Venetian Palace R&R

Location: Santa Croce 567/c, Venice, it

Star Rating: 8.4 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: N/A - Anytime

Check-out: N/A

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Pets allowed
• Lift / Elevator
• Non-smoking throughout
• Shuttle service (additional charge)
• Grocery deliveries
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• Food delivered to guest room
• Access to health care professionals
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• One-Bedroom Apartment

  This apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Meals can be prepared in the kitchen, which has a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, a dining area, as well as a wardrobe. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Key access
  • Single-room air conditioning for guest accommodation

• One-Bedroom Apartment with Canal View

  This spacious apartment includes 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV, a washing machine, a tea and coffee maker, a seating area as well as sea views. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Key access
  • Single-room air conditioning for guest accommodation

• Apartment with Terrace

  This spacious apartment comes with 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, a dining area, as well as a wardrobe. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Key access
  • Single-room air conditioning for guest accommodation

• Superior Apartment

  This spacious apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, a dining area, as well as a wardrobe. The unit has 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Key access
  • Single-room air conditioning for guest accommodation

• Standard Apartment

  This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The fully equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and features a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, a dining area, as well as a wardrobe. The unit offers 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Key access
  • Single-room air conditioning for guest accommodation

• Two-Bedroom Apartment

  This spacious apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV, a washing machine, a tea and coffee maker, a seating area as well as sea views. The unit has 3 beds.

