Cozy CBD Family APT Near Southern Cross Station

Location: 557 Little Lonsdale Street, Melbourne, au

Star Rating: 8.8 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Non-smoking throughout
• Private check-in/check-out
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• Food delivered to guest room
• CCTV outside property
• Free wired internet
• Internet access

Rooms Available

• One-Bedroom Apartment

  The air-conditioned apartment features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment provides a flat-screen TV with streaming services, a washing machine, a seating area, a dining area as well as city views. The unit offers 1 bed.

  Max Occupancy: 5 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access

Guest Reviews

• Mick (10/5): Best place I’ve stayed in Melb, I’ll definitely be back - Super clean, beautiful decor, comfortable bed, spacious and great location Nothing
• Hana (10/5): -
• Emily (10/5): - Perfect location and the key handover was extremely easy with the owner being lovely. Very clean, good air conditioning and water pressure would recommend!
• Phuc (9/5): -
• Adele (10/5): Appartamento nel CBD - All'arrivo ci ha accolti Apple, consegnandoci le chiavi e mostrando l'appartamento, che è munito di ogni comfort ed anche di una lavatrice/asciugatrice. Si trova all'interno della free-tram zone. Letto troppo morbido
• Rosalie (9/5): - Very comfortable gorgeous city apartment, close to restaurants and public transport. Perfect for our stay.
• Lloyd (9/5): Great value studio apartment close to CBD attractions. - Location: 10 minute walk to Southern Cross Station and Skybus. Lots of food and IGA nearby. Close to free trams and Flagstaff Park. Modern Studio apartment perfect for week long stay. Generous inclusions and very clean. Nice decor. Bed was very comfortable and bedroom is quiet. Good Wifi and Netflix. Very good value for CBD. We would definitely be happy to book again. After being closed up had slight smoker smell which was remedied when aired
• Ting Yu (1/5): 只是覺得自助取鑰匙的流程不太清楚，並提出希望能由單一窗口溝通。沒想到卻被以比較強烈的語氣質疑態度及住宿動機，讓人感到不舒服，也因此對住宿安全感到疑慮。 - Communication during check-in involved multiple contacts, including repeated calls from an unfamiliar number. This created confusion, and I requested a single point of contact for clarity. I was questioned for booking one day in advance and staying only one night, and was told my “attitude” was problematic. The tone of the messages became confrontational. Based on the interaction, I did not feel comfortable or safe proceeding with the stay. Clear and respectful communication is essential when booking accommodation.
• Kerry (9/5): -
• Lana (10/5): - The way it was decorated Nothing
• Viola (9/5): - Great value for money, comfortable and central. Only the communication and check in were a little unflexible ( there is a personal key handover). Otherwise great stay for one night!
• Natalie (10/5): - Location was great, easy check in and had everything we needed. Would stay again
• Yury (10/5): A quirkily styled, lovely and cozy apartment in a very convenient CBD location. - A small coffee machine would be very useful.
• Charlene (10/5): We had to make the fold out bed ourselves. Kitchen/laundry was stocked , we didn’t have to go out and buy sauces or - Location was ideal for us as it was close to public transport and shops Air freshener in the main lobby downstairs was over powering. Apartment did not have much space for a dining table. Washing machine was a little bit too loud I was worried about noise disturbance.
• Mel (9/5): - Great location, lovely apartment, very comfortable with everything we needed. Key hand over - very limited timeslot that we weren't aware of, host was quite rude about it on the day.
• Mary Tan (7/5): Great location with power plugs - Location perfect. Tram and Train are in walking distance. Lots of eating places downstair or nearby. Lots of provision in kitchen for cooking. Plenty of electrical charging plugs in apartment. Top sheet not on bed. I used a donna cover as top sheet. Bath floor mat recycle instead clean towel. bath towel quality not good - not absorbing moisture. bathroom needs more hanging hooks. Too many sofa and floor coverings make the place clutter.
• Bonnie (10/5): -
• Caro (10/5): -
• Saffron (10/5): - I liked every thing about it, Infact LOVE. The lady i met up with was so kind, friendly and funny. She made me feel right at home from the moment that i met her. The place itself was phenomenal, set up perfectly with all the little add ons to really make you feel at home and SAFE! I already know where ill be staying every trip to Melbourn. Nothing, it was perfect!
• Lexi (10/5): good - good location and netflix the light to the bathroom was very loose and had a hard time using it
• Angie (8/5): -
• Lars K. (9/5): Superb! - Beliggenheden og lejlighedens stil og planløsning.
• Yoko (10/5): 良かったです。天気の良い時に再リベンジしたい。 - CBD内で6歳の子連れでも徒歩でサウザンクロス駅から歩いて宿に着けたこと。 内装インテリアがおしゃれで清潔。 わからないことがあればオーナーさんが親切に色々教えてくれた。 洗濯も出来るので、少ない洋服でも清潔に気持ちよく過ごせた。 天気が悪かったので、子供連れてスーツケースを持っての移動が大変だったけど宿のせいじゃないです。 一昨年はノースコートの宿を選びました。どこを重視するかですが便利さを選ぶならCBDのこちら、街並みのオシャレ感を選ぶなら一昨年の郊外かな。
• Adele (8/5): -
• sifan (10/5): - Located in Korea town of CBD , surrounded by numerous restaurants . Flat is quite spacious with nice deco and modern facilities
• Thi Khanh Ly (10/5): -
