LRH Calama, an Ascend Collection Hotel

Location: 2634 Av. Balmaceda, Calama, cl

Star Rating: 8.5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:30 PM

Check-out: 12:00 PM

Amenities & Facilities

• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Ironing service
• Non-smoking throughout
• Shared lounge/TV area
• Heated pool
• Public Bath
• Outdoor furniture
• Shallow end
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Mobile app for room service
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Access to nearby indoor pool
• Beach umbrellas
• Pool sun loungers
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Swimming nearby
• Rooftop garden
• Vegetarian menu options available

Rooms Available

• Standard Queen Room With Two Queen Beds

  Offering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Standard King Room

  Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Deluxe Queen Room

  Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Deluxe Double Room With Two Double Beds

  Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Deluxe Double Room With Balcony

  The spacious double room offers air conditioning, a tea and coffee maker, a balcony with pool views as well as a private bathroom boasting a bath. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Twin Room With Balcony

  This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with pool views. The unit offers 2 beds.

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• King Room - Disability Access/Non Smoking

  This double room features a TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Refrigerator

• King Suite - Non Smoking

  This suite offers a TV.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Refrigerator

• King Room - Non Smoking

  This double room provides a TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Refrigerator

• Quadruple Room with Two Queen Beds - Non Smoking

  This quadruple room features a TV. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Refrigerator

