Apartment Hotel 11 Shinsaibashi

Location: 大阪市中央区東心斎橋1丁目9-11, Osaka, jp

Star Rating: 4 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Soundproof rooms
• Facilities for disabled guests
• Non-smoking throughout
• Private check-in/check-out
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Mobile app for room service
• Television in common areas
• Express check-in
• Free wired internet
• Internet access

Rooms Available

• Quadruple Room

  This quadruple room's standout feature is the sauna. The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned quadruple room offers a flat-screen TV with streaming services, a washing machine, a private entrance, soundproof walls as well as a quiet street view. The unit offers 2 beds.

  Max Occupancy: 6 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Dining area
  • Electric kettle
  • Sauna
  • Oven
  • Stovetop
  • Bidet
  • Cleaning products
  • Linen
  • Dining table
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Family Suite

  This family room features a sauna. The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned family room features a flat-screen TV with streaming services, a washing machine, a private entrance, soundproof walls as well as a quiet street view. The unit has 4 beds.

  Max Occupancy: 12 (8 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Dining area
  • Electric kettle
  • Sauna
  • Oven
  • Stovetop
  • Bidet
  • Cleaning products
  • Linen
  • Dining table
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Quadruple Room

  This quadruple room features a sauna. The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned quadruple room features a flat-screen TV with streaming services, a washing machine, a private entrance, soundproof walls as well as a quiet street view. The unit has 2 beds.