  Max Occupancy: 6 (5 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Key access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Christine (8/5): -
• Esther (9/5): Coqueto apartamento muy bien ubicado - La Ubicación es excelente
• Alejandra (10/5): - Precioso alojamiento y excelente ubicación El ascensor y las escaleras muy estrechos para viajar con bebés
• Stephen (10/5): - Best location imaginable! Being so close to the train station made it easy and the terrace above elevated our experience there Location plus the view
• Aron (9/5): -
• Olga (7/5): -
• Gertrude (9/5): Man kann diese Wohnung empfehlen - sehr nett eingerichtet, und sie ist zum wohlfühlen! - Die Nähe zum Bahnhof, der kleine Balkon mit Ausblick direkt auf den Canale Grande, die geschmackvolle Ausstattung, alles hat neu renoviert ausgesehen, eine neue Dusche, freundlicher Empfang - wir kommen wieder-Danke Probleme mit dem Öffnen der Wohnungstüre - das ist verbesserungswürdig...
• Sutleng (9/5): -
• Michelle (7/5): It was a good location. Great rooftop patio. Needs updating interior - Location. Roof top patio The decor was tired. Fold out couch we could not close.
• Nicole (7/5): The location is really great. No view. But the roof top terrace makes up for that a bit. - The location was super and the use of an elevator for luggage was a bonus. The rooms were clean and it was nice to have 2 bathrooms as we were 4 guests - 2 adults and 2 kids. The bed was missing 2-3 of the slats that hold up the mattress so it was caving in at the foot of the bed. I found one of the slats in a closet so I placed it temporally so that it would hold up the mattress. Thankfully no one sat on that part of the bed as they would have caved in.
• Marcela (10/5): Hermoso - Hiper espacioso, hermoso balcón
• Mustafa (10/5): -
• CAROLINA (10/5): Cama confortável, banheiro grande, ótima localização - Localização Barulho dos vizinhos
• Beat (10/5): Top-Location - Top Check-In, bequeme Betten, Ausstattung top mit Kochnische, Kaffemaschine, Wasserkocher, WLAN, Klimaanlage etc. Zudem 2x Toilette mit WC super Dachterrasse + Terrasse in unserem Zimmer (Appartement Red). Direkt beim Bahnhof. Ideal, wenn man mit dem Zug reise. Man läuft keine 2min. Zum Markusplatz. Gehzeit etwa 30min, oder man nimmt den Wasserbus direkt beim Bahnhof Nichts. Was die Bilder versprechen, bekommt man.
• Astrid (9/5): -
• Roxaneh (8/5): -
• Elia (10/5): Agradecida y según lo esperado - Ubicación. Limpieza , renovado Comunicación directa cn la persona encargada Firmar un contrato sin previo aviso, en inglés. El pago de la tasa no tuvo recibo.
• Vlada (5/5): - Жильё расположено удобно — хорошая локация, приятно гулять по окрестностям. Однако за цену около 400 € за ночь ожидали гораздо более высокого уровня комфорта. Основные проблемы связаны со спальными условиями. В одной комнате очень тонкий матрас — ощущаются доски основания, спать некомфортно даже ребёнку, его явно нужно заменить. Во второй комнате матрас нормальный, но нет blackout-штор: ставни не закрывают окно полностью, из-за чего ночью светло и слышен шум с улицы — звукоизоляция слабая. Дополнительно: в комнате с плохим матрасом всю ночь светится яркий монитор с температурой, что мешает спать, если вы чувствительны к свету. Также паркет очень скрипучий — невозможно пройти тихо. В одном месте торчит гвоздь, о который ребёнок поранил ногу, что особенно неприятно и небезопасно. Итог: хорошее расположение, но комфорт и состояние жилья не соответствуют заявленной цене.
• Gino (8/5): Séjour agréable face la gare Santa Lucia - L'emplacement était bien et l'appartement confortable et spacieux pour un couple. L'accès à la terrasse (rooftop) juste au dessus de l'appartement est agréable. Il y a une rumeur continue liée aux machineries de l'hôtel voisin . Et ponctuellement , les 2 premiers soirs , l'utilisation par les voisins d'une machine à laver bruyante de 22H à minuit était désagréable : heureusement , après signalement à notre hôte , le phénomène ne s'est pas reproduit les 3 soirées suivantes : Merci .
• Silvia (10/5): - Perfekte Lage, alles super sauber. Die Verieterin war sichtlich genervt, bei der Übergabe.
• Sasidhar (9/5): Good - The location of this room is exactly opposite Santa Lucia rail station with a good canal view point. Air conditioner is not working properly.
