Domes Aulus Elounda, Adults only, Curio Collection by Hilton

Location: Main Street, Elounda, gr

Star Rating: 5 Stars

Property Type: Resorts

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Pets allowed
• Lift / Elevator
• Safety deposit box
• Fax/photocopying
• Ironing service
• Car hire
• Massage services
• Packed lunches
• Shared lounge/TV area
• Concierge service
• Adult only
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Pet bowls
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Key access
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Broadcast Live sport events
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Beach umbrellas
• Pool sun loungers
• Beach yoga on site
• Private beach nearby
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Concerts/live shows
• Wine release events
• Exercise/lap pool
• Japanese garden
• Health or beauty spa nearby
• Horse riding nearby
• Swimming nearby
• Water sports equipment
• Beach club nearby (surcharge)
• Hosted evening meal (reserve)
• Bicycle-friendly property
• Beach toys
• Vegetarian menu options available
• Paddle boating nearby

Rooms Available

• Queen Sapphire Nest - Sea View

  The air-conditioned double room offers a flat-screen TV, a mini-bar, a tea and coffee maker, a safe deposit box as well as sea views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Toilet
  • Video
  • Heating
  • Slippers
  • Alarm clock
  • Linen
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Privacy curtain

• Sapphire Zen Queen Suite with Shared Pool

  The air-conditioned suite features a flat-screen TV, a mini-bar, a tea and coffee maker, a seating area as well as sea views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Video
  • Heating
  • Slippers
  • Alarm clock
  • Terrace
  • Linen
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Privacy curtain

• Queen Room with Sea View

  The air-conditioned double room provides a flat-screen TV, a mini-bar, a tea and coffee maker, a safe deposit box as well as sea views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Toilet
  • Video
  • Heating
  • Slippers
  • Alarm clock
  • Linen
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Privacy curtain

• Sapphire Zen Queen Suite with Private Pool

  The air-conditioned suite offers a flat-screen TV, a mini-bar, a tea and coffee maker, a seating area as well as sea views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Video
  • Heating
  • Slippers
  • Alarm clock
  • Private pool
  • Terrace
  • Linen
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Privacy curtain

• Tropical Nest Queen Room

  Boasting a balcony, this double room also offers air conditioning, a mini-bar and a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Toilet
  • Video
  • Heating
  • Slippers
  • Alarm clock
  • Linen
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Privacy curtain

• Sapphire Zen Queen Suite with Spa Bath

  This suite's standout feature is the spa bath. The air-conditioned suite offers a flat-screen TV, a mini-bar, a tea and coffee maker, a seating area as well as sea views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Video
  • Heating
  • Slippers
  • Alarm clock
  • Linen
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Privacy curtain

• Sapphire Cozy King Suite

  The air-conditioned suite features a flat-screen TV, a mini-bar, a tea and coffee maker, a seating area as well as sea views. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Seating Area
  • Toilet
  • Video
  • Heating
  • Slippers
  • Alarm clock
  • Linen
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Privacy curtain

• Queen Tropical Nest with Shared Pool

  This double room has air conditioning, a mini-bar, a flat-screen TV and a balcony. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Toilet
  • Video
  • Heating
  • Slippers
  • Alarm clock
  • Terrace
  • Linen
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Privacy curtain

• Queen Sapphire Nest with Shared Pool

  The air-conditioned double room provides a flat-screen TV, a mini-bar, a tea and coffee maker, a safe deposit box as well as sea views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Toilet
  • Video
  • Heating
  • Slippers
  • Alarm clock
  • Terrace
  • Linen
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Privacy curtain

• Sapphire Cozy Suite with Pool

  The air-conditioned suite offers a flat-screen TV, a mini-bar, a tea and coffee maker, a seating area as well as sea views. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Seating Area
  • Toilet
  • Video
  • Heating
  • Slippers
  • Alarm clock
  • Linen
  • Sofa bed
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Privacy curtain

• Sapphire Zen Queen Suite with Outdoor Bath

  The air-conditioned suite features a flat-screen TV, a mini-bar, a tea and coffee maker, a seating area as well as sea views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Video
  • Heating
  • Slippers
  • Alarm clock
  • Linen
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Privacy curtain

• Tropical Nest King Room With Shared Pool

  This double room is air-conditioned and has a flat-screen TV, a minibar, a tea and coffee maker and a safe deposit box. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Video
  • Heating
  • Slippers
  • Alarm clock
  • Trash cans
  • Feather pillow
  • Hypoallergenic pillow
  • Privacy curtain

• Sapphire Nest King Room With Shared Pool

  The air-conditioned double room offers a flat-screen TV, a minibar, a tea and coffee maker, a safe deposit box as well as sea views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Video
  • Heating
  • Slippers
  • Alarm clock
  • Trash cans
  • Feather pillow
  • Hypoallergenic pillow
  • Privacy curtain