  Max Occupancy: 6 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Dining area
  • Electric kettle
  • Sauna
  • Oven
  • Stovetop
  • Bidet
  • Cleaning products
  • Linen
  • Dining table
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Nalinee (9/5): -
• TINGTING (10/5): -
• CHIAO YUN (10/5): -
• Paul (9/5): -
• Pablo (5/5): Your check-in process is terrible - Hotel in great location, clean, with big rooms for Japanese standards, very good value for money, clean and located close to many shops, restaurants and Metro stations I understand that this is a no-manned hotel, where you don't meet any stuff of the hotel, whatI cannot accept is that in order to get the key to the room, I need to do some horrible, terrible, slow procedure via a web that takes ages to load. I have to scan all passports, which works very bad and very slow. I lost almost an hour downstairs in the hotel with my family waiting, while I was scanning our passports again and again so we could get the damn key to our room. After a 6 hours trip, it's not what I was expecting. Make your registration process faster and better please.
• YAN (10/5): 無可挑剔 - 地點方便，環境乾淨，設備齊全，洗衣後浴室乾燥一夜就乾，冰箱很大，洗碗機及餐具等皆具備，客廳也十分寬廣 惟外圍不時有些吵雜聲，但為樓下酒客所致
• Fraser (9/5): - Incredible location. Easy access to Dontonburi by foot. Food all around you. The room is incredibly spacious too. If you rely on staff their notable absence may make things tricky.
• Roni (10/5): - This hotel was very comfortable for our family of four. The rooms were relatively spacious by Japanese standards, and the location was excellent with a train station nearby. It offers high value for money, and even though the check-in process is staff-less, it was smooth.
• Fang (7/5): - 從地鐵走出來到酒店要10分鐘吧，而且我出來都地鐵口是沒有電梯的。但是這個酒店的地理位置挺好，離商業街都很近。本來看評論我有點害怕，有說自己的名牌包被偷的，還有說晚上睡覺被人開門了。我覺得可能是日本門鎖的問題吧，他需要把鑰匙往左邊轉一圈再拔出來，這樣才能鎖門。很有可能他們沒有把門給鎖上才導致的那樣的事情發生1樓是沒有前台的，但是可以把行李放在那裡，其實挺方便的
• gemma (10/5): Very nice place . Recommended to all travelers. - place is very good. Near for all shopping mall, convenient store like family mark, lawson and shibuya proper. No Staff to ask if you have question.
• Suchada (10/5): - ใกล้แหล่งเดินเที่ยว ที่พักสะอาดกว้างขวาง วางกระเป๋าได้สบาย คุ้มราคา ตรงปก
• KUANCHEN (10/5): -
• Kiyoshi joo (10/5): Exercise location. - Spacious apartment. Value for money considering the excellent location. Communications was prompt and polite. Had some cooking smell problems with the low floor unit. Staff offered to change to a higher floor room the next day.
• YIHSUAN (10/5): -
• YENPO (10/5): - 房間內的器具齊全及完備 隔壁停車場的收費規則容易讓外國人誤解
• Dani Manrique (9/5): - Simple and well-located apartment in central Osaka, perfect for exploring the city. Clean and practical for a short stay. The self check-in process can be a bit confusing, especially if you book more than one room. Overall, a good and convenient option.
• 米葆 (9/5): - 設備都很好！熱水也很燙 隔音較差 會聽到樓上的蹦蹦跳跳的聲音
• HSIEN CHENG (10/5): -
• JIA-QI (10/5): -
• Christopher (5/5): Basic but expensive accommodation in a lively area. - The hotel is well situated for this lively part of town, close to many restaurants and shops. The washing machine is very good (to our surprise as it was so quick) though there are not many options offered in the translation supplied. The bathroom drying facility is excellent. Noise no problem, everything is quiet after 10pm. The kitchen is extremely basically equipped. The pot's handle was impossible to fix without it falling off. There were no wine glasses. Certainly not a kitchen to do more than make tea or warm a babby bottle. No cupboards or drawers for clothes, and the only hangers were on hooks on the wall behind the wall seat, which meant sitting with your back against the clothes. Apropos wall seat - the cushions slid off if you leant back. Beds were comfortable but very little room to get in and out. The photos make the place look much bigger than it is, especially with open suitcases (because of no clothes cupboards). Very expenisve compared to other accommodation we had in Japan.