Guest Reviews

• Alejandra (10/5): -
• Vir (10/5): Hermoso limpio para descansar - La piscina y el restaurante Todo excelente
• Alexey (7/5): - От отеля до центра города 10 минут пешком. До аэропорта на машине 15 минут. В номере была вода в бутылках, мини-бар. Есть спорт-зал и закрытый бассейн, но там было очень душно. Завтраки отличные, сытные и вкусные. У нас был забронирован номер с двумя кроватями, с балконом и видом на бассейн. Но при заселении девушка на ресепшен выдала нам ключ от номера в котором была одна двуспальная кровать и не было балкона. Мы вернулись на ресепшен и попросили заселить нас в тот номер, который мы забронировали и оплатили, но сотрудница сказала, что такого свободного номера нет. В итоге она смогла предоставить нам номер с двумя отдельными кроватями, но без балкона и без вида на бассейн. Это очень странно. Мы забронировали и оплатили одно, а получили другое, более дешёвое(( В номере не хватало полотенец и не было тапочек.
• Jaime (10/5): -
• Gaston Bautista (10/5): -
• Nicol (10/5): -
• Sonia (9/5): -
• JL (7/5): -
• Susan (8/5): A good welcome and first impression but let down by indifferent staff the next day. - Our room was very large and had a comfortable bed. Good air conditioning. Lovely towels and sheets. Kettle in the room. The reception staff were helpful. We received a complimentary small bottle of wine and some really lovely sweet biscuits on arrival - a nice touch that left a good impression. The breakfast room staff were indifferent.
• FELIPE A (5/5): Bueno debe renovar habitaciónes ,buen restaurant - Restaurant Habitaciones antiguas
• Sander (8/5): Prima hotel maar wel wat gehorig - Prima hotel, goed bed, centrale locatie. Gehorig, geluid van de weg en spoorweg luid hoorbaar in de kamer.
• Yorkos (10/5): -
• Alan (10/5): Excelente pero con pequeños detalles. - Buena ubicación, excelente infraestructura, personal muy atento y amable. Desayuno cumple con lo ofrecido y tiene una buena variedad de productos. Lamentablemente el hotel no cuenta con estacionamiento, se usa el del casino y es pagado al 100%, sin descuento. La piscina se encontraba con mucha suciedad en el fondo y esto es algo que podrían mejorar.
• Ernesto (9/5): - Agradable ambiente Mal tenidas las instalaciones
• Miryan (9/5): -
• gail simon (4/5): - Old but decent building. Hair on shower wall & floor. But about 11pm a noise began as though we were in the final, whirling vibrating stage of a washer...until 8am. Noise
• Carla (10/5): - Buen hotel, excelente ubicación y muy buena la atencion. Sin comentarios
• Nicolas (8/5): -
• Guest (10/5): - Me gustó que estaba listo temprano. El café muy bueno. Buen pan. Más variedad de los jugos. Más variedad de frutas.
• Paola (9/5): -
• anonymous (8/5): - Standard business hotel. Tired around the edges. Needs updating. The receptionist was lovely when we arrived very late for check in.
• Peña Lafferte (10/5): - la habitación es bastante comoda y además entregan cortesias en la habitación!
• Daniel (10/5): Exceptional -
• Marcelo (3/5): Poor - the hotel could be perfect, clean, noce employees, good breakfast, good food, awesome room. NO HOT WATER AT ALL. cards dont work properly in lifts and door room.
• Dale (8/5): Very good - Good facilities, quiet spacious room. The staff seemed unhappy to be there and were generally inattentive.
• Laurie (1/5): Fortunately there are other hotels in Calama. - Broken hot water system meant cold showers, malfunctioning access cards meant rekeying every time you returned to your room and used the elevator, very basic breakfast.
• Jorge (5/5): Very average experience, nice staff. - I enjoyed room service, the staff that dropped things off were very polite and friendly. The room was not set up, we were missing towels, coffee pods, the mini bar was absolutely empty, we had not bath towels, the bathroom sink had a bit missing and you could see built up hair inside of it, we only had one robe, I made the mistake of looking under the bed to find bits of popcorn and other rubbish, the door to the balcony was very hard to close
• Camila (2/5): Not good enough for the high price we payed. - The bath tub is not as big as it should be, if they’re going to charge extra for it they should have a proper one. Also the staff was very rube. Never smiling making every conversation awkward.
• Jens (7/5): Good - - value for money - good shopping possibilities - very good restaurant - very friendly staff trying to communicate through App - parking at Casino expensive (added 30% to our stay), perhaps just park on the street - door to balcony not thight added some more noice - staff struggling with english - staff spend to much time on mobile; do not show enough attention in restaurant. In fact after taking initial orders they never come and ask if everything is ok
• Victor (9/5): Recomendable - En general todo OK N/A
• Daniel (10/5): Exceptional -
• Daniel (10/5): Exceptional -
• Yves (8/5): Very good - Lots of noise from party downstairs
• Charles (8/5): Very good - Liked that breakfast was included You need a place to park besides the casino.
• Gabriela (8/5): Very good -
• Ruud (8/5): Good hotel and very spacious rooms. - Nice welcome drink in the room. The rooms are very spacious. Good location with bars and restaurants. Full mini-bar. Parking is paid. But easy available.
• Marta (9/5): Superb - Nice room. Great location. The restaurant in the hotel does not have variety of vegetarian meals. Also it is quite overpriced.
• William (8/5): Very good -
• Deb (4/5): Disappointing - Location and comfortable bed No hot water when we arrived
• Jan (8/5): Excellent accommodation but parking problem - Very comfortable room with excellent huge bed. Very nice pool and gym. Good breakfast. Nice dessert and wine as welcome to the room on arrival. Location is a bit on the edge of town and on top of a shopping mall plus casino, so convenient to the airport and highways out of the city, but away from the centre sites and restaurants (such as they are). Our main problem was parking. The hotel communicated that car parking was available, but then sent a message 8 hours before our arrival that we needed to confirm parking 24 hours ahead! The reception clerk tried to turn it into our problem and get us into paid parking with the casino next door. Eventually we took our chances on the street, and fortunately there was no problem. The hotel manager realized the poor customer care and offered us buffet dinner for free as a compensation, but the whole issue could be avoided by providing car parking without charge.