• NATHALIE (8/5): - Le compteur électrique saute quotidiennement lorsque l’on allume le four et les plaques à induction
• Вероника (9/5): На веранде стулья после дождя были все мокрые и грязные, может стоит держать их в перевернутом виде - Не ставлю десять только потому что наверное есть супер отели, которые заслуживают десятку))) все было действительно прекрасно - Венеция достаточно маленькая, чтобы пешком прогуливаться от отеля до туристических мест, заодно знакомясь с городом. Рядом вокзал, что делает транспортную доступность с городом, а так же приезд отъезд наиболее удобным - не надо думать как с чемоданами плыть до места назначения. Просто перешли мост и ты на месте. Так же сами апартаменты очень красивые, со старинной мебелью, балконом, красивыми окнами, но все удобства в тоже время современные и комфортные. Так же есть выход на веранду на третьем этаже - оттуда прекрасный вид и очень романтично сидеть наверху и наслаждаться. В одной из комнат кровать не обычная, а раскладной диван из ИКЕА, не очень комфортно. Ну и может вид из окна не самый красивый - да, он на канал, но на той стороне вокзал и посадка на паром. Современные вывески и толпы людей на той стороне немного портят вид.
• Danilo (10/5): - Posizione a due passi dalla stazione FS con bellissima vista sul gran canal. Finestre poco isolanti a livello acustico. La zona nei pressi del gran canal è piuttosto rumorosa
• Ana-Maria (10/5): -
• Rocha (9/5): Departamento cómodo frente a la Ferrovia - Lel departamento era cómodo para 3/4 personas. Disponía de casi todos los elementos necesarios. Esta literalmente enfrente de la ferrovia. Con lo cual esta lejos de San Marcos, pero casi al lado de las estaciones de tren, bus y auto. No disponía de microondas. Y la atenciones de la administradora Linda, fue no satisfactoria.
• Rosario (10/5): Bellisimo departamento!!!! Y enorme - La ubicación es excelente! Frente a la estacion de tren y frente al canal. La vista es hermosa. El departamento es lindo y muy grande. Nos sorprendio. Mejor imposible! - si tuviese secadora de ropa seria perfecto.
• Latifa (10/5): Exceptional Stay in Venice ! - The apartment is absolutely beautiful, decorated in a very romantic style, and perfectly located right in front of a canal in Venice, just a few steps from Venice Santa Lucia train station. The cleanliness was outstanding. Linda, who handled our check-in, was incredibly kind, friendly, and very helpful throughout our stay. The kitchen is excellent, especially for guests staying longer who may want to prepare their own meals. It is fully equipped, including an oven and everything you might need. For us, it was just a one-night stay, but it would be a real advantage for longer stays. We only stayed for one night, but we truly wish we could have stayed longer. Next time, this will definitely be our go-to place in Venice.
• Matías (9/5): Excelente - Excelente muy linda y adecuada
• Facundo (8/5): -
• Caroline (9/5): - Sehr gute Kommunikation, hat alles gut funktioniert obwohl wir recht spät angekommen sind. Appartment sehr nett und sauber, keine Mängel. Dachterrasse super, toller Balkon. Sehr zentral, trotzdem ruhig. Guter Ausgangspunkt für jegliche Ausflüge.
• Karl (9/5): -
• Sara (10/5): Maravilloso - El apartamento era precioso, súper espacioso y muy bien situado. Nada en realidad, el alojamiento fue de 10. Por poner un "pero" no había microondas, pero había todo para poder calentar comida y leche.
• Hui Chung (10/5): -
• Colin (9/5): Excellent value and a great location - Cleanliness, staff, location - all excellent A microwave oven would have been useful
• Veronica (10/5): Un departamento increíble!!😍 - El departamento es muy amplio. Tiene tres ventanas grandes al canal central. Está en el corazon de Venecia. Es hermoso y muy grande. Lo recomiendo ampliamente. Ojalá pueda volver a Venecia y a esta propiedad. Agua caliente para todos. Sin esperar entre baños. 10 puntos todo!! Todo fue perfecto. Los movimientos de barcas comienzan muy temprano y podrían despertarte. Pero vale la pena para aprovechar todo el día.
• Aleksandr (10/5): - Красивые апартаменты, как на фотографиях. Не работал домофон, ключи одни и поэтому чтоб запустить кого-то домой, необходимо было спускаться на 1 этаж. Только при выселении заметили, что была еще одна большая ванная комната, спрятанная за дверью в шкафу. То ли специально не показали, то ли ей нельзя было пользоваться, непонятно
