Schweizerhof Zermatt - a Small Luxury Hotel

Location: Bahnhofstrasse 5, Zermatt, ch

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Nightclub
• Clubhouse
• Fitness facilities (surcharge)
• Non-smoking rooms
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Ironing service
• Hot tub/Jacuzzi
• Sauna
• Massage services
• Packed lunches
• Ski storage
• Currency exchange
• Hammam
• Non-smoking throughout
• Board games/puzzles
• Shuttle service (additional charge)
• Concierge service
• Kid meals
• Heated pool
• Public transport tickets
• Evening entertainment
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Pet bowls
• Steam room
• Beauty Services
• Pet basket
• Personal trainer
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Security alarm
• Key card access
• Mobile app for room service
• Broadcast Live sport events
• Supervised childcare/activities
• Ski storage
• Television in common areas
• Nightclub
• Front desk (limited hours)
• Billiards or pool table
• Free wired internet
• Snack bar/deli
• Access to nearby indoor pool
• Ski equipment rentals on site
• Ski lessons on site
• Tennis lessons on site
• Pool sun loungers
• Fitness facilities (surcharge)
• Internet access
• Games
• Housekeeping on request
• Concerts/live shows
• Clubhouse
• Wine release events
• Reception hall
• Japanese garden
• Health or beauty spa nearby
• Ski lift privileges
• Snow sports gear
• Swimming nearby
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Junior Suite

  This suite features a balcony, a sofabed and seating area. Guests can choose between a king bed or 2 twin beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Radio
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • iPad
  • Coffee machine
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Key card access
  • Hand sanitiser

• Junior Suite with Matterhorn View

  This suite features a balcony, bathrobe and a sofabed. Guests can choose between a king bed or 2 twin beds.

  Max Occupancy: 4 (3 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Radio
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Wardrobe or closet
  • iPad
  • Coffee machine
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Key card access
  • Hand sanitiser

• Family Suite

  This suite has a balcony, a sofabed and tile/marble floor. Guests can choose between a king bed or 2 twin beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Radio
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • iPad
  • Coffee machine
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Key card access
  • Hand sanitiser

• Double Room

  The double room comes with a safe, TV, iPad, cosmetic mirror, kettle, coffee machine, mini-bar, a hairdryer, bathroom with bathtub/ shower. Some rooms face the garden, while some face the street with partly views of Matterhorn. All rooms have a balcony.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Radio
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Tile/marble floor
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • iPad
  • Coffee machine
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Key card access
  • Hand sanitiser

• Cozy Room

  This single room features a bathroom with shower and hairdryer, a kettle, coffee machine, safe, TV, iPad and mini-bar. Some rooms offer a balcony with mountain views.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Radio
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Tile/marble floor
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • iPad
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Key card access
  • Hand sanitiser

• Attica Suite

  This suite has a balcony, a sofabed and mini-bar. Guests can choose between a king bed or 2 twin beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Radio
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Fireplace
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • iPad
  • Coffee machine
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Key card access
  • Hand sanitiser

• Double Room with Partial Matterhorn View

  The spacious double room provides a mini-bar, a coffee machine, a terrace with mountain views as well as a private bathroom featuring a bath.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Radio
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Interconnected room(s) available
  • Tile/marble floor
  • Hardwood or parquet floors
  • Wardrobe or closet
  • iPad
  • Coffee machine
  • Terrace
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Mobile hotspot device
  • Lockers
  • Smoke alarm
  • Key card access
  • Hand sanitiser

