Dream Family Retreat ! Escape Relax and Rejuvenate

Location: 11 Sapper Lane, Berwick, au

Star Rating: 5 Stars

Property Type: Holiday homes

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Offsite parking discounted rates available
• Non-smoking rooms
• Air conditioning
• Family rooms
• Express check-in/check-out
• Ironing service
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Outdoor furniture
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Express check-in
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Games
• Private picnics
• Wine release events
• Covered parking

Rooms Available

• Four-Bedroom House

  Boasting a private entrance, this air-conditioned holiday home includes a kitchen, 4 bedrooms and 3 bathrooms with a bath and a shower. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace with lake views, this holiday home also offers a washing machine and a flat-screen TV with streaming services. The unit has 5 beds.

  Max Occupancy: 8 (8 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • CD player
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Dressing room
  • Shared toilet
  • Slippers
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Baby safety gates
  • Sofa bed
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Patrick (7/5): Good - A good comfortable place to stay. It was listed as 4 bedrooms ,3 bathrooms but it’s 3 bedrooms and 2 and half bathrooms. We needed 3 bathrooms for the kind of group we were and we were a bit disappointed. Otherwise the place is good and the host was very helpful
• Grant (10/5): - Excellent location, amenities and friendly helpful owner.
• Jayde (10/5): - Everything was good
• Ali (9/5): - The property has a good location and comfortable stay! Ideal for big families to come in together for a lovely retreat! Well equipped facilities. We loved it and highly recommend!
• Lisa (7/5): - The apartment was nice and spacious and allowed plenty of room for my family Unfortunetly the apartment was not clean, but the host was very accomidating in fixing the problem
• Darren (7/5): -
• Du (10/5): -
• Roi (9/5): - Great house. Very clean - spotless. Spacious. Well equipped. Quiet neighbourhood with easy access to Melbourne attractions. Was able to park in front of the house with an 8m motorhome. From the property perspective I give it a 10/10 It was stated in the description that the property includes breakfast but I can bearly call the few ingridients that were lest for us a breakfast. We stayed there for 3 nights, 5 people and all we got were a few jams in the fridge and 4 sachets of oatmeal. Also I dont know why but its described as a 5 star hotel unit on Booking as its not - Its more an AirBNB apartment. Except breakfast everything was perfect but know that whats included in the property's breakfast description is misleading to say the least.
• Ripeshkumar (10/5): - Location is great and neat and clean house.
• MARIA (10/5): Will come back when needed. - Clean house, spacious and no hassle to get in and out Nothing
• Gawaine (7/5): It was a pleasant stay and we would book it again if we were in Victoria. - It was very roomy and had good heating. And the area was very safe. Nothing we didn’t like really. Although a vacuum under all the beds would be good. We came across rubbish from another guest under one of the beds when we checking for our things before we left.
• Stephen (10/5): A great place to stay when visiting Melbourne - The location was great. The house was amazing. The host was so accommodating The welcoming treats were much appreciated. We were able to travel easily to Dandenong
• Olalekan (10/5): Exceptional - Quite spacious, good location, solid furniture, large screen. Nice place, overall.
• Tyler (10/5): Exceptional -
• Nazia (8/5): Very good - I like the location. The house was big and spacious. I didn't appreciate that bookings.com shows that there are four fully equipped bedrooms however when we spoke with property manager it was advised no there floor mattress in 4 th room and there is no sofa beds they provided inflatable mattress. The property was not clean and even the bedroom sheets and blackest and towels were rundown I think the property manager can at least replace the pillows in all rooms these are not suitable at all. The property is not well cleaned. I had to spend my time for a cleaner to come and clean a bit of an inconvenience when I previously requested this from property manager. To some extent the ad can be amended on bookings.com to reflect yh actual setting in the house. Fridge was dirty ants were all around the house.
• Sergio (9/5): Superb -
• Stacey (10/5): This property was so spacious and beautiful we really enjoyed our stay here. - This property was so beautiful, it was clean and tidy.
