Mexhe Hotel El Cuyo
Location: Calle 26, El Cuyo, mx
Star Rating: 9.4 Stars
Property Type: Hotels
About this Property
Beachfront Accommodation with Pool and Garden
Luxurious Rooms with Balconies and Free WiFi
Multilingual Staff and 24/7 Reception Assistance
Experience the ultimate beachfront getaway at Mexhe Hotel Boutique in El Cuyo. Indulge in the outdoor swimming pool, relax in the garden, and enjoy stunning views from the terrace. Each room features a balcony, private bathroom, and free WiFi. Upgrade to a room with a pool view for an added touch of luxury. Benefit from the multilingual staff offering around the clock guidance at the reception. Don't miss the chance to stay at this non-smoking property just steps away from Playa El Cuyo. Book now for a memorable stay in Mexhe Hotel Boutique!
Important Information
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Policies
Check-in: 03:00 PM - 09:00 PM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Guest education on local ecosystems and culture
- Parking
- Non-smoking rooms
- Air conditioning
- Room service
- Terrace
- Family rooms
- Express check-in/check-out
- Safety deposit box
- Tour desk
- Massage services
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Grocery deliveries
- Outdoor furniture
- Shallow end
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Thermometers for guests provided by property
- Mobile app for room service
- Television in common areas
- Express check-in
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Pool sun loungers
- Offsite parking discounted rates available
- Beach yoga on site
- Internet access
- Private picnics
- Exercise/lap pool
- Japanese garden
- Swimming nearby
- Beach toys
- Guest education on local ecosystems and culture
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Family Suite
This spacious suite comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Meals can be prepared in the kitchen, which features a refrigerator, kitchenware and a microwave. The air-conditioned suite features a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, a seating area as well as sea views. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Refrigerator
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Kitchen
- Private entrance
- Sofa
- Dining area
- Mosquito net
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Pool towels
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Fire extinguisher
- Access to private pool
- Access to a private beach
- Concierge services
- Single-room air conditioning for guest accommodation
- Hearing accessible
-
Deluxe Twin Room
Guests can make meals in the fully equipped kitchen that has a refrigerator, kitchenware and a tea and coffee maker. The spacious twin room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Refrigerator
- Seating Area
- Fan
- Toilet
- Private bathroom
- Kitchen
- Private entrance
- Mosquito net
- Wardrobe or closet
- Cleaning products
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Pool towels
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Fire extinguisher
- Access to private pool
- Access to a private beach
- Concierge services
- Single-room air conditioning for guest accommodation
- Hearing accessible
-
Double Room
Meals can be prepared in the well-fitted kitchen, which features a refrigerator, kitchenware and a tea and coffee maker. The spacious double room features air conditioning, a private entrance, a terrace with pool views as well as a private bathroom boasting a shower. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Kitchen
- Private entrance
- Sofa
- Mosquito net
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Pool towels
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Fire extinguisher
- Access to private pool
- Access to a private beach
- Concierge services
- Single-room air conditioning for guest accommodation
- Hearing accessible
-
Twin Room
Meals can be prepared in the well-fitted kitchen, which features a refrigerator, kitchenware and a tea and coffee maker. The spacious twin room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Refrigerator
- Seating Area
- Fan
- Toilet
- Private bathroom
- Kitchen
- Private entrance
- Mosquito net
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Pool towels
- Trash cans
- Wine glasses
- Shampoo
- Body soap
- Socket near the bed
- Hypoallergenic pillow
- Fire extinguisher
- Access to private pool
- Access to a private beach
- Concierge services
- Single-room air conditioning for guest accommodation
- Hearing accessible
Guest Reviews
- Waldemar (7/5): Paar aus Deutschland. - Wir durften am Abreisetag später als angegeben abreisen. Die Anlage war sehr sauber. Das Hotelzimmer war sehr geräumig. Das Frühstück war übersichtlich. Erst am dritten Tag gab es auch Saft dazu. Wurden leider nicht nach Allergien gefragt. Es gab morgens nur ein Gericht ohne Alternative.
- Naysay (9/5): Super séjour en famille au Mexhe hotel - Gentillesse du personnel
Petit déjeuner frais et varié chaque matin
Emplacement central tout se fait à pied
Communication très fluide Absence de rideaux occultants
Jet d'eau de la douche faible
- Marcel (8/5): - Die Zimmer waren sehr schön eingerichtet und gemütlich. Der Pool war etwas dreckig, das Frühstück könnte etwas größer ausfallen und die Küche war auch nicht mit dem essenziellen ausgestattet
- Juergen (10/5): -
- Tanja (5/5): No está cómodo - Desayuno muy limitado tanto como el horario, no hay donde lavar los pies antes de subir al cuarto y la regadera estaba tapada, las cortinas dejan sol pasar por lo tanto la luz te despierta a las 5am.
