Sweeping Ocean view Apt w Carpark and rooftop pool

Location: 24 Queen Street, Gold Coast, au

Star Rating: 7.4 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Air conditioning
• Lift / Elevator
• Luggage storage
• Non-smoking throughout
• Smoke alarms
• Free wired internet
• Internet access
• Swimming nearby

Rooms Available

• Apartment

  The private pool is a top feature of this apartment. The spacious apartment has 2 bedrooms and 2 bathrooms with a shower and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned apartment comes with a dining area, a TV with cable channels a washing machine and a balcony. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Video
  • Private bathroom
  • Heating
  • Kitchen
  • Dining area
  • Electric kettle
  • Private pool
  • Tumble dryer
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Shampoo
  • Smoke alarm
  • Fire extinguisher

Guest Reviews

• Christine (9/5): - the worry that the broken items would be blamed on me. I was not happy not to have glasses or wine glasses available
• Amy (10/5): We want to come back. - Key collection and entry instructions where thorough, simple instructions accompanied with photos, Olivia was prompt gave clear instructions about house rules and expectations and quick to respond to any questions. N/A
• TRACY (7/5): - The apartment was amazing The spa didn't work which was very disappointing as we wanted it for the spa..to find the lock box was very difficult and very frustrating. The address given for the lock box was incorrect..
• Hayley (9/5): Over all we had a lovely stay. - Very clean and great location. Roof top pool was lovely Only thing I could complain about was one key for 4 adults. We couldn’t seperate . Had to stay together . For example we all had to leave the pool area at the same time because the only way we could get down to our room was with a key and we only had one. If we left the apartment we all had to leave together and come back the same time. This was a little inconvenient.
• Mary (10/5): -
• Jessica (8/5): Spacious and convenient. - Loved the spa on the roof. Bathrooms were spacious and clean. The key was not at the allocated pick-up and then the allocated key drop off was closed. Likely a one off issue but took a lot of time to sort out.
• Yujeong (4/5): Needs Improvement: Confusing Check-In and Poor Service - The apartment was spacious. The property wasn’t cleaned properly; the floor was filthy, and the window was smudged. The check-in system and notes were confusing. Only one key was provided, even though the apartment was meant for four people. The staff on call wasn’t helpful and just repeated protocol without offering solutions. To make matters worse, we were accused of losing a hairdryer that wasn’t even in the apartment to begin with
• Britney (1/5): worst stay ever - This was one of the worst experiences we have ever had! We arrived with no communication of this being a staff free premises. We called the number listed as we couldn’t find reception for them to tell us there is no reception and is a staff free premises, we asked how we get into our apartment we had booked for the weekend which was in fact $700 for 2 night. The lady told us we need to complete an online stays link which they took a $500 security deposit from us. We called back once completing. It took her 30 minutes to send us information on how we would receive our key. She told us we need to find a lock box and enter in the given code. We attempted the code given on a lock box we found in the parking lot garage for it to be incorrect. After attempting the code multiple times we called back saying the code doesn’t work and if someone could come down and help us. She said no - at this point we have been trying to get into our accomodation for 2 hrs. After back and forth with the lady on the phone she then told us we needed to go to a tobacconist store to get the key. She told us there was one next door that we get it from. It was pissing down rain and 6pm at night and no sight of a tobacco store. We drove 7minutes were we found one, asked the staff and they had no idea what we were talking about. I called back the lady demanding a full refund as she was not helping us with the situation, she refused the refund and told us to google maps tobacconist southport. We told her we done that and this is the store it took us to. She then sent us a link for another tobacconist, we drove for another 10 minutes to find the store she was talking about and received our key. After 4hrs of finding our accommodation key, it was not worth it. We thought we had been scammed The unit was dirty with questionable staines on the carpet and bed (some looking like blood splatter) it was like a scavenger hunt/escape room, except we were trying to get in. as above
• Cheryl (8/5): A very enjoyable & relaxing stay in convenient location. - Extremely spacious apartment with lovely views from large balcony. Very comfortable beds. Rooftop spa pool was amazing. Close to light rail stop. Friendly prompt communication with host. Couple of small issues with checking in and out - but easily resolved in the end.
• Annette (8/5): Very good -
• Joedy (10/5): Hidden gem in Southport, Gold Coast - We had a great stay at this modern apartment! The place was beautifully furnished with a sleek kitchen and bathroom, and the huge balcony was a real bonus. The location was perfect for us — just a 5-minute walk to Broadwater Parklands and about 10 minutes to Gold Coast Chinatown, where we found some amazing coffee spots each morning. Check-in and check-out were super smooth, and the host communicated clearly throughout. We also loved the rooftop infinity pool — it was peaceful and empty whenever we went up. Would definitely stay here again! No major negatives — the bedroom carpets looked a bit worn, but it didn’t affect our stay.
• Tim (1/5): Scam or inept - our holiday from hell - This is either a scam or the most inept property manager. After paying all the costs together with a substantial deposit, we arrived to find that the keycard didn't work. Contacting them was made difficult because they didn't take our concerns seriously. After requesting photos, videos of trying to get access they still failed to act in a timely manner. Even a helpful resident tried to use to keycard and found it to be useless. After waiting for 3 hours with no resolution we left to find another motel. Subsequently we contacted the property manager to explain the series of events and to request a refund. As expected they have not responded. When dealing with this property be vigilant as it may be a scam. We await further developments
• Jody (10/5): Exceptional -
• Kathy (9/5): Relaxing, spacious and a great pool/spa with a car park included. - The roof top pool and spa were great. Specious apartment with a good sized balcony.
• Glenn (10/5): Exceptional -
• Naomi (10/5): Exceptional -
• Rodney (7/5): Great stay, good location. Hopefully be back near future. - Location is good. Away from the busy Gold Coast centre but still can visit the centre by tram, which runs every 10mins. Property was nice and spacious. Rooftop pool and spa is awesome and great view. floor wasn't mopped. Had dirty shoe foot prints throughout the kitchen and lounge area. Little communication error in the start with mailbox issue but was sorted and was advised of compensation for it.

Photos