• Joline (10/5): Exceptional - David was Very friendly, from booking to departure, responded and cooperated quickly to our requests. The house is furnished and comfortable. In the morning, you can see the ecology of different birds in the park, and in the evening you can see the beautiful sunset. It is a good place for vacation and leisure.
• Herin (10/5): Very enjoyable stay at a beautiful and convenient location - The location and the property is beautiful and convenient for the most part. Not many kitchen utensils and things like tea towels and clothes basket. The oven wasn’t cleaned properly.
• Ming (10/5): Not happy because too dirty at the house and we needed to ask owner clean up two times when moved in! - Location is acceptable Very dirty
• Kristyn (9/5): Comfortable and relaxing. - The property was in a convenient location close to shops with a nice view overlooking a little lake from the balcony. Air-conditioning for every room was great and the beds were all comfy. The main was bedroom was upstairs near kitchen/lounge, and the other 2 bedrooms were downstairs. A few more kitchen utensils and a dustpan/broom would of been good.
• Savi (1/5): Very good location if the property is managed well it COULD be a lovely stay. - I liked the location was the best part of this property. The property was very dirty, NOT SEEN A CLEANER and taken money $210 for cleaning. The fridge had half used food and the fridge was dirty half a bottle of cream that had gone bad. The fridge was full of used gone off food. Bathroom mats dirty. No supplies toiletries in any of the bathrooms or hand soap or towels in the bathrooms or toilets. NO washing powder for dishwasher or dish cloths /tea towels provided in the kitchen. (Advert says all this is provided including bath robes) Non was in the property. Garden full of weeds We had to go shopping then put all the kitchen cups plates everything in the dishwasher before we could start using anything. Called the contact person, he said sorry just had a new company looking after the cleaning and asked to communicate via watts app. Only to find after my stay all the communication has been deleted including the photos. Advice do not communicate via watts app that can be deleted. I do have photos sent to bookings.com As advertised No bath robes, no sanitiser, No hand soap or towels in toilets NOT suitable for disability as the sitting room and kitchen is upstairs. Charged $210 for cleaning fee when you book the property fees not returned. Property advertise as 4 bedrooms but the 4th is not a bedroom. Its Study /room. Please see photo
• Isiri (10/5): This is a great place for family with kids. Very spacious, cleaned and occupied with all the necessary things. Highly re - Plenty of space for family of 4 with 2 infants. Well cleaned and available all the necessities required. Had a good lake view and it is very relaxing place. Garage opening as you have to control it from home and it is not easy to control. Other than that everything was excellent.
• Noelene (10/5): Exceptional -
• Summer (10/5): Exceptional - If you love a really nice shower with amazing water pressure plus the beds the view the everything was just amazing.. Nothing it's perfect
• Jerry (10/5): Great BnB - Nice spacious living, comfortable in a nice quiet neighbourhood. Double garage is handy, especially if you are having a guest over for car parking. Nothing here to report
• Harman (9/5): Good stay - Location and clean nice property No vacuum cleaner was provided for the cleaning, not even dust pan which was a let down
• Danielle (10/5): Exceptional -
• Danielle (10/5): Amazing - Spaciousness Nothing
• Emily (10/5): Exceptional -
• Thomas (10/5): Exceptional - The house was spacious, modern and clean. The kitchen was large and came well stocked with items to cook yourself a good breakfast.
• Susan (8/5): Very good - New and quiet neighbourhood, townhouse was spacious, clean and comfortable. Amazingly well stocked with food basics and snacks. Had some issues with bathroom supplies but David was very responsive and sorted it out quickly.
• Karthickayan (10/5): Exceptional - Very well maintained. Neat and clean. The host was very kind and accommodating. Variety of options for breakfast. Recommended for family with kids.
• Noorhuda (8/5): Overall, it was a pleasant stay. Location is perfect, accessible to the freeway and highway and amenities nearby. - Everything was comfortable. Food and necessities provided. David was readily available to contact and easy to communicate with. He even came down to the property to rectify the wifi for us. Pillows are a bit too soft.
• Mikayla (8/5): Very good -
• Ismail (10/5): Exceptional - I liked evry things