- Ingrid Yishel (10/5): - Todo excelente
- Mona (10/5): Amazing place to relax and regenerate. - Relaxed, clean and absolute comfortable accommodation. We enjoyed every second of our stay. The staff is super friendly and always willing to help. The served breakfast was everyday with fresh fruits and prepared with love. If we come again to El Cuyo we would book Mexhe again - 100%.
- Kara (10/5): Sister El Cuyo getaway - Pool area was wonderful and larger than expected from the pictures. Shade to escape the high UV spring sun was welcomed and needed. Pool was refreshing but not cold. Showers outdoors to irnse sand and plenty of loungers around the pool ! Breakfast was delicious each morning and staff were friendly, accommodating, and kind. Room was spacious with a wonderful balcony and drying rack. Kitchen amenities included everything needed to make simple meals, coffee in the morning and cold drinks. Only thing missing was a kitchen towel for drying hands or dishes and drinking water. A water cooler near reception would be greatly appreciated.
- Bernard (10/5): - La piscine et le petit déjeuner très bien
- Stefan (7/5): Viel Luft nach oben - Während unseres Aufenthaltes waren wenige Zimmer belegt, daher war es auch ruhig. Wir hatten ein einfaches großes Zimmer im 1. Stock (weniger Sand im Zimmer). Die Reinigung des Zimmers findet nur auf Wunsch statt, man muss in der Früh bestellen. Die Zimmer haben eine kleine Küchenzeile (mit spärlich Geschirr) und Kühlschrank und Safe, es gab keinen TV, der fehlte uns aber nicht. Das Badezimmer ist klein, aber mit großer guter Dusche. Der Liegegarten und der Pool (eine der besten auf unserer Rundreise) werden täglich in der Früh gereinigt. Der naturbelassene Strand ist in der Nähe, ca. 300 m entfernt, leider war es an beiden Tagen zu stürmisch. Lokale gibt es einige, einen kurzen Fußmarsch entfernt, man kommt aber auch mit dem Auto zu weiter entfernten Restaurants. Trotz der vielen negativen Dinge hat es uns recht gut gefallen, wir haben alle Augen zugedrückt, man könnte viel mehr draus machen. Die ganze Anlage macht irgendwie einen schlampigen, lieblosen Eindruck. Wir kamen nach 15 Uhr an, man teilte uns vorher schriftlich mit, dass der Schlüssel steckt. Wir wußten ja, dass kaum Personal da ist, aber am nächsten Tag hatten wir einen Herrn gesehen, der sich mit Gästen unterhalten hat, vielleicht war das der Chef? So haben wir auch keine Einführung bekommen, wie es abläuft mit Frühstück, Trinkwasser, Pooltücher. Badetücher haben wir Tags darauf auf Nachfrage bekommen, auch Wasser in Krügen (?), es standen keine Flaschen im Zimmer. Leider gab es auch zu wenig Ablagemöglichkeiten für nasse Handtücher, so nutzen wir dafür das Balkongeländer draussen. Man sollte sich etwas mehr um seine Gäste kümmern! So auch etwas auf Frühstückswünsche der Gäste eingehen (trotz vorheriger Bekanntgabe von Unverträglichkeiten). Es gibt täglich 1 Frühstück, weiteres wird nicht angeboten. Das waren bei uns am 1. Tag Tortillas, am 2. eine Eierspeise. Da von uns einer keine Eier isst, wurden es auch wieder Tortillas; Sonst gibt es noch eine Schalte Obst, Kaffee und Tee wird nachgeschenkt. Auf Wünsche kann man nicht eingehen, weil die Möglichkeiten in der Küche sehr eingeschränkt sind. Die recht lieben Küchendamen starten auch erst um 9 Uhr früh und verstanden keinerlei Englisch, dann war noch kurz das Putzpersonal zu sehen. Zu unserer Zeit (März 26) waren 4 oder 5 Zimmer besetzt. So "registriert" wie wir gekommen waren, sind wir auch wieder abgefahren. Aus dem Laden könnte man viel mehr machen, es würde eine Person reichen, die am Nachmittag Musik macht oder auch Drinks ausschenkt. Denn am Strand gibt es keinerlei Liegen oder ähnliches. Ein "lustiges" Erlebnis am Rande: Beim Frühstück trinke ich meinen Kaffee mit Zucker. Ich verlangte nach einem Löffel, der fehlte am Tisch. Sie hat kurz in der Küche gekramt und ihn dann auf dem Weg zurück zu mir mit Ihrer Küchenschürze abgewischt, bevor sie ihn mir gab. Passt doch, oder ;-)
- Nora Maribel (10/5): -
- Piña (10/5): - La ubicación, limpieza. Que no hay mucha sombra, en la zona de alberca.