• Sapphire Nest King Room With Sea View

  The air-conditioned double room features a flat-screen TV, a minibar, a tea and coffee maker, a safe deposit box as well as sea views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Video
  • Heating
  • Slippers
  • Alarm clock
  • Trash cans
  • Feather pillow
  • Hypoallergenic pillow
  • Privacy curtain

• Tropical Nest King Room

  The double room features air conditioning, a minibar, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Video
  • Heating
  • Slippers
  • Alarm clock
  • Trash cans
  • Feather pillow
  • Hypoallergenic pillow
  • Privacy curtain

Guest Reviews

• Helen (9/5): A lovely peaceful hotel with wonderful staff - We were very impressed with the hotel. The cool living area in particular was great. You get great views and the surroundings are very pretty with lots of wild flowers. We found all of the staff to be very friendly and patient, going above and beyond to help us get our preferred dinner reservations. Its a quiet and peaceful resort, its not close to a town but we much preferred this. There are grab and go fridges where you can help yourself to cold drinks which was really handy. . The Meze lunch was amazing, Greco Levande dinners were very high standard, and both buffets always had a great selection. We hired a car from Heraklion airport and it took us about an hour 15 to get to the hotel, we would recommend this because we heard bus transfers can take up to 3 hours. Parking is a bit limited at the hotel but the staff took care of parking for us which was great. We didn't mind the steep walks up and down, occasionally catching the shuttles/buggies if they passed us. It appeared that the cool living area is not monitored, so people who have not paid are able to access the pool and buffet. This was slightly annoying on the days where there were no free sunbeds. Some of the cocktails were pre-made so don't taste quite as nice. We found the Asian restaurant was a bit disappointing (as it was positioned as 'high concept'). There were lots of bugs in our private pool but they did clean it on request. You cant turn off the pool lights - and they are bright - meaning at night lots of light comes into the room because the curtains do not fully shut.
• Tariro (9/5): -
• Pascale (10/5): Séjour parfait. - Le personnel très accueillant, la nourriture excellente, les chambres propres et vue incroyable. RAS.
• לין (10/5): Perfect! Thanks to Chrisa about her being so nice❤️ - We like everything! The hotel is so beautiful and the team was so nice and welcoming I want to thanks to Chrisa for amazing service throughout our stay, interest and desire to make our stay perfect. Only the distance from the airport
• Sara (10/5): - Location, panorama, struttura, ristoranti spiaggia. Servizio di all inclusive di qualità Tante salite e discese, ti aiutano con la golf car
• paschalis (9/5): - Φοβερή θέα.ωραια η παραλία.πολυ καθαρά.αψογο το προσωπικό
• Gal (10/5): Everything was amazing! From the staff, room and food everything was top tier! - It was amazing! Nothing
• Nuno (10/5): Exceeded all expectations - - The Staff is this Resort's biggest strength. Their commitment to providing an above-and-beyond service is obvious. Great, hard working people who really contribute to elevating the stay. From the receptionists and the Concierges, to the drivers, room service and the restaurant staff -> thank you! - The room with a private pool is an absolute must. Private pool with a view, what's more to ask? - Food quality and options in every restaurant, from Buffet to A-La-Carte. Our 2 favourites were the Buffet dinner as well as the Greco Levante restaurant. - The hotel's beach with crystal clear water and delicious snacks - How relaxed we were during this holiday Can't think of a single thing
• Selina (10/5): Rundum zufrieden und Entspannung pur - Sehr sauber, schöne Einrichtung, tolles Essen und Getränke. Das Personal war super freundlich.
• Eric (8/5): -
• Vincent (9/5): -
• Adva (6/5): - המיקום האוכל ומבחר המסעדות
• Viktória (10/5): -
• Jörg (9/5): -
• Igor (7/5): - The pool area was well maintained, with enough comfortable sun beds for everyone. The beach was a delight, with a bar and a restroom conveniently located nearby. The staff were generally super welcoming, professional, and friendly. The Friday DJ set was amazing. Overall, this is not a 5-star experience. The shower was extremely narrow, had no door, and left the entire bathroom soaked after each use. The room layout was poor; The door opened right next to the bed, and the closet was hard to access, squeezed between the bathroom door and the coffee/fridge stand. No smart TV. The resort is full of stairs and steep climbs, so getting around is tiring. To reach the bar or restroom from the pool, you have to walk through a restaurant/reception area, which feels awkward when you’re in a bathing suit. The beach had too few sun beds, and they were packed too close together because the area is small. Food quality was inconsistent; Some days great, some days like sloppy leftovers. The meat was often dry, and finding fruit worms in the orange juice was unacceptable. One of the reception staff was rude and dismissive.