• YU-JUNG (7/5): -
• Suet Yu (8/5): - 房間大，可攤開2個大行李箱 床很舒服 洗澡之溫度及水壓都好很舒服 可步行到心齋橋，十分方便 夜晚真的會有油煙味 因為所住樓層較低，會聽到樓下的人的聲音
• Mingsuwan (9/5): -
• Hiu phui (9/5): -
• 美芳 (8/5): - 有洗衣機、烘乾室 垃圾沒人收！不過打包好放在門外還是會幫忙清走
• Renee (10/5): -
• Choco (9/5): -
• Kai Cho (10/5): - 乾淨舒適
• 守瑄 (10/5): -
• 杜 (10/5): -
• Wan Juani (9/5): Excellent service hotel. - Very clean and excellent facilities. Close to attraction places and train services. Communication was rather slow despite the chat options.
• Tine (9/5): Conveniently located spacious room/apartment in Osaka with everything you need - It is conveniently located both close to metro and some sights in walking distance. Room also had everything we needed, including washing machine and even detergent. Drying was a bit improvised but it worked well. While there is no staff on site you get all support on chat rather fast. We hoped for earlier check-in but we made it work, so it was not a big issue.
• CHIH-HAO (9/5): -
• Yu Chen (10/5): -
• Khushairi (8/5): Very nice and cosy hotel - Location No reception at lobby
• CHUN-FENG (8/5): -
• Sakue小鬼 (9/5): -
• dlinsider (10/5): - 一切 无
• Truong Minh (10/5): - Chỗ ở sạch sẽ, ấm cúng có điều hòa nhiệt độ phòng ngủ và toàn bộ nhà. Toilet sạch sẽ hiện đại.Vị trí tuyệt vời để đi phố đi bộ. Đối diện ks có quán sashimi của người địa phương rất ngon.
• YU-YOU (10/5): -
• SHIH-YING (10/5): -
• 思妤 (9/5): -
• LinBo (10/5): -
• HAO WEI (10/5): -
• Ho (9/5): I had a wonderful stay in Osaka. Everything exceeded my expectations. One small suggestion would be to update the photos - The facilities Lack of full length mirror
• Agarwala (9/5): - The room was very clean, building was easy to locate and close to 2 metro stations. Quiet, relaxed and all the facilities including washing machine worked well. It was different from the photos. Thats disappointing. No chair or table in the room to sit. Also, we were on the second floor so no view. The balcony faced nothing. Couldn't step out at all.
• 思涵 (10/5): -
• Carlos Alberto (9/5): -
• YICHUN (7/5): Nice - 服務人員態度跟處理 室內的味道，住了2間房，房間都有濃濃的烤肉碳味，隔音效果比較差
• YA-FANG. (10/5): - 方便又舒適 客服回覆快速 遇到問題都能很快解決
• Tsai (8/5): -
• YUCHUN (9/5): 性價比很高，地點方便 - 很智能化住宿！！有機場接送很方便，司機也很友善。房間寬敞住得很舒服。附近有羅森和超市，步行幾分鐘就到心齋橋，可以自己烹飪很棒，還有洗碗機、洗衣機、地暖、網路電視。 自助式入住沒有員工有點不太安全，浴巾使用過不知道放哪和乾淨浴巾不知道有沒有補
• Yingying (8/5): Recommend, great location and value, perfect for families - Location, and laundry machine, sauna, we loved it sound proof could have been better, we were woken multiple times during nights from street noise. we never heard our neighbours though so that was good.
• Constantin (9/5): Per total, a fost bine - Camera e un amestec de lucruri noi (mobila de bucătărie, electrocasnice) și mai vechi (masa și televizorul uzate etc.). Am ales-o pentru spațiu (și nu ne-a dezamăgit) și pentru locație, aproape de zona turistică, dar nu chiar în centrul balamucului. Mașina de spălat fără uscare - baia (sala de apă) are sistem de uscare. Există ghid online al hotelului despre cum se folosesc toate aparatele, în condițiile în care butoanele sunt scrise în japoneză. Zgomot noaptea pe stradă - poate, dar nu ceva deosebit.
• Windy (10/5): - 地点，设施都非常好 没有
• 瑞祥 (10/5): -
• Ya ting (9/5): -
• wanling (10/5): -
• Teeranuch (8/5): Overall this is a nice place - Cleanliness, location, convenience, comfort. Every night we could smell the BBQ from shops on the street during the evening. Could improve on window seal? I rated facilities low because I didn't know which category to rate to reflect the external odour that might come into the room.
• Izmawati (8/5): Just love it..will stay here if i come to osaka again - Quiet..easy access..clean No daily cleaning services
• Yi Ling (8/5): 地點方便 空間大 - 地點方便 只有浴室有鏡子有人在用時 不方便