- Zur (10/5): Great hotel with big pool you can swim in, much recommended! - We loved the pool area and the location - very close to the beach but in the quiet part of El Cuyo. Room was big and nice, located on the ground floor with direct access to the pool. Shaded parking was very nice. Overall great price / quality ratio. Breakfast was good but not amazing, but aligned with the price for the night.
- Adrian (9/5): - I extended my stay twice for a total of 2 weeks. Its in a great location, a few mins walk away from cafe's, and only mins away from the quite end of the beach. Good kitchen, just bring food as there's no chance of supermarkets within an hours drive. Needed more lounge chairs in the shade. Bring food to cook. There's no supermarkets near by. Shower head squirts in every direction except where you are. Water takes forever to heat up.
- Hermelinda Lisseth (5/5): TOMEN EN CUENTA IMPORTANTE !! - La ubicación y las camas , almohadas cómodas y que limpiaban las habitaciones. Los cuartos de la habitacion donde me hospede no tiene cortinas Blackout por lo tanto ya que empieza a salir el sol no puedes descansar bien por que entra toda la luz y es un buen punto ya que no descansas y a eso vaz,tambien en la noche prenden luces en el área de las albercas y entra toda esa luz. Otra cosa que a partir de las 3 aproximadamente ya nadie te contesta si ocupas algo. Los puntos que vienen aquí de que respetes a los demás inquilinos, no hacer fiestas y demás cosas que se mencionan son falsas ya que si llegan inquilinos ruidosos ponen musica a todo volumen, gritan a altas horas de la noche y nadie te resuelve ni te apoya en esos temas ni los dueños y eso que el hospedaje es caro para lo que ofrece ya estando ahí, los desayunos repito para el precio son muy escasos solo ofrecen un platillo por día pero en verdad son tan pequeños que nada que ver al precio que se está cobrando. Y el Internet la mayor parte de mi estancia fallo, en verdad esperaba más de este lugar ya que por su precio si hay otras opciones en esa ubicación mejor ya que lo estuve checando. Ojo te dejan agua en el refrigerador uno piensa que es cortesía como cualquier hotel y nada al final te cobran cada una en 20 pesos y son pequeñas. Estaría excelente recibir un reembolso por no cumplir con lo esperado.
- Manuel (10/5): Muchas Gracias por todo - limpieza Papelera del baño cambiar de ubicación
- Roy (10/5): - The location is perfect, one block from the beach, two blocks from the town square. Rooms exactly as in the photos, clean and airy, firm comfortable bed and a hot shower. Parking right outside, a nice breakfast of fruit and pancakes one day, omelette another. Great communication from the hosts before arrival. Nothing at all
- Kirsti (10/5): Herlig vibe, rent og fresht - Hotellet var nydelig, rent og hadde super beliggenhet. En nydelig hage med solsenger, hengekøyer, palmer og et passelig stort basseng. Dette var akkurat det vi trengte. Fresht og herlig vibe! Ingenting
- Nicolas (9/5): Très bel hôtel de qualité - Un magnifique hôtel à deux pas de la plage. De grandes chambres bien équipées. Une piscine et espace détente agréable et bien entretenue. Des rideaux occultants aux fenêtres dans les chambres seraient appréciables.
- Ann B (10/5): Great place to enjoy El Cuyo! - The room was spacious and clean. We had a room with a balcony and a pool side view window which allowed a beautiful cross breeze. Facilities for cooking, friendly staff and a good breakfast with strong coffee. The pool was clean and a fun place to relax. Lovely beach a short walk away. Quiet area of town. N/A
- Erwin (9/5): - Fantastische suite, vriendelijk personeel. Zeer mooie locatie. El Cuyo is een aanrader. Niets
- Adrian (9/5): - Great apartment. Great location, very quiet, and an easy walk to almost everything. Kind staff. Could do with a few more lounge chairs in the shade. Apartment doors would feel more secure with an internal safety lock / chain.
