Hotel Hills Sarajevo Congress & Thermal Spa Resort
Location: Butmirska cesta 18 buliding, Sarajevo, ba
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
Hotel Hills Sarajevo Congress & Thermal spa resort offers modern and spacious rooms and suites, each with a private balcony and top-notch amenities including air conditioning and flat-screen satellite TV.
Diverse Dining Options
Indulge in traditional Bosnian delicacies or international cuisine at the hotel's multiple restaurants. Enjoy a meal by the swimming pool or at the adrenaline park for a unique dining experience.
Relaxation and Recreation
Unwind at the spa centre with saunas and hot tubs, or stay active at the fitness centre. The thermal complex also features indoor and outdoor swimming pools, an adrenaline park, and various activities like table tennis and water sports.
Book now for an unforgettable stay at Hotel Hills Sarajevo Congress & Thermal spa resort.
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 02:00 PM - 11:30 PM
Check-out: 11:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Clubhouse
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Massage services
- Packed lunches
- Currency exchange
- Solarium
- Darts
- Hammam
- Non-smoking throughout
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- Kid meals
- Kids' outdoor play equipment
- Lower bathroom sink
- Emergency cord in bathroom
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Steam room
- Beauty Services
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Key access
- CCTV outside property
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Billiards or pool table
- Free wired internet
- Snack bar/deli
- Access to nearby indoor pool
- Access to nearby outdoor pool
- Playground on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Water park access (surcharge)
- Beach umbrellas
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Games
- Housekeeping on request
- Clubhouse
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Covered parking
- Secured parking
- Health or beauty spa nearby
- Swimming nearby
- Water sports equipment
- Water tubing nearby
- Electric bicycle charging station
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Suite
Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 2 bathrooms with a bath and a shower. The spacious suite offers soundproof walls, a tea and coffee maker, a seating area as well as a terrace with mountain views. The unit has 2 beds.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Interconnected room(s) available
- Private entrance
- Sofa
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Smoke alarm
- Single-room air conditioning for guest accommodation
-
Deluxe Double or Twin Room with Balcony
Spacious and modernly furnished room consisting of:
- private balcony
- air conditioning
- flat-screen satellite TV
- safe
- mini bar
- bathroom with bath or shower, bidet, hair dryer, free toiletries and slippers
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Single-room air conditioning for guest accommodation
-
Deluxe Triple Room
Spacious and modernly furnished room consisting of:
- private balcony
- air conditioning
- flat-screen satellite TV
- safe
- mini bar
- bathroom with bath or shower, bidet, hair dryer, free toiletries and slippers
Max Occupancy: 5 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Single-room air conditioning for guest accommodation
Guest Reviews
- yılmaz (6/5): -
- Pek (8/5): - A više manje sve ok. Dosta stvari u sobama je razbijeno. Na prvi pogled sve izgleda solidno ali onda vidiš da je kada puknuta, umivaonik dotrajao, krevet razvaljen.. sve i dalje funkcionalno ali potrebna renovacija.
- Marija (10/5): -
- Domagoj9 (10/5): -
- ENES (8/5): -
- Nadin (5/5): Leider nicht wie erwartet - Die Lage ist super und das Personal ist sehr nett und hilfsbereit. Kein Klopapier, verdreckte Toilette, abgenutzte/kaputte Möbel, Flecken auf dem Sofa und auf dem Schreibtisch. Insgesamt einen nicht sehr sauberen und gepflegten Eindruck gemacht.
- Sebastian Frey (9/5): -
- Novak (10/5): -
- Árpád (6/5): -
- Marek Lanč (9/5): -
- Sebastian Frey (9/5): -
- Husein (10/5): -
- Burcu (7/5): -
- Dzinic (10/5): -
- Perica (8/5): -
- Ibrahim (8/5): -
- yasmin (8/5): Overall this hotel delivers on facilities - The facilities at the hotel are first class (except the restaurant for evening dining). The saunas, spa, pool, massages (paid for but well priced) are exceptional and clean. The rooms are spacious and on the whole well maintained. Small signs of wear and tear in areas but nothing that spoils the stay or comfort. The large king size bed was extremely comfortable. The staff were all pleasant and helpful especially Mido who supported breakfast he was exceptionally helpful, polite and a joy to see every morning. Thanks Mido ❤️ Tried the restaurant for an evening meal on the first night of the stay. The food was poorly presented (like warm), very overcooked. This needs addressing urgently, a hotel of this calibre should be able to prepare, present and deliver a decent dining experience .