• Pui (9/5): All in all I would recommend the stay, especially for big groups that would like to spend time in attractions like puffi - Spent 2 nights here, the host David is very helpful and attentive, help me solve a couple problems real quick. The up side: 1. House is new and big, with plenty of rooms and bathrooms, enough for big families with 2 cars. 2. If you wish to cook, there are sufficient cooking wares and utensils at your disposal. It also comes with seasonings and freebies, wish I knew that before buying my own. 3. The house was clean, was expecting some nopes in the house but found none during my stay. The down side: 1. There was no body wash in the bathroom, David fixed it real quick for me though. Later I found out it may be common for not providing body wash in Australia as I come across more hotels that don’t provide body wash. 2. Wi-Fi was down the second day in, didn’t need it that day as I spent most of the day out. 3. Could use some shades for glass doors leading to back garden, felt rather scary if someone comes peaking at night. 4. Pans and pots could use better upkeeping.
• Praweena (10/5): Exceptional -
• Tina (6/5): Pleasant - Floor plan, bathrooms and location Moldy chips, rotten fruit, dirty kitchen, offensive odor upstairs, no keys for balcony and shed doors
• Wirihana (10/5): Exceptional - Davis amazing to deal with & the property is beautiful.. would stay here forever if we could..
• Rachel (9/5): Superb -
• Farrukh (10/5): Exceptional -
• Hiu (10/5): Exceptional - Good location, just 10 min to shopping mall. Very comfortable. I really like the bath tub.
• Shashika (10/5): Very cosy and comfortable Stay - We stayed 3 nights in this beautiful home. Newly built house in the newly developed estate in Berwick. The host was very friendly and the facilities are very good. We really enjoyed the stay.
• Phoebe (8/5): Very nice place! - Location. Close to the party we were going to The pillows were to soft, dirty dishes in the dish washer and no cloth to clean the benches.
• David (9/5): Superb -
• Teck (8/5): Very nice and caring host. They have some kid toys to - The lake in front of the house was nice and the walk around the neighbourhood was calm and relaxing . The host was kind to leave quite a number of food especially the chocolate which my kids loves it. The pillow could have been better. Everything about the house was good except the pillow
• Astyn (9/5): A pleasant place to stay with a large family. - Plenty of extra doona’s etc. Great space for a extended family. Convenient to shops for food.
• Nancy (10/5): Fantastic weekend, super comfortable and peaceful. - It was a very comfortable and clean property. We were welcomed with so many lovely goodies. Everything was great! The only thing I’d say to help with future stays, is purchase new pillows for all the beds. They weren’t very comfortable to sleep on.
• Emma (10/5): Nice and neat in SE Melbs - Good location for us. Close to Coles, petrol station, and take-aways. Great little walk around the lake. Beautiful birds 🐦 🐦‍⬛ in the water out the front while you're having breakfast. The fridge was semi stocked, which was great. Needs more towels (2.per guest) would be great.
• Nikki (10/5): Exceptional - it's beautiful.
• Karla (10/5): Exceptional -
• Richard (10/5): Exceptional -
• Vera (10/5): Home away from home - The property exceeded my expectation. It was home away from home. Very spacious and clean, serene atmosphere, nice environment, family friendly, all amenities were functional, breakfast, snacks and fruits provided. Love it. Everything was perfect.
• Carolyn (9/5): Lovely, modern, comfortable house. Highly recommend! - Lovely, clean, modern house. Showers and bath were amazing! Lots of thoughtful provisions (milk, bread, lollies chocolate to name a few). Host was flexible with checkout and communication was easy. Only thing I could critique was the pillows - very soft. But probably a preference thing. Overall awesome stay!
• Siti (10/5): Fabulous stay! - Beautiful house, great location! Definitely will come again ! None
• Phillip (10/5): Exquisite from start to finish. Fresh, Clean and Homey feel. Beautiful views to wake up to! -
• Ismail (10/5): Exceptional -
• Emmah (10/5): Exceptional -
• Sifiso (10/5): Exceptional experience - Location & cleanliness Nothing
• Emmah (9/5): Superb -
• Brett (10/5): Amazing - Presented beautifully Clean, great space and very welcoming
• Yunxiang (10/5): Exceptional - The house is comfortable clean and well equipped. One of the best experiences on Booking.com. Nothing!
• Edwards (10/5): Loved it -
• Melissa (10/5): Amazing place Goingstay there again, didn’t want to leave, best homely feeling away from home - This was the most amazing place to stay , everything was perfect and had such an amazing home feeling, the location, cleanliness and home feeling we will be staying again
• Dean (10/5): Perfect, lovely home, lovely Host. - The quiet are secluded street Shower valve Burst but Lloyd got a plumber out quick as to fix it up

Photos