- Adrian (10/5): - I liked it enough to rebook for an additional 3 nights. Already posted a few minor suggestions. Lack of hammocks, and shade for lounge chairs, and safety latches for the apartment doors would be great.
- Dilara (9/5): -
- Maria (10/5): Best choice - Sehr leckeres und abwechslungsreiches Frühstück am Ort der Wahl (im Zimmer, auf dem Balkon, am Pool). Wegen einer gebuchten Tour einmal auch schon um 7.30. Ich habe mich rundum wohl gefühlt, das Personal ist extrem freundlich und hilfsbereit. Alles ist fußläufig erreichbar, einfach perfekt!!!
- Christelle (10/5): New, clean, nice staff - Very nice accommodations. Spacious rooms with balcony. The pool area is well maintained and calm. Enjoyed working out on the rooftop in the morning. Location is central, close to downtown. Very close from the beach as well, perfect for morning walk / runs.
- Benjamin (10/5): - Gute Lage, nette Leute und es gibt Parkplätze
- Fleur (8/5): Lovely stay near the beach - The property is very well maintained. And the staff was friendly and helpful. It was a quiet time when we were there and the hammocks at the pool were a perfect spot to relax. The room was spacious. Everything we needed was there. And we loved the breakfast. Every morning it's a surprise what we got for breakfast, everything is homemade that morning. Thank you! During our stay the cleaning of the bathroom could have been a bit more thorough.
- Katharina (9/5): Super schöne Unterkunft. - Tolle Unterkunft, schöne, saubere und große Zimmer. Lage war auch perfekt, 3 Minuten bis zum Strand und zum Marktplatz.
Zwar nur 4 Liegen am Pool, aber auch zwei Hängematten und rund um den Pool ist Sand. Man könnte sich also auch dort mit einem Handtuch hinlegen. Leider kann man beim frühstücken nicht mitentscheiden was es zu essen gibt. Den einen Morgen gab es Pancakes und den nächsten Morgen Omelett. Leider wurde nicht gefragt ob ich zb Tomate in meinem Omelett haben möchte. Jammern auf hohem Niveau, aber das sollte man beachten, wenn man nicht alles isst.
- Pamela (9/5): Hotellet var det bästa med El Cuyo! - Superfin svit med 3 rum och lliten veranda som var väldigt uppskattad. Personalen var mycket välkomnande och kommunicerade med oss på whatsapp inför och under vistelsen. Ett personligt och väl omhändertaget hotell! Hade uppskattat om det fanns fler solsängar runt poolen, det fanns enstaka ledig ibland men inte till hela familjen.
- Fabien (9/5): Super emplacement, appartement confortable, et bon petit déjeuner - Emplacement à 50m de la plage et proche du centre
Appartement confortable avec une cuisine et frigo
Petit déjeuner copieux. Rien de particulier, je regrette de n’être resté qu’une seule nuit.
- Luca (6/5): Lots of potential but currently expensive for the price - We stayed in a family room at Hotel Mexhe, and the room itself was comfortable and fairly clean.
The same-day laundry service was genuinely helpful and reasonably priced. This was a real plus during our stay. At around £120 per night, the stay felt expensive for what was actually provided, and the overall value didn’t match the price.
Breakfast was very limited: one small plate per person (though it changed daily), only filtered coffee or tea, and no decaf, juice, or other alternatives.
Several basic comforts were missing, including drinking water, and there were very few sun loungers for the number of guests.
Reception closed at 3:30pm, which meant there was no support available in the evenings.
Only 4 sun beds at the pool for 10+ rooms.
Given that the beach is wild and has no facilities, providing sun umbrellas for guests to take to the beach would greatly improve the experience.
In the room, toiletries were minimal (no conditioner), there was no hairdryer, and the body wash appeared diluted after the first day.
One evening I needed to dry my hair but couldn’t, as reception was already closed. It was cold and windy that night, which made this particularly uncomfortable.
Although a safe was installed in the room, it wasn’t working, and we were told there was no alternative available.
We were only given one room key, which felt inconvenient and unsafe in case it had been lost.
- Dempsey (8/5): Would recommend and return - Quiet, lovely location. Super close to beach and places to eat. A/c could have been colder for me.