• Yaniv (10/5): perfect place - PERFECT!
• Duncan (2/5): Underwhelming for the price we paid and way below our expectations. - The location in Elounda is fabulous We paid a lot of money to upgrade to Cool Living which was a total waste of money. We were based in Rm 605, mid mountain and reliant on transport up and down the mountain. This wasted a lot of time. The room smelt, the interior needed refurb, the Cool Living sunbeds were reserved with towels by the people in 800’s rooms by 7am so we didn’t get any pool time. The restaurants were all booked up and we struggled to eat in any of the a la Carte restaurants. Everyone we met and spoke to were unhappy about the hotel. More 3/4* than 5* and the Cool Living experience and price was completely overpriced and under whelming. Overall a very disappointing holiday which spoilt our 30th wedding anniversary celebrations.
• pini (9/5): -
• Philip (10/5): - Every member of the team were personable and always greated us and were enquiring about ourselves and our stay
• כפיר (10/5): מצוין! - מלון מטורף! שווה כל שקל, אוכל טעים, שירות נהדר. שדרגו אותנו לחדר עם בריכה פרטית. מעבר לזה חוף פרטי נהדר, קוקטיילים מצוינים עם אלכוהול משובח ולא החיקויים שיש במלונות אחרים, הצוות תמיד מחייך ונותן מענה לכל הדברים. אני אחזור בוודאות
• ILAN (10/5): - מאד נהנינו מהשהיה שלנו. הצוות היה מאיר פנים מהרגע הראשון ותמיד שמחו לעזור ואף מעבר לכך. החדר היה מרווח נוח ונקי אך בשל התקופה בה היינו ( סוף ספטמבר ) המים בבריכה שהייתה לנו בחדר היו קרים מאד. האוכל היה בסדר גמור הן בבוקר והן בערב, אם כי חזר על עצמו מדי יום, אבל כל אחד יכול למצוא את מה שהוא אוהב. נהנינו בעיקר מהשקט והשלווה של המקום שאיפשר לנו מנוחה מלאה. רצינו להודות שוב לכל הצוות הנפלא של המלון שאיפשרו לנו חופשה נהדרת.
• Tanja (5/5): Zu teuer für das Angebot - Die Lage des Resort ist sehr schön mit einem schönen Blick auf die Insel gegenüber. Das Zimmer Suite mit eigenem Pool entsprach in keiner Weise den Fotos. Der Pool war eiskalt, da nie Sonne hinkam. Aufgrund der sehr steilen Zufahrt, und in Ermangelung von Treppen, war es nicht möglich ohne Shuttle sich im Resort zu bewegen.
• Hannah-Christiana (10/5): -
• Michael (9/5): -
• Craig (10/5): - Good
• dor (9/5): -
• Tara (10/5): - Such a beautiful place the staff was amazing. Howe we it’s carved into a steep cliff. If you can’t walk well not the place for you
• Jacob (8/5): A great option for an all inclusive experience which is a little more upscale! - The views, the food (in comparison to other all inclusive options, the food at the buffet, pool bar and Asian restaurant were great), the beach, variety of alcoholic drinks and the speed of the service. Specially, Panos the bar man was super nice and hospitable, and made great drinks! The towel situation (two per room), size of pool and amount of seating which wasn’t enough (this isn’t in regard to the cool living exclusive pool which we could not access and was much nicer) - and generally, seating - during the day the rooftop bar is not open, so can’t sit there. Size of the room we had was kind of small, our shower needed maintenance because the doors wouldn’t seal shut so water would pour out. Staff-wise, some staff members weren’t very hospitable, some of the bartenders and front desk.
• Emma Sophia (8/5): - Die Unterkunft war sehr schön! Auch Essen und Trinken war top. Die Anlage war zum Teil sehr steil, worauf man sich eventuell einstellen sollte und es war jetzt nicht super viel in näherer Umgebung. Trotzdem sehr zufrieden gewesen!
• Olaf (10/5): - 👍
• Jana (8/5): Pobyt se nám velice líbil, ale chtělo by to řešit detaily, které od 5* hotelu host očekává. Hodnocení 8/10 odpovídá - Krásný výhled, lokalita, výborné jídlo, příjemný personál, Sapphire Zen Suite s bazénem, Cool Living area Obsazená lehátka u bazénu - personál neřešil, i když tam hodiny nikdo neležel. Na pokoji nefunkční trezor, klimatizace fungovala jen částečně, pokoj nešel vychladit, lehátka u moře značně špinavá
• Casagrande (7/5): -
• Aikaterini (10/5): -
• Richard (10/5): - Lovely Hotel,great team of staff, food very nice and all very clean.
• Zulfiya (5/5): Ok, but not great. - The staff was amazing! Best service! The condition of the rooms. All of them are very tired looking. Also, the location of the rooms can cause a bit of wait for the transfer. Also, if you’ll walk, its quite steep, and a bit dangerous if not wearing the right shoes. And finally, the beach is far from pretty. The water is quite muddy, and in stead of sand on the beach its regular soil.
• Gianluca (8/5): - An sich ein gutes Hotel. Die Zimmer sind sauber und gut ausgestattet. Der Hügel sollte aber nicht unterschätzt werden und somit ist das Hotel für Leute mit Geh Problemen nicht geeignet. Essen ist gut nur leider nicht sehr abwechslungsreich.
• Πέτρος (8/5): -
• Nicole Gavriliuc (10/5): - The staff! While the resort is set in a beautiful location and designed with elegance, it’s truly the staff who make the stay unforgettable. Thank you🙏 we'll be back ❤️
