Palazzo dell'albero d'Oro
Location: 2033 San Polo, Venice, it
Star Rating: 9.7 Stars
Property Type: Apartments
About this Property
Historic Building Charm
Experience the allure of a historic building at Palazzo dell'albero d'Oro, offering a terrace and free WiFi. Just steps away from Frari Basilica, this air-conditioned accommodation boasts a private entrance for added privacy.
Modern Amenities
Each unit features tiled floors, a fully equipped kitchen, a dining area, a flat-screen TV, and a private bathroom with a bidet and hair dryer. Some units also offer a seating area and balcony with outdoor dining space. Bed linen and towels are provided in all units.
Shared Lounge and Convenient Location
Guests can unwind in the shared lounge or explore nearby attractions like Scuola Grande di San Rocco. With Venice Santa Lucia Train Station a mere 200 meters away, convenience is key at Palazzo dell'albero d'Oro. Book now for a memorable stay!
Policies
Check-in: 03:00 PM - 11:30 PM
Check-out: 11:00 AM
Amenities & Facilities
- Guest education on local ecosystems and culture
- Non-smoking rooms
- Air conditioning
- Terrace
- Lift / Elevator
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Grocery deliveries
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Cashless payment available
- First aid kit available
- Contactless check-in/check-out
- Invoice provided
- Property cleaned by professional cleaning companies
- Key access
- Cooking class
- Supervised childcare/activities
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Internet access
- Housekeeping on request
- Art gallery on site
- Hosted evening meal (reserve)
- Guest education on local ecosystems and culture
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Superior Apartment
The air-conditioned apartment has 1 bedroom and 2 bathrooms with a shower and a hairdryer. Meals can be prepared in the kitchen, which has a refrigerator, kitchenware, a microwave and a tea and coffee maker. This apartment features heating and a TV. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Stovetop
- Bidet
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
-
Executive Suite
The air-conditioned apartment features 1 bedroom, 1 bathroom with a bath and a kitchen. Guests can make meals in the kitchen that is equipped with a refrigerator, a dishwasher, kitchenware and a microwave. This apartment has a tea and coffee maker, heating and a TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Private apartment in building
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
-
Suite
The air-conditioned apartment features 1 bedroom and 1 bathroom with a shower and a hairdryer. In the well-equipped kitchen, guests will find a refrigerator, kitchenware, an oven and a tea and coffee maker. The apartment offers a mini-bar, a safe deposit box, heating, as well as a TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Private apartment in building
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
-
Four-Bedroom Apartment
Featuring 4 bedrooms and 7 bathrooms with a bath, this spacious apartment offers a well-fitted kitchen and a terrace. Meals can be prepared in the kitchen, which comes with a refrigerator, a dishwasher, kitchenware and an oven. This apartment is air-conditioned and features a TV, a washing machine, a tea and coffee maker and heating. The unit has 5 beds.
Max Occupancy: 9 (9 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bidet
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
-
Apartment with Terrace
This spacious apartment is consisted of of 1 living room, 1 separate bedroom and 2 bathrooms with a shower and a hairdryer. The fully equipped kitchen features a refrigerator, kitchenware and a microwave. Featuring a terrace, this apartment also offers air conditioning, a tea and coffee maker and a TV with satellite channels. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Private entrance
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Mosquito net
- Wardrobe or closet
- Bidet
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by elevator
- Private apartment in building
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
Guest Reviews
- Szymon (9/5): - Apartament bardzo czysty, zadbany i dobrze wyposażony we wszystkie niezbędne rzeczy, aby pobyt był komfortowy. Na powitanie czekała butelka prosecco oraz dwie wody – miły gest ze strony gospodarzy. Sam apartament sprawiał wrażenie nieco mniejszego niż na zdjęciach w ofercie, choć być może to tylko moje osobiste odczucie.
Lokalizacja jest świetna – w spokojnej okolicy, a jednocześnie blisko atrakcji. Dużym atutem jest taras, na którym można zjeść śniadanie lub obiad na świeżym powietrzu. W budynku znajduje się również przestronna wspólna kuchnia, jednak podczas mojego pobytu była zamknięta i dostępna jedynie na hasło, co trochę ograniczało wygodę.