- Megan (9/5): Comfortable, hospitable, close to the beach + yummy breakfast! - The bed was comfy. The shower had hot water consistently and great water pressure. The breakfast was yummy and came with fruit each day. The AC worked great. The location - one block from the beach! The staff who brought our food and cleaned our room were lovely, and there was always someone to answer my questions on WhatsApp quickly. The bathroom drains smell a bit funky, but this is common in Mexican coastal towns. Opening the bathroom window was helpful!
- Magdalena (8/5): - Hotel położony kilka kroków od plaży. Uprzejmy personel.
- Martina (10/5): -
- Elena (9/5): Estancia muy agradable - La ubicación es fabulosa y el entorno realmente tranquilo. Las vistas a las palmeras desde cualquier sitio eran divinas y agradecemos el esfuerzo del personal para adaptar el desayuno a la intolerancia alimenticia de mi marido La cocina no estaba equipada. La habitación tenía una ollita sin tapa y una tabla de cortar (ni sartén, ni cuchillos,...)
Sería ideal tener dos sillas en el balcón para poder aprovechar el espacio y alguna lámpara con luz suficiente pero indirecta en la habitación
- Enrique (10/5): -
- Douina (10/5): Ontspannen! - Ontzettend relaxte omgeving, dichtbij restaurantjes en de zee. Het personeel was super lief en behulpzaam. Alles was netjes en schoon wat ik ook altijd belangrijk vind.
- Götz (10/5): - Großes Zimmer mit Küche und Esstisch. Gute Ausstattung. Gute Betten. Heiße Dusche mit gutem Druck.
Prima Lage in Strandnähe, 3 Minuten zu Fuß.
Parkplätze vor dem Hotel.
Nettes Personal. Am Abreisetag haben sie extra früher Frühstück für uns gemacht.
Gepflegte Anlage.
Frühstück war lecker und abwechslungsreich. Am Pool gab es nur 4 Liegen, war aber kein Problem.
Dachterrassen wurden nicht genutzt.
Frühstück war etwas wenig.
- Tiziana (8/5): Super!!! - La ragazza che gestisce l hotel, super brava!!! Che la reception chiude alle 15.00
- eric (10/5): Le top à El Cuyo - Grande chambre avec belle sdb et coin cuisine si besoin. Petit dej différent chaque jour. Grande piscine. Emplacement parfait 5 min du centre 50 m de la plage. Personnel adorable. Rien
- Liv (10/5): A beautiful, peaceful hotel with amazing staff and exceptional value for money. - Best hotel in Yucatán!
We traveled all over the Yucatán Peninsula and this was by far the best value for money we experienced. The hotel is absolutely beautiful and spotlessly clean, with gorgeous, spacious rooms and incredibly comfortable beds. Everything is stylishly decorated while still feeling genuine and cozy.
The pool and surroundings are incredibly welcoming and peaceful, and we truly could not have wished for anything more. The staff are absolutely charming and always helpful, which made our stay even more special. That we couldn’t stay longer
- Guest (8/5): - Gute Lage, sehr ruhig Das Frühstück teilweise super (Obst, Pancacke).
Es gab auch Tomate, Zwiebeln mit Tortilla-Chips.
Für uns als Europäer morgens um 8 Uhr gewöhnungsbedürftig.
Leider war es nicht möglich, Frühstück um 7.45 zu bekommen. Das Frühstück um 8 Uhr war auch nicht fertig. Leider mussten wir ohne Frühstück um 8.15 fahren.
- Lisa (9/5): Superbe hôtel et personnel très attentif et sympathique, nous avons adoré ! - Le calme, la gentillesse du personnel, la propreté, la proximité de la plage, la petite cuisine dans la chambre Rien pour accrocher les serviettes ou vêtements dans la salle de bains.
- David (10/5): - La tranquillité, le personnel amical, la propreté des lieux, la situation géographique.
- Fabienne (10/5): I will come back - Very clean, nice pool , quiet
Closed to the beach Nada
- Oliver (8/5): - Super freundliche Personal, wir wurden sehr herzlich empfangen.das hotel ist super schön und in bester lage, schöne grosse Zimmer. Wir können das Hotel nur empfehlen.
Herzlichen dank
- Melch (10/5): -
- Jovana (10/5): Lovely Gem! - Excellent stay in a perfect location. The hotel is ideally situated, making it easy to get around and explore the area. The staff were friendly, professional, and always helpful. The room and common areas were spotless, and the cleanliness throughout the hotel really stood out. Breakfast was very good, with a nice selection and good quality. Overall, a great experience — I only wish I had booked for a longer stay!