• Joseph (8/5): Very good - A no-frills business hotel—functional, but nothing more.
• Per (9/5): Superb -
• Jon (10/5): Wonderful hotel with lots of bonuses - What a surprise—facilities and staff were above any expectations—very enjoyable place to stay with family. We parked at casino for like $10…location is great!! Everything—pool, gym, breakfast
• Carolina (9/5): Excelente servicio - Clean, comfortable rooms
• Emilie (6/5): ok for a short stop over - Room was ok I was so disappointed - I checked in and asked if I could use the pool the next day when waiting for my flight but they did not allow me as I had to check out by noon and although the hotel seemed more or less empty I was not allowed to the pool area. never happened to me before anywhere in the world. poor management. door to the balcony - handle broken. very loud on the balcony
• Rob (10/5): Exceptional -
• Michel (8/5): Very good -
• Michel (8/5): Very good -
• Cameron (2/5): Overpriced and terrible staff - Good sized rooms. Where to start… the staff here were some of the rudest staff I have ever encountered - if you came to them with a problem they tried to generally convince you that you were wrong or it wasn’t their problem - never seen this anywhere else in the world. Additionally, We had a cleaning staff enter our room early in the morning despite having a do not disturb sign on the door… then she tried to blame us for not having one when it was clearly there on the door. Now the restaurant is a complete joke, never been to a worse restaurant in my life. The food was terrible, they took 2 hours to bring some very basic food, forgot one of our party’s food entirely and also served me pink chicken. The burger was horrendous and our friends who ordered the steak had about 3 bites before leaving it because it was that bad… we’re not even fussy eaters but it was actually horrendous, sadly it was a national holiday so we had no choice but to eat there. They had a function on in the next room and we felt completely ignored, in fact the manager even told us to our face that we weren’t the priority here - come on… who says that to a guests face. Honestly save your money and go somewhere else for better service- whilst the facilities were nice the way the staff treat you can completely affect the whole level of the stay! Oh and just to add for the food, they repeatedly told us the food was coming any minute for well over 2 hours which felt like quite the insult for that period of time. Even the manager admitted the wait time was ridiculous. They blamed everything on a translation issue which was a joke (we had even used translate and they responded confirming when we ordered so definitely a lie). I don’t normally complain but I couldn’t not say something about this calamity of a place.
• Maya (6/5): Pleasant - The room we stayed in was lovely, spacious and clean. It had everything we needed including free coffee pods which was a lovely touch! The amenities, e.g the pool was clean, warm and quiet, and the gym was good! On our first night we had a bit a nightmare in the restaurant. We were told they had certain items of food which never arrived, our orders came out with things we asked not be included included and one of us was served an out of date beer as well as pink chicken. The only person who should some understanding when we complained about the string of issues was the manager, the staff didn’t seem so bothered which was a shame as they seemed so friendly before we had used the restaurant.
• Hannah (9/5): Great hotel with fantastic gym and pool - Nice big room Great gym and pool area, open late Good location with restaurants nearby Staff very friendly and helpful Nice coffee area Nothing
• Robert (8/5): Very good -
• Maria (5/5): Disappointing - Comfy bed and large room. Early breakfast. Terrible service and food at the restaurant. Staff not nice. Room ok, but bathroom had broken door and sink. Toiletries provided for one in a double room. Breakfast not ok for the hotel category, few options and not good enough. Best things were the yogurt and fruit…
• Rufino (8/5): Very good -
• Juan (8/5): Very good -
• Diana (10/5): Recommended - Big room, lovely bath!
• Callum (9/5): Superb -
• Elias (8/5): Very good -
• Daniel (10/5): Exceptional -
• Simin (8/5): Very good -
• Ewelina (10/5): Exceptional - I highly recommend this hotel, the stuff were amazing and always there for you to help. People were always nice and very supportive - they exceeded my expectations. I work and travel so the Internet was very important to me. Compared to other hotels I stayed in this area, the Internet in this hotel was great and also cellphone signal was strong which allowed me to work easily. The room was very clean and quiet. You felt in this hotel always welcome and like at home.
• Jan (8/5): Very comfortable to stay for one or two nights, and you get your price worth! - Service was great all around. We arrived very early, they took care of our luggage, let us use the bathrooms to freshen up after a 16h bus ride and we even got a free coffee. Reception desk was very helpful in organizing transfer to Calama Airport. On top, the well equipped gym (for hotels) was great and the breakfast menu was very diverse. We had a room facing the street (6th floor) and the windows are not really soundproof. It’s fine when you bring earplugs though.
• Eric (9/5): Superb -
• Jaco (9/5): Superb -
• Sue (9/5): Superb - Good place to stay; were only here one night for early flight the next day. Friendly desk staff, large comfortable room, good facilities including coffee and filtered water. Located centrally, and approx 10 minute taxi to airport. Would recommend. -
• Luis (9/5): Superb -

Photos