KatarzynA Hotel
Location: местност Бялата пръст, Свиленград местност Бялата пръст, Свиленград, Svilengrad, bg
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Amenities and Services
Indulge in a stay at L'Ambassade de Katarzyna, where luxury meets comfort. Enjoy a range of top-notch amenities including a seasonal outdoor swimming pool, fitness center, and a rejuvenating spa and wellness center.
Exquisite Dining and Entertainment
Savor delectable meals at the on-site restaurant, or unwind with a refreshing drink in the shared lounge. Let your kids have a blast at the kids' club while you enjoy some downtime. Free WiFi throughout the property ensures you stay connected during your stay.
Comfortable and Stylish Accommodations
Relax in air-conditioned rooms equipped with modern conveniences such as a flat-screen TV, coffee machine, and a private terrace. The attentive staff, fluent in Bulgarian and English, are available around the clock to cater to your every need.
Experience the epitome of luxury at L'Ambassade de Katarzyna. Book now for an unforgettable stay!
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Clubhouse
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Safety deposit box
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Sauna
- Non-smoking throughout
- Shared lounge/TV area
- Wheelchair accessible
- Heated pool
- Lower bathroom sink
- Infinity pool
- Emergency cord in bathroom
- Outdoor furniture
- Fire extinguishers
- Invoice provided
- Smoke alarms
- CCTV outside property
- 24-hour security
- Security alarm
- Key card access
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Access to nearby indoor pool
- Access to nearby outdoor pool
- Self parking (surcharge)
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Games
- Clubhouse
- Reception hall
- Exercise/lap pool
- Japanese garden
- Covered parking
- Health or beauty spa nearby
- Swimming nearby
- Bulk dispenser for toiletries
Rooms Available
-
Deluxe Double Room
The spacious double room features air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Tile/marble floor
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Key card access
-
Superior Deluxe Double or Twin Room
The spacious twin/double room offers air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Tile/marble floor
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Adapted bath
- Emergency cord in bathroom
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Junior Suite
The hot tub and fireplace are the standout features of this suite. This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as mountain views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Fireplace
- Sofa
- Tile/marble floor
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Deluxe Apartment
Guests will have a special experience as this apartment offers a hot tub and a fireplace. This spacious apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned apartment provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Fireplace
- Sofa
- Tile/marble floor
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Guest Reviews
- Kubra (8/5): -
- Sanie (10/5): -
- Christoph (9/5): Tolkes Erlebnis, gutes Essen aber ausbaufæhige Bedienung - Lage und Ausstattung DAS Personal sprach schlecht englisch und kein Deutsch
- Ivaylo (10/5): -
- Ivaylo (10/5): -
- Деси (10/5): -
- Vyara (10/5): -
- Hansson (10/5): -
- Ivanka (9/5): - We had a wonderful stay at this lovely hotel. The breathtaking views and stylish design created a truly relaxing atmosphere. Our room was spacious and felt both comfortable and luxurious. Breakfast exceeded our expectations with its variety of delicious and healthy choices. We are grateful for the attention to detail that made our stay so enjoyable. Overall, we enjoyed our stay, but there is room for improvement in the reception and restaurant service. Our dinner experience was not quite at the 5-star level we anticipated, as both the food and service fell short of expectations.
- Maxence (10/5): -
- Mert (10/5): Huzur dolu güzel bir tatil için harika tercih - Sakin, huzurlu bir ortamda konforlu odalarda iyi servis ile güzel bir tatil geçirdik. Her şey gerçekten çok güzeldi. Beğenmediğimiz hiç bir şey yol. Biz çok memnun ayrıldık.
- Daniel (10/5): Exceptional -
- Fuat (9/5): Superb -
- Adriyana (10/5): Exceptional -
- Mihaela (9/5): Superb -
- Alex (8/5): Very good - Beautiful environment with infinite landscape of vineyards. Very modern and new hotel, great spa. Quality of the service in the restaurant was quite low. Also the food quality / price ratio was not as expected.
