AFRICA`S BEST GUEST HOUSE

Location: 240 Surrey Avenue Ferndale, Johannesburg, za

Star Rating: 6.5 Stars

Property Type: Guest houses

About this Property

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Terrace
• Family rooms
• Fence around pool
• Free wired internet
• Access to nearby indoor pool
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Japanese garden
• Covered parking
• Swimming nearby

Rooms Available

• Budget Double Or Twin Room

  The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Private bathroom

• Family Room

  The unit has 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Private bathroom

• Deluxe King Suite

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Private bathroom

• Deluxe Family Suite

  The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Private bathroom

• Double Or Twin Room

  The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Private bathroom

• Deluxe Double Or Twin Room

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Private bathroom

• Double Or Twin Room

  The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Private bathroom

• Double Or Twin Room

  The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Private bathroom

• Double Or Twin Room

  The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Private bathroom

• Double Or Twin Room

  The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Private bathroom

Guest Reviews

• Anonymous (5/5): Passable -
• Nxele (4/5): Underwhelming - The Location was great and the place is fairly quiet There was no soap, i had to go ask for it. The DSTV was not working.
• Mahashe (8/5): The stay was great overall, I would definitely consider coming back. - The staff were amazing and the location was great. Some cabinetry was broken and the apartment was quite cold.
• Phuthego (4/5): Disappointing - Rusty not so clean bathroom, especially showers, fridges are dirty, the entrance curtain so dirty and beds not so comfortable, commune kettle not clean and not even soap to use available there, pls work on it because the place would be beautiful if all done
• Siphumelele (7/5): Good -
• Natasha (8/5): Very good -
• Boitumelo (10/5): Exceptional -
• Elize (4/5): Total Dissappointment. - We appreciated Shadrack, the caretaker. He was very friendly and helpful. We booked a whole house with two rooms with two double beds in each room. There should have been an indoor swimming pool in the house. We were pushed into an "executive suite". The kitchen drawers were broken, there was an old stove. The water tank outside was leaking water the whole time. The one bedroom had a tiny shower and toilet. The tap on the washbasin was spraying all over the floor and toilet. There was not enough space to park my bakkie at this suite, so I had to park my bakkie far away from the suite, which did not feel safe at all. The doors of the place cannot lock properly, etc. It was a total dissappointment. I would like a refund, as we had to endure a lot and did not get what we booked.
• Robin (1/5): Bad -
• Thabang (7/5): Good -
• Nikiwe (7/5): Good -
• Da (8/5): Very good -
• Sinazo (8/5): Wonderful stay, very accommodating - The host was very accommodating to our requests and needs without complaining. The bathtub was dirty
• Naomi (4/5): Passable. - The staff was friendly and the location was great. We could get in and out as we pleased. We checked out later than the given time and the host was okay with that. The host made sure we enjoy our stay despite the living conditions there. The property was dirty. What we saw on bookings is not what we got. We were very disappointed. Cupboards were dirty, bathtub wasn’t working, it’s really just there for decoration. That place is not as cute as it looks in pictures…
• Samkelo (1/5): I could not stay. I went to check in and I left and never went back. The place is a catfish. - The location The pool, finishings, smell, the random squatters in the back of the property, the clutter. The staff are unwilling to help and have no professionalism.
• Tshego (10/5): Our stay was pleasant - The staff was very friendly and they ensured that our stay was pleasant. The place is beautiful. It became our home away from home.
• Phumla (8/5): Very good -
• Thandi (9/5): Superb -
• Dineo (10/5): Exceptional -
• Lelethu (1/5): Horrible accomodation! - location of the place is okay what was in the pictures is not what i got when i got there, I specifically booked the King Deluxe Suite, when i got there i was told that it is not ready, and the App showed me incorrect information, water in the Shower would go cold, within a minute, the place was Dusty, The pool was dirty when we got there and it was too hot, but we could not use it, we Booked 2 days, But only Slept one night and left because the place was just horrible, and hot with no Fan in the room, I feel so robbed of my Money.
• Weekend (1/5): Bad - I liked the location of the guesthouse It’s dirty We had no water The place needs maintenance
• Moses (8/5): Very good -
• Malebo (10/5): Relaxing, peaceful and comfortable. - Liked the room, it was clean and very warm, comfortable. Bathroom the best. Beautiful , spacious, earthy feel all round.
• Anza (6/5): Pleasant - The room was very spacious and the wardrobe was big enough to fit our stuff. The room was kept clean throughout our stay and the staff was friendly. Their pool is good and very clean but it's an indoors pool,which makes the water very cold throughout. The bathroom was small and the shower is inconvenient with the toilet.
• Nkambule (5/5): I enjoyed my stay except for the horrible bed that is very old and uncomfortable. You wake up with a sore body - The staff…very professional and friendly The bed’s are extremely horrible and uncomfortable
• Giordi (10/5): First time guest! Had a blast - The place was well suited for a guest. Very friendly and good host. That I did not stay long enough