• jimenez Mendoza (7/5): Muy bien ubicado, sofá cama muy incómodo - La ubicación Pues estaba el baño sucio con resto de pasta de dientes de inquilinos anteriores y el sofá cafa era muy incómodo estaba totalmente arqueado y era imposible dormir ahí
• Maria luisa (10/5): Estancia muy cómoda y confortable. - Nos alojamos en un apartamento con terraza y dos baños, todo estaba muy limpio y decorado con mucho encanto y muy nuevo. La cama era muy cómoda y las almohadas también, algo que valoro mucho. Perfecta ubicación para coger bus o tren ya que está a menos de 4 min a pie. El personal fue muy agradable con nosotros. Repetiría sin duda si vuelvo. Nada
• NURIA (10/5): Excelente - El apartamento es hermoso, todo a nuevo. Muy bien ubicado, justo frente a la estación Santa Lucia.
• José Antonio (8/5): - Buenas ubicación, al lado del parking de autobuses y estación de tren.
• Mader Barbara Felix Buddy (5/5): Lage und Mitarbeiter TOP, das Badezimmer kann man sanieren - Die Lage ist perfekt. Die Mitarbeiter sind TOP bemüht Die Wohnung ist sehr hellhörig. Man bekommt jeden Schritt im Stiegenhaus mit und den Lärm aus anderen Wohnungen. In einem Bad war sehr viel Schimmel, trotz geöffnetem Fenster.
• Cynthia (10/5): We Loved staying at the Venetian Palace. It's a comfortable apartment in a fantastic location. - The location was fabulous! Close to many shops and restaurants and a great vibe along the canal. It's easy to walk to the water bus, train and bus. The apartment is spacious and clean and has excellent views of the canal. Would recommend the Venetian Palace for sure! The fold out couch bed was not very comfortable to sleep on.
• Cairo (6/5): Venetian Palace - Mauve Apartment - The location was great, and the apartment itself was spacious and comfortable We had inconsistent WiFi for all 5 days. When we raised this with the staff, they were quite quick to dismiss our concerns and said it was due to the weather and/or maintenance. We understand that it is not specifically their fault that the service was down, and they did send out a technician to take a look at the problem, but the solution seemed to be "we've restarted the router, it should be working now" instead of escalating the problem Again, we know this is not the company's fault- but we paid for an apartment with WiFi for working, and we did not get it. We had to work in the hotel next door
• Mikołaj (10/5): Niezapomniany pobyt z przepięknymi widokami - Wszystko, wyposażenie, dwie łazienki, lokalizacja, widok Nic
• Lmoraesc (10/5): Que lugar legal! - Localização nota 10, atendimento nota 10, estrutura interna muito boa. Foram poucos dias.
• Yasemin (9/5): Büyük Kanal’ın yanında çok güzel bir daire - Konumu çok iyiydi! Bizi karşılayan Vale’ye özellikle değinmek istiyorum ki çok ilgili ve güleryüzlüydü, bizi kapıda karşılayıp her konuda çok yardımcı oldu! Evin manzarası, imkanları, donanımı ve dekorasyonu, yatakların rahatlığı gayet iyiydi. Mutfak malzemelerinin temizliği maalesef çok kötüydü. Elimizi attığımız her şeyi yeniden yıkamak zorunda kaldık. Tava yağlı bir şekilde çekmeceye konmuştu! Çatallar ve kaşıklar lekeliydi! Bu konuya dikkat edilmeli!
• Moreira (10/5): Excelente! - A localização é perfeita, muito próximo a estação e a todos os pontos turísticos. A equipe é ótima quando precisamos de apoio a resposta foi imediata.
• Kenji (10/5): -
• Rashid (10/5): -
• Abel (7/5): -
• Narledy Valerio (9/5): Me encanto! - Excelentes atenciones del Host e incluso buenas recomendaciones del lugar. Todo limpio, todo cómodo y de fácil acceso. Perfecto para quienes llegan a la terminal, ya que esta a solo pasos de allí.
• Namita Kaustubh (9/5): Superb - Superb location. Good spacious rooms Sink not functioning properly
• Rebeka (10/5): - Everything was great. The location is very convenient, very close to train station and bus station! There are lots of places to eat good food nearby and also supermarket. The house was very clean and comfortable and spacious. Everything was super clean which is a very big plus. The host was very nice and helpful, she offered us to help going to airport by organizing boat taxi and she also recommended us to take a bus as well. This is a must stay apartment if you’re in Venice and you want to stay in quiet place yet be in center of everything! Everything was amazing
