Lumina Stays - Lighthouse

Location: 442 Elizabeth Street, Melbourne, au

Star Rating: 8.1 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 09:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Lift / Elevator
• Non-smoking throughout
• Heated pool
• Staff adhere to local safety protocols
• Invoice provided
• Smoke alarms
• 24-hour security
• Television in common areas
• Free wired internet
• Access to nearby indoor pool
• Internet access
• Swimming nearby

Rooms Available

• Two-Bedroom Apartment

  This spacious apartment is consisted of of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV, a washing machine, a wardrobe and an electric kettle. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm

• One-Bedroom Apartment

  The air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a hairdryer. The well-fitted kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features a washing machine, a wardrobe, an electric kettle, tumble dryer and a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm

Guest Reviews

• Alex (1/5): Bad - View Absolutely disgusting experience. My partner and I booked this stay for a relaxing baby moon before welcoming our baby, and instead it turned into a nightmare from the moment we walked in. The room looked NOTHING like the photos advertised online. It was dirty, run down and completely misleading. The second we sat on the bed we noticed how unbelievably uncomfortable it was — it literally felt like laying on concrete. I decided to check the mattress and realised it had been flipped upside down with the bottom side facing up. When my partner and I turned it over, we were horrified. There were dog urine stains, dog hair, food crumbs and dirty dog paw prints all over the mattress. Absolutely revolting. After discovering that, we started checking the rest of the apartment and it only got worse. We found mice droppings, mould growing in the shower, filthy floors that clearly had not been vacuumed or mopped, and the whole place felt dirty and unhygienic. As a pregnant woman, I was honestly shocked that anyone would think this standard of cleanliness is acceptable. We contacted the owner asking for either a refund, another apartment, or at least another room because there was no way we could stay there comfortably. Thankfully we were moved rooms, but even the second room was disappointing. The floors were still dirty and the bed in that room was also extremely uncomfortable. For a place that advertises itself as somewhere relaxing, it was the complete opposite. We barely slept because the beds were so hard and uncomfortable. This place was beyond disappointing. False advertising, disgusting cleanliness standards, uncomfortable beds and an overall horrible experience. It completely ruined what was meant to be a special getaway for us before our baby arrives. I would never stay here again and would absolutely not recommend it to anyone.
• Daniel (8/5): Maintenance problem during our stay - Loved everything in the apartment! Unfortunately during our stay, there was a water pipe issue which resulted in noises at odd times day and night. Staff offered to transfer us to another building but we couldn't do it because of our tour schedules. We had to put up with the noise. Aside from the noise, the other problem we encountered was the combo washer dryer which took forever to finish.
• Michael (5/5): Reason this place was a tad cheaper than others. Next time I think I’d pay a touch more - Location was the best thing about it, indoor pool and outside spa was good and gym was okay. Few things broken but descent still No aircon in bedroom, fire alarm went off every time we opened the door told them but nothing happpened. Bed was pretty bloody hard and pillows weren’t great either. Couldn’t keep our luggage at reception once we checked out so had to take it a few k’s away to another place to pay and store. 2 cleaners came into the room while my wife was in the shower. Thank fuck she was in a towlel (cleaners for another room apparently)
• Layla (8/5): -
• Guest (9/5): -
• Moreau (6/5): - L'emplacement très pratique. Les équipements machine à laver sèche linge et le reste très bien. Pas d'eponhe pas de produit vaisselle pas de sel et poivre pas de tablette poyr le lave vaisselle. Et les distributeurs savon et autres pas pratique et trop haut au mur de la salle de bain.
• Letisha (7/5): - I liked the location of the property as it was near many restaurants and shops The floor of the property was stained/dirty, wasn't a nice look and getting the keys for the property wasn't convenient. Also majority of the gym equipment within the fitness centre was broken
• Vladimir (8/5): Good value for money - Location - Close to Victoria Quen market and train stations Key collection was smooth Not enough shelves in a bedroom
• shen (10/5): -
• Helen (6/5): -