• Dagmar (10/5): - Top Hotel gern wieder
• Verified traveler (10/5): Helt fantastisk hotel - Virkelig skønt hotel. Udsigten er magisk. Omgivelserne er stille, ingen larm fra gågader eller lignende. Vi var så heldige at blive opgraderet til et værelse med egen pool - så fornemt! Personalet er så søde, servicen helt i top. Vi nåede ikke at spise på a la carte restauranterne, men stranden og strandbaren var i top. Virkelig dejlige drinks! Og så er der shuttle bus der henter og bringer gæsterne fra deres værelser, da hotellet område er meget stejlt. Vi kommer klart igen!
• Crystal (10/5): - We had a wonderful stay at Domes Aulus. We arrived late and were greeted and told to get some dinner while they did the check in process. Our room was so nice with a private pool (we booked) and had an amazing view. Most rooms in VIP are located on a very steep hill and you need a shuttle to get up and down. We never waited long for a shuttle. Food was very good and there is lots of selection. Very close to nearby towns and restaurants (car or taxi) we always felt very safe and enjoyed visit g the near by towns. We can’t wait to come back!
• Jeremy (10/5): Excellent hotel - The staff were amazing very attentive Having no toilet facilities near the pool, having to get dressed go through the bar, down stairs to the only toilet available, also staff were using the toilets to change into their uniforms etc and vice versa
• IOANNIS (10/5): Ζευγάρι από Ηράκλειο - Πολυ καλό ξενοδοχείο υπερπλήρες παροχές και το προσωπικό ευγενεστατο και πάντα πρόθυμο σε άλλο επίπεδο!!!
• Giannis (10/5): -
• Kutay (10/5): -
• Nico (10/5): - had a wonderful stay at this hotel! The buffet offered a fantastic variety of dishes, and everything was fresh and delicious. If you book a room from the Cool Living Selection, you even get the chance to visit the nearest town in the evening with a complimentary cocktail in a local bar – such a nice touch! Upon arrival, everything was clearly explained, and the staff took their time to make sure I felt welcome. Everyone was friendly and eager to answer any questions I had. The beach was great too – it’s a stone beach, but the atmosphere and view more than made up for it. Would definitely recommend and would love to come back!
• Philip (10/5): - Lovely property with private beach!
• Julia (10/5): - Wunderschöner Urlaub, tolle Anlage
• Evangelos (10/5): - Beautiful hotel with great staff and fantastic all inclusive food and drink options.
• Roberto (10/5): - Great staff!
• Vladislava (5/5): Doesn’t provide the value of the money - Good buffet and bar, friendly stuff, beautiful terrace with view Dirty pool with broken umbrellas, pretty old rooms with unpleasant smell and old equipment, spa is just one jacuzzi with a couple of sunbeds. Hotel offers 3 restaurants but you can’t book any of them if you stay just for couple of nights. We asked for extra blanket 2 times by the phone and no one bothered to bring it. Also check in was late for 40 mins, there was no coffee and even water in the room
• Den (10/5): The most amazing views from the top pool area - When we arrived I was not so sure about the resort. The first room we were given was terrible and overlooked a fence and garden. This was then changed to a perfect room with an amazing view. Once we went up to the top bar/restaurant and pools... wow!!! the views were breathtaking! It was so nice up there that even though we had a pool room we went up there everyday. The sunrise is amazing. Nice buffet breakfast and lunch (not the biggest selection of food but more than adequate). Overall the staff were fantastic and really friendly and helpful. Please be aware though that it is a big ask to walk up to the top. The resort runs a shuttle service and cars which you really need to use if you are coming from the bottom right up to the top. It really is a steep walk and hard going if you have a bad knee like me. Everything was included for us as we had 'Cool Living' in our booking and this is a must as it allows the upstairs and booking the onsite restaurants rather than the buffet restaurant only. The first room we got was awful and nothing like what we wanted. The buffet breakfast in the morning says 7.30am but was not really ready until 8am (no milk for tea, no juice out) but that is really nit picking as it was fine (we are just really early risers so ready to eat by 7.30am). The resort is set on a steep hillside so do not book if you have mobility issues or you will be waiting all the time for a car or the shuttle bus (both free of course).
• Daltonsm (10/5): -