- Max (10/5): Wunderschöne Zeit! - Sehr persönlich und familiär. Tolle Lage am Meer. Unser Zimmer war groß und geräumig. Wir haben uns sehr wohl gefühlt! -
- Charles (10/5): - Hôtel situé dans un endroit calme, à quelques minutes à pied de la plage.
Personnel très sympathique et aimable.
Le logement est bien équipé et confortable.
Petit déjeuner change chaque jour.
Belle piscine.
- Franc (10/5): Best relaxing way to see the real side of Mexico! - El Cuyo in general is wonderful. Our family suite was really huge and neat. Staff is friendly and pool is great. If you’re here for kitesurfing, be aware that it is not allowed to kitesurf on the beach in front of the hotel. It is only allowed to kite east of the pier, where the schools are. We were not aware of that, but we rented a storage in one of the schools and saved the problem. Also…maybe a bit more breakfast choices would be great.
- Hannah (10/5): Schönes und ruhiges Hotel - Wir hatten mit unserem Kleinkind einen sehr schönen Aufenthalt im Mexhe Hotel und haben uns sehr wohl gefühlt. Das Hotel ist sehr schön und geschmackvoll eingerichtet, das Personal sehr aufmerksam und freundlich, der Garten ist sehr gepflegt und hübsch mit schönem Pool, es gibt eine Dachterrasse mit schöner Aussicht und leckeres, abwechslungsreiches und frisch zubereitetes Frühstück. Unser Zimmer war sehr groß und die Betten bequem, es gab eine Klimaanlage und einen Ventilator. Es gibt vor der Balkontür und dem Fenster ein Fliegengitter - was wichtig ist, denn es gibt viele Mücken und Fliegen. Das Bad war zwar eher klein aber funktional (mit Duschgel und Shampoo) und es gab wenn gewünscht auch täglich Zimmerreinigung. Die Fenster waren zur Straße raus, aber es war sehr ruhig - wir wurden lediglich morgens früh von den Vögeln geweckt. Auch von den Zimmernachbar*innen hat man nichts mitbekommen. Der Strand ist in zwei Minuten zu Fuß erreichbar. Das WLAN hat nicht gut funktioniert.
Die Küche ist nur minimal ausgestattet - wir haben dort nicht selbst gekocht, da es auch kaum Einkaufsmöglichkeiten vor Ort gibt und wir nicht selbst kochen wollten.
- Cornelia (10/5): Schöner Aufenthalt in authentischer Umgebung - Zimmer und auch alle anderen Hotelbereiche inkl. Pool sehr sauber. Zum Meer nur ein kleiner Weg von 100m. Schöner Blick von der Dachterrasse. Sehr nettes Personal, gutes Frühstück, Zimmerservice nur auf Anforderung, bequemes Bett, toll die Küchenzeile mit Herd und Kühlschrank und Kaffeemaschine. Alles fußläufig erreichbar, gute Auskunft an der Rezeption zu Bus und Touren.
Wir würden wiederkommen. Das Licht im Bad hat nicht funktioniert-bei Nacht sehr unpraktisch, denn es wird schon früh dunkel.
Wlan hat nicht immer gut funktioniert.
Das Kopfkissen ist sehr hart.
- Marit (10/5): Great for a short stay. Simple and clean rooms. - Simple and good for spending few nights while traveling through. Stuff was very helpful. Nothing stood out.
- Bernd (10/5): -
- Moullet (7/5): -
- Anna (10/5): Lovely Spot in El Cuyo - The property seems to be brand new, clean and well thought through. Super close to the centre and the beach. All the restaurants are also a walking distance away. The hotel is tucked away so the street parking in front of it worked well for us. With a nice pool, lots of fairly lights and well-taken care of territory - we really enjoyed our stay. Kitchen was equipped with all the basic utensils. When we felt like we want something specific for breakfast - we cooked at home. If we felt lazy - we could grab a nice, simple breakfast from the hotel. All the staff were incredibly helpful!! A huge plus was very polite, instant contact via Whasapp. Anything we asked for - we were provided with that. 10/10 stay - loved it! N/A
- Murray (10/5): -
- Mylène (9/5): Un petit coin de paradis - La piscine ; le personnel ; l emplacement près de la plage Ça serait bien qu il y est le choix entre petit déjeuner local et un petit peu plus européen continental
- Gregory (10/5): Excellent - Beautiful little hotel, clean, comfortable room with absolutely everything you need. Loved the pool and the beautiful staff. Hot water in the shower was a little bit tough to get.
