The Nova by The City Collection

Location: A17-08 Neu Suites, Jalan Nipah, Kg. Berembang, Kuala Lumpur, my

Star Rating: 8.2 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Fitness facilities (surcharge)
• Air conditioning
• BBQ facilities
• Lift / Elevator
• Facilities for disabled guests
• Ironing service
• Car hire
• Sauna
• Darts
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Grocery deliveries
• Wheelchair accessible
• Shared kitchen
• Public Bath
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• CCTV outside property
• Access to health care professionals
• 24-hour security
• Delivered food - securely covered
• Key card access
• Television in common areas
• Free wired internet
• Golfing on site
• Self parking (surcharge)
• Pool sun loungers
• Fitness facilities (surcharge)
• Internet access
• Reception hall
• Exercise/lap pool
• Covered parking
• Secured parking
• Garage
• Swimming nearby

Rooms Available

• Two-Bedroom Apartment

  Guests will have a special experience as the apartment features a pool with a view. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and an electric kettle. The spacious air-conditioned apartment provides a flat-screen TV, a private entrance, a mini-bar, a seating area as well as mountain views. The unit offers 4 beds.

  Max Occupancy: 5 (5 Adults)

  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Slippers
  • Kitchen
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Private pool
  • Stovetop
  • Bidet
  • Cleaning products
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Shampoo
  • Body soap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Hand sanitiser

Guest Reviews

• Mohamad (3/5): - The owner
• afsheen (6/5): -
• TajulRizwan (5/5): - While swimming not crowded so enjoyed it Worst waiting for lift Parking numbers not clear to access...
• mohamad (10/5): -
• Subakat (8/5): - Very friendly owner and good communication. Kate is very easy to deal with and flexible when we need to check out early. The lift service is not frequent, there is long wait to get a lift. Only two lifts are operating and has difficulty to scan card as it doesn't hold the level you select. The kitchen needs a bit insects cleaning.
• Zohaib Ahmed (10/5): Cosy apartment with all the facilities you'd need on holidays - It's a cost little apartment with almost all the facilities you would need. The kitchen was well equipped too, with the only thing missing was a microwave. All in all a fantastic experience. The lifts were a bit crowded and busy but that was only a minor problem. Not much to dislike.
• Mohd Firdaus (10/5): - The rooms are clean,friendly owner and the people there are very friendly.Had a great time swimming in the pool!
• JAJA (6/5): -
• Iman (8/5): It was reasonable to stay - It was comfortable and clean
• Tuan (10/5): -
• norhaniza (9/5): - location tak jauh dari kl host sgt bagus..cepat respond..bilik selesa bersih dan wangi
• aniqahanum (8/5): -
• Rob (4/5): -
• Tan (7/5): Good -
• Muqreez (10/5): Exceptional -
• Saravanan (9/5): Superb -
• Siti (10/5): Exceptional - So comfortable. Worth the money
• Alissya (10/5): It was a very fun vacation and we enjoyed everything especially the room. Hoping to come here again sooner or later! - It’s spacious and very comfortable, every each of us love the designs and layout !! Everything’s perfect
• Hanani (9/5): Superb - Comfortable. Owner is responsive. Got mamak restaurant downstairs, easy to buy food.
• Irina (6/5): good looking but dissapointing quality - the apartment had two air conditioners that worked wonderfully, along with ceiling fans that kept the space comfortable. Additionally, it was equipped with some useful amenities like a hair dryer, a sewing kit, and hand sanitizer. The building itself had a beautiful rooftop, offering a nice place to relax When we first entered the apartment, everything seemed perfect. However, as we settled in, we started to notice a series of issues that quickly diminished our initial impression. The quality of the furnishings was extremely poor, with several items breaking almost immediately. The door handle was coming loose from the wall, raising concerns about its stability. There was only one power adapter provided, and it didn’t work. Additionally, there was a charging port with three outlets, but when we plugged in three devices at once, it took up to 10 hours to fully charge our phones. To make matters worse, the key card for the door and elevator was unreliable, often taking several attempts to work. The range hood in the kitchen was non-functional, and the internet connection was unbelievably slow and unstable. Despite staying for three nights with three people, we were only provided with one roll of toilet paper. When we requested more, we were told that no additional toilet paper would be provided. The shower didn’t drain properly, causing water to pool, and the umbrella they offered us was broken, which resulted in me getting cut. The furniture was of very low quality, and the TV remote barely worked, making it a hassle to use. To top it all off, the couch was missing one of its arms, adding to the overall discomfort.
• Febrina (7/5): Please move to other provide internet - The location is good The internet connection is worse
• Nur (7/5): Overall this place is good to stay. Price reasonable and safe. Below hotel have mini market. If comes by car, suggest to - Aircond and fan works perfectly. House clean. Easy to check in and check out. Good hotel staff and guard. Able to extend 1 hour check out time. Poor wifi and mobile data connection. Tv also buffering. Parking needs to rent RM10 per night. Outside parking always full. Shower heater not hot enough. Water still feels cold. No cloth iron prepared.
• N (9/5): Superb -
• Muhammad (9/5): Good -
• Farook (9/5): Very Happy Stay 😃😃 - The house is very clean.. The price also very reasonable. Owner on the house is very helpful & friendly.. Very happy staying, hope to visit again 😃😃
• Kadek (1/5): I'm really disapoint!!! - this is my second journey to this facility, the only reason cause I need to stay close to hospital. 1st Journey, I have problem cause the owner didn't explain us how to return the key in to the mail box and we have to fly back home early morning, when the key got lost they charging us back for the key. 2nd Journey, they didn't check their small bed ( if it's broken or no) at the end they found out if it's broken without trying to check them self before giving to us the room. at the end they said that costumer need to check the facility and report if there's something broken...hello, we are coming to stay...all have to be ready to use. Now the owner want to charge us for repairing fees. they already shown us the picture of the be before we use it...it's broken before we use it!!! but still they want to charge us....Ok, this will be my last stay and for sure will give the worst review...Congrats!!! this is my second journey to this facility, the only reason cause I need to stay close to hospital. 1st Journey, I have problem cause the owner didn't explain us how to return the key in to the mail box and we have to fly back home early morning, when the key got lost they charging us back for the key. 2nd Journey, they didn't check their small bed ( if it's broken or no) at the end they found out if it's broken without trying to check them self before giving to us the room. at the end they said that costumer need to check the facility and report if there's something broken...hello, we are coming to stay...all have to be ready to use. Now the owner want to charge us for repairing fees. they already shown us the picture of the be before we use it...it's broken before we use it!!! but still they want to charge us....Ok, this will be my last stay and for sure will give the worst review...Congrats!!!
• Evgeniia (9/5): Superb -
• Vanessa (10/5): Good stay. - The location is near to Berjaya Times Square, KLCC etc, and there's a cheap eatery just below the suites. The food there is good too. Suitable for small family.
• Siew (8/5): Very good -
• Venkata (8/5): Very good -
• Mohd (5/5): Passable - Facility To small
• Mohamad (10/5): Exceptional -
• Abdul (8/5): Very good -
• Elyana (9/5): We enjoyed our stay. It was pleasant and we will come back again when travelling in smaller groups next time. - Very clean and comfortable Only one toilet is available and unit is slightly small but it’s good enough if you are there for just short holiday.
• Cikgu (10/5): Exceptional -
• Alden (10/5): Great and near to kl mall - Good, comfortable and clean
• Anonymous (9/5): Superb -
• Hanis (10/5): Exceptional - bilik selesa and good environment
• Azurina (7/5): Good -
• Nabila (10/5): Exceptional -

Photos