• Sunil (8/5): - We stayed here for a week. We were a family of 4. My main criticsm was that the hotel was on steep slope. We were first in rooms 511/512. We always had to call reception for a golf buggy/ car to take us to the main hotel and back. was ok at first but got tiring so we requested a change of rooms and got 211/212. I did try walking back to our room on 5th floor one day and my legs were on fire!! Most people wore trainers and only the brave wore heels! Our shower was a bit disappointing because it was not enclosed. It had a 3 foot fixed screen so water everywhere and the shower head you had to hold because the bracket was hip height. So you couldn't have a long shower. The rooms were a high standard though. We enjoyed the food even though others have said negative. The restaurants you had to prebook so do this asap when you check in because the food is excellent. The toaster is very very slow. The T bags were very weak so take Yorkshire Tea bags if your from UK. Get to the island restaurant when it opens for lunch/dinner early because some of the food does dry out under the heat lamps. The greek deserts were delicious! The beach was a let down because it wasn't a sandy beach. When you walk into the water, there were smalls rocks and pebbles so wear beach shoes or teva style sandals. They had good cocktails in the beach bar but only cold cheese rolls and other snacks from the fridge. Would have loved a toasted sandwich or chips or something hot. Overall 8/10.
• Kara (6/5): - Stunningly beautiful property. However, I was not impressed by the inability to get a reservation at the restaurants, which made us eat at the buffet all except for one night. Was also upset by the cleanliness of the main pool. It turned my white swimsuit green and ruined it. Not worth the price in my opinion
• Guy Kvasha (9/5): Fabulous experience! Will definitely consider going there again.... - We booked the Sapphire Zen Queen Suite with Shared Pool which is part of the Cool Living program that grants you access to the A-La-Carte restaurants and the infinity pool at the top of the cliff (Greco Levante). You should defentiley book the suites to be part of the program. The hotel is very peacful and quite, not crowded (especially in the cool living program area). The staff is super nice and friendly, the facilities are great with Grab N' Go drinks around the compund and all included alchoholic bevarges all day long. The hotel also offers a very cute private beach with a bar and other facilities just ~100 meters from the reception. The hotel is built on a mountain cliff which is super stip, therefore, in order to move around (especially for the suites) you need to use the shuttles/buggies which can sometimes make you wait. The food is good, nothing out of the ordinary. I would prefer if the hotel had more traditional greek cuisine.
• Susi (4/5): Disapointing - Staff were really helpful generally. The views were great from our room. Food was awful. For a 5 star hotel we were really disappointed. The booking system for the restaurants was a challenge. As soon as we arrived, you could not book before, we were given options for two of 3 restaurants but my husband was so Limited due to a gluten allergy he ended up with chips lettuce cucumber and other bits of salad each meal. Every dish with a sauce was said to be containing gluten and even if we asked if the staff could check with the chef they just said it was best not to try it. Most food was cold and dry. Simply not of the standard you would expect. Fried eggs were all covered in oil and cold. If something ran out it was not always replaced. Desert choice often limited to a cake a pudding and some poor quality sorbet or icecream.
• Martin (9/5): We enjoyed our stay, - Strongest point: staff. Location is amazing, hotel facilities too. I do suggest booking asap restaurants, they do make a difference. All-inclusive menu/drinks are ok, sticking to classic cocktails and even the wine options are decent. In overall I did like the hotel. The hotel location is amazing, but I strongly recommend using the main road to get there. GPS might suggest alternative routes (as it did with us) and we ended up on a rocky, difficult road. Thankfully, we had rented an SUV and managed to make it, but it could be a real issue, especially since getting back to the main road the same way is tricky. The layout of the hotel stretches from the very top of a hill down to the beach. Guests staying in the VIP area are at the top, where there’s a beautiful bar and upscale facilities..but every single time you want to go to the beach, you need to call for a hotel car. While there are many available and they usually arrive in minutes, it still creates an annoying dependency. The restaurant booking system is unnecessarily stressful. Even after arriving, we found many restaurants already fully booked, which made the experience frustrating. The beach itself is average not quite the paradise we were expecting. I clarified above that staff is a strong point because they helped us, but no point of having this methodology if then it does not work.
