The Family Suite at the Mactan Airport

Location: Kiener Hills Condominium, Matumbo, Pusok, Pusok, ph

Star Rating: 7.9 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Air conditioning
• Terrace
• Pets allowed
• Lift / Elevator
• Luggage storage
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Swimming nearby

Rooms Available

• One-Bedroom Apartment

  This apartment's special feature is the pool with a view. This spacious apartment consists of 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned apartment is consisted of of a dining area, a flat-screen TV with streaming services a private entrance and a terrace. The unit offers 4 beds and 5 futons.

  Max Occupancy: 10 (10 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Slippers
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Private pool
  • Stovetop
  • Bidet
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Private apartment in building
  • Toilet paper
  • Sofa bed
  • Pool towels
  • Bottle of water
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Beaufel (5/5): -
• MANOJKUMAR JAGDISHCHANDRA (9/5): - Nice palacenice👍 to stay near airport No compromise
• Alexis (8/5): - Logement hyper proche de l’aéroport, bien pour 1 nuit
• Federico (8/5): -
• Anders (2/5): Reality didn't match the pictures. - Easy check in. Reality didn't match the pictures. From the pictures you get the impression that it's quite new and fresh. This was not the case.
• Lubomir (1/5): - be careful...it's a scam..i'm trying to resolve it with Booking.com, they haven't responded yet..
• Ong (8/5): -
• Erwin (9/5): Close to the airport, tidy and cleaned hotel staff very accommodating - Nice and cleaned good value for money N/A
• Erika (5/5): Not as expected, but acceptable for a short transit stay - On the positive side, when the Wi-Fi was not working initially, they did help us and provided a different connection, which we appreciated. We only stayed here for one day while waiting for a night flight, so we mainly needed a place to rest and work during the day. Unfortunately, the property did not match the photos. The house looks much better online than in reality. The sofa was dirty, the upstairs bed was dusty, and the bathrooms were below expectations in terms of cleanliness and condition. There also seemed to be some lack of organization. We were knocked on the door several times and received multiple messages asking whether we wanted breakfast the next morning, which felt unnecessary and a bit disruptive. Overall, manageable for a very short transit stay, but not somewhere we would choose for a longer visit.
• Aifaa (10/5): -
• James (10/5): -
• Borja (6/5): -
• Abatayo (10/5): -
• Mellany/ Owen (6/5): -
• Mae Sheil (7/5): -
• Roxy (9/5): Convenient airport break facing the evening sun - Location was ideal and I enjoyed having a balcony! No negative comments; it was spotlessly clean and facilities were as described just a cupboard door in the kitchen was loose but just normal wear-and-tear bits
• ESTERLINA (1/5): Changing our stay to a different place which is not what we choose. - They change our location and hotel to a different which is smaller and congested.
• Artur (7/5): If you need a short stay not far from the airport - The opportunity to use the swimming pool and a small balcony to enjoy the sunset..not far from the airport The terrible noise from the water pipes!!! Not working TV
• YUSHIN (10/5): -
• Raiza (3/5): Dissapointing - Affordable, could be okay for backpackers or students but uncomfortable for big group of working adults The property is not like the pictures. The overall quality was disappointing and we were not able to sleep. The waterpump was very loud and annoying. The host told us to turn jt off which helped but we could still hear everything from the street and the neighbors. The building was dirty and neighborhood not good.
• Cecilia (7/5): - It's about 2 kilometers from the airport, perfect for a transit stay before a flight.
• Semen (10/5): - Расположен рядом с аэропортом. Доехалиибыстро и недорого. В номере чисто, все есть.
• Gary (7/5): - Convenient Location to airport Stay at this particular place for second time within a week period the first time the water pump was broken and kept cycling non-stop. we let the staff know and when we returned a week later it was still mal functioning. We just un plugged at night time so we could sleep without the interruption
• Adrian (10/5): -
• Gary (8/5): - Convenient location, good clean place. Good transition spot by the airport. Quiet. Good restaurant nearby
• U (8/5): -
• Lukáš (6/5): Na jednu noc - Neodpovídá fotkám. Starší vybavení. Hluk ulice. Špína v okolí.