- Zana (10/5): - Sve je bilo odlično, povoljno za pružene usluge.
- Fatka (10/5): -
- Yunus (7/5): Gut -
- Ljubica (8/5): -
- Sabine (10/5): -
- Matea (10/5): Great 🤗 - The rooms are huge, everything was clean and nice.
The best buffet we ever had!
- Yunus (7/5): Gut -
- Hodzic (6/5): Wegen einer Hochzeit in diesem Hotel gebucht, ansonsten würd ich es nicht mehr buchen. - Im großen und ganzen war es OK, wir hatten eine Suite.
Preis Leistung lässt zu wünschen übrig, für ein 5 Sterne Hotel finde ich den letzten Stern etwas schwach.
Frühstück eher schlecht, die Säfte schmecken sehr künstlich. Freundlichkeit der Mitarbeiter im Restaurant eher schlecht. Sehr demotivierte Mitarbeiter nicht Hilfsbereit oder gesprächig.
Zimmer sind OK, das Bad hat paar Baustellen.
Im Klo läuft ständig das Wasser, im Zimmer war es sehr kalt, Bestellungen vom Restaurant ins Zimmer hat nicht funktioniert. Service allgemein war meiner Meinung nach unausreichend.
Die Polster in den Zimmern sind KATASTROPHAL
- Gjonul (10/5): - everything was perfect.very good clean and a big hotel big rooms..spa was excellent.breakfast great.location was perfect 10 minutes with car to bascarsija.I liked very much..
- Edin (9/5): - Sve.
- Mohammed (5/5): -
- Sonja (7/5): -
- Ermin (10/5): -
- Haris (10/5): -
- Muhammed-Yünus K. (10/5): -
- Maida (5/5): - grosse Auswahl beim Frühstück Personal im Restaurant unfreundlich, Betten werden bei Flecken nicht neu bezogen- kritik punkt!
- Mišel (9/5): -
- Sascha (5/5): -
- Campo (10/5): -
- Edo (10/5): Excellent - Everything /
- Emir Snjezana (10/5): Izvrsna usluga od recepcije itd - Sve Sve je TOP
- EDINA (10/5): -
- Churdarey (7/5): -
- Nebojsa (10/5): -
- damir (6/5): -
- Evald (10/5): -
- Ali (10/5): - Spa oda temizlik ve kahvaltı
- Matea (9/5): -
- Gulsum (8/5): -
- Dragana (10/5): PRELEPOOOO - Sve je savrseno, sobe ciste, spa savrseno opremljen, osoblje preljubazno, hrana raznovrsna
- Marijan (10/5): -
- NIKOLINA (10/5): -
- SPYROS_KOMOTINI (9/5): - The hotel is located close to the airport and offers a shuttle service which is very convenient for the travellers. The rooms are spacious and in comparison to the competitiveness the hotel is value for money. unfortunately I did not have the chance to taste and evaluate the breakfast as I was flying very early in the morning before the opening of the breakfast buffet.
- Natasa (10/5): -
- Matea Bubalo (6/5): - Izvrstan doručak. Loša i jako skupa večera koju smo uzela uz nadoplatu. Hladna hrana i mali izbor.
- Mirkovic (10/5): -
- Jahic (10/5): Sehr schönes Wochenende da verbracht. Das einzige das nicht so schön war das wir nicht mehr gebucht haben. . - Sehr schön Das Angebot für die Kinder
- Mirjana (10/5): -
- Maja (10/5): -
- Paula (6/5): -
- Maida (7/5): -
- Ema (10/5): -
- Lucija (10/5): -
- Dobrilovic (10/5): -
- Zaid Nimer Ali (6/5): -
- Damir (9/5): -
- Orhan (10/5): -
- Tarara (9/5): -
- Canözer (9/5): -
- Rifat (10/5): -
- Danijela (5/5): - Kvaliteta hrane je jako loss
- Jelena (9/5): -
- Mirjana (10/5): - Za obitelj sa djecom savršeno, prekrasan ogromni zatvoreni i grijani bazen,jakuzi,igraonica a za tatu i mamu masaža i welnes.