• Ludovic (10/5): Great vacations - An exceptional stay in a true Cretan paradise! Elounda – Curio Collection by Hilton is simply outstanding. The location is breathtaking, the architecture blends beautifully with the natural surroundings, and the peaceful atmosphere invites you to relax from the very first moment. Everything is tastefully designed and impeccably maintained. From the warm welcome to the smallest attentions throughout our stay, the service was flawless. The entire staff was incredibly kind and professional — always ready to assist with a smile. A very special thank you to Chrisa, who truly made a difference. She was supportive, helpful, and incredibly warm, going above and beyond to make sure we had the best experience possible. Her genuine care and kindness touched us deeply. We left with unforgettable memories and are already dreaming of coming back. Highly, highly recommended!
• danna (10/5): Absolutely Perfect Stay - Best I Had in Greece! - Everything about this hotel was amazing – top-shelf alcohol, a professional and friendly staff, and a stunning private beach with a fun bar. The food was outstanding, from chef restaurants to the buffet and all-day snacks. Spa was outstanding too. A truly relaxing and flawless vacation experience. Can’t wait to come back! The bathroom in the room was a bit small. But thats seriously the only thing we disliked.
• Myrto (8/5): Ήταν πολύ ωραία!! - Το δωμάτιο ήταν πραγματικά υπέροχο, με εντυπωσιακή θέα στη Σπιναλόγκα και πολύ καθαρό . Το check out στις 12 ήταν πολύ βολικό, και το προσωπικό πολύ ευγενικό και πρόθυμο .Το πρωινό και το βραδινό στον μπουφέ είχε πολλές επιλογές και ήταν εξαιρετικής ποιότητας . Ωστόσο, θα περίμενα μεγαλύτερη συνέπεια στις υπηρεσίες και καλύτερη συντήρηση για δωμάτια τέτοιου επιπέδου . Ο εξαερισμός του μπάνιου δεν λειτουργούσε με αποτέλεσμα να μην εξαερίζεται το μπάνιο μας, το σπιράλ της μπανιέρας έχανε νερό και υπήρξε μπέρδεμα με τον ανεμιστήρα οροφής που δεν είχε το τηλεχειριστήριο στο δωμάτιό μας, με αποτέλεσμα να ανοιγοκλείνει μόνος του. Επιπλέον αν και είχαμε το all inclusive για να φας στα εστιατόρια θα έπρεπε να κλείσεις από πολύ νωρίς την προηγούμενη ημέρα όπως ενημερωθήκαμε στο τελος κάτι που δεν προλάβαμε λόγω της άφιξης μας το μεσημέρι με αποτέλεσμα να φάμε τελικά στον μπουφέ.
• Iryna (9/5): Mixed Experience: great staff, clean rooms, but some djsappointments - The staff was very kind and helpful. When we asked to change our room, the lady at reception quickly arranged a new one with a great view, and it was clean and smelled nice. The room was cleaned every day. We enjoyed our stay overall, and the bartenders were amazing — they definitely deserve a raise. The atmosphere was good once we settled into the new room. When we arrived, we got a room that smelled strongly of toilet chemicals. After one night, the smell changed to something like pee, which might have been from the bathroom or the outside path. The view from the first room was not like the one shown on Booking. Our “all inclusive” didn’t cover everything we expected — there was a higher level called Cool Living (not available on Booking)that included more drinks and an extra bar. Towels were changed every day even if we left them on hangers, which didn’t feel very environment-friendly. There was no water dispenser, so every time we needed water, we had to take a 0.5L plastic bottle. We hope they recycle them. The food was good quality, but there was no variety — we stayed 11 days and it was almoust the same food every day, which got boring.
• Adam (9/5): -
• Roelof (9/5): Ultieme service top verblijf en heerlijk eten - De service was zo ongelofelijk vriendelijk. Ze deden er alles aan om je thuis te voelen. Ze dacht super met je mee om jou verblijf ultiem te maken. Vrij weinig. De bedden vonden wij wat aan de harde kant.
• Fernando (10/5): If you stay here you will never forget it. Everything is prepared for the guests to have a perfect time - Everything was perfect the check-in the staff the food and the property amenities. Outstanding place all is prepared for you to relax and have a great time. We requested a room change for one with a better view and they agreed and help. Nothing all was perfect
• Hairyjambo (8/5): Loved our stay in Elounda and would recommend the hotel. - Loved the location, hotel facilities, food was excellent and plentiful, staff were superb (especially Alex on the bar). Only issues I would call out are rooms are small, bathroom not great in that the shower does soak the whole bathroom due to the setup and also when reporting issues to reception like lack of toilet paper or requirement for towels these were not always followed up on and I had to chase.
• timm (2/5): - ⸻ Zu viele Gäste für zu wenige Mitarbeiter. Der Service ist sehr schlecht. An der Bar muss man etwa 15 Minuten auf ein Getränk warten, weil nur ein Barkeeper für rund 10 wartende Gäste da ist – und obendrein arbeiten sie sehr langsam. Dasselbe gilt auch für die Restaurants: Auf allen Buchungsplattformen wird „All-Inclusive mit Restaurants“ versprochen, aber tatsächlich kann man während des gesamten Aufenthalts nur einmal in ein Restaurant gehen – nicht täglich. Als Ausrede heißt es: „Das Restaurant ist ausgebucht“. Doch jedes Mal, wenn wir uns selbst davon überzeugt haben, waren höchstens 3-4 Tische belegt, der Rest war leer. Als Alternative bleibt nur das Buffet – aber selbst dort wurden wir dreimal abgewiesen, weil es zu voll war und es keine Sitzplätze mehr gab. Das Hotel verdient höchstens drei Sterne. Von außen sieht es vielleicht aus wie ein Fünf-Sterne-Hotel, aber der Service und zusätzlich die Qualität des Essens sind wirklich schlecht.