Niestety, z minusów muszę wspomnieć o braku żelazka. Pomimo codziennych próśb i zapewnień obsługi, że zostanie ono dostarczone „jeszcze dziś”, przez cały czterodniowy pobyt nie zostało dostarczone. Było to uciążliwe, szczególnie że potrzebowałem wyprasować koszule.
Obsługa była ogólnie uprzejma i starała się utrzymać miły kontakt (głównie przez WhatsApp), jednak niespełnienie tej prostej prośby znacząco wpłynęło na moje ogólne wrażenie.
Podsumowując – apartament jest czysty, dobrze położony i przyjemny w odbiorze, ale drobne niedociągnięcia
organizacyjne, takie jak brak żelazka pomimo obietnic, pozostawiły pewien niedosyt. Niestety, z minusów muszę wspomnieć o braku żelazka. Pomimo codziennych próśb i zapewnień obsługi, że zostanie ono dostarczone „jeszcze dziś”, przez cały czterodniowy pobyt nie zostało dostarczone. Było to uciążliwe, szczególnie że potrzebowałem wyprasować koszule.
- CHRISTINA (10/5): -
- Rachel (10/5): Amazing location, beautiful rooms. - Beautiful apartment in a fantastic location for exploring. Nothing, we would book this again.
- Guest (9/5): -
- Beth (10/5): -
- Richard (10/5): Vivre Venise comme des rois de passage… - Cet établissement est la quintessence de l’hôtellerie. Tout y est parfait. Grand confort, bien situé, personnel exquis. Je ne connais pas la définition du luxe de tout le monde. La mienne est: Qualité, sobriété et service personnalisé. Loin du flafla et du blink blink, l’hôtel offre un environnement calme et confortable. Tout est de qualité et en quantité suffisante, des meubles aux draps en passant par les ustensiles, la finition des murs, les capsules de Nespresso, le Prosecco de bienvenue, la merveilleuse terrasse qui donne sur le Grand Canal et bien sûr, le service à la clientèle. On s’y sent comme des rois. Bravo et j’ai hâte d’y retourner.
- Christian oder Ilka (10/5): Amazing stay in the heart of Venice - Exceptional accommodation in the heart of Venice. I would like to highlight especially the amazing concierge team and service which makes everything possible from arrival with private taxi boat in style to great restaurant recommendations. Besides this, very comfortable bed and plenty of high quality towels.
- Kelli (8/5): Lovely place for a Venetian Holiday - The space was great. The air conditioning was not as cool as we would have liked for sleeping, but the space was great. We were met by water taxi which was arranged, that was pricey but for the convenience we accepted it. The view from the terrace was great. We didn't get to spend much time there because we were out late and it was too hot for my husband to sit outside but in theory it is a great place to relax and enjoy the splendor of Venice. The AC was not as cool in the bedroom as my husband likes for sleeping, but it was fine for me.
- Lyndsey (10/5): Stunning Apartment in fantastic location, terrace looking over the grand canal. - Stunning property in a fantastic location in San Polo. The host made the trip seamless. They organised a private water taxi to & from the airport too. Incredible.
The apartment was more than 5 stars. It had everything, and the roof top terrace was our favourite part. Fabulous holiday. Would highly recommend. Nothing
- Anonymous (10/5): Amazing location and views - Great location, the terrace was a dream during sunset, and the concierge team was wonderful! Every restaurant reservation and tour was taken care of and we just got to enjoy Venice’ 0 complaints
- Gilbert (10/5): Fabulous - There wasn't anything not to like.
- Lily (10/5): Incredible stay in a beautiful and luxurious place that made our anniversary trip so much more special than staying in a - The Palazzo was absolutely beautiful. It was tucked away enough from the main streets to be an escape from touristy Venice, whilst close enough to Rialto and Dorsoduro to make visiting everything we wanted to super easy. The apartment we stayed in (Grimani) was beautifully decorated, spacious, clean, well-equipped, and one of the best holiday apartments we’ve ever stayed in, if not the best.
Gonzalo, the concierge, was communicative, attentive, and super helpful, making our late check-in after a late flight, and was very accommodating on checkout when we needed to leave our luggage for a few hours.