- Aldijana (10/5): - "Čista petica! Rijetko se nađe mjesto gdje je baš sve na nivou – usluga je bila brza i profesionalna, a svako jelo koje smo probali bilo je savršeno. Sve pohvale!"
- Strunje (9/5): -
- Izet (10/5): Odmor - Personal svakq cas Saune
- Marko (9/5): -
- Faris (10/5): -
- cibaric (7/5): -
- zubić (8/5): -
- Ivan Tomašić (9/5): -
- Christian (8/5): -
- Iuliia (10/5): -
- Ajkunić (8/5): -
- Monika (8/5): - U Hillsu smo bili više puta i imam osjećaj da se ne ulaže puno u održavanje samog hotela. Soba je bila okej, čista. Spa dio klasično dobar. Igraonica za djecu je super i pruža sate zabave za najmlađe. Hotel ima puno sadržaja za djecu i ima potencijal, ali nije za 5 zvjezdica.... Dio restorana i prostorije za pušače kraj bazena su odvratni. Restoran je konstantno pun ptica koje obavljaju nuždu po stolicama. U prostoriji ograđenoj za pušače je užasno neuredno, a pod je pun malih buba, za koje bih rekla da su žohari, obzirom da su uvjeti vlage i vrućine savršeni za njih.
- Marica (10/5): Odličan hotel za odmor i grupni boravak, uz vrhunsku uslugu i odličan spa sadržaj. - Boravili smo kao grupa od 10 osoba i svi smo bili jako zadovoljni. Hotel je čist i udoban, sobe su prostrane, a spa i bazeni odlični za opuštanje. Osoblje je bilo ljubazno i profesionalno te nam je uvijek izlazilo u susret.
- Nikša (10/5): -
- Hanna (10/5): Comfort and exclusive - The hotel was clean. Staff was exceptional. Answered all our questions. Good service.
The spa area and fitness room was perfect.
Will book here next time i’m in Sarajevo
- Emir (8/5): -
- Renata (8/5): -
- Ivana (10/5): Opet cemo biti gosti hotela - Dorucak odlican kao I lokacija
- Marina (4/5): -
- Softić Berbić (8/5): - Odlican sadrzaj, dobar parking, vrhunski dorucak.
Soba nam je bila ogromnaaa top.
Restoran u sklopu hotela je top, cijene su OK.
Sa balkona se moze gledati slijetanje aviona na aerodrom.
Na izlasku su nam poklonili kolacice sto je bila jako lijepa gesta.
Na bazenima nije bila guzva. U nasoj sobi je bio problem sa wc šoljom, tesko je islo pustanje vode i vidi se da je bio problem sa šoljom, tj da je bila odvaljena.
Kupatilo je zastarjelo, ima ostataka vlage u fugama.
Krevet nije po mojoj volji, pretvrd (ovo je do mene).
Bazeni i sve okolo je dotrajalo (mozda sto je van sezone).
- Federica (10/5): - Amazing room, very spacious with a stunning view.
Facilities at the top, especially sauna and gym.
The main highlight was the staff, professional and corteous. I will be back for sure. Thank you so mucb for your service.
- stig-inge (9/5): - Bra parkering och frukost
- Marina (8/5): -
- Raul (3/5): -
- Ivan (9/5): - Velika većina mi je ok. Dvije stvari su mi se nisu svidjeli:
mračno je u cijelom hotelu, ali najviše je mračno u restoranu.
u restoranu di se doručkuje su konstantno ptice preletale preko stolova
- Kenan (9/5): -
- Iris (3/5): Used to be a 5 stars resort - The spa was sadly the only decent thing in this resort.
Beds were comfortable, rooms were spacious. The pool area is old and overheated.
The staff is tired of being there and you can tell.
The kids play area is a hazard and full of dust, so unbearable for anyone with breathing allergies.
There was only one half decent coffee machine.
The lobby bar does not work, the sky bar neither.
Worst of all is the mold in the bathrooms. There is an obvious lack of facility management and care.
This hotel sells itself as luxury resort, but is anything but.
They maybe were a great hotel when they were built, but living on old glory.
The lobby area is more like a trashy casino, than a resort entrance.
- Larisa (10/5): -
- Krunoslav (10/5): -
- Jelena (7/5): -
Photos