Guest Reviews

• Ed (10/5): Great location and extremely comfortable in Zermatt. - Great spot in Zermatt right near the train station and on the main street. You are close to everything. The Gornergrat station is very close as well and if you want a Swiss watch, almost every company is represented here. The staff was great and friendly. Breakfast was outstanding. We had a balcony room with a partial view of the Matterhorn. I highly recommend this hotel, especially if using the train for transportation. No complaints.
• Travelling Tommy (10/5): Great little Hotel for those who want to be in the centre of Zermatt. - This is really a little hidden secret of a hotel. Hidden right across the street from the main Railway station, it is charming and warm from the moment you enter the lobby. The breakfast is amazing! Dinner was excellent too, and it is worth noting that the hotel's restaurant is Michelin-rated and serves incredible Argentinian-style food. Staff where amazing as well. Through no fault of the staff, I originally booked a "Cozy" room, which was very small, so please keep this in mind when you are booking on Booking.com. Cozy=SMALL. The staff did fix the problem and placed me in a much better suite that I enjoyed.
• Stuart (9/5): Good - Location Not being able to change my booking 60 days out from staying without losing my money
• Jeannette (9/5): -
• Taisa (9/5): -
• María (10/5): Perfecto!!! - Todo Nada
• Hans-Peter (10/5): -
• nancy (10/5): -
• Ruchir (10/5): -
• Richard (9/5): Great hotel - very enjoyable stay! - Very nice hotel, good breakfast, very good breakfast and restaurant.
• Jungblut (9/5): -
• tommaso (8/5): - ottima colazione, arredamento aree comuni e stanza, posizione hotel orari spa da estendere alla mattina
• Simon (8/5): - Great location Super restaurant bar Good value Big room Room got so hot we had to sleep with the windows open and even then it was hot
• Pekka (8/5): -
• Tim (10/5): -
• Michael (10/5): - Excellent all around. Wonderful breakfast with an equally amazing staff!
• Virginia (10/5): -
• Wiranya (10/5): - ใกล้สถานีรถไฟเยี่ยมมากคะ
• Marie Claude (9/5): Sympa et convivial - Situation centrale
• Jamie (10/5): -
• Johann (10/5): -
• Maria (10/5): -
• Priyanka (10/5): -
• OLGA (10/5): -
• OLGA (10/5): -
• Fernando (10/5): -
• César (10/5): Perfect family stay ina perfect place and in a relaxing and cozyb - Everything. Amazing village, very nice hotel and an exceptional experience with all hotel staff since the room maker till the manager. The breakfast is amazing, a lot of options and also a coffe and egg menu.3/ Everything was great.
• Jim (10/5): -
• Emma (9/5): - Great breakfast buffet
• Cecilia (9/5): Schönes modernes Hotel mit gutem Restaurant - Sehr schönes Hotel, und zu der Zeit, in der wir es besucht haben, war der Preis sehr fair. Das gesamte Personal war sehr freundlich (manchmal vielleicht sogar ein bisschen zu freundlich). Alles war sauber und ordentlich, und das Hotel ist sehr modern. Auch der SPA-Bereich sehr schön. Nicht
• Xuanye (9/5): 位置很方便 - 酒店位置非常好，离采尔马特车站非常近，顺道说一下，前台有个小哥长得特别帅，有点像艾德斯克林之类的电影明星 基本没有
• ROLAND (10/5): -
• Lampros (10/5): -
• Eduardo (10/5): -
• Marzio (10/5): -
• Jiri (9/5): Een perfect hotel met (bijna) alle denkbare luxe. - Eigenlijk alles. De kamer was erg mooi met een balkon aan de hoofdstraat, vriendelijk personeel en alle denkbare faciliteiten. De ligging vlakbij het station van de Gornegrar baan is uniek. Een hotel van deze prijsklasse zou eigenlijk over een zwembad met faciliteiten moeten beschikken.
• Sofia (8/5): -
• Christine (10/5): Outstanding - Location, food, breakfast, all amazing Nothing