• Claudia (10/5): - Posizione ottima, davanti alla stazione e ai vaporetti. Il mio appartamento si trovava al terzo piano , davanti al canale. Vista magnifica. Edificio con ascensore.
• Sebray (10/5): -
• KANGAH ALEXANDRE (10/5): -
• Sharifa (8/5): Excellent location and very clean. Very accommodating and responsive property manager. Definitely recommend. - I liked the location and price. It was not as advertised but still very lovely.
• Ravi (9/5): Perfect location, wonderful place. Clean & well, maintained has all the required amenities pretty thoughtful Nina f - Clean location amenities Location comfort Homely feel
• Oleg (6/5): Классное место, нужен мелкий ремонт, стоимость чуть выше рынка - Локация, встречающая девочка, площадь квартиры, терраса на крыше Проблемы с отоплением, отсутствие микроволновки, паркет который отходит
• Gregor (1/5): RATTENBEFALL - RATTENBEFALL RATTENBEFALL
• Rosita (5/5): - Pačių apartamentų vieta nebloga Nepatiko padarius registraciją nusiunčiau pasų kopijas visko ko reikėjo. Atėjus vėl paprašė pasų juos nufotografavo , paprašė užrašyti kortelės atsiskaitomosios numerį. Patys apartamentai tikrai neatitinka nuotraukų. Neverti tokiu pinigų . Vaizdas tikrai ne į kanalą. Į vidinį kiemą balkonas . Kuris tikrai nebuvo sutvarkytas. Dušas tragiškas, kol supranti kaip atsukti šiltą vandenį baisu.. labai šalta buvo vonios kambariuose
• Julia (1/5): -
• Rosemary (10/5): Fantastic ! Even elevator they have in the building! Across from the train station - Very well located, nice apartment and very friendly and helpful hostess No comments…
• LI,YANGYANG (9/5): - 房子很大，可以做饭，位置好，很安静。 无
• Stephanie (9/5): Aucun regret! À la hauteur de mes attentes. - Décoration, l’espace intérieur l’emplacement et la propreté Peut-être il manque un micro onde pour chipoter
• I-Wen (1/5): 我們在當晚約晚上 9 點抵達住宿，準備洗澡時發現完全沒有熱水。我立即聯繫房東，但沒有得到回覆，直到我透過 Booking.com 反映問題後，房東才開始回應。 整個過程持續超過一小時，但問題仍未解決。房東並沒有實際修復設備，只是不斷要求我 - 沒有 房東遇到事情的處理態度 我們在當晚約晚上 9 點抵達住宿，準備洗澡時發現完全沒有熱水。我立即聯繫房東，但沒有得到回覆，直到我透過 Booking.com 反映問題後，房東才開始回應。 整個過程持續超過一小時，但問題仍未解決。房東並沒有實際修復設備，只是不斷要求我查看 Guestbook，此外他們透過what’s app提供的是完全不同型號的熱水器。我指出後，他們才承認不是同一型號，並表示需要找水電技師才能修好。 這樣的情況令人失望，我們在長途旅行後仍無法洗熱水澡，最終我們累到躺在沙發渡過一夜。 此外電梯是壞的，照片上的露台不能上去，如果你也想有相同的體驗你應該要訂房。
• Lucia Poli (8/5): Excelente localização - Excelente localização. Chegando de trem, é só atravessar a ponte em frente. Fácil acesso no prédio. Apto com quase tudo que precisávamos. Cama excelente. Dos chuveiros. Muito fracos.
• YING (10/5): 非常棒 - 地理位置就在火车站对面，步行几分钟即可到达火车站，适合想住在岛内又拖着大行李箱的旅客。屋内设施齐全，房间的窗户靠近小巷子，晚上很安静。服务很好，虽然下午3点才能check in，而我们提前和房东说好会在下午2点到达，他们会派人在那边等我们，让我们提前将行李放入房间再离开。
• Gonzalez (10/5): Ubicación excelente y muy buen departamento - La ubicación, la amplitud del departamento y que nos dejaron hasta paraguas No hubo nada que no me gustara
• Shuangji (9/5): Nice apartment to stay - Close to train station, room is clean and spacious, equipped with good quality facilities, have a nice balcony. Have trouble with hot water for 1 night
• Younes (9/5): -
• Maria Camila (10/5): -
• Gerald (10/5): Perfekter Aufenthalt gegenüber dem Bahnhof! - Die Lage war perfekt, da sie genau gegenüber dem Bahnhof lag und wir in der Früh abreisen mussten. Auch das 2 Badezimmer war praktisch, da wir zu dritt waren. Die Übergabe des Schlüssels mit Valentina hat super geklappt, sie ist eine liebe und freundliche Person.
• TUNDE (7/5): - The view from the room, the rooftop terrace, the location of the hotel was very nice. the beds were very very uncomfortable and the rooms and bathrooms were not really clean..
• Andrea (10/5): -
• Elena (9/5): -
• Komrhelová (10/5): - The place was beautiful, clean, and very comfortable. The atmosphere had a real Venetian charm, and everything was exactly as shown in the pictures. The highlight was the terrace with a stunning view, where we enjoyed our morning coffee and evening sunsets. The location was perfect, close to all the main attractions, restaurants, and public transport. Valentina, who welcomed us, was incredibly kind, friendly, and helpful. We would definitely stay here again and highly recommend it to anyone visiting Venice!