• Yi-En (10/5): 是我在墨爾本舒適溫暖的家，有機會再去墨爾本還想住這裡。 - 房間就跟圖片中佈置的一樣，有冰箱、電磁爐、烤箱、微波爐、洗脫烘衣機，餐具、鍋具ㄧ應俱全。 建議鍋具換不鏽鋼鍋，不沾塗層鍋刮痕多，會釋放毒素。
• Angela (9/5): Highly recommended. I’d stay again. - Excellent location and super comfy bed. Exactly as it looks on the photos Smell of rubbish on bottom floor wasn’t great. It would be helpful to have the exact apartment street address and to have the name of the shop to collect keys. Overall though very minor quibbles
• Tracey (8/5): Clean and cozy - Good location and good cafes nearby Close to Flagstaff and Southern Cross stations The instructions for checkin need to be clear in the booking and all Communication. We had to collect the key from the train station.
• Thi Bach Tuyet (7/5): - The location. The floor rug in the living room is dirty or worn out, needs washing or replacing.
• Cathy (8/5): Bien - Appartement cosy et bien localisé Clés récupérés en avance Appartement bien équipé Accueil un peu expéditif mais bon je pense que l’hôte était pressé Vue sur un immeuble de bureaux vides dont les lumières restent allumées la nuit mais ça ce n’est pas la responsabilité de l’hôte
• Dayna (10/5): -
• Kanwal (8/5): Very good -
• April (8/5): Very good -
• Edwin (9/5): Superb -
• Diana (10/5): Exceptional -
• Nguyen (9/5): Great location and aprtment. definitely back. - great location close to everything and convenient transport.
• Charlotte (10/5): Excellent stay in the city. - Really well designed, comfortable and beautiful apartment. Location was great for being in the CBD - lots of amazing cafes and restaurants around, grocery store nearby and good transport links. The bed was super comfortable! Really nice touch to have dedicated accounts for the apartment on streaming services on the TV. They also let me check in early, which was really helpful and greatly appreciated. The only thing, and it's not the owners fault at all, but the neighbours were quite noisy watching TV/gaming quite late into the night - which was very audible from the bedroom.
• Ever (10/5): Exceptional -
• Rebecca (10/5): Perfect - Probably the best air b'n'b I've stayed at, exceptionally clean and gorgeous design.
• Kara (10/5): Exceptional -
• Zhou (1/5): ATTENTION! Staying at this property may lead to extreme harassment and threats! - This was the worst experience I’ve ever had. Please read before booking — especially if you're a solo female or international traveler. Here’s my full experience: After booking, the listing said to contact "Apple" on check-in day, so I didn’t ask more. But that day, the host messaged me repeatedly, urging me to arrive before 4 PM and blaming me for not replying earlier. I did miss their message, but most places I’ve stayed had self check-in. I originally planned to arrive later (as my friend would come in the evening), but I adjusted and arrived early. The woman giving the key said she was only available from 3–4 PM and kept saying she had work. She told me I had to take out all the trash and leave the place clean, which I found strange, but I agreed. Then I saw there was only one bed, though the listing said three. I told her we needed two, and she rudely said adding one would cost $50 as a cleaning fee. Neither this charge nor the strict 4 PM check-in was mentioned beforehand.I said I was willing to pay the fee, but due to her attitude, I also mentioned I wouldn’t be leaving a good review. That’s when things turned aggressive. She argued with me, and then her husband—the owner, Shao—began spamming messages demanding the $50. Since I wasn’t sure if they’d try to charge me more, I told him I’d pay at checkout. Then he became aggressive, calling and messaging non-stop in a rude tone. Shockingly, he said I had to leave the property immediately and refused any refund. I felt harassed and unsafe, so I went to the police station to report the incident. The officer said they couldn’t officially file a report unless it escalated further, but they called Shao to mediate. On the phone, Shao insisted he wanted his key back immediately. For my own safety, the police advised me to return the key and file a complaint with Booking. I didn’t think paying the cleaning fee at checkout was a problem, but I was too scared to stay. I had expensive luggage and luxury items with me, and I worried about my safety or damage to my belongings if I stayed. I chose to leave the property within 1.5 hours and returned the key. Just because I didn’t transfer the $50 immediately, I don’t understand how he concluded I would damage the place. I kept photos to prove the property was left exactly as I found it. Despite this, the host refused to refund me. I paid, got harassed, and had nowhere to stay. After filing a complaint with Booking, the support team was shocked by what happened and couldn’t believe two young women had to go through this in Melbourne. Booking.com refunded me Booking themselves. Shao also ignored Booking’s calls while continuing to harass me through the platform. Since Booking can't easily remove a listing, they advised me to share my experience here to warn future guests. Booking has also logged the host's behavior in their internal system. Luckily, I live in Australia and had friends to stay with. If I were a tourist or didn’t speak English well, I can’t imagine how terrifying and helpless this would have been.If you’re a solo female traveler or international visitor, I strongly recommend not booking this property! Also, the location isn’t the most central—it's near Flagstaff station, while the real city center is around Melbourne Central. In my case, the host took my money, kicked me out, harassed me, refused to communicate with Booking, and kept the payment. I’ve stayed at many properties and usually leave positive reviews, but this was an awful, unreasonable experience. This is the first time in my years in Australia that I felt truly powerless as a consumer. I won’t waste more energy on this matter, but to protect myself, I’ve saved and will share all my evidence. I have not edited the screenshots (I’ve blurred the host’s phone number for privacy).