• mauricio (8/5): -
• Grant (9/5): -
• virginie (8/5): -
• Elena (10/5): - Everything was cool
• Alexey (10/5): - One of the greatest room services I have seen
• Egor (10/5): -
• hans-juergen (5/5): -
• Lesa (10/5): - Just about everything was fantastic staff and facilities
• geoffrey (8/5): -
• Louise (8/5): A great hotel with amazing staff. Great restaurants and centre of town. Quiet but lively. - Staff, restaurants. Thought it was pricey.
• Nuriya (10/5): - Breakfast was very good. Location is fantastic. Very convenient that you can buy ski passes at recepetion, rent the equipment in the hotel.
• Ruth & Frank (8/5): -
• Nikita (10/5): -
• Tikitof (10/5): Accueil exceptionnel pour les chiens, tant dans les "goodies" proposés que pour les services. - Bien fourni, avec une heure de fermeture suffisamment tardive pour ne pas être obligé de se lever tôt Viennoiseries pas assez diversifées, même si les divers pains tranchés l'étaient.
• Masayo (7/5): Convenient short stay - The prime location Overpriced for the facility
• Tom (10/5): -
• Nikita (10/5): -
• Ana Paola (9/5): -
• Claudia (10/5): -
• John (10/5): I will definitely return & recommend the Schweizerhof Zermatt to anyone! - Location, bar/restaurant, ski rental services & locker accommodation. Overall the staff was amazing!
• Amjad (10/5): - I love how cozy the room was, so warm and beautiful
• Kristina (9/5): We enjoyed our stay. We will gladly be back! - Location, restaurants options, great breakfast We extended our stay and had to change rooms. We were transferred to the same category room which was significantly more comfortable offering 2 toilets. For a family with two small children we appreciate more space. We were happy in both rooms but the second one was more comfortable for us.
• Vadim (9/5): -
• Hans (9/5): -
• Hilary (10/5): -
• ahmed (10/5): -
• ABDELOUAHID (7/5): Prima - Personeel aan de receptie mag echt wel vriendelijk! Geen ruimte om een drankje te doen, lobby veranderd in een restaurant dus hotel gasten worden dan t hotel “uitgewerkt”
• Deb (9/5): -
• Doris (8/5): Schönes, zentral gelegenes Hotel mit gutem Restaurantangebot - Zentrale Lage direkt ggü. vom Bahnhof. Gute Erreichbarkeit von Sunnega Bergbahn und Gornergrat-Bahn zu Fuß. Geräumiges Zimmer (Juniorsuite Bergblick) mit großem, sehr bequemen Bett. Aufmerksames Personal - meistens englischsprachig (internationales Publikum). Viele gute Restaurants im Hotel; uns hat das asiat. Restaurant Myoko mit Teppan-Yaki-Grill und show-cooking besonders gut gefallen. Alles frisch zubereitet, sehr lecker! Zigarrenlounge mit Billardtisch total gemütlich. Ordentlicher Skikeller mit eigenem Ski-locker-Schrank. Neben dem Hotel ist eine riesige Baustelle, die von einem hohen Bretterzaun umgeben ist. Sieht nicht sehr hübsch aus und trübt die Ortsidylle. Wir hatten Glück, dass bei unserem Aufenthalt auf der Baustelle gerade nicht gearbeitet wurde. Daher auch kein störender Baulärm. Der Balkon ist zwar groß und sonnig mit Blick aufs Matterhorn. Allerdings hört man bei geöffnetem Fenster schon morgens ab 9.00 Uhr laute Geräusche von der nahegelegenen Eislaufbahn des Ortes. Hier wird Eishockey gespielt und wenn der Puck gegen die Bande knallt, schallt das extrem laut. Das ist wohl der Nachteil einer zentralen Ortslage. Badezimmer eigentlich groß, aber durch riesige Badewanne ziemlich verbaut. Nur ein Waschbecken dort und kleine Dusche. Extra Gäste-WC mit Waschbecken ist unbeheizt und daher eiskalt!! Fernseher mit drehbarem Standfuß steht mitten im Raum zwischen Schlafbereich und angrenzender Wohnzimmer-Sitzecke. Fanden wir unpraktisch, verbaut die Laufwege. Für jemanden, der gerne vom Bett aus Fernsehen schaut, vielleicht gut. Rezeption unscheinbar und klein, grenzt an den Restaurantbereich, man hat daher das Gefühl, man steht mit den Koffern mittendrin. Die Bestuhlung im Hauptrestaurant und Frühstücksraum ist nicht optimal, da Sitz- und Tischhöhe für uns ( 1,80-1,84 m Körpergröße) nicht passten. Man versank in den Ledersofas und -sesseln; zum relaxen schön, aber eben nicht zum Essen am Tisch.