- Sabine (9/5): -
- Krzysztof (8/5): -
- Chiara (10/5): Consigliato - Bellissima struttura, pulita e arredata con gusto. Staff super disponibile e ottima colazione -
- Anna (10/5): - Bardzo przyjemne miejsce. Blisko do morza oraz miasteczka. Mila obsługa. Polecam 🙂
- RosaMaría (10/5): Muy buen lugar - La habitación amplia, muy limpio todo, cocineta y comedor amplios. La alberca muy limpia, muy cerca de la playa. Nos tocó sargazo en la playa pero eso no está en las manos del hotel, en el hotel todo muuuy bien.
- Laura (9/5): Estancia maravillosa, relax y felicidad - Sus instalaciones, su limpieza y comodidad El desayuno escaso, la poca cantidad de agua en la ducha.
- Aida (9/5): -
- Serge (10/5): Hébergement de qualité. - Notre séjour dans cet hôtel a été parfait. Le lieu est très agréable, propre, parfaitement entretenu et le personnel est professionnel et gentil.
L’hôtel se distingue par sa démarche respectueuse de l’environnement, produits cosmétiques fabriqués par eux, serviettes norme Oeko-tex.Nous recommandons vivement cet hébergement. Absolument rien.
- Jesús Alejandro (10/5): -
- Carlos (10/5): Awesome service!!! Very friendly personnel. -
- Abarca (10/5): Muy agradable - La ubicación y el seguimiento del personal es la primera vez que le dan un seguimiento a mi reservación Las instalaciones y lo cerca de la playa
- Cristina (10/5): Genial y relajante - Todo, la ubicación, las facilidades del personal, su proactividad en todo. La decoración sencilla y súper bonita. Todo genial. Quizá que había algunas hormigas pero también lo normal.
- Susana (10/5): - El staff muy amable. Todo súper limpio y la alberca muy hermosa.
- Liz_RG (9/5): Hermoso lugar - La habitación muy agradable y con el equipo necesario en la cocina, bien equipado. Muy acogedor. La alberca tranquila y el área confortable. El personal muy atento y amable. Todo limpio. Bien ubicado. El aire acondicionado de la habitación pequeña no funcionaba bien. No enfriaba lo reporté pero no lo corrigieron. Teníamos que dejar la puerta abierta del cuarto y el aire de la sala encendido para que refrescars la recámara.
La chapa de la puerta principal no servia, al no haber seguridad o alguien del hotel de guardia en la noche me daba un poco de miedo que alguien pudiera entrar al hotel. Pero parece que el área es muy segura.
La playa está muy sucia, esto no es culpa del hotel, pero sí es una pena la playa tan linda y a la vez con tanta basura, ojalá hagan algún programa de limpieza y concientización. Mejor la pasamos en la alberca y en el centro.
Como sugerencia me hubiera gustado una cama más grande para poder dormir más comodos con mi niño. Al menos tamaño queen.
- Isabel (6/5): - Buena ubicación Todas las toallas estaban sucias con manchas. El aire condicionado no funcionaba en una de las habitaciones. El personal se ofreció en arreglar el aire pero cómo la estancia era corta y queríamos dejar cosas de valor dentro decidimos no hacerlo por ese tiempo.
- Dominik (9/5): - Very comfortable, large appartment, cozy pool area, clean. Host very pro-active and politely. The sand from the pool area will find your room :-)
- Carolina (8/5): Bonita experiencia - El desayuno suficiente
La ubicación excelente La presión del agua de la regadera es muy poca,
En una coladera de la Suite no se iba el agua
Un aire acondicionado dejó de enfriar
- Alina Lucely (9/5): HOTEL COMODO, PRECIO CALIDAD EXCELENTE, NOS ENCANTO, RECOMENDADO. - LA UBICACION, A UNA CUADRA DE LA PLAYA SIN TANTA GENTE, EL PERSONAL SUPER AMABLE, Y EL DESAYUNO A TIEMPO Y RICO. A/C ES MUY PEQUEÑO PARA LA HABITACION, PERO PUES TAMPOCO HABIA CALOR.
- Manuel (9/5): Ottimo - Struttura che da qualcosa di più rispetto alla media degli altri hotel. Pulito e gradevole. Piscina disponibile. Colazione abbondante.