• Tsholofelo (7/5): Overall our stay was good - The area The access road within the facility is terrible.
• Tebogo (8/5): Very good -
• Akhona (1/5): Bad -
• Lebogang (7/5): Good - No breakfast was had Safety
• Tumelo (5/5): Passable -
• Lesedi (6/5): Pleasant -
• Sizwe (10/5): I was comfortable - everything Nothing I didn't like.
• Naledi (9/5): Superb - Everything was good, the neatness and quietness, the stuff was good Nothing at all
• Theresa (10/5): I enjoyed my stay. - N/A Nothing
• Buhlebenkosi (10/5): Very beautiful and I’ll definitely be seeing them again soon - Peaceful, very distinct I loved everything
• Lucela (7/5): This was nice - I loved the fact that our room was spacious and accommodating. And Shadrach was such an amazing host, he constantly answered his phone when we needed assistance. That man deserves a promotion! The fact that we had to share an entire living room and kitchen with strangers. At least if we were warned about it that would have been better.
• Ngqali (7/5): Good - Close to zRhema There is no proper parking
• Simba (7/5): Good -
• Prince (8/5): Booking here for 3 days and 2 nights - The good thing that I liked is the place is very clean, very peaceful, the area is easy to find, and the security is very secured 👌💯 The only things I was disappointed was the bath tub. There was no tap for bathing but the shower was okay. I booked at the King Suite. The heater couldn't heat up the hole room so it was cold the days that I stayed there for. A better heater would of made the room warm.
• Sekiwe (10/5): Keep up the good work 🌻 - The stuff was very helpful from the time I arrived until I left. The place is so beautiful & spotless clean. All the stuff members are very friendly & respectful. Absolutely nothing
• African (1/5): Scary - Nothing, would never stay there again The way they treated me
• Cekiso (8/5): Very good -
• Pieter (6/5): It was not perfect but overall it met most of my expectations - Does not offer breakfast The water kept on getting cold
• Yolandi (1/5): Awfull - Got "more" than expected. No staff present no one answering phones when we called Not as it was described when I booked
• Thibeli (10/5): Exceptional - Every thing it was gud
• Motjape (5/5): Passable -
• Lelethu (2/5): Despicable - Nothing was there to like, we could not wait to check out. The facility was not as it is advertised on booking. com and the bathroom are worse experience. Noise in the morning is too much. The whole place requires a revamp totally.
• Thulani (6/5): The place is very peaceful and it's close to the shopping centre just in case you run out of things. - The Swimming pool was awesome because it was indoors. The Bed was not comfortable.
• Ora (10/5): Exceptional - Beautiful property. Very green and lush, it felt like a weekend away at a nature retreat. Naomi was the perfect host, she went above and beyond to make sure that our stay was comfortable. The facilities were all well functional, and clean. I’d definitely recommend this guesthouse to my friends and family, and I’d love to visit again.
• Thupudi (1/5): Bad - The staff had terrible attitude, first the responsible person Naomi, made us wait because they were not ready to receive us yet we booked at 18h00 and arrived at the property at 10pm, and blamed us for booking in the evening on bookings.com, they are the worst hosts and don't treat guests with respect they treated us like criminals yet we stayed there for more than 4 nights. I will never recommend for anyone to stay there. The staff had terrible attitude, they will treat you like less human being, I have never been disrespected in such a way, even after I extended more than once.
• Thupudi (1/5): Bad - The staff had terrible attitude, first the responsible person Naomi, made us wait because they were not ready to receive us yet we booked at 18h00 and arrived at the property at 10pm, and blamed us for booking in the evening on bookings.com, they are the worst hosts and don't treat guests with respect they treated us like criminals yet we stayed there for more than 4 nights. I will never recommend for anyone to stay there. The staff had terrible attitude, first the responsible person Naomi, made us wait because they were not ready to receive us yet we booked at 18h00 and arrived at the property at 10pm, and blamed us for booking in the evening on bookings.com, they are the worst hosts and don't treat guests with respect they treated us like criminals yet we stayed there for more than 4 nights. I will never recommend for anyone to stay there.
• Thupudi (1/5): Bad - The staff had terrible attitude, first the responsible person Naomi, made us wait because they were not ready to receive us yet we booked at 18h00 and arrived at the property at 10pm, and blamed us for booking in the evening on bookings.com, they are the worst hosts and don't treat guests with respect they treated us like criminals yet we stayed there for more than 4 nights. I will never recommend for anyone to stay there. Staff attitude, was terrible. They made the place unbearable to stay there
• Jake (4/5): Disappointing -
• Kabelo (8/5): Very good - Comfortable Neat Good lighting Exceptional staff The parking The usb charging sockets don’t work No dstv Bathroom window doesn’t close properly
• Aggy (8/5): Nice and quiet. - It's quite no noise. Breakfast
• Vuyelwa (10/5): the stay was perfect but they must check their appliances make sure that all is connected. - The room was nice, clean and quite The fridge and microware in the room was not connected, that was not good
• Anonymous (7/5): Good -
• Anonymous (10/5): Exceptional -
• Thulisile (8/5): Very good - Naomi was amazing The bed was not very comfortable
• Nonhlanhla (10/5): It was perfect - Atmosphere Nothing
• Nhlakanipho (10/5): Exceptional - Security n everything is good

Photos