La Casa de los Alcatraces
Location: 49 C. 5 Alcatraces, Cancun, MX
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Central Location:
The hotel, La Casa de los Alcatraces, is conveniently situated in the heart of Cancun, placing you within a short distance of popular attractions such as Las Palapas Park and PlayCity Casino.
Luxurious Accommodations:
Feel at home in one of our 12 well-appointed rooms featuring premium bedding, Smart televisions, and rain showers. Stay connected with complimentary Wi-Fi and enjoy a range of entertainment options on cable TV.
Convenience at Your Fingertips:
Benefit from complimentary parking options nearby, free self-parking onsite, and easy access to Cancun Intl. Airport. Explore the city effortlessly with key landmarks like Plaza Las Americas and Ultramar Ferry Puerto Juárez just a short drive away.
To experience comfort, convenience, and a prime location in Cancun, book your stay at La Casa de los Alcatraces today.
Policies
Check-in: N/A - Anytime
Check-out: N/A
Amenities & Facilities
- Free WiFi
- 24-hour front desk
- Street parking
- Wheelchair accessible
- Free self parking
- Change of towels (on request)
- Change of bed sheets (on request)
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Family Room, City View
1 King Bed and 1 Queen Bed
Soundproofed room
Layout - Bedroom and living room
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 40-inch Smart TV with cable channels and Netflix
Food & Drink - Local meal delivery service, minibar (fees may apply), and free bottled water
Sleep - Premium bedding and a down duvet
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, laptop workspace, and window screens
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Tile flooring in room
Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Private bathroom
- Tile/marble floor
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Ceiling fan
- Premium bedding
- Free WiFi
- Down comforter
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Smart TV
- Soap
- Window screens
- Guidebooks or recommendations
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
Guest Reviews
- allan (10/5): Very personable small hotel service - The woman manager was very personable and helpful and accommodating to me during my stay. It was a pleasure to experience at a local small hotel
- Wilson (2/5): - Se presento el hurto de dinero de 120 dolares y pesos mexicanos en la habita ion, forzaron la maleta y sustrajeron el dinero de mi compañera en el cuarto contiguo frente a la recepcion, se puso la queja ante la policia y estos informaron que se vienen presentando multiples quejas por perdida y/o robos en ese hotel
- Diana (2/5): - En los seis días de estancia no hicieron aseo, la propiedad está para mejoras graves ,como tanque de baño sin agua,duchas q sale el agua hacia el techo y lo peor que entran a robar, dejaron la navaja con la que abrieron el seguro de la maleta encima del escritorio.Estrategia la administradora venden toures costosos y si no los tomas ya tienes una resentida abriendote las maletas,no da número del dueño y busca culpables cuando la copia de la llave solo la guarda ella. Pésimo , si no estaba en condiciones óptimas de recibir huésped,debieron avisar para buscar en otro lado .Ni se les ocurra ir a ese sitio. Busquen en otra zona, la policía me dijo que ese sector tiene muchas quejas de robo en los hoteles.
- MELVYN (8/5): - La propiedad esta bien ubicada losencargados super amables.
- Fernanda (10/5): - Es muy tranquilo y cómodo
- Iker (10/5): Comodo - Todo muy bien
- Sonia (10/5): - La verdad que todo excelente!!
- Kimberly (8/5): - Property was good the breakfast was not free though
- Bryan (10/5): - Excelente
- Armando (6/5): - Es difícil llegar, las calles no coinciden con Google maps.
- Ignacio (10/5): - Perfectamente ubicada en el centro de Cancún
- pavel (8/5): - Nice place but staff dont know any word in english. For foyr days no one clining. Took out trash been after 2 times asking. Rooms clean & nice. Wifi is ok
- Yery (2/5): - Good super central location near Plaza Palapas, ADO just a few blocks walk away, as well as Mercado 28 and many other stores.
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