• Michael (5/5): Leider keine Empfehlung wert - Alles war duchschnittlich, nichts wirklich schlecht. Essen im Hauptrestaurant war abwechslungsreich. Die Pools waren nur wenig gechlort und der Strand war mit ausreichend Liegen bestückt, die auch bequem waren. Klares Wasser im Meer und ruhige Lage. Personal sehr nett. Zwei Arten von "All-Inklusive" die vom Zimmerpreis abhängen: Zugang zum "Cool Living"-Bereich oben am Berg, haben nur die teuren Zimmer (kein Hinweis auf Booking.com). Restaurants: 6 beworden, tatsächlich nur 3 Restaurants: Abendessen für alle nur das Buffet Hauptrestaurant und das "Yellow Sea"/"Greek Pita" Sushi-/Pita-Restaurant. Nur Mittags: "Vatanee". Buffetrestaurant ok, allerdings kein "Show-Cooking" (obwohl angekündigt). Also nix frisch gegrilltes oder morgens Omelette. Sushi im "Yellow Sea" ist lecker. "Greek Pita" ist ebenfalls im "Yellow Sea", man bekommt nur eine andere Karte für verschiedene griechische Fladenbrot-Varianten. "Vatanee" ist letztlich der Außenbereich der Bar und kein Restaurant. Die Auswahl ist bescheiden und unnötig auf exklusiv getrimmt. Ärgerlich: Tisch spät reserviert, muss man auf das ausweichen was noch da ist. Und das war nicht so unsers. Für "Cool Living"-Gäste kommt "Greco Levante" dazu mit Pizza und Pasta (wie der Name schon vermuten lässt... hahaha). Zimmer: Unser Zimmer (123, Tropical Nest mit Zugang zum Gemeinschaftspool) war winzig. Die Zimmer sind sehr hellhörig. Die Bad-Tür ließ sich nicht schließen, Duschkopf kaputt, Bad nach der Dusche unter Wasser. Licht im Bad flackert, Fußboden im Bad war widerholt nicht sauber. Schminkspiegelbeleuchtung defekt. Personal in den Restaurants: Die "Servicekräfte" hauptsächlich Hilfskräfte. Obwohl viel Personal da ist, wartet wartet auf den Wein und man bekommt nicht nachgeschenkt oder wird gefragt ob man noch Wein haben will. Ein Glas muss reichen. Lage: Es gibt einen Shuttleservice mit mehreren Diesel-Fahrzeugen, der ständig zwischen den Zimmern weiter oben und der Rezeption verkehrt. Den ganzen Tag und die halbe Nacht quälen sich die Autos an den unteren Zimmern vorbei den steilen Berg hoch. Laut und mit viel Abgasen.
• Shuto (9/5): Friendly Staff, Lovely Views, but Beware the Route - The staff at this accommodation were exceptionally friendly and welcoming, which made us feel right at home from the moment we arrived. Our room offered a beautiful sea view, which we thoroughly enjoyed each morning. The variety of food and drinks available was impressive and catered to many tastes. Additionally, our room was clean, spacious, and provided everything we needed for a comfortable stay. When we rented a car from Heraklion airport, we ran into a bit of trouble with Google Maps, which led us to an impossible route that brought us to the back of the accommodation. It was a steep hill with no proper road, so I highly recommend staying on the highway until the end to arrive safely at the front entrance. Another minor issue was the shower in the room, which was quite small and a bit dated.
• Verified traveler (6/5): -
• Liron (7/5): We enjoyed certain aspects of our stay, but overall, the experience didn’t match expectations - • The staff were exceptionally friendly and helpful • Lunch at Vatanee was spectacular • The food at Greco Levante (excluding Asian night) was fresh, varied and well-prepared • The views are absolutely stunning • The private beach is a major plus — convenient and well-maintained • My husband tried to reach the hotel by email for assistance, after 1-2 mails they stopped answering. 2 phone calls, returning emails, nothing helped. • We booked the most expensive room with Cool Living Club access, but a la carte reservations could only be made on-site and were fully booked our first night. We had to return the next day at 10am to get it partially sorted, too much of a headwind. • Despite the top-tier all-inclusive package, it was unclear what was actually included, and too many times we were asked for an additional payment for certain drinks • Yellow Sea (Asian à la carte) served mains nearly identical to the starters at Greco Levante the night before — very small portions, not enough for two. We had to seek second dinner at the regular buffet, which was disappointing to say the least. No vegetarian options. • The private pool in our room was very small and unheated, making it unusable in May • Housekeeping knocked and immediately entered our room without waiting for a response, while we were in it. • The Cool Living area is on a steep hill, the reception is down at the bottom and our room was right in the middle, which made it only accessible via hotel carts, which had unreliable scheduling — often a long wait just to get around the property. Not recommended for the faint hearted. • Expected more for such a price tag with a Hilton quality.
• Martina (10/5): -
• Amr (9/5): -