• Troy (5/5): Great value and clean just have to turn off water pump so you can sleep 😴 - Good value and clean
• Andre (7/5): - Kuidagi räämas ja väsinud olemisega ööbimine. Maja poolikult välja ehitatud ja kõik ligadi logadi Kogu õhkkond oli ebameeldiv..
• Adam (9/5): - Very comfortable room with a great bed and very clean, in a safe and well maintained complex. Very close to the airport. Great value. Good communication with the host. The shower has almost no hot water. The sink has.
• Rosa (8/5): - Appartamento duplex molto carino, fornito di tutto con DUE bagni,uno al piano di sotto e uno sopra. Appartamento indipendente, cmq lo staff, molto cordiale, si trova in un altro appartamento, sempre sullo stesso piano. Vicinissimo all' aeroporto e a Centri Commerciali Consigliatissimo
• Pavol (10/5): čistý, bezpečný a priestranný apartmán v pešej dostupnosti od letiska. Vhodný aj na dlhší pobyt. - Blízko letiska. Mali sme let skoro ráno, ked bolo narocnejsie nájsť dopravu, tak sa za 15 min tam dalo dostať aj pešo. Byt bol priestranný, vhodný aj pre 4 ľudí. Zariadená kuchynka. Dobrý internet. Bola aj možnosť sledovať Netllix, ale my sme len prenocovali. Byt je vhodný aj na dlhšie bývanie. Neďaleko sa nachádzali dve nákupné strediská, reštaurácie,... Odporúčame. nemali sme nejaké výhrady
• Francisco (9/5): -
• Prithvi Raj (7/5): -
• Jazylou (8/5): -
• Judy (7/5): - The place was clean, and the overall setup was cute and well arranged The only issue was that the bathroom tap water didn’t work, and I’m unsure whether the kitchen tap water was functioning. Other than that, everything was fine.
• Megan (10/5): We enjoyed our stay, even if it was only for a night. The property was clean, the beds were comfortable, and we apprecia - The accommodation was very clean and the location is good.
• Geronimo (8/5): -
• Alen (6/5): -
• Andre (8/5): - Freundlicher Empfang Gute Lage Gute Parkmöglichkeiten Das untere Badezimmer könnte mal renoviert werden!
• Lanna (8/5): It was good. Thanks - Spacious A little maintenance job to be done on toilet and sink. Power point in the toilet downstairs need fixing as this is hazard
• Odélia (9/5): La chambre était parfaite avec la clim et même le Netflix sur la télé, il y a également une piscine ce qui est un plus. -
• Leonardo (8/5): Enjoyable! - The price was great, very comfortable and we felt like home! Location was great too. The place was honestly a bit difficult to find, but other than that it was great!
• Nawale (8/5): Convenient stay in a clean apartment before starting vacations. - Though the location is not great (pretty), it is also true that it is very close to the airport, which is convenient
• Andreas (6/5): Geräumiges Appartement mit mangelhafter Ausstattung - Der erste Eindruck war gut. Das Appartement ist recht geräumig; es war bei der Ankunft liebevoll vorbereitet und sauber. Fernseher und Internet funktionierten einwandfrei. Das Personal war sehr freundlich und hilfsbereit. Wir hatten das Appartement für acht Personen angemietet, es waren aber nicht ausreichend Teller und nur ein Topf vorhanden. Die Ausstattung ist in die Jahre gekommen, fast alle Sitz- und Liegemöbel waren durchgesessen, die Klimaanlage in der oberen Etage funktionierte nach zwei Tagen nicht mehr, es fehlte ein vernünftiger Besen und in der unteren Dusche ein Duschvorhang.
• shaseesc (8/5): - Accessibility to Mactan Airport Water supply
• André de Matos Soares (6/5): -
• Jane (8/5): - Удобное расположение, недалеко от аэропорта. Номер пора обновить, очень старый и потрепанный, постельное белье изношенное, диван грязный, воды горячей нет, шумно. На фото выглядит лучше чем в жизни.
• Mailen (8/5): The family suite was okay, though it's in a somewhat older facility. The main issue was that my son kept going up an -
• Mary Jean (6/5): Overall, I felt like everything was a waste of money at first because the main reason for that staycation is for the kid - I like that it is spacious and clean. The size is good for a family stay. It feels homey. The bedroom upstairs was enough for everyone. It has kitchen utensils you can use. It offers free toiletries like body wash, shampoo, and conditioner, but I didn’t see any toothpaste. I am not sure though if it was a dishwashing liquid or a hand washing soap that’s on the kitchen sink. It has hot and cold shower. The security guards are pleasant, friendly and helpful. The location is good, near the airport. The (property) unit staff on site was a little nice, but not the one who came to check what was causing the noise, he seemed a bit hostile at first. Although there was no swimming pool, they offered an alternative for it. 1. False claim/advertisement. It doesn’t have the swimming pool which is the very reason I chose it for the family. The kids really wanted to swim but they couldn’t because it wasn’t available. They could have just removed that option from the property details for the moment. 