The apartment itself was excellent: the bed was so comfortable and we slept so soundly; the two bathrooms (always a great convenience to have one each!) were clean, quite luxurious, and well-equipped; the sitting room or lounge was gorgeous and spacious and allowed us space to unwind, and I was able to do a little work at the table overlooking the rooftops; and the kitchen was clean, modern, and again well-equipped.
We booked our accommodation for our anniversary trip to Venice quite late, and we were torn between a quite average-looking, though nice enough, hotel that we felt would be better located, and this apartment, and we couldn’t have been happier with our decision to stay at the Palazzo—the two options were the same price and to have as much space as we did, in a beautiful and historic building, staying in such a gorgeously-decorated and luxurious feeling apartment really made our anniversary that much more special. I cannot stress enough what excellent value for money this stay felt.
To summarise: it was an excellent stay in a beautiful place that didn’t break the bank, with a great concierge and we had a wonderful time. If we return to Venice, we wouldn’t even consider staying anywhere else and we’ll be recommending the Palazzo to everyone we know visiting this beautiful city.
Thank you Gonzalo and the whole Palazzo team!
- Jonathan (8/5): Beautiful, spacious apartment with great staff - Beautifully appointed, really comfy bed and lovely quiet location which felt very secure. No hand wash in toilets and shower pressure was weak.
- Becky (9/5): Almost flawless... still would stay again! - A perfect location for exploring all parts of Venice and an easy, quick 6-minute walk to either St. Toma or St. Stae public transportation water transport, and no problem walking the entire island in every direction from here. It was a little confusing when booking regarding what we were actually booking, but happily surprised with the accommodations we were given. On the booking, while the room pictured appears, you have this open space, but in fact, that's not totally true. You are staying on the 3rd floor with private access only to this area, as the 1st floor is a special meeting area/events of some sorts in a beautiful historic building. During our stay, there was an event happening one night, but we still had access to our elevator and floor with the key. Your key gives you access to the locked building gate, building door, and access to the elevator. Once on the 3rd floor there are common rooms, a large living room, kitchen, patio, etc; but then private "apartments" that you're actually booking. We booked the terrace room, which was beautiful and plenty of space with wonderful accommodations. To note, to access the building, you'll be contacted by a "concierge" service who will be the ones to provide you with the keys and update you or help you with your stay. They also can book any services you may need. I was unaware of this, so when they contacted me, I accidentally deleted/rejected the message, assuming it was spam. However, once it got figured out, they were more than helpful! We had a wonderful time and would definitely stay again.
Our only con was the temperature of the room. We were dying of heat, and nothing we did to the controls helped, and even when the concierge came to adjust, nothing changed. We attempted to open the windows, as the views are beautiful and it's peaceful, but unbeknownst to us, the mosquitoes are quite abundant.
- Nicolas (9/5): Superb - Host was great, welcoming and accommodating. Absence of heater in the bathroom
- Anna (10/5): Utterly fabulous 1000/10 - Absolutely the best place to stay in Venice. The views were the best you can see, the beds are comfortable, the acclimation is the best I have stayed in and the concierge was just amazing.
- Rachel (10/5): Absolutely beautiful. The view from the terrace was amazing. - The concierge came to rescue me because I couldn’t find the property, they were bery kind. A corkscrew and a sharp knife would have been useful.
- Greg (10/5): It was wonderful. We should have stayed longer. -
- Regina (10/5): I’ll be back! - What’s not to love. I loved everything! I could live here if they let me. Spotlessly clean. The right amount of design and decor. Modern but not cold. Up to date and functional with a great location. History history history.
- Laura (9/5): Superb -
- Aaron (10/5): Very nice rooms for a comfortable stay - Very nice rooms, finished with luxurious materials and techniques.
Airconditioning worked very good.
Excellent noise isolation.
Good central location.
The rooms are 'unstaffed' communication went via whatsapp and was smooth.
Explanation how to enter/where the keys/codes ect would be was very clear and well documented via whatsapp. Only thing we would do totally different was the transfer which we thought was extremely expensive.
The only way of transport they offerted us was a €120 taxiride and €90 boat ride to the hotel (single way) so to get to the hotel and then back to the airport 3 days later, they charged us €420 for... We thought because of this high price it would be very difficult to access Venice as it was our first time visiting but it turned out to be just a 30 minute taxi and then a 6 minute!!! boat ride. So €210 for a 36 minute transfer, this was totally silly. A normal taxi/bolt/uber would have taken us to the entrypoint of Venice for €40 and then it would just have been a 20 minute walk instead of a 6 minute boat ride.
