden.
- Sulochana Kotresh (8/5): -
- Györgyi (10/5): -
- Jade Alin (9/5): - Location close to everything. Bed a bit squeaky/springy
- Kay (9/5): - Perfect location for wembley stadium. And the apartment buildings hay rooftops terraces that are well worth exploring, especially if you have kids.
- Hiroko (10/5): Staying this place made our stay in London the special! - Everything was perfect !
Rooms were clean and the view was stunning!
The location was excellent.
We watched the soccer matches at Wembley Stadium and here is perfect to stay.
It is very convenient to go to city center and we enjoyed visiting many beautiful places in city.
The staffs were very kind and well organized.
- Tatiana (9/5): -
- Abdulrazak (9/5): A beautiful, comfortable stay with excellent service. - We had a really lovely stay at this apartment.
The location is excellent, and the building itself is modern and feels quite luxurious. The reception area is very cheerful and welcoming 😄 The apartment was clean, with a beautiful view, and the interior design and lighting were very unique and well thought out.
It was fully equipped with all the essentials we needed, and the kitchen had everything, including cleaning supplies, a washing machine, and a dishwasher..
Overall, it was a very comfortable stay. We would happily come back again and definitely recommend it to others.
Thank you for a great stay! The only minor issue we noticed was that the sinks were draining a bit slowly, but honestly that was on us as we didn’t report it during our stay. Whenever we did contact them about anything else, they responded very quickly and were always helpful and accommodating throughout the entire experience—from booking all the way through to after checkout.
- Annmarie (10/5): It was very comfortable, very close to amenities, staff were lovely, owner of the room was very easy to get in touch wit - It was so comfortable we love the colours of the place it’s very snazzy, the room had everything we needed Nothing it was perfect
- AlBenJasim (10/5): A stylish, comfortable, and brilliantly located option - The decor is what immediately stands out. Unbeatable Location for Wembley Stadium, the OVO Arena, and the London Designer Outlet. Wembley Park metro station is within 10 minutes' walking distance. The apartment is fully equipped and comes with a full kitchen, dishwasher, and washer/dryer. There are several grocery stores around the area suitable for your self-catering stay. No On-Site Parking. If you are driving, you will need to arrange external parking, which can be pricey in Wembley.
- Hayden (2/5): Shocking. - The location being right next to Wembley. From the start - we couldn’t get into the reception to get the key. We had to wait till someone else went in with a key. Then we noticed they were no toilet roll, after asking for more we got hundreds of questions asking for emails and videos of the property to prove they were no toilet roll. I find this baffling - why would I lie about no toilet roll? Also would you be asking an older coupe to provide this?
We also found to see everything was dirty, they were no washing up liquid and obviously haven’t been for some time as everything in the drawers were manky.
After it got to Saturday walking around the apartment I noticed the bottom of my socks were manky - the floor hadn’t been mopped either. I later messaged saying we still had no toilet roll and the sliding door for the balcony was locked. Eventually on Sunday, we got toilet roll by some rude man and got told “if we want keys to the balcony you can come get them” so I asked the question, you’ve just made the journey from the reception so why not take the key knowing we needed it? Where we didn’t get a reply. From start to finish - an unpleasant experience.
- Jonathan (10/5): Great location great service great apartment - Excellent location great service great apartment very comfortable and does everything you need it to Nothing if I’m going to Wembley it’s the only place I want to stay it’s brilliant
- Dominik (10/5): - Unterkunft war perfekt, 4 Badezimmer mit WC, 4 Doppelzimmer, gut ausgestattete Küche, Balkon, Blick aufs Wembley Stadion, sehr ruhig in der Nacht, kann ich nur weiterempfehlen für einen London Aufenthalt oder ein Event im Wembley Stadion!
- Bent (8/5): - Beliggenhed
- Karen (8/5): Concert weekend - Location, easy access to Wembley stadiums and underground. Decoration was a bit different, not really to our taste
- Tasha (8/5): -
- Julija (9/5): Best panorama view, contemporary style and comfortable stay - The thing we liked the most about this property was the view! It's 17th floor with amazing city panorama on one side and Webley stadium on the other. Also, we enjoyed contemporary design, the appartment had everything we needed, like washing machine, dishwasher, oven, toaster, etc. Perfect for two couples or a family as there are two private bathrooms, one with a shower and other with a tub. Good location, 10-15 min walk to metro station, from there you can reach city center in 25-30 minutes. There are small grocery stores around and also a Lidl. Friendly staff via booking chat. Even though the appartment was overall clean (bedrooms and bathrooms were cleaned well), the living room and especially kitchen was not. Surfaces had smudges, dishes were washed very poorly, backsplash had very visible oil splashes, windows were dirty, oven very dirty. We are not picky so it didn't ruin our mood, but for a perfectionist that would be a big drawback. Also, blowdryer has no heat, only cold air. There wasn't enough toilet paper for our longer stay. Few kitchen drawers were not functioning well, if you close one, another opens... We were only provided with one card key which was inconvenient, we were two couples. The reception is on the other side of the building and it was not explained how to find it, so we had to circle around the building. But all these things are minor, the stay was worth it.