• elizabeth (10/5): Increíble - La atención fue increíble Nada todo estuvo excelente
• Julie (10/5): -
• Marrer (8/5): -
• Matthew (10/5): -
• Anna (9/5): -
• abdullah (10/5): سعيد جدا في التجربه وستكرر - قربه من المحطه وبنص السنتر عجيب 😃👍😇 لايوجد
• Muge (10/5): Harika bir tatil gecirdik - Konumu, icindeki restoranlari ve yemekleri cok iyiydi
• Justin (10/5): -
• Selda (10/5): -
• Georgia (9/5): -
• Claus-Peter Martens (9/5): -
• Khalid (10/5): Prefered hotel in Zermatt - Hotel is located at the centre of Zermatt and on the main shopping street two minutes walk from the the train station. Luxury hotel and well furnished. Beds are comfortable and bathroom is good. Staff is polite and friendly. We checked in at 2 PM and once our room was ready. They helped us on booking for restaurants and best timing for cable car and train We had breakfast included and was excellent with several varieties. None
• Lee (10/5): -
• Ljubomir (10/5): -
• Gorkem (10/5): Nice restaurant , good location , new rooms - Food so nice at restaurant. Especially tomahawk. Chiefs are so cool. Staff is so helpful. I really recommend the restaurant Nothing
• Hideki (9/5): -
• Goettelmann (8/5): -
• Alia (1/5): Zermatt, we will be back, but not in that hotel - Zermatt as a location is stunning. We will be back. However not in this hotel, there are many more hotels with the respective standard. Unfortunately, our experience in the morning left us disappointed. When taking a shower, we discovered that one of the towels in our room was completely dirty. At check-out we raised this issue with the receptionist. She seemed unsure how to handle the situation and called the housekeeping manager. Instead of an apology, his first reaction was to question whether we were responsible for the dirt, and then he shifted the blame to your third-party supplier. There was no clear solution offered, nor a sincere apology. We had originally intended to extend our stay by another night, but this incident—and more importantly the way it was handled—changed our decision. For a hotel positioning itself as a luxury destination, we feel that such lapses in quality control and guest communication should not occur.
• Cornelis (2/5): Niet goed - De lokatie Repareer de douche en de usb aansluiting
• Vikki (10/5): -
• Mario (10/5): -
• hilary (9/5): -
• Basil (8/5): -
• HAMAD (8/5): Superstar staff - Location and staff were fantastic. The bed and pillows were not so comfortable, the room heating was a bit excessive.
• Mr.Knowitall (8/5): - De locatie van het hotel is erg goed, vlakbij het station en midden in de winkelstraat van Zermatt. Het onbijt is ook goed bevallen. De kamers hebben geen kasten met deuren. De badkamer was ook erg klein.
• José (9/5): -
• Phatphum (9/5): -
• Evgeny (10/5): -
• Lee Ken (9/5): -
• Evgeny (10/5): -
• Panut (10/5): -
• Marcos (10/5): Maravilhosa - Serviço dos funcionários, das camareiras, recepcionistas, staff do café da manhã, todos muito atenciosos e educados. Não há pontos que não gostamos.
• Felipe (10/5): Perfecto para vacaciones en familia - Muy cerca de la estación, excelente servicio, desayuno, piscina, spa y kids play room

Photos