• Matthew (1/5): The worst stay we've ever had. Can't even get a response from the owner. - Didnt get a minutes sleep for 3 nights due to load noise coming from the hydrolic room next door. Hotel had contractors in before our stay but didn't fix it.
• Lachlan (8/5): -
• Sarah (4/5): Disappointing stay - Location and pool within hotel were nice Bedsheets, blankets were dirty, pipes from other rooms rattled and rung throughout the room, bed was very uncomfortable, aircon didnt work properly.
• Homeschool Travels (10/5): - Fantastic location, great facilities, clean and light, staff were very helpful
• Masuma (10/5): - Great location. Clean and comfortable. Staff were very responsive to messages.
• Grant (9/5): - Hosts were very responsive and helpful. Apartment clean and comfortable. Convenient location to markets, transport, and Uni's. Having to set a meeting time for check in is not so convenient when you don't know how travel plans will go with air and ground traffic delays etc.
• Brian (9/5): Great location. - Great apartment at the top end of Elizabeth Street almost opposite Queen Vic Market. Clean, comfortable, well equipped, great views of Melbourne. Very good communication. We had an issue with the washing machine and h phoned the owners. By the time we returned, the issue had been sorted. Very impressed! Highly recommended.
• Antonela (10/5): -
• Allwin (10/5): -
• Elton (5/5): - We did not received back the $200 after we left. We left everything as we found, and left it more clean than we found it First and last in this place.
• Penny (10/5): - Location, clean and comfortable bed and living area. Perfect for solo, couples or small family. Swimming pool and other facilities are exceptional. None
• Wei ling (10/5): -
• Christopher (6/5): Great location - Location Check in process was terrible
• Intima (4/5): There is no reception or lobby, so cannot drop the luggages. - Location Host (This place is not a hotel)
• Christian (7/5): Would have been 5 stars if bed was comfortable - Everything except the bed Feedback for Owner Everything was great the bed. The bed was shameful. It needs to be replaced , it’s worn out and terribly uncomfortable even for a short stay and we were there for 6 nights . Cheers Christian
• Jemma (7/5): Great stay, easy access to shops - Fully equipped with washing machine and stove. Access to pool, sauna and steam rooms Bed was hard, bathroom small. Tv was older and not compatible with streaming services
• Danny (3/5): Just Dont! - Location. The place was dirty and dusty. Shower leaked Loose fittings Hard uncomfortable bed Smelly cheap pillows
• Yvonne (5/5): -
• Louise (8/5): Très bel appartement qui mérite un meilleur entretien. - L’emplacement, la vue incroyable depuis le 54e étage. Le niveau de propreté, aspirateur plein de poussière, filtre du sèche linge plein, mais surtout douche (vitre, joints sales, pas de recharge de produits, et un seule chaise pour deux personnes, bref le service housekeeping n’est pas à la hauteur.
• Paul (10/5): -
• Angela (8/5): Melbourne holiday - Very close to Queen Vic markets and tram stop. Cosy apartment. Very hot shower with great water pressure. View not as per photos. Shower very mouldy and needs a good clean. Pillows very thin.
• Lingming (10/5): 有機會會再預訂 - 地點方便。設備一應俱全，空間也適中。留紙條提出需求，清潔人員都有幫我們完成。 淋浴設備只有固定式花灑的設施，沒有活動式蓮蓬頭，稍微不便。鑰匙只有給一把，不太方便。
• Marc (7/5): - Emplacement à 2 pas du Queen Victoria Market, la vue depuis le 48 ème étage, l'équipement (lave linge, sèche linge, lave vaisselle) Demande à être rafraîchi et surtout un bon coup de nettoyage ( poussière partout, trace de doigts sur les meubles et les vitres). Sinon cela aurait super
• Leslie (10/5): -
• Leslie (10/5): -
• ranko (9/5): コスパ最高！ - ロケーション、設備、スタッフ、コスパ 部屋の鍵が閉めにくかった。
• Williams (7/5): Good location helpful staff uncomfortable bed - Good location Uncomfortable bed
• Picard (8/5): Lumina lighthouse - Location was excellent. So close to all downtown activities. View was amazing. We had to wait quite a while for someone to come with our key, as no front desk. Bed was very hard.
• Alecia (10/5): - The Location was perfect. Walking distance to everything you could need. We had a late check in and they arranged someone to meet us which was easy enough. There was no staff on site so housekeeping only came if requested. Which i was happy about but some people may not like that. Very easy check out system via QR code, despite no staff on site. Even though it was middle of the city the room itself was very quiet.
• Toni (7/5): Overall very good - Great location and facilities. Good value for money. Large fridge. Balcony. Wifi. Very hard mattresses, issues with alarm and access fobs, wind noise in roof. Helpful staff.
• Jung Sen (10/5): -
• Maxim (10/5): - Квартира очень чистая и уютная, есть всё необходимое: посуда, утюг, фен дополнительные пледы и полотенца. Было немного холодно сначала, но потом всё наладилось. Есть стиральная машина и сушка для белья, что очень важно. Персонал отзывчивый. Взимается залог в размере 200aud и его возврат довольно долгий.