- Mihnea (7/5): Good -
- Altas (10/5): One of the best stays of my life - New facility, with a great indoor pool, super clean, nice staff, great nature, silent, great food and vine :) everything was perfect.
- Kagan (10/5): A great place to relax and enjoy the nature. - The location is perfect. You can enjoy the silence, chirping birds , fresh air at the heart of the vast vineyard area. You can also enjoy the environment by walking around, there are plenty of pathways around the farms. The place is new, you can feel that cleanliness overall the hotel. A decent breakfast that you choose from a menu. Fresh ingredients. A great variety that can serve virtually everybody with different palate. Pancake and waffle options for the kids. Dinner is also superb, menu contains sufficient variety. As expected from a hotel situated in a vinery, you can taste various tasteful vines. Within the hotel, there is a vine boutique as well, with affordable prices and knowledgeable sales staff. Spa center might need some improvement. Shampoo dispensers were empty for two days in a row. I haven't had a chance to notify the personnel, I'm pretty sure that they'd solve it upon notifying.
- Vasil (10/5): Exceptional -
- Petar (10/5): Exceptional -
- Mosturoğlu (6/5): Great place but some of the staff should be better educated by the hotel management. - Architecture, design, the restaurant, the menu (lunch&dinner), wine selection, the spa, the receptionist lady was nice and helpful Bartender was rude (told us it was so uncommon to split the bill and he was very offensive, we were frustrated by hiss attitude so we decided to tip him next day and he shouted behind our back “thank you for the tip, it is very important to tip, he was so rude) , the breakfast buffet was below our expectations
- Maria (9/5): Beautiful domain - The property and surroundings, the spa and facilities.
- Dean (10/5): Exceptional -
- Behcet (10/5): Exceptional -
- Savina (10/5): Exceptional - the only thing I didn't like was the passing, running and shouting of children in front of the room on the balcony. It would be good to provide a little more privacy on the balcony in front of the room in the future
- Ricardo (10/5): Exceptional -
- Lyuba (10/5): Exceptional -
- Maria (10/5): Exceptional -
- Rober (6/5): Pleasant -
- Elena (10/5): Exceptional -
- Andriyan (10/5): Exceeded our expectations. - One of the best hotels we stayed in.
- Arif (7/5): As far as I know, the hotel is in action about 6 months. All the staff needs to be trained - Plenty selections As a wine estate hotel waiting staff needs to be trained how to serve a bottle of wine; eg right temperature, how to present the bottle to the customer, etc
Also they need to take some lessons how to speak some basic English for giving some details about the menu
- Nora (9/5): Superb -
- Mihail (10/5): Exceptional -
- Krasen (10/5): Exceptional -
- Maria (6/5): Pleasant - The rooms in the estate are furnished in a beautiful way, with comfortable bed, electrical drapes and a complimentary bottle of wine. The pool
Is big and you can enjoy the stunning sunset from the pool beds.
Having a really nice wine store at the estate and being able to get a variety of wines and homemade marmalade is awesome. As we have been to other places in Bulgaria in a similar price range and promise for a luxury experience, I think Katarzyna can think of a few more “experiences” and services to add as included in the price to be worthwhile to go there. For example the mini bar is paid, extra coffee too. We forgot our toothpaste and they didn’t have dental kits in the room. What is sad too is that they have a cool Chromecast system and unfortunately the poorest of wifi’s, sooo you cannot take advantage of the chromecast. I think having separate rooters for each room
Is essential to have good entertainment services, especially if people also want to work.
I don’t understand personally the high margins on their own Katarzyna wines in the restaurant.
- Vesselina (10/5): Exceptional -
- Boriana (10/5): Exceptional -
- Angel (10/5): Exceptional -
- Stanislav (10/5): Exceptional -
- Margarita (10/5): Exceptional -
- Georgieva (10/5): Awesome project! - Everything was just perfect! The view over the vineyard, the hotel, the spa center and the restaurant were amazing. The food is diverse, delicious and excellent in quality and presentation! Management is of the highest level we have seen. It’s a jem, well worth visiting.
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