• Ori (9/5): נהדר - מקום מהמם. שירות נהדר במיוחד של ההנהלה האוכל טעון שיפור יסודי בשביל מלון ברמה כזו
• Diana Omarov (10/5): Great and Pleasant stay, we loved it! - We loved everythinng about this hotel, the rooms were clean and comfy with a great view, the staff is amazing!!! the best .cutomer service we had in a hotel, from the first minute of arriving everybody was so nice and pleasnat always with a smile The stay at the beach was amazing, there was a DJ, cocktail bar, drinks and snacks. Lovely staff who always made sure we .had a good time. the water sports on the beach were great and the staff at the beach were lovely . thank you we surley will come back:)
• Georgios (6/5): -
• Markos Margiolakis (7/5): - The food at the restaurants, plus the excellence service of the metre and the head waiter. The did not have enough sun beds for the guests and it was unable to feel any comfort. Very dirty around the swimming pool areas.
• Gal.A.T (10/5): - אתר הנופש נהדר. צוות המלון היה יוצא מן הכלל (אנה מריה, מנואלוס, אפי, אמנגוס, וכל השאר). נותנים שירות מקצועי ואדיב בכל שעות היום. ארוחת הבוקר טעימה מאוד. הבריכה מחוממת ונעימה. שיעורי יוגה מצויינים. החדרים מרווחים ויפים. במהלך היום יש פינוקים רבים (קוקטייל, יין, חטיפים טעימים). חוף הים נקי ומסודר עם בר פרטי. הרבה פינות ישיבה עם נוף יפה. המוזיקה בלובי ובספא נעימה. מקווה לחזור בקרוב!
• Emma (7/5): lovely but doesn’t compete with other 5 star Greek hotels I’ve stayed at - Staff were incredibly friendly and helpful Rooms were tiny and never restocked when cleaned
• Rachel (9/5): - Lovely resort, we had a beautiful private pool with nice view and sun for the majority of the day. It was nice that there were a few different places to go so it didn’t feel so repetitive The resort is on a steep hill and it was sometimes hard to get a buggy up to the top, you didn’t want to walk up whilst it was hot and you’re on holiday not carting to exercise! Sometimes it would take 20 minutes for someone to arrive to take you up,
• Abdelhamid (8/5): -
• Heidi (7/5): -
• Philip (10/5): Total luxury - All of it total luxury we were in the cool living section of the hotel felt like a retreat The Hills
• Natalia (1/5): - Nice view from restaurant, good reception I came this hotel for a one night. My room was only big bed and walls, very small and balcony is not opening totally to see the view, only one small side and you can’t enjoy. For this price I had much much better rooms. Room is very simple, nothing special. Also they charge me 100 for my small dog, for a 1 day staying. I find it too much! Never in my life I was charged like this. The staff always speak Greek with each other very loud and when you ask something they don’t hear you, one girl from the bar in the evening was very rude and also pushed me 2 times cause I was staying in the bar, it’s no possible this service! Price and quality far away from each other. Only one thing is good it’s a restaurant with a view, and food also nice.
• Mert Bulbul (10/5): -
• Kyara (10/5): - A beautiful property with great staff! I felt immediately welcomed! Everything was clean and if we had an issues they were solved immediately. I loved everything. I would like some more late night food options other than room service maybe having one of the restaurants open later.
• Amanda (10/5): - The staff were exceptional. Best experience with hotel staff we have encountered in the 20 years of traveling
• Maharanee (6/5): Very nice - The staff and food Housekeeping
• Vladyslav (10/5): -
• Nikola (8/5): - ---
• Jessica (7/5): -
• Shir (8/5): -
• Sahar (10/5): -
• Alexandra (10/5): - On est soignés aux petits oignons comme dit le dicton... Tout y est parfait... la vue est magnifique, le service impeccable , y aller est s'offrir de vraies vacances... j'ai eu l'impression d'être entourée de petits ménages en voyage de noces... La gestion parfaite de l'hôtel par son directeur Mr Georges en est certainement pour beaucoup... nous y avions déjà séjourné et si l'occasion nous en est donnée, nous y retournerons avec joie... Merci à vous tous de nous avoir gâtés pendant ces 3 jours.... Rien
• Ugo (9/5): Una bella settimana di riposo per il recupero di un intervento chirurgico. - Mi è piaciuta la vista incredibile della camera. Il servizio all inclusive. la possibilità di usufruire della navetta ad ogni ora. Il fatto che era "Adults only". In primis si dovrebbe proteggere i gradini della piscina ALTAMENTE pericolosi. La pulizia della camera era piuttosto sommaria. La SPA molto piccola. La "spiaggia" privata del resort è inqualificabile; accesso al mare impossibile anche acquistando le scarpe di gomma ed i lettini sono, uno sopra altro.... I ristoranti che dovevi prenotare (Thai ed Italiano) erano imbarazzanti per scarsità di scelta e preparazione del personale.
• NISAN (10/5): -
• Netta (9/5): -
• Maryna (10/5): -
• Shir Daniel (10/5): מדהים. עוד נחזור לשם - נקי, מאוד מושקע, שירות מדהים מהשניה שהגענו המסעדות של המלון היו כבר מלאות ולא היה הרבה אופציות זמינות לבחירה, אותו הדבר עם הספא (לא היה מקום פנוי לקבל אותנו
• Demsasha (8/5): -

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