• Gabriel (8/5): - Ammenities were solid, great steam room! Small issue picking up keys
• Js.nguyen (10/5): amazing stay - it's amazing building, very new and modern and outstanding in the area. I really like the reception of the building and walkway to the lift. Great location and nice surrounding area. The apartment itself is very new, spacious and full facilitate. I came to Melbourne in the worst season of the year but the AC kept the apt very warm and nice. Nice experience to me and my mom. nothing, everything is great
• Xintong (7/5): 还可以，别抱太大期待。 - 地理位置特别好，很方便！ 内部设施可以改善下，有的椅子是坏的，螺丝什么的都掉了，坐不稳。
• Emelyn (8/5): - Nearness to QVM and other shops. Just in front of tramline - very strategic location. Housekeeping not done. Towels were not replaced.
• Harris (1/5): - The pool The fact out security deposit was kept when we wasnt Evan given the chance when we had requested late check-out and said that was fine to than come back to our stuff being touched at 12 so couldn't clean the room
• Turner (5/5): Totally disappointed with my accommodation. Views don't make up for sleep. - If I was supposed to get a breakfast, that would have been amazing, bu5 unfortunately I didn't. I also didn't request a quiet room. The bed couldn't be called a bed. It was extremely hard and virtually for me, horrendous. It would have been the same as sleeping on the floor. I went to reception to see if there was something that could be done and was told I had booked thru an Air B&B. Something I was totally unaware of. I felt very deceived. The rugs & spare doona were very thin and it was very cold at night. Basically unable to sleep because of cheap bed and bedding. I was in Melbourne for a business conference with long days and unable to get reasonable rest.
• ZipaDeeDay (10/5): 🩷 Look Forward to Coming Back to Lumina Stays @ Light House - We Luv d Location .. its within d Free Tram Zone near Queen Victoria Market .. has nice gym & 25m swimming pool .. apartment is bright and clean .. we slept very well after hot shower on very comfortable bed .. really appreciate having a washer (detergent provided) and dryer .. We did not use d fully equipped kitchen & dishwasher (detergent provided) coz there's many eateries nearby ;D We Luv the apartment - Sad to Leave ..
• ZipaDeeDay (10/5): 🩷Lumina Stays is Home Away from Home - Location within Free Tram Zone .. Bright and Clean .. Hot Shower .. Comfortable Bed .. Many Eateries Nearby .. Nothing at all ..
• Kyia (9/5): Cozy - Clean and modern. Nice shower. The whole apartment was nice. Food everywhere in the area. Close to shopping centre and shop parking. We understand it was booked and busy - but we arrived at 2pm - and there was a rubbish bag left in one of the cupboards where the laundry liquid is kept and grease on the outside of the oven as well as there were wet towels left in the washing machine. Personally for me the pillows are huge - only needed 1 to sleep with. Upon leaving I left the apartment spotless, striped the bed and even taking out the rubbish and moving it to the front hallway for easy collection to make it easier for cleaner. Also for 3 nights only 2 tea bags and 2 sugar packets is very stingy. Also no coffee shocked me. The milk in the fridge went curled by the last day.
• Nathalie (8/5): -
• Roger (8/5): - Furniture was broken (coffee table) beds were very very firm. Overall clean and convenient stay. Staff are lovely but in a different building so no parking or reception available on site. Would recommend if not worried about parking. Central and easy to access everything the city has to offer. Would suggest freshen up the furniture and beds and you'd be very happy
• Leah (8/5): Clean and a great location but extremely hard bed - Location and friendly check in Most uncomfortable bed I’ve ever slept in
• Laura (10/5): - Lovely apartment, 54th floor so amazing views over Melbourne. Great to have a washing machine and dryer too. Enjoyed using the swimming pool and outdoor hot tub. For check in you have to message to say your check in time as an agent will meet you at the property - would have been difficult without a sim card.
• Kathryn (7/5): Good - It had a fridge and washing machine and dryer Very small and tiny bathroom. No fresh towels or sheets for 4 night stay
• Jazlaan (10/5): Amazing Stay at heart of Melbourne - Everything
• Michael (10/5): - My favourite hotel,, awesome, pool spa sauna steam friendly stuff ,, Will be back soon
• William (10/5): Exceptional - Nice and cozy. Amazing location, near everything and within the free tram zone. Close to most central attractions and stadiums/arenas. Highly recommend for solo travelers.