2. It was noisy. Something was broken and it kept making noise I couldn’t get any sleep for the whole first night I was there which was one of the ultimate purpose of my stay. 3. The staff communicating with me was not so helpful at all. Sounds defensive but not solution-oriented. It didn’t feel like helping you with your concerns, not so service-oriented. 4. The water pressure for the shower upstairs was too low. 5. The shower and toilet has no curtains separating them. 6. It didn’t have anything for you to hand your clothes on like hangers and a hanging place like a closet or something. 7. The alternative offer for the swimming pool was good but it was poorly communicated —could have given the instructions clearly in the very beginning of the offer. We couldn’t receive the response immediately due to poor mobile data service which is on me, nevertheless, if it was given clearly at first, we wouldn’t have to end up taking the kids to a beach instead.
• Michael (7/5): -
• Calvin (7/5): - The long walk to the rooms.
• Jose Dominic (10/5): Fun and peaceful - Near the airport and easily accessible via taxi, grab, or other online transport app. Complete amenities like electric stove, small ref, and even a microwave. none so far
• Dexter (10/5): We are satisfied -
• Oi (5/5): -
• aree (9/5): - Location is convenient The front bldg seems abandon,it feels but creepy.
• FRANCESCA (2/5): No recomendable - Cerca del aeropuerto, 5 min en coche Estaba sucio y descuidado, ningún detalle ni cariño ni en el trato ni en el piso
• Dexter (8/5): -
• Ness (10/5): Affordable and accessible -
• Jhonny (7/5): Good - No wifi during my stay there
• Beatriz (10/5): Exceptional -
• Biyen (8/5): Very spacious and comfy - Very spacious clean and comfortable 👍 Not much just wifi didn’t work starting 3am while my sisters are working. Rest are okay
• Jo-ann (8/5): Very good - Clean, spacious, and comfortable
• Mae (8/5): pleasant comfortable safe - not applicable upper room and low ceiling
• Ophelia (8/5): Very good -
• Alice (10/5): Good for a pre airport stay - Location was great close to the airport and very easy to access. Completely decked out with what you needed. Nothing bad of note!
• Shaddad (9/5): Superb - The staff is very cooperative Quite , and i spend good time The location is also good
• Tagata (3/5): Poor -
• Carla (10/5): Exceptional -
• Martina (5/5): Passable - Location (10 mins by car to airport) Check in was complicated, bed was uncomfortable, air conditioning was leaking
• Christian (9/5): Superb - Good located for a layover near the airport
• Ernie (9/5): Very good. - Cleanliness No potable water.
• Marjolyn (5/5): Fair stay. Photos provided are from the balcony outside. - The location is great because it is close to the airport. Room 501. There are several areas where the facilities could be enhanced for a better experience. The ceiling in the main bathroom downstairs is currently exposed, and the upstairs toilet appears to have some functionality concerns that may need attention. Additionally, it seems there are some challenges with water drainage on the property. We've also noticed that the towels are not drying effectively, possibly due to an excess of fabric softener. Furthermore, there appears to be a presence of black ants on the premises, and a broom for sweeping would be a useful addition. Lastly, it seems that both slippers provided are left-side, which might be something to consider for improvement. The property needs renovation.
• Dion (10/5): Exceptional -
• Armands (9/5): Superb -
• Michelle (7/5): Good -
• Ma (8/5): Worth the price and location! - Staff were friendly, Very good location to the airport. The flat is spacious and the price is good. Upstairs toilet wasn’t working :( also, internet didn’t work at night time.
• Ma (8/5): Very good -
• Jean (9/5): Excellent and good value of money - Easy access to everything—very close to the airport, shops, and restaurants. The unit was very clean, and the host was very accommodating. The AC cools quickly and efficiently. 👍 We were satisfied with our stay and will definitely book again in the future.
• Jinjo (8/5): Very good -
• Callum (4/5): Waste of money - Had a sofa and a tv setup and 2 fully working AC units Given just one tiny blanket as our “quilt” to sleep in, the showers stunk had to leave them running 10 mins to get the smell out and the downstairs toilet was just a no go, power also went out twice and had to go tell a neighbour who helped and got the maintenance involved. The price on booking.com was highlighted at £15 sneakily there was £12 of fees on there which consisted of cleaning fees, it would not have costed £12 to clean up after us… waste of money your better of staying further away from the airport and getting a grab in