• Lisa (7/5): Great value for money, central location - Nice location close to the railway station and the canal, plenty of restaurants and shops right next door. We were met at the door with the keys. We arrived early and we could leave the luggage. The terrace was nice and large. Kitchen well equipped. Comfy bed and pillows. The walls of the property were somewhat thin, could hear the conversation of the next door neighbour in the bedroom. Noises from outside normal in the central city of course. Bathroom shampoo bottle didnt work, had to fiddle with it.
• Billie (8/5): -
• Daniela (10/5): Gran estancia - Excelente servicio No funciona el ascensor
• Janet (10/5): -
• Ben (10/5): - View Sofa bed was not comfortable
• Gavin & Robyn (9/5): Lovely apartment in great location. - Location was terrific. Across from train station and near the bus station. We loved the facilities including, air-conditioning and being able to open the windows and doors onto the balcony. The apartment also had a washing machine and a kitchenette with cooking utensils which we did not use. The lift was out of order.
• Renzo (9/5): -
• Suraj (5/5): Liked the location but not the apartment!! - We liked its location. Sofia was very good and welcomed us to the apartment. Lift was not working, so she gave us a little hand in lifting one of our bags. Our room was on the 2nd floor, and we struggled to take our luggage upstairs. So we expected someone to help us with the luggage while checking out. I called them to request the help, but they were not helpful at all. Sofa bed was saggy and not made to our expectation! Bathroom fixtures were all very old, corroded, worn out, and also dirty.
• PATRICIA (7/5): - Baños dormitorio Escaleras
• sandy park (10/5): - La cercanía a la estación de tren y la vista al gran canal. La terraza es estupenda. La amplitud del cuarto y del baño. Además tienen dos baños es excelente para 4 personas. La atención fue excelente. El piso de la sala es de madera y hace ruido al caminar.
• Stephanie (5/5): - Having a kitchen for breakfast. Having a washing machine. Very convenient to train station. Very firm and uncomfortable mattress. No paper towels or towels for drying dishes. Only 1 hand towel for bathroom. No towel bars for hanging towels and hand towel. Inadequate supply of toilet paper. Had to request additional towels and toilet paper, which was brought the next day. Sofa was not usable because it was a sleep sofa that did not completely fold up for use as a sofa.
• Priscilla (5/5): I woke up with bug bites all over my body - Apartment Location
• David (8/5): Great apartment opposite St Lucia, with private terrace and access to roof terrace. - Great location Lift stopped working half way through our stay. No dishwasher.
• Małgorzata (10/5): -
• Janaid (7/5): Decent - Location Sofabed and TV
• VERNOCCHI (9/5): -
• Veronica (9/5): -
• Stéphanie (10/5): Parfait - Bel emplacement Rien
• Katja (10/5): -
• Wojda (7/5): - Osoba przekazująca klucze z wysoką kulturą osobistą, apartament czysty, wszędzie blisko. Wyposażony w pościel ręczniki i pięknie pachnące żele do mycia ciała, włosów i rąk Mogliśmy wcześniej się zakwaterować. Łóżko w kuchni bardzo nie wygodne nie nadające się do spania miekkie zapadające się, trzeszczące, skrzypiące również klimatyzacja w tym pomieszczeniu słaba i głośna. Odpoczynek i sen był dla nas ważny a tego zabrakło, reszta w porządku.
• Sally (8/5): -
• Annita (8/5): - Location is close to the station, perfect noting you need to carry luggage over steps and bridges. Note the Accom is the opposite side of the main tourist areas - but would hate to get my luggage across to those areas. So A1 for location. Room was spacious and it had two bathrooms. Kitchen was handy. The blinds make the rooms dark at night. There was a night club next door but finished at 11-11:30pm - only for one of our nights there. Need to get up some steps before you get to the lift. Interesting check in process - you are greeted in the apartment by two agency staff members - both friendly- need to fill in more forms even though the same information was supplied in booking. Would suggest a self check in process would be simpler.

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