• Chris (4/5): - I received at least six calls from the property requesting confirmation of my arrival time, which was challenging to provide due to my meeting schedule. Even though I arrived at the time I had communicated, I was asked to collect the keys from a different location—something I declined since I’d been assured someone would meet me on-site. I then had to wait 20 minutes for someone to arrive with the keys, which was further complicated by the lack of parking. The main bedroom carpet had significant stains, which were quite concerning, and the kitchen lighting fixture was hanging down. After checking out, I received a message containing only a photo of the stained carpet and no text. I quickly called to clarify that the stain was pre-existing and made it clear that any attempt to charge me for it would not be acceptable. Overall, this was a disappointing experience.
• Margaret (8/5): Enjoyed our stay overall - Well positioned to access Melbourne city. We were able to walk everywhere. Because we were at the end of a month long holiday it was good to have a washer/dryer and drying rack. The unit could do with a really good clean. It looked like it had only had a quick vacuum/cursory clean before we arrived. It was actually very grotty. There was no dishwashing liquid and I eventually found a cake of hand soap behind the bin in the bathroom on the 3rd day.
• Melanie (8/5): - A central apartment in ChinaTown. It was fine for our stay, but probably wouldn’t stay again. It felt too small, the second bedroom had no window and the kitchen/dining/living space was too small to really cook or relax in. Liked having laundry facilities and checking in and out was easy.
• Mike (10/5): - Clean. Compact. Well priced option in the CBD.
• Md (8/5): Very good -
• Amy (6/5): Pleasant - Location Kitchen facilities with nothing to clean dishes or tea towels, 6 nights with no room clean or towel changes and a shower that runs water out into the bathroom and no replacement towels so they were all soaked trying to dry the floor. No hand soap and one roll of toilet paper the entire time.
• Andria (10/5): - Second time bookin same place :)
• Veronique (10/5): Exceptional -
• Andria (8/5): - Property is located at a very strategic area. Easy to deal to get the keys. Love the place
• John (6/5): - Enjoyed the location. Not very well serviced eg. bathroom supplies, pool towel. Slow in responding to request for more. Didn’t like having to leave keys in unlocked room at checkout.
• Jenner (4/5): Muck around to get keys, extremely uncomfortable bed - Good location, nice views Bed was like sleeping on a slap of concrete and it was a mess around to get the keys as we had to wait 45 minutes after organised arrival time for someone to turn up to give us the keys after calling twice to ask where they were.
• Darci (7/5): Good -
• Yonghua (10/5): Exceptional - very cosy, close to my daughter's apartment. this little apartment has got everything, especially handy to have a washing machine. Glad to stay.
• Chiaki (10/5): Thank you - Clean room Broken hundreds
• Garrin (9/5): Amazing apartment with easy access to the city - The simplicity of the area, beautiful views and amazing facilities Key ninja is new to me so it was hard to comprehend but other than that, it was great none the less
• lukarla (10/5): - Great location. Perfect little appartment for a week exploring the city.
• Mclachlan (6/5): Ok - Nice view and clean apartment The apartment booked was NOT part of the hotel , more like an air b&b , this was not clear when booked & the reception staff were not interested in helping us because it wasn’t their apartment. If this had of been clear in the beginning that would have been great , instead of arriving & a random person chucking us a key and then just leaving us to figure it out ourselves. There was also a problem with the waste disposal system on our floor and it smelled awful
• Claire (8/5): Very good - Location and the facilities were great Not enough information about the facilities provided e.g. what level gym, pool, spa was on etc
• Ewan (8/5): - Great units with great views
• Audrey (5/5): Great location but needs improvements. - Location was excellent for what we intended during our trip. Very close to shopping mall and Victoria Market. The lobby smelled like a garbage dump. I wanted to throw up every time we walked in. And the bed was horribly uncomfortable. If these two kings were not so bad, I’d give a much higher rating because the location is so great.
• Holley (6/5): It was a great stay we really enjoyed our stay but definitely need to - Great location and had everything we needed The bed was hard as a brick won’t 4 nights sleeps I’ve ever had spent most of the time hoping from the lounge to the bed. Only supplying 2 rolls of toilet paper and two towels for a 4 night stay
• Thi (9/5): apartment is in the center, nice view, high up - Ok