- Karin (10/5): -
- Siu Yee Carina (10/5): - Nice apartment and clean.
- Sebastian (8/5): -
- Lai chu (8/5): -
- Michael (9/5): Great place, easy to access, no noise and plenty of space. -
- Navina (9/5): -
- USHMA (7/5): Nice enough! - Location, size, Kitchen could have been a bit cleaner, had some tea towels and clearer instructions for the hob.
There were pans that’s didn’t work on the induction cooker which we eventually figured out ourselves after unable to make breakfast the first day. The message back just gave us information already available but nothing to tell us that some of the pans don’t work.
- Matthew (6/5): Great location, great building - poor experience with check in and room requests. - Great location, very clean, modern and as described!
Responsive communications and very detailed instructions. No products in the bathrooms.
Staff unable to fulfil request for an extra quilt.
Check in process was made difficult for my wife despite transparent communications between myself and host.
- Jaroslava (8/5): -
- Romelle Jane (9/5): Overall, a very comfortable stay. Just a minor tweaks and it would be perfect. Will come back again. - Its location is very accessible. There was a rubbish left upon arrival.. the hover’s smell was disgusting when we tried to use it, ended up not using at all because of it.
- harjindar (10/5): -
- harjindar (10/5): -
- Γεωργία (10/5): - Η τοποθεσία, το κτίριο, το διαμέρισμα, όλα ήταν καταπληκτικά!!Κοντά σε supermarket, κοντά σε στάση μετρό, η θέα φοβερή, ησυχία στους χώρους του κτιρίου και στην γύρω περιοχή!! Ότι δεν άνοιγαν τα παράθυρα στα υπνοδωμάτια!!
- Mark (9/5): - Location
- Anita (8/5): - Location is safe and nice Apartment not too clean
- Whetter (10/5): -
- Pedro Miguel (8/5): Boa localização, bom espaço para grupo, cómodo. Boa vista. - O espaço Limpeza da cozinha
- Lisa (3/5): If you like to stay in clean, healthy and safe apartments do not book here. - Concierge was very pleasant and helpful - key fob pick up was very straightforward and quick. The location is very good being about a 10 walk from Wembley Park Station that has Metropolitan and Jubilee line trains running into the CBD. There are 2 small supermarkets (Sainsbury's and a Lidl) close by which is convenient for groceries. There are restaurants etc nearby too. The beds were made and the bed linen and towels were the only things clean. The apartment was very unclean and was potentially in an unhealthy and unsafe condition. It appeared to us that it had not been cleaned before our arrival. Floors had dust, grit, hair and food fragments. Surfaces were greasy and dining table had food remnants on it. A mirror had the imprint of a mouth on it. The toilet had faeces splatter and the drains to both the shower and the bath were blocked so the water did not drain away properly. The dishwasher was dirty and needed cleaning before use and the dishes in the cupboards were wet which meant they all had to be cleaned before use. The clothes dryer condensate reservoir was completely full and the filter was jam packed with lint, presenting a potential fire hazard. There was a pin jammed in a joint in the coffee table so it presented a needle stick hazard. The property managers, Guest365, asked us for photos to back up our claims and then sent a person (not a cleaner) around the next day to clean. The person wiped some surfaces, moped the floor and cleaned the toilets. As it was a Sunday they would not be a plumber coming to fix the drains and we had to unblock the drains. When we asked how they were going to remedy the fact they had charged for an apartment that was unclean and potentially unsafe they offered 15% off the first 2 nights. When we did not accept that they said their final offer was 20% off the first 2 nights plus a refund of the cleaning fee. As that was their final offer we had no choice but to accept that. We advised them what our rating would be and they did not reply.
- Mirza (7/5): Good - Location was good . At time of Check in I ask 2 fobs but the staff refused me to give 2 fobs and told me first, I give good review of the building and staff then he issue me 2nd fob . At the time of checking in How can give reviews first day . Awful Unprofessional .
- P Kaushalya (10/5): Fabulous! - "I loved my stay here! I’ve been relocating back and forth between Australia and London for 10 years and usually stick to the Chelsea area, but I found this place while searching for permanent accommodation. It was such a lucky find—honestly the best short-term rental I’ve ever had in London. It’s hassle-free, great quality, and the staff are wonderful. Plus, the transport links are perfect; it connects to everything and is just one straight train line to my university. I can't recommend it enough."
- P Kaushalya (10/5): Fabulous! - I have been splitting my time between Australia and London for over a decade for work and study. I usually stay in Chelsea, but I stumbled upon this apartment as a last-minute solution while looking for permanent housing. It turned out to be an incredible discovery—easily the best short-term accommodation I have experienced in my 10 years of coming to London.
The quality of the facility is top-notch, and the experience was completely hassle-free. The location is fantastic, offering great connections to all tube lines, including a direct line to my university. The staff service was truly exceptional. I highly recommend this property!"
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