- Karen Niubó (7/5): Lugar espectacular, servicio regular. - La habitación estaba decorada con gusto, también el hotel en general. La piscina es muy bonita y estaba limpia. Las toallas y sábanas tenían grandes manchas. Pedimos que las cambiaran y se las llevaron pero nunca trajeron toallas limpias de vuelta. La limpieza de la habitación podría haber estado mejor.
- Jair (10/5): - La habitación amplia y comoda, con muchaa comodidades. La ubicación es muy buena. Agregaría un microondas a la habitación en vez de la estufa de inducción, o proporcionar las ollas y sartenes para su uso. Todo lo demás excelente
- Can (10/5): Agradable y tranquilo - Excelente instalaciones, ubicación y tranquilidad.
El mobiliario es nuevo y limpio.
Hay hamaquitas para descansar junto a la alberca.
La playa esta a escasos pasos de las instalaciones. Incluye desayuno, pero no hay variedad.
- Robin (10/5): Exceptional - Great breakfast, friendly staff and very clean Could be more pool loungers and chairs
- Fredrik (10/5): Hidden Gem - Perfect location. Walking distance to the beach and centre of El Cuyo. Lots of space in the room. Great Pool Area. Friendly staff. As a family with kids the breakfast was a bit on the down side. Would have preferred a bit more standard breakfast.
- Mariana (10/5): Great atmosphere at Mexhe! - I really liked the pool, the size and amenities of the rooms/apartments, the location, the hotel atmosphere with the big chairs and hamacas, and the staff, they were very kind. The pool was religiously cleaned every day, and it was needed, because the wind blew a lot of sand and leaves inside the pool. The breakfasts were also good and the staff was very accommodating if we wanted less number of breakfasts or juice instead of coffee, etc. I would have liked that the fridge of room 1 would have worked. The fridge was not cooling and we used the freezer as fridge, but it froze everything. We reported it to the local staff and they disconnected it and connected it again, but it didn’t improve.
- Sylvie (10/5): Exceptional -
- Russell (9/5): Superb -
- James (6/5): Quiet. Tranquil. Windy in the PM, unreliable internet and cell service. - This is a remote destination- literally at the end of the fiber optic line. The WiFi never worked while we stayed here and the cell service for the area went out after two days. There is great wind for kite boarding, but also some sea grass that make swimming unpleasant.
- Leticia (10/5): Beauty, relax and easy going - Location is perfect. Just 2 mins walking from the beach. 5 mins from town. El Cuyo is a small town out from big noise, big hotels. This is a place to rest and to enjoy the kilometers of white sand along the beach Staff, cleanness. Joaquin the manager is proactive and replies in short time to any request.
- Carole (10/5): This hotel is a gem! - Everything! It’s a beautiful hotel, clean, comfortable beds, a yummy breakfast served to the room and it’s 200 steps to an amazing beach! The kitchenette allowed us to cook some of our own meals.
- Hillary (9/5): Superb -
- Leily (10/5): Excellent room, nice breakfast and CLEAN! - Very clean and very nice! Would stay here again without a doubt. Breakfast brought to our room was a nice bonus and each day was a different dish. Pool cleaned daily, 2 min walk to the beach. One of the best stays out of our 2 weeks in the Yucatan region.
- Chloé (10/5): Exceptional -
- Chloé (10/5): Exceptional -
- Christine (9/5): Great location to beach, town, restaurants & bus stop - Room was well equipped with cooking utensils
Friendly & helpful staff
Cooked breakfast served to our room daily-delicious
Great pool Kitchen window at night time you could see into our room. We just hung a towel up.
- Yaniv (8/5): Very good - The hotel is newly built, very close to the beach and very nice staff It seems it is lack of hotel hospitality touch paying attention. To details. No night lamps, no curtain on one of the windows, after 16:00 very little contact with the guests. We are not a high demand couple, but hospitality is all about the details 😉
- Lebel (7/5): If sunny and hot it's perfectly reasonable. Great location. - We liked the cleanliness of the room and the spaciousness, it was also a really comfortable bed. The air con or fan was suitable. The pool was ok though not heated. The breakfast was cute, very simple, not fancy. We were unfortunate with the weather, which meant there was very little sun and it was raining and stormy. This meant we had no hot water at all, it made it very cold and uncomfortable for us. The kitchen is sparsely equipped so we couldn't really make meals from there. I think they'll improve, and if there had been sun, we would have been happy enough to stay there. Breakfast is very small and the coffee isn't great. But it was a cute touch.
- Vismantė (10/5): Exceptional -
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