Cozy Apartment - Stunning Views
Location: Hauptstrasse 130, Brienz, ch
Star Rating: 8.5 Stars
Property Type: Apartments
About this Property
Breathtaking Views: Enjoy stunning panoramic views from the comfort of your own private patio.
Modern Amenities: Relax in our fully equipped kitchen with a dishwasher, washing machine, and more for your convenience.
Entertainment and Recreation: Take advantage of the on-site casino and explore the surrounding area with activities like cycling.
Book now for an unforgettable stay at Cozy Apartment - Stunning Views in Brienz!
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 10:00 AM
Amenities & Facilities
- Non-smoking throughout
- Free wired internet
- Golfing on site
- Water park access (surcharge)
- Internet access
- Fishing nearby
- Casino nearby
- Horse riding nearby
- Water sports equipment
Rooms Available
-
Apartment
Featuring a private entrance, this spacious apartment also is consisted of of 2 separate bedrooms and 1 bathroom with a hairdryer. The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment features a washing machine, a tea and coffee maker, a TV with streaming services and a patio. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Refrigerator
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Linen
- Dining table
- Clothes rack
- Wine glasses
Guest Reviews
- SAORI (6/5): Great location and view, but the worst check-in and host response I have ever experienced. - The location was excellent—just a short walk from Brienz station—and the view of the lake from the balcony was truly beautiful. I have traveled to over 50 countries and stayed in many different accommodations, but the check-in process and the host’s handling of it were the worst I have ever experienced.
The property uses a key box with a 4-digit code provided by the host. However, the code we received was incorrect, and the box would not open. We sent three messages to the host asking for confirmation, but received no reply during the check-in time (around 4:30 p.m.).
With no response, we spent about 30 minutes checking the map and walking around in the summer heat, wondering if we might be at the wrong property. Finally, we asked a staff member at the pizza shop located in the same building, who informed us that the code was wrong and kindly opened the box with the correct one. The code they used was completely different from what the host had provided.
The host replied about an hour later. We requested that they consider a partial refund, and followed up four times afterward. However, the only replies we received were that the matter was “under management review.” Eventually, the replies stopped altogether. As of 13 days after check-in, we still have not received any further response.
Providing guests with the wrong code is a very serious issue for any hospitality provider. Human errors can happen, but what was most disappointing was not acknowledging the mistake and then eventually becoming unresponsive.
Others
The listing mentions a portable air conditioner, but when switched to “cool” mode it did not produce cold air, functioning more like a fan. During the summer nights, it was quite warm even with it running.
There was also noticeable dust and some dirt in the bathroom, which we ended up cleaning ourselves.
We would recommend checking reviews on other booking sites before making a reservation.
- Karis (8/5): War sehr schön. - Sehr gute Lage. Gemütliche Wohnung. Sauber. Der Herr am Telefon (von Booking com) hat uns aber sofort zurückgerufen und war sehr freundlich. Die Adresse Cozy Apartment stimmt nicht sondern Bianca (ist gross an der Türe angeschrieben). Die Türe zum Balkon konnten wir nicht öffnen. Die Waschmaschine war nicht ausgeräumt.
- Abdullaev (9/5): -
- Mohammad Tysir (10/5): Excellent experience! - The location was amazing! Everything was within walking distance including the train station; Brienz cruise starting point;brienz rothorn train station and grocery store. And the view from the balcony was surreal. Would definitely recommend everyone to stay here if they are visiting Brienz. The Binos pizza being downstairs was a plus.
- Adam (9/5): Superb -
Photos