• Wataru (5/5): Facilities - This room is divided into a living room and a bedroom. It is new and spacious enough for two people. Additionally, it comes with a washer and dryer, allowing you to do your laundry anytime as long as you have detergent. The location is excellent, as it is situated in the CBD. The room was not clean. I found many hairs on the floor and bed sheets. So, I cleaned the floor with wet wipes that I had, and the wipes turned black after I used them. I believe this shows that the cleaning was definitely not thorough enough! I would like to inform the management team that they should clean the room thoroughly to make guests feel comfortable. Additionally, I stayed here for four nights, but there were not enough tissues, toilet paper, or towels for the entire stay. After I brought this to the management team’s attention, they provided the necessary items, which I appreciated. However, they should prepare sufficient supplies in the room from the beginning, based on the length of each guest’s stay. Finally, I found the check-in and check-out process to be very strange. When I checked in and out, I had to meet a person—presumably an employee—at or outside the building’s door to hand over the room key. However, it was difficult to identify the correct person because she did not have any sign indicating that she was an authorized individual. This system could lead to situations where guests are unable to receive their room keys for a long time due to difficulties in finding the person, or where guests may mistakenly return the keys to unauthorized individuals. The management team should ensure that employees who interact with guests have some form of identification to confirm their authorization.
• Khiam (7/5): Good -
• Adam (9/5): Superb - Terrific location and facilities. Would definitely stay again.
• M (5/5): Passable -
• Bayley (4/5): Disappointing -
• Chelsea-rose (8/5): Very good -
• Steve (10/5): Great location in the CBD. Excellent appartment. - The appartment was well equipped with quality kitchen utensils & appliances which all looked nearly new. Bed was very comfortable. Stayed for a week & was surprized to arrive back mid week to find all the linen changed. All in all a very pleasant stay. Handy to train stations & free tram. Left a note to suggest instuctions for appliances would have helped. Not really a complaint.
• Andrew (1/5): Bad - View and location Bed, bathroom cleanliness and having a weird key drop system that feels shady
• Scarce (8/5): Very good -
• Nicole (9/5): Pleasant - Loved the early check in and late check out. The room, spa, sauna, steam room and pool were amazing The bed was awfully uncomfortable and the lifts had long wait times usually.
• Helen (6/5): Convenient location. Responsive Lumina staff email replies - Location. Response to our request for another set of keys and more toiletries as we were only given a set for two of us for 5 nights stay. we are disappointed with the key drop off....was made to wait more than hour. Danielle of Lumina Stays was helpful in trying to get the key drop person who just doesnt respond to both of us. A small set of toiletries for 2 pax for 5 nights is certainly not enough Perhaps some cooking oil, salt and pepper should be supplied as since a full kitchen is provided in the unit.
• Bethang (9/5): Superb -
• Madeline (10/5): Exceptional -
• Muhammad (10/5): Exceptional - The location, facilities, cleanliness and comfortable apartment. Pets are allowed and pets are brought inside the lifts.
• Nguyen (10/5): Exceptional -
• Marco (7/5): Good - Place is really very nice and clean and well organized, would deserve a 10 . BUT there are heavy works in the road just below and very high working noises until 3 a.m. was terrible and could not sleep at all for 2 nights : property knew this and should have advised
• Chloe (8/5): Very good -
• Kassia (9/5): Excellent Apartment in a great location, would highly recommend and would stay again! - Great apartment in a good location, very close to Melbourne Central, public transport and restaurants. The hosts had great communication and were very flexible with our check out time, which really helped, especially travelling with a young child. The apartment was clean and spacious, and it was great having a full kitchen and washing machine etc for a longer stay! The bed was really hard and not very comfortable, but this is my only complaint and I found we got used to it after a few nights.
• Anthony (8/5): - This room is not part of the hotel you have to wait in the lobby for someone to drop your keys off and they will pick them up at the end of your stay. English was not his first language but we did take the time to sort out the questions I had for him. He took a photo of my drivers licence which I didn’t like. They had my details already but again because of communication issues it was hard to explain he didn’t need it. It’s a nice place to stay the room was good. but full of students which makes it a busy area.

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