• Yuching (7/5): Some apartments are biggger, some are small. - Location Our room is small not like those photos posted on booking.com. We stayed 7nights in this room, but no sofa no dining table. Please offer correct photos for each room. This is what I’m not happy about. It shall be more comfortable if I knew the room is like this, I’d change booking to other apartment.
• 林 (9/5): -
• Yu Ling (10/5): -
• FANG CHI (10/5): -
• JIE (8/5): -
• 佳珊 (9/5): -
• 泓毅 (10/5): - 地點方便，自助入住不會有困難，訊息隨時問客服都會馬上回答，住了5天，洗了4天衣服，房間只有洗衣機沒有烘乾機的原因是用衣架掛在浴室用乾燥功能就可以了，幾個小時衣服就乾了，轉角走路一分鐘有Lawson，走路8分鐘有一間24小時超市超讚的東西又便宜，附近一堆居酒屋跟燒烤店。
• Jen Lin (10/5): -
• Qiaoqian (10/5): -
• Zoe (9/5): -
• Simon (9/5): -
• Christina (10/5): Me and kids enjoyed our stay. surely will come back . - Safety and cleanliness .good location and good for family I have no complaints
• TZUHSIN (10/5): 很適合家庭入住 像一個溫馨的小家，物品齊全，乾淨，推薦！ - 環境非常舒服 周圍也很方便 客服人員態度也非常好 遇到問題都耐心解答 很適合家庭旅遊 如果下次來日本一定還會選擇這裡
• Wan-Ting (10/5): 非常棒，下次會再來住 - 環境乾淨、自助入住手續簡單易懂，有問題反應也有專人快速回答及處理 在房間容易會聞到隔壁的燒肉味
• 玉貞 (10/5): -
• Chew (9/5): - There are many eateries nearby, very convenient. Big and have all that we need. Most importantly, it is clean. The check in process. Took us quite a while to figure out how to obtain the key to enter into apartment. The toilet is too small even for me who is petite
• Yunhan (10/5): - 地點離長堀橋地鐵站、心齋橋非常近，而且這一站有電梯，非常推薦給有小孩的來住宿，房間也超大，這是我們第二次入住了，有廚房也可以去超市買東西回來料理，離AEON.玉出超市也很近!樓下就有超商 紅眼班機也可以先來寄放行李，很方便 沒有
• TE-KUAN (9/5): - 地點好、離地鐵站近 近鬧區機場 都很好
• NAGISA (10/5): -
• 林靖榕 (10/5): -
• Marini (10/5): -
• Chen Yu (10/5): -
• MEILING (10/5): - 環境很乾淨
• MEILING (10/5): - 住宿很乾淨
• 嵐馨 (8/5): -
• lai (10/5): -
• Tommy (9/5): - Clean and Spacious The location close to red distric area
• Amran (8/5): -
• Fitriana (8/5): Excellent!! - Great location, convinient Check-in and check out time
• Chiaying (9/5): - 空間大 稍微燒肉味
• Becky (10/5): Will definitely be on my preferred list. - Very convenient and well equipped! Love the bathroom and laundry facilities the most as we were travelling with kids.
• Arlene (7/5): Very central and secure apartment but the smell of the surrounding restaurants’ cooking gets in the room. - It’s a very secure property. You can leave you luggage before checking-in. It’s very central to everything. The top loader washing machine is great. Nice kitchen with a grill. * The smell of cooking from outside seems to get in the room and I don’t know how. Maybe from the vent? It smells like bbq meat and fish during lunch and night time. In between, it’s okay. * We stayed in a room with a sauna. The mirror in the bathroom is from your waist-down. It’s weird to see yourself with the mirror reflecting on your private part while showering. * No dryer but if you’re wise enough, you can easily dry you clothes in the bathroom. * No actual 24-hour-reception. They communicate via chat. * No written instructions on how to use the kitchen stove. I’m from Australia so I’m used to the gas stove with a knob that turns counter-clockwise. The hotels stove has push-down and hold buttons.
• Mohd (9/5): - Good location. 5 mins walk to train station Nil
• Hee Seung (9/5): Convenient, good location but no staff helping you. - This apartment is right at the heart of Shinsaibashi so you walk out and there are all the restaurants and shopping right in front of you yet it’s quiet once you are in the apartment. Safe and good security system and everything is digitally controlled in the apartment so it’s convenient. There is no staff so if you need help with something urgently you don’t get any help. But if you message them the office will respond to you very quickly. If you are apps/techy-person you will love it but if you are a human-person, better to stay at the hotel where you have the staff service.
• Fidela Francisca (10/5): Perfection!! - Very near Shinsaibashi, train station, spacious and clean
• Yungling (8/5): 整個房間的配置都很不錯，地理位子也是很好。已經住過好幾次，這次油煙味特重，希望飯店能改善 - 整體而言都很滿意 但是最大問題在於有隔壁燒烤油煙味滲入，實在無法接受，一大部分來自於廚房抽風機，這點希望飯店端能改進，就很完美
• Jennifer (9/5): -
• Nitin (9/5): -
• BKM (8/5): Has everything you need for a few nights stay - Location, sauna, hot wind shower stall No view

Photos