So I'd say save your money on that, we felt a little bit scammed losing €420 like that :-/.
Also, since the hotel is 'unstaffed' there is no cleaning service. So in our 4 day stay, the rooms don't get cleaned every day like in other hotels, they only get cleaned after you leave.
- Alexander (10/5): 5 star service in a 5 star vacation rental - A peaceful oasis in a very busy town, great location, amazing and very helpful concierge service - they helped us organizing a fantastic private dinner on the premise
- Allen (10/5): This is the place to stay, away from the crowds, but close enough to walk - Gorgeous, beautiful rooms. The restaurant right outside was really good. The hosts were very helpful and friendly. We'd like to have been in one room but there's 6 of us :)
- Marcin (10/5): Great apartment, host and location, highly recommended!! - We travel a lot and this is first time that our booking exceed expectations. Host Emanuele was great, he met us on the day of arrival, set the taxi boat straight to the apartment, very helpful, accomodating and friendly. He recommended places to visit, restaurants and such. Places to eat were spot on with great food and vibe. As for apartment no complains at all, very cozy, clean and furnished with taste. We picked one with the patio and despite super hot weather during our stay one of the late afternoon we spend couple hours there with beautiful view of the grand canal. Nothing to complain about.
- Maria (9/5): Great luxury appartment in the centre of Venice - The appartment is luxury yet elegant, very well equipped, with a good view, and situated in the centre. The personnel was very helpful as well. We did not have light sometimes in the late evening but the personnel did their best to fix it.
- Lisa (10/5): Exceptional -
- Katrina (10/5): Amazing hosts! Would highly recommend going through them to book travel to and from - Beautiful spot, quiet, and the best part were the amazing hosts! Would highly recommend booking the
- Karen (9/5): Superb -
- Jens (9/5): Tranquil cultural heritage in good location - Beautifully renovated heritage building with tasteful quality furnished interior, in quiet and private but still great location snack in the middle of everything. Helpful and attentive. A bit more on the tray besides coffee pods to enjoy on the terrace … a few simple snacks and soft drinks to get settled in.
- Konstantinos (10/5): simply the best - excellent staff and the customer experience is 10 out of 10 everything was amazing
- Jowita (10/5): Amazing apartment, great service, good location. - Amazing apartment, great service, good location.
- Alanna (10/5): Had a great stay here. Location was perfect, rooms were clean and Spacious. Would stay here again. - N/A
- Charles (9/5): Most enjoyable five nights in Venice - Stylish apartment in quiet area. Newly refurbished in a large palazzo. Great location for visiting all the major sites other islands and the Lido di Venezia but away from the crowds around the Rialto Bridge and St Marks. Quiet at nights. Lovely terrace overlooking the Grand Canal You will need to take precautions against mosquitoes both inside and outside the apartment
- Alexander (10/5): Exceptional - The apartment was absolutely magnificent, recently refurbished to a very high standard, with high quality fittings, furniture and accessories. The bed was extremely comfortable, the bathroom was spacious, with a shower cabin and bathtub. The lift makes it easily accessible and there is a common area with a lounge, a terrace and a fully fitted kitchen. Communication with the professional staff/concierge was quick and to the point - a few days before we arrived, they offered to arrange for transfers and activities during our stay, and any interim request was addressed immediately. The complimentary water, coffee and Prosecco were a very nice touch. In the cons section, but actually another example of the high quality of service and hospitality: on the second day of our stay, there was an issue with the hot water, which could not be resolved immediately since it happened on Easter Sunday. The hosts offered to move us to another flat they operate and when we decided to leave early instead, they gave us a full refund for the night we stayed in the apartment without water as well as the remaining one.
- Matthias (10/5): Exceptional - Very nice and beautiful room. The Palazzo is situated in the heart of Venice at the Canale Grande. There is a museum on the first two floors of the building and the rooms are on the third floor. The bed was very comfortable. There is a nice tereace and a comfy shared area to chill out! I have never experienced such polite and welcomming service at the check in and check out for such little money!
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