• Carol (8/5): Value for money, comfortable and convenient. - Very comfortable bed and the fold out lounge was also very comfortable. Quiet apartment. Close to Southern Cross and Flagstaff stations. Plenty of good places to eat right next door.
• Rachel (10/5): Ideal location for a city visit - Very homely great location very clean
• Janine (10/5): Location Coffee shops close to public transport Lovely clean comfortable Apartment - Being able to drop our luggage off early Cleanliness and comfort Nothing not to like
• Jonathan (8/5): Very good -
• Bernarda (9/5): My stayed was good, Very convenient location, everything needed in the apartment was provided. - If one wants to make own breakfast, all utensils are provided, well stock kitchen. Otherwise there are many, many food avenues around property. It’s a good apartment, yet it needs refreshing, looks tired as if not been cleaned (if it’s not been vacuumed or dusted).
• Naomi (9/5): Superb - The apartment was clean and comfortable. it was in a great location. Noise level was very low.
• Jp (9/5): Clean.... and Great location, facilities and features in apartment - Place - great setup in a 1 bedroom apartment. Very clean and facilities are perfect for stay eg ironing board/iron, washing machine, dishwasher. Loved the location - tram lines in William Street and La Trobe Street. Closed proximity to Victoria Market. Closed to Dockland end of town. Secured apartment from ground floor to apartment. Fantastic Netflix streaming services and Wifi.
• Amber (9/5): Superb -
• Irene (9/5): Very great location. Comfortable bed and great host! - Very great location. Comfortable bed. Close to almost everything. Lovely host. Easy to deal with. Lights from the offices across the way, beam in at night time. Other than that it's all good.
• Carmine (6/5): Apart from it positioning, the stay was average - It’s vicinity to everything. Bathroom a bit smaller than expected
• Ngoc (10/5): Beautiful decored room - Very beautiful place for 4 people. Cheap and within CBD Can be small if you have too many luggages
• Pon (9/5): Superb -
• Wai (8/5): Good location & cozy house 😊 - The whole vibe of house is cozy and stunning, Plenty of living stuffs & cookware. Clean and tidy, it's very suitable for long/short stay no matter couple or friends.
• Philpott (10/5): Fantastic apartment - The bed sheets were incredibly soft. Easy access to the city and trams. The only one negative I have, which is nothing to do with the apartment itself, is that we only had one key to enter and exit the building which made it hard when we wanted to go and do separate activities.
• Tameela (9/5): Superb -
• Sharon (9/5): Superb - Location was good. Apartment was great, had everything we needed. Bed was so comfortable
• Olivia (9/5): Second time staying in Melbourne and this apart made the day so much more enjoyable. So close to really great Korean res - Was a small unit but cosy. There were 4 of us in the unit, myself,t sister and my two daughters. It was so close to everything. Short walk to metro Woolworths & Southern Cross station Trams are about a block or two away. The host was lovely- recommend staying here! Everything was great!
• Tinika (7/5): very lovely apartment, very difficult key pickup - wonderful location lovely little apartment very convenient cute and cosy very very difficult to find the drop box for the keys, it was a little walk from the property and very tough to find unless you already knew where to look! even the locals and cleaners did not know where to find it
• Bonnie (10/5): Apple was a lovely host, she was happy for us to have a late checkout, the apartment was gorgeous with everything you co - The location and how clean and cosy it was. It was perfect.
• Bree-anna (10/5): Amazing - Amazing location and price one of my favorite bookings N/A
• Ann (8/5): Very good -
• Sridhar (8/5): Good location in the City, clean room, well furnished. Checkin time should be prearranged. -
• Izumi (9/5): Superb - Great location, easy access, comfortable beds and what you need for a fun affordable stay in Melbourne Security system of the building was hard to navigate for those who are not familiar with how they work without properly being explained.
• Christian (10/5): Glad we found this treasure - Space, facilities, mattress and washing/dryer combo. Equipped with everything and more that one needs The washing mashine wasn't balanced. Tried to sort it but could only di a provisional solution.
• Rajshree (8/5): Superb for family - Stay is very comfortable with all facilities . We were 5 people and we stayed comfortably .

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