• Erik (1/5): Bad - Nothing Nothing didn't work in room broken shower broken toilet no TV no cable only thing I had was internet The room was old wasn't cleaned
• Jonathan (10/5): Exceptional - Beautiful big condo with 2 levels. Very comfy space.
• Vilma (10/5): Happy and comfortable. - The room was big and tidy.And perfect please to stay a night before the flight because not far to the airport.
• Mary (5/5): It was okay. - location is good. the hosts are nice. lack of information about their non-functional elevator and the room was located on the 5th floor. It was difficult for us to carry up and down our luggages, the reason why one of our luggages' handle was broken.
• Keith (1/5): Bad - Never got to stay there as when i arrived I was told my room was on the 5th floor but the lift was broken down and would have to walk up the stairs. Immediately booked into another hotel the owner of the property did give me a lift
• Dallia (4/5): Unpleasant Stay - Close to Mactan-Cebu Airport They just instructed us through messages to go to the apartment directly, apartment was opened already and no one was there. We just went in. We were on the 5th floor and the worst part? the elevator did not work we have to carry all our heavy luggage to get there no staff, nobody! The corridor smells cat poops! The towel provided looks like not a towel for us. Bathroom, hand basin looks dirty. The blanket that is so thin is good for ONE person only, ended up sleeping with no blanket. No hot water in the shower in the ground floor. Really unpleasant stay, couldn’t sleep properly due to AC noise and street noise. I hate writing this but that’s the experience I had in this place. I use to stay to the hotel next door but they were full. Unfortunately
• Charito (5/5): Stayed for 13 days to re-connect with families, but the problem is the owner suspected all my visitors slept in the unit - Close to everything Very suspicious of visiting family members…
• Dino (10/5): Exceptional -
• Sam (9/5): Clean, well furnished family apartment - Really good location close to the airport and walking distance from restaurants/shops. Apartment is nicely furnished with plenty of space There’s a pump of some description on the balcony which is very loud and starts intermittently. We were able to unplug it over night to stop it from making noise as it was too much to be able to sleep if you’re a light sleeper.
• Ebishai (10/5): Exceptional - Complete house materials/utensils/condiments. Very lovely room to stay and rest None
• Deocampo (10/5): Exceptional - The room was so spacious and clean, we also liked the free ice cream .. that was sweet❤️
• Jmayel (10/5): Very good value and homely stay - Excellent value for money. Much bigger than we thought. Conveniently located on the airport road area. Great for our little family of 3. It was clean and well stocked with cutlery and plates. Shops and restaurants nearby. Id stay there again. Not much parking available around the back (abandoned cars blocking spaces) but we managed to find somewhere to stop nearby.
• Allen (9/5): This is good place to stay and rest if you don’t want to spend so much. Large space and nice view. The building and lobb - This property is bang for the buck. Super Large space for you and your friends. Location is near the airport. The airconditioner is working as it should especially it so hot these days. What I didn’t like about the property is some stuff needs fixing. Sofa Sink drain 2nd floor Toilet Aircon bent cleaning
• Susan (8/5): Very good -
• Herminio (9/5): Very comfortable stay. Nice to have basic toiletries available like toilet tissue and toothbrushes. Throw away slippers - Very near the airport A bit run down but the rooms are newly renovated
• Caroline (9/5): Superb -
• Zachary (10/5): Perfect stay at this apartment - Lovely apartment located very close to the airport so was perfect for an overnight transfer. It had all the amenities you would expect with good wifi. Lovely staff and very responsive via WhatsApp. Easy check in instructions. Nothing bad to say.
• Eyal (10/5): Exceptional -
• Benjamin (9/5): Superb - Really close proximity to airport (5 minute taxi), walking distance to shopping centre with supermarket, 7-11, restaurants. Staff nice and friendly when checking in. Netflix on TV was great. The suite was really nice but the building it is in is quite run-down/unusual. Most other rooms/floors are deserted with broken windows and no doors. Wasn’t an issue for us though.

Photos